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A
"Great experience. A+++ service. Ordered the windows and was given an install date at the time of order. Installers showed up on time. Very happy I went with"
. Will use again on my other properties. Thank you!

-Jesse O.

A
"
did an excellent job. He was prompt, efficient, and took great care to clean up any mess at the end of each day. His prices were below the" competition and the finished product is superior. Our new windows fit perfectly and look beautiful.
is a true professional. We would definitely hire him again and highly recommend to others. Thank you!

-Tom L.

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Local Articles in New Bern

Window restoration & repair

When window replacement isn't an option due to cost or preservation concerns, repairing or restoring your home's windows can return them to their former glory.

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A contractor installs a tempered-glass window in a home. (Photo courtesy of Ian S. of Lakewood, California)
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You can lower your energy bill by purchasing new windows for your home. (Photo courtesy of James Fortin)
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Replacing single-pane windows with high-performance glass can add a fresh look and decrease your energy costs.

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Caulking windows can help you save money on energy costs and even keep insects from coming through the cracks. Here's how to do it properly.

Angie's Answers

?

Hello - I hope my answer will help point you in the right direction.

 

The reason you're having a hard time getting clear information is because there are hundreds of companies saying their window is the best. There are probably millions of different features you can choose to have for your windows and in price ranges from $169-$1200 (per double-hung window).

 

I've been in the business for 15 years and have seen many different window products from many different dealers and manufacturers. This all comes down to: "what's important for you and your home?" If you want a strong warranty from a company who has a full-time service department to give you piece of mind and service your windows should needs be, or are you looking at only those companies who offer true wood interior windows that you can paint or stain to match the home decor? Whatever is your hot-button, then that's where you want to start.

 

I would recommend you first choose how you want your new windows to look. Wood-interior with vinyl clad is only offered by certain companies, while there is a vinyl woodgrain finish to give you similar results without the maintenance. If you're only looking for a white interior and don't want the maintenance, a fiberglass or vinyl window would be the best choice from what is offered in the market today (vinyl will be less expensive - not necessarily cheaper quality). If you are going to change out a window to a french door and a door to a window, then you WILL NEED to find a contractor with some carpentry experience. Some companies will tell you upfront that they do not handle those sorts of remodeling projects due to the complexity and time it would take to get it complete.

 

Unfortunately, we won't be able to personally help you with your project as we work in the New England Area. However, if you wish to talk further, please feel free to email me at: sven@ritewindow.com and I'll be happy to let you know our prices for what we offer so you can compare and hopefully find a similar company to do the work for you near the Austin area.

 

Cheers!

?

Get your roofer back out there.  Course of shingles above the window need to be pulled, self sealing flashing, drip caps, and counter and step flashing are going to be required here. 

 

This is a flashing issue as the window connects to the mansard roof surface. 

 

Condensation and a leak are two different and very noticeably different (i.e. volume) things.

 

Flashing and roofing on Mansards can be tricky but is sounds very much like a roofing issue. 

?

+1

 

Much easier to scratch and typically not as good a finished quality as compared to glass.

 

Benefits are the resistance to breakage as mentioned by LCD.  Any glazing shop should be able to re-create that panel. 

?

For a broken window (or leaking seal in multi-pane unit), for a standard roughly 2x3 foot window, can run from low of about $75-125 for single pane to more like $200-300 range for triple pane, depending on construction and any special ultraviolet or heat reflective coatings. If a removeable window unit, of course cheaper to remove it and take to replacement glass place then have them come out, measure glass size, order glass unit, then come back to install.

 

If taking in yourself, commonly they can do single-pane in an hour or two, but count on a week or so typically for sealed double or triple pane unit to come in, so you will have to seal the opening in the interim. That is an advantage of having them come out - they measure and determine type of unit on first visit and can seal with tape and plastic sheeting (if you have not already done that), then come back with new unit and install a week or two down the road - but you are not stuck with an opening in the wall for a long time.

?

Thermal numbers look okay when looking at the NFRC.

