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A
"this was so easy. They came in and surveyed the damage. Since it was from a water leak, we need to coordinate with our plumber (though they could have provided" a plumber, we had used our plumber for years) so they could remove the damaged area, the plumber could repair the leak and then they came back and repaired the damage The coordination was so easy and they we more than willing to work around the time the plumber needed to be here. Job was done professional , neat, and done quickly

-Don G.

N
"My insurance company had suggested that we contact ServPro of Loudoun County and we did that following water penetration into our basement. Initially the process" seemed rather smooth but their pricing included all types of random fees like emergency service fee, which to me is redundant considering their industry. Anyway, they removed their equipment after three days and were completely unprofessional by calling on us to remove our insurance claim so that they can bill the insurance company more rather than us, less. So onto the great experience by . The technician arrived and explained their process and they moved the furniture and then put up plastic barriers from the affected area, including over the furniture which the other company did not. Their equipment was top of the line as was their service. If this were to ever happen again, I will refuse to call ServPro or any other company and will contact directly. They deserve this praise and my continued business in the future and I hope they earn yours if you are ever in need.

-Ryan A.

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Local Articles in Mooresville

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

smoke damage

Water and Smoke Damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

cleaned carpet

Carpet cleaning can be tricky, especially after a flood. Learn when you can salvage water-logged flooring, and when it's best to get a new carpet.

smoke damage

House fires are a disaster that no one wants to experience. Learn the steps to help limit further damage to your home after a fire and to get through the claims process.

Flooded basement

On this episode of the Chat with the Experts podcast, Brian Granger shares tips for recovering from flood, fire and smoke damage in your home.

corner view of a wall with mold and water damage by air conditioner condensation.

Learn how to protect your home from a costly water heater leak.

Angie's Answers

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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in Mooresville

D

Rating
When the rep called to schedule a time to meet at my house we agreed on a time and I told the person that I was extremely busy at work and would need to get back as soon a possible. When I got home the truck was in front of my house, I opened the front door and went to move some things in the basement. ...More Ten minutes later the employee ( ) moved very slowly out of the truck and around my house. When he finally was ready to start working I asked him to call me 20 minutes before he was finished so I could inspect his work. called and said he was leaving my house so when I got home he was long gone. had left all of the wet and moldy wood trim at the bottom of the basement stairs as well as not removing all of the trim nails from the wall. I called and told them I was not happy that the wet wood was left in my basement and also I did not care for the attitude of their employee . sent back with another employee to remove the drying fans. A few days later we had turned on out A/C and realized that a clean out plug had been removed form our furnace and condensation water from the A/C was now pooling under out furnace and around the wood framing that had just dried out. I called the number I had ( this was a Saturday ) and a kid they had on-call came to my house and set up drying fans. I asked him to call his supervisor and let him know that had to come back to my house because of something their employee had done while they were cleaning up on their previous visit. I waited a week for the supervisor to call me to explain what happened. When I called , they were not aware that an employee of theirs had to come to my house to clean up something that was caused from a different employee. When I sent the supervisor photos of my wet furnace and a drain cap laying on the floor and another one put on top of the furnace, the supervisor said he would look into this and get back to me. Its been over six weeks and I have not heard from .
- Steven S.
B

Rating
These guys acted professionally the whole length of the project. Came out same day I called to survey the project. Upon seeing the extent of what needed to be done they recommended a public adjuster to handle my insurance claim and arranged a meeting between us. Took some time for the job to be completed after the insurance claim was settled. ...More The work performed directly by was done timely and was excellent but the work on the floor,took longer than agreed to... to be fair the floors look great but they used a subcontractor for the floor installation / refinishing in the house and there was a lack of supervision over the subcontractor. The subcontractor worked for just one day, on what was estimated as a full week job, and then didn't return until threatened with termination. When I called to complain about the delay admitted they were unaware their subcontractor had abandoned the job but they acted immediately to locate the guy, or find an alternate, to finish the job.
- Jonathan C.
F

Rating
The estimator showed up on the date and time he said he would show up but I heard nothing else from this company. The estimator offered no plan on how they would go about fixing the problem. He didn't take any pictures or even write down anything in his note pad. He seemed very disinterested in my problem. When he left he said he would talk ...More it over with the boss and get back to me. That was a week and a half ago. They say they are veteran owned but they sure didn't take care of me and I'm a veteran.
- David L.
A

Rating
They were extremely professional and kept a tidy work site. They met their timelines. The quality of work was outstanding. I can not possibly say enough good things. In a very stressful time, they were kind, considerate and without flaw!!
- Jody B.
C

Rating
Flood happened on 6/14. Insurance Company sent out a different company to remove damaged flooring and dry out the house which was completed by 6/20. JL Fox first came out for estimate on 6/19. After material selection and pricing was settled, I signed a work authorization on 7/23/2015. 1041 square feet of floating flooring, non-custom cabinets in ...More 2 bathrooms along with the various trim work, and moving furniture was completed 54 days later on 9/15/2015. During that time, they had managed to hit a water pipe with a nail while installing trim causing my house to flood a 2nd time.

