"My boys were stuck on BLM land in western Colorado with a dead battery, and no address and only unmarked dirt roads. I was at home in Atlanta, over 1,500 miles away. No cellphone service, except for a few text messages in and out. As luck would have ...more it, a few months ago my older son had sent me a link to Google maps that showed an overhead view of the
and cave where they had been camping recently. Fortunately they decided to return to this same location. I was able to pull that up and get the GPS coordinates of that exact location, and could get turn by turn driving directions from Grand Junction, an hour away. The directions were iffy at best in broad daylight, but it was dark, there were no street signs and certainly no street lights.
(the dispatcher) and
(the driver) and others at
were able to put all the details together and find my boys. They got their car working again. When
was able to get cell service again, he was kind enough to call me to let me know they were safe and sound.
My boys were able to return to town the next day to replace the battery and stock up on food and water for their camping trip. All is well, thanks to
and everyone at
. Thank you! "
Rated Review by James D.
"They were very nice when I called to see if they could get my car out a parking garage in DC and tow it to my local dealership in Maryland. They said it wouldn't be a problem and arrived in 15 minutes. The price was fair considering the distance ...more that they had to tow to the dealership. I tried other tow truck services in my local area but no one had the vehicle that would fit in the garage. I'm very happy to have found them here on Angie's List and would use them again. "
Do Your Research— Join to read ratings and reviews from real customers.
Slide-offs are common during heavy snowfall. The majority of towing calls during a heavy snow will be pulling cars out of ditches. Learn why it's important to research a towing company before you need one.
Angie's List In The Press
Sample Towing Company Reviews
"The driver (
? not sure of his name) made it to my location in less than half an hour. I guess that's why it's called
! He had my car hooked up in about 30 seconds or less, knew right where I wanted to go (Landmark Ford), and zipped my car over there. He also came ...more in the dealership with me and gave the check-in desk all my pertinents (VIN, mileage, etc) that he had already copied down for his receipt. It made things quick and easy! It was great! I haven't had a tow in a long time, so to me it seemed a bit spendy. But that could be the going rate. Anyway, I would use them again, they were fast, friendly, and professional. "
"They towed my car from the body shop to my home. My address is hard to find with mapping and they had no problems. The even called me and made sure they were at the right house. I was not able to answer my phone and they left a voice mail saying that they would come back down if it were the wrong home. They were great! I would use them again in the future!
"The driver was right on time, had all the proper equipment to load our hot tub. At the destination, he worked to get his truck as close as possible to the installation point, then went above and beyond the required service to help us place it on our patio. All this was done in a rainstorm. He was a very pleasant and personable young man. I would ...more trust him to help my teenage daughter with a tow, and would definitely call Woody's
"I had a flat tire that could not be fixed and the new vehicles do not carry a spare so called
roadside assistance and was told tow truck would be there in about an hour. That was at 3:00pm, I advised that it was the rear passenger tire and that needed a flat truck and not a tow truck, so around 4:20 I got a call from the
and the lady said that she had a full truck and would be 45 minutes to drop off and get to us, I told her the dealership closed at 5:00pm, and she said that would get another truck there asap. So around 5:45pm a tow truck comes pulling up from
and the guy says oh, you need a flat truck, and I said yes I know, he said that he could not let me know how long it would be since we were not an emergency, I told him we had been waiting since 3:00pm and they guy just said sorry and got in the truck and left. I do not understand that a company can't be able to be more customer friendly. I think he could have gotten a hold of his boss and at lease tried to help us instead of just taking off and leaving us with an unknown outcome.
In the end we finally got another tow truck company to come get us and take us to a Tire Kingdom and that was at 7:15pm. "
"Apparently they have relocated to a location in Galena. I didn't know this when I made the call but they explained that over the phone. I had to wait about 50 minutes for them to show up even though they quoted a 30 minute wait. The driver was friendly and was able to tow my car to the shop with no issues.
service number to have our car jumped started. We were 1st told 45 minutes, then 60 minutes, then another forty five minutes. We wanted for over 2 1/2 hours. They never called to give an update. The kind men who finally showed up said they were called only ten minutes before they arrived. They lived just up the ...more road. So
service MISLEAD to us on three occasions. VERY BAD EXPERIENCE "
"Excellent knowledge of Crovette's especially understanding extra care must be taken when loading due to the front end being abnormally low to the ground. They were called for help and arrived a half hour after the call was placed. Great care and concern for making sure the car was put on flat bed without any damaged or scraping being done to ...more front or rear end. Towed half hour away to a dealership and unloaded it there for repairs. Price was less than others we called and we went a great deal further than other estimates gave us. Will call them for all our
"Very fast, very polite, very helpful. A flat tire late at night is not fun, and they made it as easy as possible. Their dispatcher kept in touch with me to let me know when their guy was coming. Said 20 minutes and it was 10. Took it to my auto repair place without me having to come along with instructions to place envelope with explanation and ...more key in their mail slot. (Called repair place first thing in the morning and the B & J driver had done exactly that.) I tipped the guy who seems genuinely surprised and appreciative. Can't recommend them highly enough. "