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A
"We were very impressed with the crew that serviced our Superior DVR5000 gas fireplace. They fixed the unit in ten minutes, and then spent the next forty minutes" cleaning the unit and then spray painted the metal box to make it look new. They also added some type of wool shavings to make it look like real wood embers were glowing at the bottom of the gas logs. They cleaned up and left everything spotless. And they were very professional and informative throughout the whole process. Absolutely, positively will use them again for future repairs or replacements.

-Robert B.

D
"On Wednesday, Feb. 18t, 2015 Hot Springs Spa of
's service department made a house call to my residence to fix a “no heat”" problem with my Hot Springs Jetsetter hot tub. The service personnel were polite but I had the feeling that they were lacking in technical expertise and I discussed this in detail with the store manager,
Long, on the afternoon of the service call. In the course of the service technician's “trouble-shooting” he replaced every component in the tub that was remotely associated with heat. That included the heater relay, board, heater, and both temperature probes. The chances of all those components being faulty is remote if not impossible. In the end the service personnel talked to the Hot Springs factory (for the third time) and were advised that they should check if the heater was drawing current. It was. This amperage check should have been done initially and throughout the trouble-shooting period. On Friday, Feb. 20th I became aware that Hot Springs had charged me over $1000.00 for the service call. I couldn’t believe it. By frame of reference my last
Jetsetter had a heater problem in 2005 and that cost $339.74 to correct. All the parts replaced on Feb. 18th would have cost $498.71 if purchase over the internet. And most likely not all were faulty. I called the service manager again on the 20th and expressed my displeasure. The results of our Feb.20th conversation was that manager accused me of lying and said he would check into the situation further and get back to me. He never did. As of Wednesday, Feb. 25th I had not heard from Mr.
so I left a voice message. It is now Thursday, Feb. 16th and I still haven’t received a return telephone call. I would have liked to reach a mutually agreed upon resolution but it appears that is not going to happen. I have been a customer of this company and have purchased three different hot tubs from them during this time frame. I will no longer do business with Hot Springs Spas.

-Paul L.

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Angie's Answers

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My order of preference - first choice a jacuzzi/hot tub repairman (from a jacuzzi/hot tub/sauna distributor), second choice a plumber (many do not work on hot tubs, jacuzzi's and sauna because they cnanot afford to stock parts). An electrician might be able to fix it if it is a connection problem, but such motors are seldom repaired if the problem is internal, just replaced - which would be a jacuzzi repairman/plumber type job.
?

You will have to find out what your model costs new - looks like they run from about $400 to 1700 depending on size. IF yours is at the lower end, might be just as cheap to replace it, with parts and labor. If not low end, then repair probably works. Typical pricing of components that might have gone out - switch $80, timer/control unit $130, heating element $100 (probably most likely to have failed) - so if only one of these went out, figuring $100-200 labor, probably cheaper to fix it. I would contact your dealer for a better idea.

BTW - here is a Saunatec instruction on maintenance on the heating element and rocks, failure to follow can shorten heating element life, if that is what went out (and probably the simplest to replace) - 

http://superiorsaunas.com/store/index.php?main_page=page&id=2

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I'm sorry to say there aren't many of us on here with adequate experience working on pools, myself included.  My suggestion would be to contact a few local companies specializing in pool renovation and have them give their recommendations and bids for the work, breaking down order of operations so you know what to expect at which stages.  Check Angie's List for referrals in your area and cross check those with the BBB for any unresolved complaints.

Todd Shell
Todd's Home Services

Pool Cleaning reviews in Mooresville

D

Rating
Pool has bubble in the diamond bride and cracks . contact
Mooresville Pool Cleaners Provider Name Locked
and his office they will not fix the problems.the cleaning service just stop coming out after we started complaining a lot about the cracks and bubble in the pool
- brandie B.
A

Rating
We just moved to
Mooresville Pool Cleaners Provider Name Locked
when we discovered our pool needed a lot more work then we anticipated. We had planned on just resurfacing the pool, but since we had cracked tiles we decided to re-tile and therefore put on new coping as well. We also figured that since we were re-doing our whole pool, we might as well make it look awesome and redo the whole deck. We researched who we would have do the work and got about 4 estimates. We felt the most comfortable with
Mooresville Pool Cleaners Provider Name Locked
and went with our gut. Glad we did. They did a fantastic job and the pool is the highlight of our house. They finished the job quickly
and efficiently. It makes our backyard look like the true FL home I always wanted. Thank you
Mooresville Pool Cleaners Provider Name Locked
!