- Michael C.
A

Rating
What started out as a huge, overwhelming, water/heating problem, ended up an incredibly successful reconstruction achievement. In all honesty, & Construction company turned a home in complete upheaval due to massive water damage into a home that is not only restored but in better condition than before the incident. Every ...More person who is employed by 's company that we had any contact with, exhibited an unique ability to empathize with our plight and made every effort possible to not only do a good job but to exceed our wishes and expectations. , Project Manager, is dedicated to excellence and total customer satisfaction. He was professional, generous, considerate and responsive. He offered creative ways to exceed the quality, repair work and restoration process that resulted in an extremely well done, attractive outcome. In retrospect, all the men and women who were involved in this (major, extensive,water damage) incident were first-class, highest quality people. I would highly recommend this company over and above any other restoration and construction business. You can be confident that your problem will be competently taken care of,with great care, and superior workmanship.
- Fran D.
F

Rating
ARS was difficult to work with. Their line item descriptions of work were vague and difficult to compare with other estimates for work. Our representative was difficult to track down. His voice mail was often full, making it impossible to get a call back. Ultimately we chose not to hand over the entire restoration to ARS because they were so difficult ...More to engage. However, they did oversee the installation of a temporary sink in our kitchen, after the cabinets were removed for water remediation. This consisted of a piece of plywood with 4 drywall screws holding it in place and re-setting our existing sink. Carpenter time, less than 45 minutes, plumber time, less than 1 hour. Cost $720. Outrageous. Other contractors and plumbers have since informed me it should have cost no more than $250. Prior to receiving an invoice, our representative called to ask about payment. When I complained about the outrageous cost, he said he'd "see what he could do." We received the invoice yesterday and apparently he wasn't able to do anything because the invoice was indeed for $720. I'll be sharing this experience with my insurance company, Angieslist and any other social media that will allow it. ARS's clients are already stressed by a catastrophe of some sort and I believe ARS takes advantage of that dynamic overcharging for services.


- Mark G.
A

Rating
They were prompt, efficient, thorough and had great communication skills. Kept us well informed and asked at each encounter if we had any concerns or questions was the best!!!
- Patricia L.

Water And Fire Damage Services in Mooresville, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-2-3 Floor Inc

136 Stutts Rd
Mooresville

1-800-Got-Junk?

658 Griffith Rd
Charlotte

1-800-Water Damage

13401 Lancaster Highway
Pineville

911 Restoration

4419 Tangle Drive
Charlotte

A Fresh Look

17417 Sailview Dr
Cornelius

A Healthier Home

330 Rambling Dr
Hendersonville

A Royal Touch Custom Woodworking Inc.

