Rocky Point Home Security Systems

in Rocky Point, NC

Sample Reviews

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We recently moved into a new home and wanted a good security system. We did research and found several reviews that listed
as the top company. I requested an estimate, was contacted right away and they were extremely friendly and helpful. They asked me questions about my house and helped educate me about their devices. We have had the system now for 4 weeks and couldn't be happier. The system is easy to use, extremely easy to install (no drilling) and their customer service is outstanding. They are always extremely friendly and helpful on the phone - becoming very rare these days.
Oh, I forgot to mention the cost! Equipment is discounted if you sign up for a longer contract and monthly monitoring fees are very reasonable. Overall, we are extremely happy with this company and I have referred them to my family. Best of all, I feel that my family is well protected.


- Kent R.
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Salesperson was a very nice guy. We knew pretty much what we wanted and
from my research was the way to go. This was confirmed after our initial meeting. Installation crew was awesome, provided additional information on products, how to set up system, etc. No issues, great service thus far. $1000 is for the 2 year contract with them.
- Rae K.

Home Security System reviews in Rocky Point

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The entire process from when we called Alert to set up an appointment to the present, which includes a period of actual monitoring operation, has gone smoothly.

The initial contact we had with
Rocky Point Home Security Companies Provider Name Locked
of the technical sales team at Alert was a very positive experience. He took the time to explain many of the technical details of system operation. This orientation
Rocky Point Home Security Companies Provider Name Locked
provided helped us appreciate his solutions to challenges that are somewhat unique to our house. For example, since our house is a one-story ranch house with a relatively large foot-print, special attention had to be paid to position of sensors to maximize effectiveness. Additionally, the fact that we have a cat, means that special consideration had to given to its movements to insure that it would not be the source of any false alarms. During our discussions with
Rocky Point Home Security Companies Provider Name Locked
, I was impressed with how much attention was given to design features that materially improve the reliability, and security of the system, or make the devices
Rocky Point Home Security Companies Provider Name Locked
, yet user friendly from an operational viewpoint. I appreciated the fact that ultimate system delivered provides a high degree of protection, while not resulting in our feeling that we are captives in our own house. I like the fact that the back-lit touch screens used permits a person to utilize the controls without requiring any room lights to be turned on. The messages and icons are very clear and easy to understand. To provide a back-up source of system information, a well-written and illustrated owner's manual is provided. Additional customer support is available by simply calling the personnel at the Alert office, which is a local company in Chicago.
The installer arrived exactly at the selected time. He was very politic, and courteous. He worked very efficiently, and was very detail oriented. His work was very professional. We verified that all the components that were in the contract for the system were included in the bill of materials for the installation process. The installer provided additional subtle device placement input which resulted in our obtaining optimized component placement. When the technician was finished with the installation of the complete system, several hours later, he proceeded to test the system. He then gave my wife and me instructions on the operation of the system. He also programmed her smartphone to facilitate remote monitoring and customer control input to the system.
With regard to the post-installation operation of the system, we are in the process of confirming that our property insurance provider will be giving us a slight reduction in rates due to the fact that we now have this burglary and smoke detection system installed. It's my understanding that the monthly monitoring fee for Alert is less expensive than one of the other major alarm system vendors. Additionally if the customer wants to terminate or switch service to another provider, the required minimum contract length is only 2 years compared to at least 3 years for one of the other major alarm system vendors.

