Pembroke Window Installers

in Pembroke, NC

Sample Reviews

C

Rating
I recently received a quote for household window replacement from
. I did not ultimately purchase any product or service from them.
employed multiple hard sell techniques, detailed below, that made the conclusion of the price-quote process uncomfortable. I recommend anyone looking to purchase windows check out Consumer Reports' recent review of replacement windows (October 2014) issue.
When I initially called
I was routed into a general phone service, which covers all

locations nationally. The representative took some personal information (name, phone, address) and set up an appointment at my house the following week. Over the course of the week
reached out multiple times both by phone and email to reconfirm appoint and send marketing materials. One of the items you will get via email is a list of people in your area who have recently had work done by
. In advance of the appointment the reps repeatedly request the presence of your spouse/partner at the house during the appointment time.
The day of the appointment the
sales rep showed up on time and was dressed in attire that clearly identified them as working for
. The first thing we did was a tour of the house looking at all of the potential windows to be replaced. During this time the sales rep took rough measurements of each of the windows. The sales rep then gave an extended demo of the
window, supposedly only available through
. The sales rep extolled the windows virtues at great detail, and explained why they believed it was the best window available. The first sketchy sales technique was used at this point. As part of the demo the rep "calculated" how much the
windows would save on my electric and heating bills over the course of a year, and gave a pay-back period of how long it would take for the windows to pay for themselves through lower utility bills. When I asked for these calculations in writing as part of any window purchase agreement the rep was unwilling to give them. I was also told that the windows will never structurally fail; however, the sales rep could not explain why the windows only came with a 20 year warranty on the window itself if that was the case.
After the demo came the actual quote. The sales rep typed all of my data into a pre-canned excel spreadsheet, which spits out a quote. The number was extremely high, $50,000, or approximately $2,000 per window. This per window amount is similar to what I have seen other Angie's List members report. I was then immediately given two options: A) 20% off per window with immediate payment (short term financing under 1 year was also available) or B) multi-year financing with no discount on the windows. [Sidenote:
repeatedly runs variations of the same 20% deal. You will see buy-one-get-one-40%-off, or buy-two-get-one-60%. In either case each window is 20% off.]
During the window demo and quote the sales rep repeatedly called my partner over to take part in the conversation. At first I couldn't figure out why because my partner not interested in being involved in the window conversation. Then I realized the
rep was using the divide and conquer strategy. If the rep could get one of us hooked on wanting the windows it would make closing the sale much easier.
The other hard sell technique the
salesrep utilized during the quote period was an additional 5% off but only if I ordered before they left. No same day, no 48-hours, I had to order before they left my property. This is a classic Fear of Missing Out (FOMO) sales strategy -- create anxiety that an opportunity will be missed by delaying. Despite requests by me to extend the window for this discount through the next week the sales rep would not change the offer. If you pass on this 5% day-off offer you will receive the same offer again a week later via email from
.
I chose not to purchase anything from
and eventually got the sales rep out of my house (it was a three hour visit!).
- Brian M.
N

Rating
I met
Remodeling at a product fair in
. I asked them to give me a quote on window screens.
of
came to my house. He explained that I would get better energy results by replacing my windows with new energy efficient triple pane windows. The cost was very reasonable and was even less than the quote I received for window shutters. The cost was twice as much as I'd pay for an outdoor sun screen that seemed a less viable alternative given the large size of the windows.
The windows arrived promptly. The crew that did the installation was excellent and worked very hard to make sure the windows were perfectly clean and sparkling, and all the yard was tidy when they departed. Since the windows were so high,
came at the end of the day and touched up the paint around the window frames for me.
's crew also assembled and installed the fan I purchased. They rented a ladder high enough to do the job and only charged a nominal fee for the extra work.
Between the new windows and the larger ceiling fan, my
2014 energy bill was $200 less than the previous
2013.
I would highly recommend
and
Remodeling and would definitely use them again. I believe they provide other services besides window replacement.


- laura L.