7209 E WT Harris Blvd
Charlotte

A.C.E. Contracting Services, LLC

1121 West Charlotte Ave
Mount Holly

ABC CARPET CARE

5008 SCALEYBARK CT
Indian Trail

Above Board Flooring

10100 Park Cedar Dr
Charlotte

AdvantaClean of Iredell

119 Worley Ct
Mooresville

AdvantaClean of Monroe

115 Unionville Indian Trail Rd Suite D2
Indian Trail

Affordable Carpet Cleaning

4907 Hickory Lake Ln
Matthews

All Clean Disaster Services

PO Box 49684
Charlotte

All Out Chimney Sweep LLC

6427 Park S Dr
Charlotte

All Points Carpet Care

108 Bayview Dr
Mooresville

All Quality, LLC

3232 Williams Station Rd
Matthews

Alwayshandy

Mooresville

AmeriClaims Inc

305 Post Office Dr
Indian Trail

Americlean Restoration Services

428 Blairhill Road
Charlotte

Arc Energy Systems

6135 Park South Dr
Charlotte

B & G WATERPROOFING CO

3310 PIPER LANE
Charlotte

BCH Contracting Inc

1721 Toal St
Charlotte

Best Cleanup

1001 E. WT Harris Blvd
Charlotte

BioTek Environmental Inc

534 St Andrews Rd

Blackstowne Services

PO Box 23755
Charlotte

BMF Contracting LLC

8500 Bent Creek Rd
Waxhaw

BUILDER'S PRIDE INC

108 HARBORVIEW PL
Mooresville

Built Restoration and Construction Services

1327 Montford Drive
Charlotte

BVK Construction

5001 White Oak Rd.
Charlotte

Carolina Carpet Cleaning

18631 Northline Dr
Cornelius

Carolina Mold Experts

16800 BRANDON BROOK
Charlotte

Case Design/Remodeling of Charlotte

3421-M St. Vardell Lane
Charlotte

Century Painting

6201 Boykin Spaniel Rd
Charlotte

Charlotte Carpet Cleaning Services LLC

12259 B Nations Ford Road
Pineville

CHEM DRY DC

1220 SHUPING MILL RD
Rockwell

CHEM DRY DC

1001 E WT Harris Blvd
Charlotte

CLEAN AIR TECHNOLOGIES INC

1410 BABBAGE LN
Indian Trail

CLEAN CARPET PRO

Mount Holly

ClearView Technologies

10015 Cedar Park Drive
Charlotte

College Hunks Hauling Junk and Moving

4913 Chastain Ave #24
Charlotte

Copper Construction and Contracting

125 Trade Court suite F
Mooresville

Custom Coatings Inc

652 10th Avenue Dr SE
Hickory

D & D Drywall & Painting

5316 Chinemist Ct
Charlotte

D & E - CARPET CLEANING

2501 KILBORNE DR
Charlotte

Dave Anderson's Floors and More

599 Wrenn Drive Apt 2
Denver

Delaney Construction

726 E. Third Ave.
Gastonia

DIAMOND RESTORATION

416 Old Charlotte Rd SW
Concord

DiFabion Remodeling Inc

1070 Van Buren Ave.
Indian Trail

Dillon Contracting LLC

104 Gibson St
Troutman

DISASTER ONE INC

4300 Barringer Dr
Charlotte

DMR Reconstruction

6405-A West Marshville Blvd
Marshville

DONE BY K SERVICES & MAINTENANCE

8021 MOBILE DR
Charlotte

Dreambuilt Inc

105 Seldom Farm Ln
Advance

Dry-Pro Basement Systems

2953 Interstate St
Charlotte

DT Maintenance

136 Brown Farms Drive
Cleveland

DUN-RITE CLEANERS

1223 PEE DEE AVE
Albemarle

E R Plumbing Services

648 C Matthews Mint Hill Rd
Matthews

Emergency Restoration Experts (ERX)

1921 freedom dr
Charlotte

Exclusive Homes

1095 Hilldale Dr.

FDC Construction

P.O Box 470888
Charlotte

FG Painting

4019 Millston Drive
Gastonia

Finishing Touches Construction

511 Stonewater Bay Ln
Mt. Holly

First Light Builders LLC

1249B River Hwy
Mooresville

FIRST RESTORATION SERVICES

1517 N GRAHAM ST
Charlotte

Five Oaks Roofing and Restoration, LLC

832 Dallas Bessemer Highway
Dallas

Foxe Flooring

7512 Claymont Dr
Charlotte

Freedom Flooring Restorations & Remodeling

10123 Caldwell Depot Rd
Cornelius

GARY'S HOME SERVICES

5842 TIMBER FALLS PL
Concord

Gentlemen Movers Inc

1835 Inglewood Dr

GET KLEEN CARPERT CLEANING

P.O. BOX 680188
Charlotte

Goodman Construction Company, LLC

121 Chaco Ln
Mooresville

Greenpoint Restoration

658 Griffith Rd
Charlotte

Griffin Construction

5601 Beatties Ford Rd
Charlotte

H2O Drying Solutions

6021 Kenley Ln
Charlotte

Helms Construction

1403 Trinity Church Road
Monroe

Higher Ground Rainwater Systems

po box 1733
Asheville

HOME DOCTOR INC

11501 ABERNATHY RD
Charlotte

HOME SPECIALIST

PO BOX 146
Cornelius

Honeycutts Grading and Landscaping

7845 Fisher Rd
Mount Pleasant

Innovo Services Group, LLC

10806 Reames Road, Ste M
Charlotte

Insurance Claims Group, Inc.

2054 Kildaire Farm Road
Cary

Intellectual Home Solutions

8928 English Saddle Lane
Charlotte

J & N Construction

10900 Kerns Rd
Huntersville

J & R Construction of North Carolina, LLC

3713 Fairlane Drive
Gastonia

J&P Enterprises

4945 Wrenn Dr
Denver

JDK services

113 Hayes Erwin ln.
Mooresville

Jeff Davies Services

310 Arlington Ave
Charlotte

JET Construction Company

801 Church Street
Kings Mountain

JHP Enterprises

6010 Deep Green Dr
Shelby

JHP Enterprises

6010 Deep Green Dr
Shelby

Jiri - Carpentry

9113 Surrey Rd
Charlotte

JW Roofing & Associates

825 mutual rd
Gastonia

K Construction & Roofing LLC

501 South Old Statesville Road
Huntersville

Kemp Roofing & Construction

631 Brawley School Rd
Mooresville

Kleen Connections

PO Box 29492
Charlotte

KUHLMANN & SON CONSTRUCTION, LLC

3990 Statesville Blvd Lot 17
Salisbury

LFS Partners

Charlotte

LILLARD CARPET AND RUG CARE

PO BOX 605
Huntersville

LKN Custom Homes, Inc.

