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Over 118 reviews for
Swannanoa Propane Dealers from people just like you.

"3 years ago, I contracted with them to provide 2 tanks, 1 inground and 1 above ground for our home. The agreement was to be that both tanks would be on the same" contract and that both would be checked and on auto refill. Nothing EVER worked smoothly. They never checked both tanks. I was constantly having to call them back to check one tank or the other. They would send me a lease for the large tank saying I hadn't used enough gas for it, but the agreement had been that we were to be credited with the gas we were buying on both tanks, and we were buying enough with the one tank. In addition, we were paying nearly TWICE what the prices were elsewhere, over $4 a AND paying a delivery fee on top of that. Just a royal PITA always. don't get me wrong, everyone is always pleasant, but If I am paying that much, I expect people to get it right. The people I had switched from had charged me half that price, and NO delivery fee. I will never ever use this company again.

-Vivian D.

"They came out 2 months AFTER I closed my account, filled my propane tank and tried to charge me. I never had fill up service when my account was open with them (I" always called when I wanted them to come out) so this was definitely a dishonest ploy to make money. SCARY!

-Jen C.

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Propane Dealer reviews in Swannanoa


I have been using them for 15 years and I just switched companies because I had a horrendous experience. There is no communication and nobody responds. They you blind if you let them. I have a heated swimming pool that I do not use. It seems to be their procedure to change the tanks every so often. They changed the tanks, filled ...More them and charged me $800 for the propane. I did not care whether they changed them or not and I did not want the propane in it. I called and told them to come and take the propane out of it. They told me they could not take it out because it was not safe. They said they would take the tanks out and bring empty ones. I told them to do that. Meanwhile I keep getting harangued for the price of the gas. This went on for 6 months. I finally told them I would pay for the price of the propane on the installment plan and they leave the propane in the tanks so they would not have to come and get them. I asked them to send me a notice of this so they would stop bothering me. They sent me the notice but that did not stop the haranguing notices. Then the tank got filled up for another $1,200. They overcharged me a great deal for the price of the gas so I stopped using .
- Susan L.

Very professional installer and estimator. My questions were all answered and work was completed in a timely manner. Costs for the project were kept within the budget I discussed with the estimator.
- Kevin B.

This large company bought Heritage Propane 1-2 years ago for several billion dollars, which apparently also owned my supplier Northern Energy in Marysville WA.
Around the time of the merger I noticed the prices go way up so I called to have the tank removed.
" ", whom I had dealt with in the past promised ...More me a lower rate, and I was supposed to "lock in" at the lowest rate they have, which "floats" a few percentage points higher than they pay. He said he would also send me an email to that effect but never did.
recently I received a notice from Americas stating new "terms and conditions" that have steep and arbitrary fees for just about everything, and if I accept delivery or pay a bill, I am "automatically accepting these terms", since I am on auto delivery and cant use any other supplier on a leased tank, I called right away to tell them to take me off auto delivery. Then I contacted a different supplier (PACER) at the recommendation of a family owned supplier that is unfortunately outside my area. Pacer will sell me propane at $1.72 per , whereas the large conglomerate is selling me propane currently priced at $2.99.
Pacer told me as soon as my tank gets down to 10--20% they can come out and lease me one of their tanks, and hopefully they are more reputable.
- Michael S.

we talked back and forth many times do do paperwork and set delivery which they required, needed me on first delivery to be their (which required me to take day off work and drive 4 hr round trip to do so) they even stressed several times to make sure i was there for the appointment.
they didnt show up, i waited full day, they had their phones ...More off so i couldn't contact for update, i kept leaving messages throughout the day sense they wouldnt tell me a time or window when they would show up, hence i ended up waiting around the full day with no propane delivery, no call back. at the end of the day i called and left message how disappointed i was they couldnt even call us and inform us they wouldnt come (we do understand conflicts but not a call is BAD) they didnt even call to apologies the next day, im a business owner and thats a must if you really care about clients.

- joe K.

,AG was the LP provider of the house I bought. Unfortunately, LP is not regulated in NJ. Once we moved in we quickly found out the tank is "owned" by AG. The tank which is quite large is under the ground and since it was AG's tank they could charge us any price they wanted for LP, and they did. After 6 years of them refusing to sell ...More us the tank, myself and all of my neighbors sent a letter telling them to come and get them. They finally balked and sold us the tanks. Low and behold once we owned the tank and we were free to use other companies AG calls all the time with offers of much cheaper LP to sell us. Im not talking 10-30% lower Im talking 50-75+% lower. They also charge many other markup fees that other companies do not charge. Buyer beware. Glad to be free.
- matt W.

11Buyer beware. I would suggest calling around to other propane providers. I received the bill for their next day service and it showed the following:
Fuel Surcharge Fee $6.99
Next Day Service Fee $100.00
Hazmat Fee $12.99
Propane Bulk (what I ordered) 78.32
Taxes $15.67
I called another propane company that ...More is not a large conglomerate like and is a local provider and asked if they charged these fees in addition to propane. They (All American Propane in Tumwater) charge for the propane by the and the sales tax. ' only response was that I could go on the monthly service instead of us checking the tank periodically. They finally removed the Next Day Service Fee but they have lost a customer for life. All American Propane said that they do not have the extra fees. Guess who gets my business moving forward.
I highly recommend calling around and specifically asking

- Linda R.

As this is my first experience with a proprane tank as well as dealing with the company, it went well. They were on time, and the two gentlemen were professional. They explained in details the serivce and explained the tank was 20% full and someone would be out to fill the tank. On September 11 the tank was filled.
At this time there is nothing ...More more to say, as the weather has been nice, and for now there is no need for a service call.
- Susan B.

There was no issue with that. It was fine. The propane services were satisfactory. It took a little bit of work here and there. They were a little understaffed in the propane area but it was a summertime so we understood that. It's my pool heater that they have propane for. All in all, it worked out well. Craftsmanship was done well. They were ...More knowledgeable people. I needed a cleaning of the heating elements in my propane heater and they did that adequately too. It was good. The service for cleaning was about $260 and they had to come in and repipe because the pipe had broken. That was another $400. The propane was higher because it's recreational propane and not cooking propane. Overall, I'm not crazy about the fact that I got to pay more for recreational propane than I do for cooking which I don't cook with. It's a non regulated utility. They purchased a local oil and this is a bigger conglomerate. They offer security services, oil services and propane services. Overall, they're pretty good. Their oil service is topnotch. Their service manner is great. They're knowledgeable. I'm on automatic delivery and I'm on a budget with them. My payments are over 12 months.
- Robert Z.

Propane Dealers in Swannanoa, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Asheville Oil Company

4 Fairview Road

Blossman Gas Appliance & Service

170 Sweeten Creek Road


2091 Us 70 Hwy

Mountain Energy

702 Champion Dr

North Asheville Exxon

873 Merrimon Ave

Wright's Hearth Heat & Home

2614 Hendersonville Rd

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