Pembroke Window Replacement Articles

Window Replacement reviews in Pembroke

A

Rating
Windows perform as advertised. The crew was in and out in three days from start to finish. Very experienced and able craftsmen were polite and did an excellent job in the time frame agreed upon.
- James M.
A

Rating
Working with
Pembroke Window Installers Provider Name Locked
was great.
Pembroke Window Installers Provider Name Locked
came out for the last of the estimates we got. We were very impressed with his presentation of the company and the product. We also appreciated that he was thoughtful about our needs. For example, a couple of smaller crank windows in the living room are fairly modern and double-paned so he said we shouldn't bother changing them unless we really wanted to. Similarly, there was a picture window in the stairwell with an ugly screen and storm window. He said the easiest thing would be to just take out the storm window, clean the window from the outside, and put on a new storm with no screen. Basically, he wasn't trying to sell us every window possible.
After
Pembroke Window Installers Provider Name Locked
left, it was a coin flip between
Pembroke Window Installers Provider Name Locked
and another company we liked. As we looked at the options, my wife and I decided we liked a
Pembroke Window Installers Provider Name Locked
aesthetic feature of the Okna windows (small handles instead of bars) that the other company's windows didn't have. I contacted
Pembroke Window Installers Provider Name Locked
and told him that we were interested but that the other company, for essentially the same price, was offering a few more things like full screens and new shutters outside the front upstairs bedroom.
Pembroke Window Installers Provider Name Locked
immediately agreed to these things so we had a deal.
The next step was final measurements. This was the only hiccup.
Pembroke Window Installers Provider Name Locked
scheduled us but apparently the office didn't get the memo. We had arranged our work and childcare logistics accordingly and then had to rework everything to get the measurement done the following week. At any rate,
Pembroke Window Installers Provider Name Locked
came and was really friendly as he measured everything. He even took the time to explain a couple of quirks that might affect the installation process.
The turnaround was quicker than expected. It was only 5 weeks from the contract to the installation.
Pembroke Window Installers Provider Name Locked
was the foreman and he and his two guys did it all in two days. They took great care around the house. I'm picky and there were only a couple of little boo-
Pembroke Window Installers Provider Name Locked
, which was amazing given how much they were doing. They also cleaned up especially well. I told them the kitchen was cleaner after they finished the 4 windows in there.
Pembroke Window Installers Provider Name Locked
came at the end of day one and the morning after completion. On day one, he told the crew to redo the capping on one set of windows because it was too wavy. We didn't even have to say anything. After the job, he checked things out. When I pointed out a screen that didn't seem all the way in, he said it was a defect and that
Pembroke Window Installers Provider Name Locked
had already flagged it for reorder. Those are just two examples of feeling like they weren't waiting for us to complain.
When we initially signed the contract,
Pembroke Window Installers Provider Name Locked
said he wanted us to be "crazy happy" with our windows. I think we reached that level. The job was pretty painless in terms of disruption and the windows look phenomenal inside and out. Our primary goal was energy efficiency so we'll see how these perform over the winter. we've already noticed that they block out sound more fully than the old windows. We'd highly recommend
Pembroke Window Installers Provider Name Locked
for a big window job.
- Amy S.
A

Rating
We didn't even get multiple bids for this work. After reading reviews on
Pembroke Window Installers Provider Name Locked
and on the BBB sites, and after we met with
Pembroke Window Installers Provider Name Locked
, we decided to use TVE. Overall, it was a terrific experience. The windows and the siding around some of them presented their own challenges, as three different builders had installed the original windows. But the personnel sent to do the work took no shortcuts and did the job extremely professionally even though it took a day longer than expected. The cost was kept as proposed, in spite of the challenges. Our house looks terrific, and I can't believe how much better our view is with the clarity of the glass and the white frames which do not impose themselves on our vision as the bronze ones did. I am a perfectionist, and I had painted the house with a brush myself many years ago. I also had really bad experiences with two painters who worked on a remodel several years ago, so I was gun-shy. The painting crew was terrific, as were the siding installers and
Pembroke Window Installers Provider Name Locked
and
Pembroke Window Installers Provider Name Locked
, the window installers. They met my perfectionism with grace and did any little adjustment I wanted with smiles on their faces. It was delightful to have crews working on our property who obviously respected each other and had such a good time together. The site was spotless when they were finished. We have already told
Pembroke Window Installers Provider Name Locked
that they will be painting our barn next spring.
- Lynn P.
A

Rating
The installers took about 3 hours to complete the job and everything looks great. So far so good. I would highly recommend
Pembroke Window Installers Provider Name Locked
to anyone needing new windows. If we experience another Polar Vortex I bet my kitchen will stay toasty now. I will be contacting
Pembroke Window Installers Provider Name Locked
in the near future to get a couple more windows replaced.
- Rochelle W.
B

Rating
The initial meeting to discuss options went well. I was impressed by the quality of
Pembroke Window Installers Provider Name Locked
's products. A detailed estimate was given to me that day at my home. I also went to the store/office to see the products in person. I would have gone with
Pembroke Window Installers Provider Name Locked
except that the price was considerably higher than all of the other bids.
- Melissa W.
A