- Steven W.
B

Rating
The leak specialist was on time and did a thorough job. He found a leak in the skimmer and did a temporary patch. He did a great job of explaining everything and was very professional.
The technician who replaced the skimmer was also very professional. He did a excellent job of replacing the skimmer and retiling the area around the skimmer with tile we supplied him. The only problem was punctuality. We were initially told that the job of replacing the skimmer would take around one and a half days, but it actually took about a week. If we were told that he would be at our house at 9:00 am, he would show up in the afternoon or the next day. Since it was work being done to our pool in the wintertime, the amount of time it took and when the work was done was not that important. We were very pleased with the work performed and would use them again.
- David L.
A

Rating
Mooresville Pool Cleaners Provider Name Locked
and his team are very good at what they do. True professionals and great attitudes. Customer service is key to me, and SGPS has this nailed. Always available to answer questions, take care of urgent issues, deal with tenants, etc. Will use SGPS again and again. Thank you all for being so good at what you do...
Was fun to watch
Mooresville Pool Cleaners Provider Name Locked
on A&E's "Flipping Vegas" dealing with what I can imagine would be his most discerning customer (
Mooresville Pool Cleaners Provider Name Locked
). If
Mooresville Pool Cleaners Provider Name Locked
can a make him happy....imagine what he can do for you...because he certainly did for us!!!!
Cheers!!
- Jay E.
A

Rating
They are a fantastic pool service. This is a vacation home for us. They perfectly maintain the pool! When we arrive the pool is always pristine! If we have problems...they are fast to respond!
- Laurie J.
A

Rating
Loved the professionalism of this company. I received immediate assistance regarding my pool. In fact, the technician sent me pictures of the issue via text and came back the following day to check that the system was running correctly. I felt that that business was very honest and trustworthy and I will share the wonderful service with my
Mooresville Pool Cleaners Provider Name Locked
and all of my friends! Thank you.
- Gina C.
A

Rating
Provider was prompt and professional. Kept me well informed of progress and options for this repair and completed the repair quickly.
- Drew M.
A

Rating
Mr.
Mooresville Pool Cleaners Provider Name Locked
came to my house and gave me a bid on fixing my concrete deck around my pool he was very knowledgeable about what had to be done gave me a good price and I also asked him if he could service and clean the pool.it was a pleasure working with him.I will have him close of my pool after the season.
- David G.

All Pool Cleaners in Mooresville, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Safe Child

6137 Page Ct
Charlotte

A to Z Pools Inc

PO Box 550267
Gastonia

A Touch of Glass

4453 E Hwy 27
Iron Station

A's Pool Liners & Repairs

277 Lake Mist Dr
Mooresville

Advanced Pool Technicians

1801 Lillywood Ln

Allgood Construction Co Inc

114 Winola Ct
Greensboro

Allure Pools and Spas

244 Beechbrook Lane
Statesville

Aloha Pools

6401-B Orr Rd
Charlotte

American Home Shield

889 Ridge Lake Blvd

AMERICAN REWINDING INC

1825 N ROCKY RIVER RD
Monroe

Ander Walker Plumbing, Inc.

319 Elam Ave
Ramseur

Anthony & Sylvan Pools

9201 Southern Pine Blvd.
Charlotte

Aqua Clear Pools & Decks

1701 Cal Bost Rd
Midland

AQUATIC RESOURCE GROUP LLC

8318 PINEVILLE MATTHEWS RD
Charlotte

ARD Electrical

2101 Eagle Pass Ct
Matthews

Artesian Pools, Inc.

11156 Downs Road
Pineville

Artisan Contracting Services, INC

366 George W. Liles Parkway NW
Concord

ASP - America's Swimming Pool Co Charlotte

4717 Stockholm Court STE 106
Charlotte

B & B POOL COMPANY

201 Fairwood Ave
Charlotte

Backyard Leisure Pool & Spas

7730 Bruton Smith Blvd
Concord

Blue Haven Pools & Spas

10020 Industrial Dr
Pineville

BlueWater Aquatic Servics

490 Falcon Dr
Concord

CAROLINA BLUE POOLS

1613 PROVIDENCE RD
Waxhaw

CAROLINA CONCRETE SPECIALTIES

21415 NAUTIQUE BLVD
Cornelius

Carolina Leak Stoppers

704 Whitaker Rd
Shelby

Carolina Pool and Spas

100 W Matthews St
Matthews

Carolina Pool King

4101 Stuart Andrew Blvd Ste A
Charlotte

CBC Stone & Recycle

638 Oak Ridge Farm Hwy
Mooresville

Charlotte Playsets Inc

8715 Wilkinson Blvd
Charlotte

Charlotte Pool and Spa

1814 Central Ave,
Charlotte

CLARK'S GAS PIPING, INC.

