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Wake Forest Furniture Repair Articles
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Wake Forest Furniture Repair Shops Reviews
He took the rails back to his shop with a plan to add wooden pieces to make them longer. A week later he returned with the new rails and placed the mattress on the bed. He charged me an additional $75 for the adjustment!
As I tried to make up the bed, I realized that the mattress fit so tightly within the four posts, it I could barely fit the covers around the mattress. Furthermore, because he had advised me to discard the box springs (good advice) and to set the mattress on the slats or plywood (not good advice), it was apparent that a bedskirt could not be used because, other than the slats (he didn't bring the plywood), so there was nothing underneath the mattress to hold the bedskirt in place.
Fully disgusted with his work, as well as his additional charge, I wrote him a letter describing why I was dissatisfied. When he got the letter, he called me to say he would adjust the bedrails a third time and would use the plywood to support the mattress. By this time I feared he would be unable (or unwilling) to do the work to my satisfaction. In addition to my dissatisfaction with his work, and added cost, I found his attitude condescending and defensive. After reflecting upon my experience, I opted not to pursue it with him.
He scheduled pickup that same afternoon and promised delivery in 4-5 weeks. But the furniture was delivered in 3 weeks, just in time before Christmas for our out of town guest. The furniture was delivered with white glove delivery and these guys handled
it with experience.
The furniture was refinished beyond my expectations. They are beautiful and look perfect in my guest bedroom.
All Furniture Repair Shops in Wake Forest, NC
Fuquay Varina, NC