Rating
Everything was smooth. From the initial quote, I didn't get the feeling that I was being sold something I didn't need.
Pembroke Window Installers Provider Name Locked
was crystal clear on what we should expect. She brought a sample of the window to the house. The install team was professional and from what I could tell they didn't cut any corners. Hopefully I won't need windows for the next 30+ years, but if I did, I would call
Pembroke Window Installers Provider Name Locked
and her crew back.
- Jeremiah C.
F

Rating
I went to see the showroom at
Pembroke Window Installers Provider Name Locked
. about 2-3 weeks ago. I was told I should call Mr.
Pembroke Window Installers Provider Name Locked
to set up an appointment to get an estimate for replacement windows. I called Mr.
Pembroke Window Installers Provider Name Locked
and left a message. No response. I also emailed him. No response. Moreover, I filled out a form on their website. Again, I heard from no one.
- Mike N.
D

Rating
Saw this company on Angie's List, and they seemed to have some happy customers. So, we inquired about a window quote on August 10th. We received an e-mail from
Pembroke Window Installers Provider Name Locked
(owner) on the same day, with a promise to set up an appointment in the following week. Good first impression.
We waited 18 days (August 28th) before a
Pembroke Window Installers Provider Name Locked
representative (
Pembroke Window Installers Provider Name Locked
) called us back. We were asked to send window measurements so that they could prepare a quote. We did that on the following morning. No response to that e-mail, and no quote.
More time passed, and we received a call from
Pembroke Window Installers Provider Name Locked
(very polite), who set up an appointment for September 13th @ 10:00 to visit us and prepare a quote. He did not come to our house at the agreed time, or call, or e-mail.
It appears that this company is perhaps too busy at the moment. In any event, we moved on to other candidate suppliers.
- Craig M.
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All Window Installers in Pembroke, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1800REMODEL

5850 West Third St.
Los Angeles, CA

A & P Developers

116 Halls Industrial Dr
Hudson, NC

A Force of Nature Complete Restoration SVC, LLC

3436 CROFFUT PL.S.E.
Washington, DC

Advance Enterprises Inc & AEI Roofing

3117 Fort Bragg Rd Suite A
Fayetteville, NC

Advantage Plus of Aberdeen LLC

335 Fields Drive
Aberdeen, NC

ALAN'S REPAIR & REMODELING

4620 E. McDONALD RD
Fairmont, NC

All in One

1399 Yellow Skin Rd
Autryville, NC

Allgood Construction Co Inc

114 Winola Ct
Greensboro, NC

Aluminum Company of North Carolina

1335 Hamlin Rd
Durham, NC

AmCenCo Inc, Construction & Roofing

PO Box 2262
Pottsboro, TX

ARAC Alliance Restoration and Consulting

771 Shallowford Rd.
Kennesaw, GA

Atlantic Coastal Enterprises

206 harris creek loop rd
Jacksonville, NC

B & B HOME IMPROVEMENTS

10520 COLLIERS CHAPEL CHURCH RD
Linden, NC

B & E Home Improvement Co

4709 Butler Nursery Rd
Fayetteville, NC

backyard designs

800 raleigh rd
Clinton,

Baker Roofing Co

517 Mercury St
Raleigh, NC

Baltic Iron Doors & Naddour's Ornamental Iron

1221 E Warner Ave
Santa Ana, CA

Battle Plastering and assoc

636 Banner Elk Dr
Fayetteville, NC

Bennett Electrical Maintenance and Construction

1346 Winslow St
Fayetteville, NC

Binswanger Glass

965 Ridge Lake Blvd
Memphis, TN

Blaylock Builders Inc

PO Box 43002
Fayetteville, NC

Blues Brothers Construction LLC

1521 Berkshire Rd
Fayetteville, NC

Booth Built Patio Products LLC

8550 N 91st Ave
Peoria, AZ

BRAMBLE BUILDERS INC

3119 CAMDEN RD
Fayetteville, NC

C L Home Improvements LLC

330 Porterfield CT
Fayetteville, NC

c&t siding

1299 Furr Rd
Vass, NC

Call Mr Fixit

3302 Liverpool Dr
Sanford, NC

CAROLINA BUILDERS INC

3718 Boone Trail
Fayetteville, NC

Carolina Renovations

Fayetteville, NC

Carolina Roof Consultants

6420 Rea Rd
Charlotte, NC

Cary Reconstruction Co LLC

2410 Reliance Ave
Apex, NC

Cobalt Roofing and Construction

9582 Madison Blvd
Madison, AL

Corners Cleaning Solutions

Post Office Box 9536
Fayetteville, NC

DH Construction Co

304 Fuchsia Pl
Garner, NC

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

DONALD SERVICES

5000 SIMPSON DR
Sanford, NC

Dr Brokenhouse LLC

PO Box 14437
Tulsa, OK

Exterior Touch Inc.

