Matthews Hardscapers

in Matthews, NC

Hardscaping Reviews in Matthews

A

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The project went extremely well with both the design and implementation phases. Following are the details of each of the project phases. Data Gathering: Upon receiving a call from me,
the project manger came by to discuss the design of a patio that was to be integrated with an existing deck in our back yard. With input from my wife and I
went back to his office and
up a design based on our input and suggestions from himself. Project Design:
came back with a drawing of what we had discussed and we made some minor changes. The design was very creative and was exactly what we wanted and included a special location for our BBQ Grill. The proposed patio area was marked off to give us a visual of what we could expect in terms of it's actual location. Also included in the design was suggestions for plants and shrubs. Project Implementation: We agreed on a price and within 48 hours ground was broken and project preparation began. The project was completed within 7 days including a couple days of bad weather. Upon completion of the project the work area was left clean and free of unused materials etc. The
project team was very personable and professional . This was important as it allowed us to have a comfortable feeling throughout the project.
- Curtis S.
A

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We saw
's work before we went to his website. When we went to his website and saw his video we knew he was a special individual with the right work ethic. We interviewed several other companies but kept coming back to
. His price was not the lowest or the highest but came in the middle and what we felt was fair. His work crews were very friendly honest and hard working. The finished product was three patios, and extension of the main patio, a firepit patio, and another patio with a
, and a pathway. All turned out beautiful. We had to move the sprinkler system, add electrical and grading to our property. They explained that the first part of the project was going to really tear up the property. He was correct. But then things started to take shape and the result is a beautiful place to have people over for entertaining and to enjoy the outdoors for ourselves. We have recommended
and his company to several other friends who have had success with his company too.
- Carol S.

Matthews Hardscaping Articles

Hardscaping reviews in Matthews

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Matthews Patio Pavers Provider Name Locked
took the time to listen to our ideas and what we were looking for to upgrade the front yard. He quickly provided a conceptual design that matched what we sought and also a detailed estimate in person (one other competitor only discussed by phone, another competitor didn't return my call until 4 days after i left a message). He offered some suggestions in the design to make it look more attractive and came up with some ideas we had not thought about. He and his crew started the work timely (after an unexpected rain delay) and worked hard to complete the job so that it looked very professional.
Matthews Patio Pavers Provider Name Locked
was onsite supervising the workers during the entire project and provided assistance when needed. Periodically he would ask us to provide feedback during each phase of the project to make sure we were pleased with the outcome. He and his crew worked over the weekend to meet a grass seeding deadline I had for the following Monday morning. My wife and I are very pleased with the finished job, it looks great!
- Dennis H.
F

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We hired Premier the beginning of October 2011 to install a patio and fence at our home. The beginning of November 2011, Premier installed a Paver patio and fence at our home. We are completely satisfied with the fence. The patio, on the other hand, was completely unsatisfactory.

The first attempt at installation had concrete that was left spilling out from the patio, the pavers were visibly crocked, no consistent pattern flow from the patio to the walkway, and grout work was visibly irregular. After repeated calls voicing our complaint, the contractor came back to view the patio five days later and agreed that the patio did not look good and the only way to fix the patio was to redo the patio and agreed to in a different style.

In the meantime, the contractor left all their materials in our yard. The first weekend in December 2011, the contractor came out and removed the construction materials after our repeated requests to do so and three days later came to reinstall the patio.

The second attempt at the patio was a Paver patio without grout or concrete. This patio was not structurally sound and a safety issue. The pavers moved under your feet as you walked on them, despite the contractors assurance that the pavers would "settle" and not move. The pavers began to chip and significantly move within days of installation. We attempted for weeks to reach the contractor via phone, even stopping by their office location and could not get a response. Due to our concerns about the stability of the patio, We had another contractor come out and give us an analysis of Premier's patio.

Their analysis is listed below:

1)
Matthews Patio Pavers Provider Name Locked
restraint needed to be placed around entire perimeter of patio to prevent wash-out/ erosion of base sand. There was approximately 11' missing.
2) Downspout which dumped onto the patio needed to be piped under the pavers to prevent erosion from washing out base material or
Matthews Patio Pavers Provider Name Locked
of pavers.
3) Initial paver installation did not include enough base material or which caused the severe unevenness in the clay pavers. The base material was re-secured with proper gravel sizes and compaction.
4) The patio was set on too much of a slope which would make it more difficult to set furniture. Standard is a 1 1/2% slope maximum.
5) The initial pavers were not tamped in place to "finish" the interlock process which caused them to feel very loose when walked on. This loose feel was making the edges break and chip away.