 

Do you have any other data on them?  Air infiltration, Design Pressure, Visible Transmittance, and Condensation Resistance are all good evaluators.

 

http://www.mercuryexcelum.com/images/customer-files/Advantage.pdf

 

Air infiltration rate is way high at 0.21.

 

It may look nice in person but the performance numbers are below average. 

?
If you are being sued and/or counter suing, then you should hire a lawyer.  While you can do small claims court and sue without a lawyer, the Contractor's insurance will provide him a lawyer to defeat you.  Plus, odds are good the Contractor has more court experience than the average Home Owner, especially if this is his standard opperating procedure.  If you go against a lawyer, you will lose, even if you are right (Saying the right thing at the wrong time is very bad in court rooms.  Get a lawyer who knows the processes).

Once you decide you are suing, there should be no further contact or access to the property with the contractor.  If you have already been told you are suing, you should stop all access to your property (you are allowing them to gather evidence AGAINST you.  Your lawyer may be able to reach an agreement outside of court to allow the contractor to fix the work within a specific time period, but even then make sure you are not in contact with the contractor.  Anything you say, will be turned against you ("The Home Owner said it was okay.")

A building official has no legal obligation in court; his job is safety and minimum construction requirements as allowed per Code.  He has no say over materials and methods, and cannot assess damage. (IRC doesn't have a requirement that the door you mention exceed 35", so he won't care it isn't 36" as an example).  What he CAN do is state if the work is unsafe or causing other conditions which are unsafe.  Let your lawyer decide; but it is not in your best interest to have the Building Offical inspect with the contractor.

To sue you need to show damages.  Get another contractor (get some references or hire an architect to help ensure you get what you need) to inspect the work and give an estimate to repair.  The amount the contractor(s) estimates becomes what you seek in court (plus court fees) from the contractor.  If his work caused problems, you should be suing, not sued.

Also, be aware that no door manufacturer makes an actual 36" door (as an example).  They each have their own frame sizes, so a "36 door" in reality will be 35 7/8" to 35 3/8".  Each door maker has slightly different sizes (go online, you can see Pella, Anderson, Kolbe-Kolbe, etc. have their actual sizes available for PDF downloads).  If you replace a Pella 36" with an Anderson's 36" they won't fit perfectly.  In fact, the different styles within the same manufacturer are sometimes even different.  The purpose of trim is to hide the gap between the wall and door frame, so your door may be perfectly fine in size and method of installation. 

When you have this work corrected (and for any future work) utilize the services of a lisenced Architect.  They will oversee the work, review requests for payments and document existing conditions and conditions found during construction to prevent the situation you are now in.  They will also ensure the proper permits are filed and the inspections called for.  Because they are a third party to the agreement, they can be the 'bad guy' and make the contractor perform, where you just have to pay the invoices they approve.  The contractor deals with the Architect (and vice versa) and you get the project you wanted. The cost of the architect would have been around $3,200 and is minimal compared to what you are dealing with now, the peace of mind is worth it and architects often find cost savings that go directly back to the Home Owner.  When you account for time alone, you will have spent more than this on just preparing and attending the court case.

Because this is headed to court, stop all communication with the contractor and get yourself counsel.  Good luck.

Window Replacement reviews in New Bern

F

Rating
we did not initiate the matter, nor gave them any reason to call us. We did not respond to "one of their multiple advertising campaigns, including emails, direct mails, canvassing, flyers, signage, shows and events, and internet postings". (I copied the list from the Co owner
New Bern Window Installers Provider Name Locked
K) http://www.yelp.com/biz/
New Bern Window Installers Provider Name Locked
-corporation-
New Bern Window Installers Provider Name Locked
Please do not blame the called number. You need to match the do-not-call-list!