12610 Waverly RD.
Waverly, NE

Fairfax Cleaing Service

1346 schrams ave.
Fayetteville, NC

Fayetteville Builders LLC

4640 Keg Court
Fayetteville, NC

FLOORS TO GO

7072 FAYETTEVILLE RD
Raeford, NC

Glass Doctor of Central Carolina

1209 N Ellis Ave
Dunn, NC

Graham's Roofing

1890 Sandle Brook Rd.
Fort Mill, SC

Gutter Glove of North Carolina LLC

2501 Blue Ridge Road
Raleigh, NC

Haywood Builders Inc.

2305 Furlong Pl
Fayetteville, NC

Highland Construction Inc

1409 Clinton Rd
Fayetteville, NC

Home Depot Inc

2060 Skibo Rd
Fayetteville, NC

HOME EXTERIORS OF FAYETTEVILLE

PO Box 42905
Fayetteville, NC

Hoskins Brothers Handyman Services

22661 Hoyle Circle
Maxton, NC

Hutch Sunrooms Plus

3223 US Hwy 70 W
Goldsboro, NC

IRONMEN OF FAYETTEVILLE, INC

2405 Wilmington Hwy
Fayetteville, NC

JACO Construction LLC

PO Box 53307
Fayetteville, NC

Jacobson's Enterprise

PO BOX 866
Red Springs, NC

jamie's homeimprovement

194 darrell dr
Pembroke, NC

JLA Construction

378 Sunflower St
Raeford, NC

Kola Exteriors - Charlotte

701 East Blvd
Charlotte, NC

L & M Glass Company, Inc.

2421 Dairy Road
Red Springs, NC

Leslie's Roofing LLC

6220 Falcon Ln
Gainesville, GA

Lockamy's Home Improvement's

1732 Tomstarling Rd
Fayetteville, NC

LOWE'S

3909 RAMSEY ST
Fayetteville, NC

Matysek Construction

Fayetteville, NC

May Brothers Construction, Inc.

6517 Bailey Lake Rd
Fayetteville, NC

Metal Works & Improvements Inc

8124 Hartham Park Ave
Raleigh, NC

Mike Fusco Builder

1201 S Crescent Dr
Smithfield, NC

MOLINA Contracting Solutions LLC

6807 Uppingham Rd
Fayetteville, NC

Omega vinyl exteriors

3061 North Main
Hope Mills, NC

Overboard Remodeling

Laurinburg, NC

Perfect Coats Painting & Remodeling

8031 Goldenrain Way
Raleigh, NC

Phil's Home Improvement

306 E Fayetteville Rd
Falcon, NC

Precision Home Repair

6523 Tampico ct
Fayetteville, NC

Pro Touch Windshield Repair

P.O. Box 43622
Fayetteville, NC

RAY BULLOCK ROOFING

4814 US Highway 301 South
Hope Mills, NC

Remodeling Second Opinion

106 W Sunnybrook Dr
Royal Oak, MI

Renewal by Andersen of Central North Carolina

4250 Regency Drive Suite 101
Greensboro, NC

Renovations & Moore

P.O. Box 1233
Aberdeen, No

Richmond Construction

4615 Ernest Williams Rd
Autryville, NC

Roof Roof

5015 West W T Harris Blvd Ste D
Charlotte, NC

S&M Home Improvement

5847 Ramsey St
Fayetteville, NC

SelectBlinds.com

1910 S. Stapley Dr.
Mesa, AZ

Shane's Construction

Hot Springs, AR

SHERRILL BUILDERS

1925 MIDDLE RD
Fayetteville, NC

Simply Spotless Cleaning Service

314 walter circle
Lumberton, NC

Slide-Ezzz Sliding Door Repair Products

1746 Sharon Hogue Rd
Masury, OH

Smith Home Improvement, INC

4900 Tabor Church Rd.
Fayetteville, NC

The House Doctor

3926 Cumberland Rd.
Fayetteville, NC

Ultimate Renovations

3439 Brushy Hill Rd
Fayetteville, NC

Walbon & Co

Cameron, NC

Wallake Construction and Restoration

5624 Gender Rd
Canal Winchester, OH

Weatherguard Roofing LLC

10100 Park Cedar Dr
Charlotte, NC

X-men construction

807 Ethelored st.
Fayetteville,

Your Dream Home Improvement, LLC

1501 Hope Mills Road
Fayetteville, NC

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