Rocky Point Home Security Systems

in Rocky Point, NC

Sample Reviews

A

Rating
Super easy to install, it took us about 15 minutes to set it up then we made the phone call to activate and we were done. The system is easy to use and we haven't had any problems.
- Nancy D.
A

Rating
I was very happy with the service and customer support of
.
was very helpful in setting up the appointment and explaining the options available. Unfortunately, I don't remember our installer's name. He was very helpful , discussed his planned installation and gave me a complete rundown on the operation of the new system. I was very satisfied with all phases of the project, and will definite recommend
to any of my friends looking to install home security
- Bob K.

Rocky Point Home Security System Articles

Home Security System reviews in Rocky Point

F

Rating
Doorbell Repar service was performed. Less than a month later the same problem occurred. Left 4 voicemails over the course of over a week to try and get resolved and NO one called back.
I believe one should stand by their work. At the very least have the courtesy to call back.
Would NEVER recommend!
- Laura K.
F

Rating
This provider bought another company I was with. My security systems has MAJOR holes in it. I can not get out of my contract that I've already had for 2 years. I would have to pay 2 years worth of monthly service (2016) to cancel a contract I signed with a different company. I was not asked if I wanted this company to protect my home. In order to sufficiently correct all the security issues I can pay them roughly $700 OH AND SIGN FOR AN ADDITIONAL 12 MONTHS. They do not have any commitments to any contract made before them however the company does NOT release any account that had those abilities to upgrade. I had a sensor malfunctions and HAD to pay $25 copay to fix it. I was not asking for cameras everywhere on my property- just security service that would protect me the same no matter if I'm home, not home or asleep in my home. Unfortunately they go by the profit margin and not caring about the services they provide. My account is past due because of the automatic payment through my credit card was disrupted due to identity theft and they treat me like I'm lying. On their recordings it states to never sign security contracts with door to door sales people and they "care" about their customer's safety. The contract I signed was from a door to door sales person & their actions do not speak compassion or care. The service technician however did seem to care however he can not authorize equipment.
- Pam J.
F

Rating
He asked for 100% advance, we gave him, he seemed nice and decent. After getting his money he did not come and got our camera hooked up. He came 2 times but could not do it due to some missing info. from the cable company. We were not sure what information he needed. When we called him he said he is going to charge us for the 3rd trip. To me if he took that task he should finish it, no matter how many trips he make. We agreed to pay him for the 3rd trip because we had already gave him 1000 dollars . But he still did not come. Now he does not even pick up our phone. Very unprofessional and rude. I would not recommend him to anyone in future. He cheated us.
- ketan C.
A

Rating
Very fast and thorough customer service and easy installation. Monitoring service has yet to be fully tested but no problems are expected.
- Matt K.
A

Rating
The technician / rep was punctual, courteous and professional.
Completed the installation, the paperwork , demo and answered the questions in a one hour timeframe.
Happy to recommend to others.
- George V.
A

Rating
The salesman were very knowledgeable and answered and explained everything in detail. The installer was prompt and really explained the unit and all it's functions. The customer service staff has always been very helpful and polite. I am very thankful that I've never needed to see it work because of a break in or anything but I have had several times were I would forget that it was on and the alarm would go and they were right there calling to help out.
- William H.
A

Rating
I have no complaints. The estimator and installation tech both knew the product and service well. Very professional.
- Sean F.
A

Rating
They did a great job. Works well. Were very kind explaining everything. Also got a home alone type of device from them along with the security system. That device works great. It costs less than the ADT system I used to have.
- Carol M.
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All Home Security Companies in Rocky Point, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ADT Security Services, Inc

3810 US Hwy 421 N
Wilmington, NC

ADT Wilmington

819 S 3rd St
Wilmington, NC

ADT Wilmington

421 Castle St
Wilmington, NC

ADT Wilmington

1000-1098 U.S. 421
Wilmington, NC

ADT Wilmington

819 S 3rd St
Wilmington, NC

ADT Wilmington

1606 Castle St
Wilmington, NC

AK Security Solutions

29720 Quinkert St
Roseville, MI

All About Energy Solutions

6821 Market St
Wilmington, NC

Atlantic Custom Media LLC

4545 Fountain Dr
Wilmington, NC

BEST MEDICAL ALERT LLC

8310 Allison Pointe Blvd
Indianapolis, IN

Consumer Choice Security

Los Angeles, CA

FrontPoint Security

1568 Spring Hill Rd.
Mclean, VA

Gatekeepers Alarm

PO Box 474
Pleasant Hill, MO

Lifenet Alert Systems LLC

15 Bryant Ave
Roslyn, NY

Link Home Security

3293 Harrison Blvd
Ogden, UT

Port City Audio & Video

6821 Market St.
Wilmington, NC

Power Home Technologies - Swansboro, NC

129 SETH THOMAS LN
Swansboro, NC

Protect America Home Security

3800 Quick Hill Rd
Austin, TX

Protect Your Home

3750 Priority Way S Dr
Indianapolis, IN

Pyramid Construction Services

2213 Sloop Point Loop Rd
Hampstead, NC

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