1254 Hwy 16 North
Denver

Locust Lumber Co Inc

312 E Main St
Locust

Lumley's Classic Restoration

6302 Horseplay Ct
Charlotte

Mackey's Construction, Inc.

6321 New Hope Church Rd.
Marshville

Master Building

589 Sandringham Place
Concord

Master Craft Home

228 Sherwood Pines dr.
Mooresville

Mauney Electrical Services

109 Oak Hill Drive
Huntersville

MC Construction

175 Arbor Dr
Statesville

MCG Inc

Huntersville

MCKINNON PAINT CONTRACTING PLUS!

3436 Teal Point Dr
Charlotte

ME Construction

E. RIdge Road
Salisbury

Michael & Son - Charlotte

140 Dupree Street
Charlotte

Mitigation911.com

11170 Downs Rd
Pineville

Montrose Construction Inc.

10602 Bailey Rd
Cornelius

Morris & Moffitt Inc

8421 Old Statesville Rd
Charlotte

Morse Homes LLC

516 D River Highway
Huntersville

PDX Construction

13512 Michael Lynn Rd.
Charlotte

pennywise painting and wallpaper

141hunterpond ln.
Statesville

Perfect Coats Painting & Remodeling

8031 Goldenrain Way
Raleigh

Polaris Restoration and Roofing

1111 Dobson Dr.
Waxhaw

Professional Floor Covering & Cleaning

1516 Mecklenburg Hwy
Mooresville

Pronto & Carpet Cleaning LLC

2144 Kaybird Ln
Charlotte

Propeos

3811 Armitage Dr
Charlotte

PuroClean Restoration Services

1001 E WT Harris Blvd
Charlotte

PuroClean Water/Mold/Fire Damage Experts

521 Eagleton Downs Dr.
Pineville

QUEEN CITY RESTORATION

614 W MOREHEAD ST
Charlotte

Rainbow International Restoration

6012 Old Pineville Rd
Charlotte

REMEDICS RESTORATION CAROLINAS LLC

12245 Nations Ford Rd Ste 403
Pineville

Restco LLC

1205 Earl Rd
Shelby

Resto Proz

125-105 Overhill Dr.
Mooresville

Richard's Painting Company

2045 Stirewalt road
China Grove

Rolyn Companies

220 Old Airport Rd.
Fletcher

Roto-Rooter Plumbing & Drain Services

1700 Orr Industrial Ct
Charlotte

RTO Restoration

20468 Chartwell Center Drive
 Suite Q
Cornelius

Savage Painting & Drywall

223 Lockhard Circle
Troutman

SERVPRO of East Mecklenburg

4002 Sardis Drive
Indian Trail

Servpro of Iredell County

135 Rinehardt Rd
Mooresville

SimplyClean Solutions

PO Box 273
Pineville

Snell Experts

5437 Cedarmint Dr
Charlotte

Southern Restoration & Construction

8349-K Arrowridge Blvd
Charlotte

Southland Custom Builders

823 West C Street
Kannapolis

Stancil Painting & Drywall

4909 Stough Rd
Concord

Stanley Steemer

PO Box 2728
Gastonia

Stat Services

2995 seth ct
Gastonia

Stirling Contractors

4300 Sharon Rd.
Charlotte

Syphard Construction

2876 Beulah Church Road
Matthews

T.B.A. Remodelimg

316 meadowood circle

Terminix Pest Control

513 E Hebron St
Charlotte

Terry-Lynn LLC

1596 Jennings Road
Statesville

The Floor Pavilion

269 Executive Park Dr NE
Concord

The Home Group Of Carolinas Inc

6329 Honegger Dr
Charlotte

THE MOLD HUNTER INC

2749 SHERRILL COVE WY
Denver

TMS Property Solutions

1516 Mecklenburg Hwy
Mooresville

TOM'S CARPET CARE

120 PINE VALLEY RD
Salisbury

Virtus Group - National Team

8765 Stockyard Drive

Weather Shield Construction Inc

1556 Union Rd
Gastonia

Window World & Siding Co Inc

5001 E South Blvd
Charlotte

Wolfe Construction

140 spring st sw concord,nc
Concord

Woolf's Construction & Roofing

1045 Dooley Dr
Charlotte

Xtreme Carpet Clean

8316 Gera Emma Dr
Charlotte

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