We hired this other contractor to replace the patio as we have a small child and a dog and the patio that Premier installed was not safe for anyone to walk on. The new contractors were extremely prompt, professional and installed a professional patio.

We gave Premier ample opportunity to respond and the benefit of the doubt but it became clear that they misrepresented their ability to install patios given that both patio styles were deficient and that there was no "fix" this contractor could make as it was clear to the other contractor just by sight that there were significant basic installation deficiencies with Premier's patio second installation.

We requested that Premier give us a full refund of the $3,400 that we paid for the patio portion of the work performed and have an unresolved complaint through the better business bureau for this matter as they refused to go to arbitration. We are evaluating our options with regard to small claims court. The business addresses that we have of record are vacant.

We consider ourselves to be very fair people but this company needs to be held accountable for their poor workmanship and we don't want to see anyone else be taken advantage of as we have been.
- Jennifer P.
C

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It took a while to work out a schedule but once we did they came as agreed. It was right before Christmas so it felt really rushed. The first day was mainly constructing the wall and the second day was filling it in and generally cleaning up.

About a month later I noticed that one side of the wall had started to lean pretty significantly so I called
Matthews Patio Pavers Provider Name Locked
(owner) to come and have a look . When he came out he agreed it was leaning and arranged a time to have his crew come out and fix it.

They did come out but less prepared than I'd hoped. They basically used a large machine and a pole to attempt to push the wall up (read: vertically straight) and wedged small pieces of wood in the spaces created by pushing on the wall created. As a result it does look like SLIGHTLY better, it's still not straight... never will be. I'm not really worried about the wall falling but do wonder how long it can last. With basic materials like this the differentiation in this
Matthews Patio Pavers Provider Name Locked
is in craftsmanship and this is what was clearly lacking this time.

As such I feel I got ripped off (for the price I paid). I gave them an overall C because he at least came to fix it, did it for free, and with a smile on his face. If he hadn't responded I would have of course given him an "F". (And conversely an "A" if he'd built it straight from the start!)

I don't mind spending the money on professionals if their work is at that standard. Unfortunately this time for me it wasn't but I do applaud is enthusiasm regarding fixing the wall when I called several weeks later.

This experience is why I bought a membership in Angie's List. I'm so glad I did! My wife says it was a small price to learn an important life lesson and I have to say I agree with her.
- Jeremy Q.
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Had many quotes and differences of opinons to resolve mostiure problem in crawl space and in surrounding exterior yard. Landrestore is the only one that recommended EXTERIOR french drains to prevent moisutre from entering crawl space. This made best sense to me to captiure water before it entered the crawl space. Was very satisfied with the professional staff and qualify of work, and timeleness of completion. Highly recommend this company.
- Julia L.
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From the onset,
Matthews Patio Pavers Provider Name Locked
has been extremely professional, prompt and proactive. One of the first landscapers to respond to my inquiries back in September,
Matthews Patio Pavers Provider Name Locked
has been very involved from start to finish of the project. He consistently reached out to me to advise of timing for next steps and stayed on top of the project from beginning to end. The pricing estimate he provided was very reasonable and the project took 5 days to complete (start-to-finish).

The crew was very punctual and I was extremely impressed with how quickly they accomplished the job.
Matthews Patio Pavers Provider Name Locked
, the "foreman" was meticulous in his supervision and there was nothing he didn't miss. There were a number of little extras he and the team did for me that were not included as part of the formal estimate - installing the drainpipe from the gutter downspout to the swale, installing a stone "pad" for the trashcans, trimming the trees, installing a new bed around an existing tree at side of yard, etc. In addition, my neighbor was having an issue with her gutters and erosion and
Matthews Patio Pavers Provider Name Locked
personally went over and filled the hole with gravel and cleaned out her gutter at no charge.

In the spring
Matthews Patio Pavers Provider Name Locked
and team will begin Phase 2 which will include laying Zoysia sod and installing additional plants in the bed in front of the house.