Thank you.
P.S. and do not state in the call: "we are working in your neighborhood! " Angie's List user: be alert!
- M S.
F

Rating
PWCL scheduled a first appointment for a free energy audit but did not show up or call to reschedule. Days later, a PWCL representative contacted us to discuss how the appointment went not knowing that the first appointment was not kept. She was polite and apologetic, so we agreed to a second appointment. This time a sales representative did in fact show up. He was also polite and thorough in performing the free energy audit, however; this unexpectedly turned into a full window and door sales pitch. Since we were already in the
New Bern Window Installers Provider Name Locked
for a new patio door and several windows, so we agreed to receive his estimate, however; the sales rep made it clear that we had to sign a contract immediately or he would not be able to offer a $1K rebate that his company was offering. We said that we needed time to compare and discuss our budget, however the pressure continued. after an hour of negotiating the price we finally settled for a patio door only at what seemed to be a reasonable price. Following the Sale, the representative explained that a final measurement was to be conducted. several days later PWCL called to make an appointment for the measure to which my wife and I cleared our schedule and made time for the appointment, however; again no one showed up or called. Several days later we received another call from PWCL to schedule a new appointment, and again no show, but this time a representative did leave an apologetic call on our answering machine to say that she had mistakenly schedule for the wrong day and that the actual appointment would be on the following day. That's Today!... and guess what? NO SHOW, NO CALL Incidentally; the sales rep phone number rolls to an unrecognized party, as well as the companies customer service line.
- michael C.
A

Rating
In Summer 2014 all of my kids were officially moved out and our house became too big for just me and my husband.
We decided to put it on the
New Bern Window Installers Provider Name Locked
so we can have more money for our daughter's college fund.
Unfortunately our home was not in the best shape. We had designed it to be a loving family home and soon we...More /> found out that what we liked so much in our home is not always what buyers are looking for. After it had been listed for a month without any offers, we decided to consult with our listing agent. Among other stuff, she suggested to replace our old
windows and doors to hurricane rated ones. Honestly now that the new windows and doors are in i really regrt that we never bothered to replace them when we kept it for ourselves. The windows that Alpha put into our home look amazing and bring so much light into the house. Once the project was completed in the beginning of this month we decided to list it again.
the renovations were a good call, because now we have already 3 bids within the asking price on our property.
I recomended it to my friends and definitely recommend it to everyone who is looking to upscale their home!
- Sophie A.
A

Rating
New Bern Window Installers Provider Name Locked
Story with Atlas windows was very patient and accommodating throughout the process. He came by the house multiple times to review options, provide pricing, measurements, and ordered sample windows for us to see. They kept us up to date on the process.
The team that he sent to work on the house was exceptional. They were true professionals, and we felt very comfortable with them working on our home. They kept us up to date on the time it was going to take. I would highly recommend them.
- Jim M.
D

Rating
The work commenced on October 6, 2014 and was never fully completed. As of January 28, 2015, there are still some issues unresolved. Two defective pieces of siding were installed, painting was incomplete, roof flashing was damaged when fascia was removed, fascia was replaced by plain wood and the patio door does not fit properly and leaked during a rain storm. The job lasted from October 6, 2014 until October 20, 2014 without being fully completed. During the time that the workers were on site, there was one female worker who showed up to work in flip-flops what could have created a liability issue for us. The workers were never prompt in the morning, usually showing up around 9:30 or later. They would leave early, around 3:30 or 4:00 p.m. One Wednesday October 8, 2014, no one showed up at all and on Thursday October 16, 2014, the workers left early because one worker had tickets to a concert. On Friday October 17, Mr. May of
New Bern Window Installers Provider Name Locked
came to inspect on my insistance, he also requested final payment on a job not finished. I wanted to withold full payment until some of the issues had been resolved (the patio door installation was incomplete), but Mr. May threatened to place a
New Bern Window Installers Provider Name Locked
on my home. The patio threshold had been damaged by the workers and they were claiming not to be responsible. We came to an agreement and Mr. May assured us that he would not be happy until all work was completed and we were very satisfied. Full payment was made and as of January 28, 2015, many issues have not been resolved. Mr. May came and inspected the issues in mid-November and we agreed to a date of December 15, 2014. He stated that he was still working on another job and we rescheduled for December 22, 2014. On December 22, 2014, a worker showed up without necessary supplies and we rescheduled. for January 7, 2015. No one showed up on January 7, 2015 and now the newest date is January 28, 2015 which is today and no one has shown. In addition to these issues, on January 17, 2015, I was delivered a certified letter from Kellet an Sons Building Products of Metairie, Louisiana, that I had ten days to pay $1,232.00 for siding that was not paid for by
New Bern Window Installers Provider Name Locked
(even though I had paid
New Bern Window Installers Provider Name Locked
in full) plus $400.00 for attorney's fees or a
New Bern Window Installers Provider Name Locked
would be placed on my home. As of this date, January 28, 2015, I have not been notified if this issue was resolved by Kellet and Sons Building Products. Mr. May also advertises that Angie's List members will receive a 10% discount. When I inquired about the discount as it was not reflected on my contract, he stated that I had already been given a discount yet he was unaware that we were Angie's List members.
- Frances A.
A