6443 PARGO RD
Charlotte

Clearwater Pool Service

PO Box 49347
Charlotte

Comfort Design Inc

PO Box 7385
Charlotte

Complete Construction Alternatives

1256 Waynewood Dr
Waxhaw

Coogan's Landscape Design

800 Main St
Pineville

Cool And Clear

7407 Pine Bluff Circle
Charlotte

Copper Construction and Contracting

125 Trade Court suite F
Mooresville

CUSTOM LAND DESIGN

3210 SUNSET DR
Charlotte

Dixon Pool & Construction

121 W Pennsylvania Ave
Bessemer City

Elegant Concrete Designs

1514 Ray Suggs Place
Concord

Elite Pools and Service

3061 poplar tent rd
Concord

EMF ELECTRIC INC

4127 S Tryon Street
Charlotte

Endless Cleaning And Pool Service

129 Summerwood Dr.
Mooresville

Environmental Air Corp

PO Box 7049
Charlotte

Filters Fast LLC

5905 Stockbridge Dr
Monroe

Fun Outdoor Living Inc

4218 Old Monroe Rd
Indian Trail

GATOR POOL & SPAS

10221 OLD CAMDEN RD
Midland

Gentlemen Movers Inc

1835 Inglewood Dr

Gowdy Electric

525 N Tryon St
Charlotte

GreySton Pools & Services

PO Box 160
China Grove

Honeydo Handyman

109 john michael lane

Horne Heating and Air Conditioning

6805 Craig St
Charlotte

J And J Spa Services

905 Stevens Rd
Monroe

Lake Norman Pool & Spa

411 South Center St
Statesville

Leak Squad

1001 E WT Harris Blvd P169
Charlotte

LEISURE POOLS & SPAS OF CHARLOTTE NC LLC

3120 WILKINSON BLVD.
Charlotte

Lombardo Swimming Pool Company

1501 Industrial Dr
Matthews

Majestic Pools & Design

1162 Fort Mill Hwy

Master Craft Home

117 Milledge Dr
Mooresville

MC Construction

175 Arbor Dr
Statesville

McAuley Electrical Services

518 Lafayette Avenue
Asheville

MISTER SPAS INC

618 N POLK
Pineville

New Look Services Inc

3300 Greenhurst Dr
Matthews

Nicholas Tile & Bath

407 Walnut St
Statesville

Norman's Home Improvement LLC

PO Box 480604
Charlotte

Norman-Wylie Marine

15105 John J Delaney Dr
Charlotte

Northgate Spa Service

1320 Scenic Place
Lenoir

One Call Spa Service

310 Folly Rd
Hendersonville

Overstream

PO BOX 1215
Matthews

Plumbers Charlotte

6420 Rea Road, Suite A1331
Charlotte

POOL EXPERTS

6644 CARMEL RD
Charlotte

PRECISION POOL CARE, LLC

8169 Regent Parkway, Suite 101

premier improvements

1564 brookbend ct

Priority Pool Service

20311 Chartwell Center Drive
Cornelius

Project Management Design Consultant

504 Lithia Inn Rd
Lincolnton

Propeos

3811 Armitage Dr
Charlotte

QUALITY POOL & SPA

654 LANCASTER BYP E

ROBERT PLUMBER

Charlotte

Royal Pool Service and More LLC

1621 Secret Garden Ct
Salisbury

SAN JUAN FIBERGLASS POOLS OF CHARLOTTE

13917 BALLANTYNE MEADOWS DR
Charlotte

SHELTON POOL & SPA

2424 MYRA LN
Lincolnton

Signature Aquatics

PO Box 8175
Greensboro

Sink or Swim Scuba

4310 WILKINSON BLVD
Gastonia

Sky Blue Pools

730 Ennis Rd
Waxhaw

SOUTHERN POOL CONNECTIONS

8814 LIVE OAK DR
Charlotte

Splash Around Pools

307 Chinaberry Dr
China Grove

STONEBRIDGE SAUNAS & SPAS

743 RIVER HWY
Mooresville

SunLife Sunrooms Spas & More

5035 Hickory Blvd
Hickory

Superior Pools

614 Canterbury Rd
Kings Mountain

Superior Pools and Spas

20135 Knox Rd
Cornelius

SURFACE SPECIALIST OF CHARLOTTE

621 STALLINGS RD.
Matthews

Sweeps

2302 Fairview Rd.
Raleigh

The Spa at Ballantyne

10000 Ballantyne Commons Pkwy
Charlotte

Wet Surface Technologies

1120 37th Ave Dr NE
Hickory

WOLF ELECTRIC

6407 HOWEYBOTTOMS RD.
Indian Trail

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