- PAUL S.
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I chose
Rocky Point Home Security Companies Provider Name Locked
Security because it did not require a land-line, the equipment could be self-installed and the security system could be managed through a wireless system accessible by my computer and smartphone. I am not real handy with wireless and computer technology, so I needed a system that was easy to manage.
Rocky Point Home Security Companies Provider Name Locked
has provided excellent instructions concerning installation of the components, and the customer service has always been very helpful regarding installation, usage and in answering various questions I had once the system was activated. I was very pleased with the 99$ package offered through Angie's List. I added some other components so my overall cost was more than 99$, but It was still a great bargain. I would highly recommend this home security system.
- MADELYN D.
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The installation went without incident. It took a little more than an hour to install and check out the system. I had requested that the system not be activated for one week to allow me to become familiar with using the alarm and settings. That one week test period ended today. My only concern now is the fact that due to high frequency hearing loss I am unable to hear the high pitched alarm from all areas in the house. In the next few days I plan to contact Front Point to see if they can provide a different sounding alarm for me. If you are interested, I will provide an update after I contact Front Point system and see what they can for me.....WDM
- William M.
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Our home has a DSC security system that was installed by Ranger American when the home was built some 13 years ago. We are the second owner. The system has never been used by us or the original owners and was in need of repair and start up. We contacted Connect One the company who has taken over Ranger American to send a service technician to repair the existing system and get it working again. We schedule an appointment. The day of the appointment we were contacted by email that technician could come that day and the appointment was rescheduled for two days later. Unfortunately the paperwork was not correct and the technician came on the original schedule day and time, but we were not home. On the rescheduled day the technician called and asked if he could come early because he had a cancellation and was available. He came and quickly repaired and got our system operating again. The Technician, a Mr.
Rocky Point Home Security Companies Provider Name Locked
, was very profession, courteous and patience.
- ALVIN P.
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Very well. Technicians were very professional and polite. The salesman was one of the most professional contractors we dealt with overall. The response time for any technical repair is from same day to one day. We also use them in our business for our commercial alarm applications and they are very professional and prompt.
When we had an issue with the phone lines after a storm,
Rocky Point Home Security Companies Provider Name Locked
sent their top technician to fix the problem.
- Susan G.
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It went very well the technician was very knowledgable and professional arrived at the time frame that was given to me. I also found it very professional that they were able to provide me with a state issue identification card when they arrived
- Michelle W.
B

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I had a good experience with
Rocky Point Home Security Companies Provider Name Locked
in the short time I have used them. I purchased a package on Angie's list and called
Rocky Point Home Security Companies Provider Name Locked
to make a few changes to the equipment and I am glad they did that for me. I was offered a 60 day trial period which I think is very important for home security. However the "trial" period still costs you a monthly charge. If you wish to return the equipment before the trial period expires you can get the refund for your payments. This was not communicated to me when I spoke to the customer reps and I was unhappy to see a charge of 42.99 from my bank account. I called
Rocky Point Home Security Companies Provider Name Locked
to get this sorted out and explained the situation and they refunded the money for one month.
As for the equipment itself, it was shipped to me and I was able to install all the sensors and control panel in less than 30 mins. Once the equipment is installed I called
Rocky Point Home Security Companies Provider Name Locked
to activate and we're up and running in less than 10 mins. I am very happy with
Rocky Point Home Security Companies Provider Name Locked
so far. My only complaint is that they charge slightly higher than the competitors for the same monitoring options.
- Veeru R.
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I am very satified with the system that was installed. The owner,
Rocky Point Home Security Companies Provider Name Locked
, took the time to discuss all the options and considerations with me. He also spent the time to walk through the system set up in detail to ensure that i was ready once it was installed. One of the best service experiences i have ever had. The system is a definite upgrade, but the installation service made a huge difference in what I installed and how i use it going forward.
- Eleni L.
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All Home Security Companies in Rocky Point, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ADT Security Services, Inc

3810 US Hwy 421 N
Wilmington, NC

ADT Wilmington

421 Castle St
Wilmington, NC

ADT Wilmington

1000-1098 U.S. 421
Wilmington, NC

ADT Wilmington

819 S 3rd St
Wilmington, NC

ADT Wilmington

1606 Castle St
Wilmington, NC

AK Security Solutions

29720 Quinkert St
Roseville, MI

All About Energy Solutions

6821 Market St
Wilmington, NC

Atlantic Custom Media LLC

4545 Fountain Dr
Wilmington, NC

Best Medical Alert LLC

8310 Allison Pointe Blvd
Indianapolis, IN

Consumer Choice Security

Los Angeles, CA

FrontPoint Security

1568 Spring Hill Rd.
Mclean, VA

Gatekeepers Alarm

PO Box 474
Pleasant Hill, MO

Lifenet Alert Systems LLC

15 Bryant Ave
Roslyn, NY

Link Home Security

3293 Harrison Blvd
Ogden, UT

Port City Audio & Video

6821 Market St.
Wilmington, NC

Power Home Technologies - Swansboro, NC

129 SETH THOMAS LN
Swansboro, NC

Protect America Home Security

3800 Quick Hill Rd
Austin, TX

Protect Your Home

3750 Priority Way S Dr
Indianapolis, IN

Pyramid Construction Services

2213 Sloop Point Loop Rd
Hampstead, NC

SafeMart

522 W Bertrand Ave
Saint Mary's, KS

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