Rating
New Bern Window Installers Provider Name Locked
is a great company to work with! Their product is excellent & service is wonderful. I had used them several years ago when they replaced 42 windows in my single family home. This time they replaced 13 windows and 2 doors in my townhouse. I highly recommend them. Their installers are highly professional and do an amazing job and don't leave a mess! Anyone who is looking for new windows, doors, siding..... will be thrilled with the product and installation!


- Debra T.
A

Rating
It went spectacularly!!!
New Bern Window Installers Provider Name Locked
and his crew are TOP NOTCH!!! From initial consultation regarding the project to the final clean up these guys are 100% professional and excellent to work with! We needed to have our old clapboard siding on our garage replaced to match the siding on our house (done in the 70's).
New Bern Window Installers Provider Name Locked
found a current siding style that was PERFECT! The crew came right on time, they worked like crazy - fast and well - all day, and had the job done in one day. They cleaned up the job site so well that you would not have known they were there, except for the changes in the building. They worked without damaging any of the plantings around the garage too. The garage looks beautiful and matches the house much better now. We need to have windows replaced in part of the house this year, and will definitely be asking
New Bern Window Installers Provider Name Locked
Xteriors to do the work!!! Great job - thanks!
- Lisa E.
A

Rating
The service rep. & installers arrived before scheduled appointments!! All service was fantastic and a very thorough clean-up was performed.
- Anita H.

All Window Installers in New Bern, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

123 Remodeling

PO Box 659
Hubert

A & P Developers

116 Halls Industrial Dr
Hudson

A-1 House Medic

108 Live Oak Ct
Midway Park

A-1 Roofing

326 Betty Street
Kinston

AAA Home Improvement

1916 S Main Street

Above & Beyond Construction

709 New Bridge St
Jacksonville

Ace Builders

312 Daisy Ct
Emerald Isle

AJ's Aluminum Inc

5441 Spring Hill Dr

Aldridge Building Contractors, Inc

1515 US Highway 70 E
Kinston

Allgood Construction Co Inc

114 Winola Ct
Greensboro

Andrew Roby General Contractor Inc - Coastal Area

607 Atlantic Beach Causeway
Atlantic Beach

Asa Stanford Inc

51 Hunting Creek Dr.
Waxhaw

Atlantic Coastal Enterprises

300 New Bridge St
Jacksonville

Baker Roofing Co

517 Mercury St
Raleigh

Bornman Construction

2480 Mill Creek Rd
Newport

Brimco Builders

224 Pintail Ln
Harkers Island

BRUIN BUILDERS LLC

P.O. Box 3038
New Bern

Builder By The Sea

1652 White Oak River Rd
Maysville

Carolina Home Exteriors LLC

252 Kale Rd
New Bern

Carolina Siding & Windows

172 Ernest Gurganus Rd.
Jacksonville

Carolina Window Coverings

21758-b Hwy 17 North
Hampstead

Coastal Exteriors

311 Fairway Dr
New Bern

Coastline Construction and Renovations

601 Peletier Loop Rd F34
Swansboro

Cordier Carpentry

174 South River Drive
Beaufort

Coreyco Roofing Services, Inc.