I couldn't have been more please with the quality of the work and the professional way in which they handled the work form start-to-finish. I have already recommended
Matthews Patio Pavers Provider Name Locked
to friends who are in the
Matthews Patio Pavers Provider Name Locked
for a good landscaping/hardscaping company.
- LAURA H.
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Matthews Patio Pavers Provider Name Locked
and his crew did an excellent job from start to finish. He was very competitively priced, had the most detailed estimate, showed up and completed when stated. Bottom line, if you are looking to install a patio, walkway, retaining walls, or any type of paver project, look no further than Hardscapes
Matthews Patio Pavers Provider Name Locked
.
- Rodney C.
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The owner,
Matthews Patio Pavers Provider Name Locked
, was noticing things I didn't and fixing them. We told him we really wanted to bring in as much light as possible and he suggested adding some trapezoid windows in our shed roof above the floor to ceiling windows/screens. What a difference those windows made. Our new screened in porch is double the size and we're getting twice as much light in the house. After they put down the composite decking I noticed one
Matthews Patio Pavers Provider Name Locked
of a board created a minor high spot on the original portion of the foundation that he didn't build. He had one of his guys crawl under the porch and shave some would off the beam fixing the problem rather than remove 3/4 of the decking they'd just laid. He said if that didn't work he'd take the flooring off and fix it. Most contractors would have said it's not their fault as that beam was preexisting.
Matthews Patio Pavers Provider Name Locked
thought the new doors should have door closers on them. He just went out and got them and installed them without requesting any additional payments. That's someone who cares and doesn't cut corners to give you a low bid and then turn around and nickel and dime you for everything that should have been part of the bid.
Matthews Patio Pavers Provider Name Locked
and his crew cared as much about my project as I did. They were a pleasure to work with. The team was fast, focused on quality, and kept the job site clean. I've done several remodels over the years that all went well, but
Matthews Patio Pavers Provider Name Locked
and his team were by far the best! I highly recommend them. ** UPDATE 3/2011 ** Brought
Matthews Patio Pavers Provider Name Locked
and his team back to add a
Matthews Patio Pavers Provider Name Locked
after finished putting in our pool. Great job again. Really helped us design the right
Matthews Patio Pavers Provider Name Locked
to go with our new yard. I can't say enough good things about
Matthews Patio Pavers Provider Name Locked
and his team! ** UPDATE 4/2011 ** Called
Matthews Patio Pavers Provider Name Locked
about one of our doors not latching properly. He came out and looked at it and determined that the door was flawed. Instead of telling me to call the manufacturer to use the warranty, he called them and met them at my house to show them the door. He's going to install the new replacement door when it arrives next week. He's not asking for any more money even though it's not technically his fault. I chose the EZ-Breeze windows that the doors go with and he's taking care of me. This is truly the way service should be!
- Jerry S.
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So far, they have been professional to work. They offer helpful suggestions about our project, which is appreciated. The work hasn't been completed yet, but I'm happy so far.
- ernie W.
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All Patio Pavers in Matthews, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

76 Construction Corp

408 Pondview Ct.
Waxhaw, NC

A Step Up Landscaping Co.

1762 yellowstone court
Gastonia, NC

A+ Lawn Care & Landscaping, Inc.

1812 E. Ozark Ave.
Gastonia, NC

A-Z Landscapes

Huntersville, NC

AC LYNN HOMES

5806 PROSPERITY CHURCH ROAD
Charlotte, NC

ACCU-DRY WATER/MOISTURE CONTROL

1416 E 35th St
Charlotte, NC

Ace Concrete

P.O. Box 2792
Matthews, NC

Acme Pest Control Company Inc

59 Winecoff Avenue NW
Concord, NC

AFFORDABLE CONCRETE SERVICE

4324 REPUBLIC CT NW
Concord, NC

ALEX'S LANDSCAPING

4901 PLUM NEARLY LN
Charlotte, NC

All American Decorative Concrete

8132 Acacia Court
Waxhaw, NC

All Natural Streams Landscaping

2312 Laburnum Ave
Charlotte, NC

ALL SEASONS LANDSCAPE MGMT

PO Box 1051
Indian Trail, NC

ALLEN'S COMPLETE MASONRY

2039 Walden Rd
Lancaster, SC

ANDREW ROBY GENERAL CONTRACTOR INC

2000 West Morehead Street
Charlotte, NC

Archadeck of Charlotte

2311 Village Lake Dr.
Charlotte, NC

Artisan Contracting Services, INC

366 George W. Liles Parkway NW
Concord, NC

Artistic Hardscape Inc

6042 Shining Oak Lane
Charlotte, NC

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