4083 N Carolina 11
Kinston

Coulson Construction Inc

304 Magellan Dr
New Bern

Crystal Coast Windows Inc

213 Tidewater Dr
Newport

Curran Development LLC

48 Keith Circle
New Bern

D & C Construction

661 W Beaufort Rd
Beaufort

Dails Concepts

2490 Cathrine Lake Rd
Richlands

Deane Rice Construction

PO Box 5196
Emerald Isle

Dependable Maintenance

PO Box 1826
Morehead City

DirectBuy of Indianapolis

8450 Westfield Blvd

DONNIE'S VINYL SIDING

119 ELIZABETH ST
Jacksonville

East Carolina Glass, Inc.

101 S Bridle Ln
Havelock

Elite Painting & remodeling

2294 Joe Williams Rd.
Kinston

Exterior Touch Inc.

12610 Waverly RD.

Fibrenew of the Crystal Coast

237 White Oak Bluff Rd
Stella

Glass Doctor of Coastal Carolina

3914 US Hwy 70 E
New Bern

GLASS PRO

340 CENTER ST
Jacksonville

GODLINESS CLEANING SVC

206 MARIE CT
Havelock

Gutter Glove of North Carolina LLC

2501 Blue Ridge Road
Raleigh

H&H siding & windows

116 Howard ln
Pink Hill

H&H siding & windows

116 Howard LN
Pink Hill

H&H Siding& Windows

116 Howard LN
Pink Hill

H&H siding&windows

116 howard ln
Pink Hill

H&H siding&windows

116 howard ln

Harts Roofing and Windows

2817 Fletcher Ct.
Castle Hayne

Home Depot Inc

479 Western Blvd Hwy 17
Jacksonville

J T Glass & Door

61950 29 Palms Hwy

JAC Inc

6142 Whaleyville Blvd

Jack Bender Construction

8384 Hwy 17
Pollocksville

Jacksonville Window & Door

707 Royce Ave
Jacksonville

Jeffrey L Garrett Builder

218 Johnson Pt Rd
New Bern

Jenkins Home Improvements Inc.

P.O. Box 2044
Surf City

JW ROOFING

2194 DAWSONS CABIN
Jacksonville

Leslie's Roofing LLC

6220 Falcon Ln

Local Builders Construction Co

723 Queen St
New Bern

mcgarry roofing and homeimprovements

2160 Dawson Cabin Rd
Jacksonville

Mike Fusco Builder

1201 S Crescent Drive
Smithfield

Morton Services

642 Sowlermanning Rd
Richlands

OCEANSIDE AUTO SALES

7677 HIGHWAY 70
Newport

Perfect Coats Painting & Remodeling

8031 Goldenrain Way
Raleigh

PINER HOME CTR INC

2312 BRIDGES ST
Morehead City

PorchConversion.com

6821 Market Street
Wilmington

Pressures On

155 golden farm rd
Beaufort

Remodeling Second Opinion

106 W Sunnybrook Dr

Right Way Industries, Inc

1207 Decatur Rd
Jacksonville

Roger's Home Improvements Inc.

156 Bobwhite Cir
Swansboro

Roof Roof

5015 West W T Harris Blvd
Charlotte

SelectBlinds.com

1910 S Stapley Dr

SOUTHERN LEISURE BUILDERS

172 Willis Pkwy
Jacksonville

Southern Roofing LLC

4100 Carmel Rd
Charlotte

Stanley & Son Construction Co.

1901 Andrew Johnson Dr.

Statewide Roofing & Restoration

824 University Woods Dr

Sure Thing Contracting

2116 Colony Plaza
Jacksonville

T&M HANDYMAN SERVICE

116 Shadow Brook Ln
New Bern

Taylor's Cabinets & Interiors

1119 Kellum Loop Rd
Jacksonville

The House Doctor

3926 Cumberland Rd.
Fayetteville

Wilmington Improvements

717 Ocracoke Dr.
Wilmington

Windows & More

101 Capn Pat Ct
Morehead City

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