-Find top-rated Service Providers

Find Top-Rated Matthews Gas Fireplace Services

Angie's List helps you hire the best - and avoid the rest!

Gas Fireplace Services to Avoid

80

Top Rated Gas Fireplace Services

22

Prevent buyer's remorse with us

  • Over 3 million people trust Angie's List to help make the right choice
  • Be informed to avoid costly mistakes
  • Shop with us to ensure a fair price
  • Our complaint resolution team will help if a project goes bad
+See Verified Local Reviews

Over 9,014 reviews for
Matthews Gas Fireplace Services from people just like you.

A
"The serviceman was prompt and very nice. He thoroughly cleaned the fireplace, replaced cinders and determined what was wrong with the remote (it was toast). The" special cleaning fee was a real bargain. The replacement remote was a good price too. It took about an hour and everything was neat and tidy when he left. Thanks
!

-Mary Lou R.

A
"quick, efficient, satisfying--salesperson knowledgeable and courteous; installers were prompt, punctual, and polite--completed work in a short time--gave great instructions" on use of grill. Great experience.

-Ronald H.

+Shop, Schedule, and Save on Services

Shop, Search and Save from anywhere!

  • Offers are exclusively provided by highly rated companies
  • Angie’s List members have access to exclusive discounts on local services
  • Shop, schedule, and stay on top of progress from any device
  • Our 30 Day Refund Guarantee means you can buy with confidence!
+Join 2 Million People on Angie's List

Over 2 million people trust Angie's List.

  • Your Membership Includes:
  • Instant access to top rated businesses covering 700+ services
  • Our Complaint Resolution Team to help when a project goes bad
  • On-the-go access to our iPhone, Android, & iPad apps
Find top-rated Service Providers
See Verified Local Reviews
Shop, Schedule, and Save on Services
Join 2 Million People on Angie's List

Local Articles in Matthews

What are the dangers of using vent-free gas logs?

When burning gas, several by-products of combustion are produced that can be dangerous to your health. Learn the best way to circumvent danger with gas logs.

Angie's List
Chimney Caps, Chimney Repair, Chimney Sweep, Doors, Drain Pipe Installation - Exterior, Electrical, Fireplaces, Gas Logs, Gutter Cleaning, Gutter Repair & Replacement, Handymen, Hardware & Home Improvement Stores, Heating & A/C, Insulation, Landscaping, Landscaping - Hardscaping & Pavers, Landscaping - Lakefront, Landscaping & Lighting, Lawn & Yard Work, Lawn Fertilization & Treatment, Lawn Irrigation, Lawn Mower & Power Tool Repair, Leaf Removal, Plumbing, Plumbing - Drain Cleaning, Roof Cleaning, Roof Ice/Snow Removal, Roofing, Screen Repair, Septic Tank, Sewer Cleaning, Tree Service, Water Heaters, Water Softeners, Windows, Windows - Safety & Security Film

From garage door maintenance to gutter cleaning, outdoor maintenance now will save you big repair costs next spring.

Gas Log Service reviews in Matthews

N

Rating
My fireplace worked just fine until
Matthews Gas Fireplace Services Provider Name Locked
Matthews Gas Fireplace Services Provider Name Locked
—came to install a safety
pilot/remote kit. That was nine months ago and it has never worked since. To
begin,
Matthews Gas Fireplace Services Provider Name Locked
misdiagnosed the problem. The first time I lit the fire, and every
time thereafter, the fire poofed out.
Matthews Gas Fireplace Services Provider Name Locked
said this was because the kit that he
installed contained a propane orifice and my system needed a gas orifice. He
said he had installed the propane one anyway because he hoped it would work.
Since it didn’t, he sent me off to a local company to buy a gas orifice. But
the people there identified the one I already had as a gas orifice! (They
validated the correctness of this by matching the number on the orifice and with
catalog numbers.) They then called
Matthews Gas Fireplace Services Provider Name Locked
to tell him that I already had a gas
orifice.
Matthews Gas Fireplace Services Provider Name Locked
asked them to sell me a smaller one. When
Matthews Gas Fireplace Services Provider Name Locked
installed the
smaller one, not only did the fire poof shortly after it was lit, but it also
whistled. By
Matthews Gas Fireplace Services Provider Name Locked
’s own admission, the whistle came because he had installed the
wrong size pipe. He promised to install the correct size after his busy season.
I waited. Then at the agreed upon time, I tried to reach him. For months, he
didn’t respond to my calls or texts. Finally, I left a message saying that I would
write a review about his poor work ethic if he didn’t fulfill his responsibility
to get my system working again. He called me back immediately. First, he spouted
out five blaming statements toward me—including that he is busy and I
Matthews Gas Fireplace Services Provider Name Locked
’t
even need a fire in the summer, so I shouldn’t be upset that he doesn’t return
my calls; AND that he had “bent over backward” to help me and it’s not his responsibility
to fix a piece of junk (meaning a Home Depot product). After accusing me, he agreed to keep his
promise to change out the pipe. We set up an appointment. The appointed time
came and went.
Matthews Gas Fireplace Services Provider Name Locked
never showed up. Moreover, he didn’t even call to cancel. One
more thing: In addition to being hired to install the safety pilot/remote kit,
Matthews Gas Fireplace Services Provider Name Locked
was hired to clean my log set. We agreed on a set cost for each of these
two things ahead of time. At the outset,
Matthews Gas Fireplace Services Provider Name Locked
sent two of his workers instead of
coming himself. When they were at my home, they offered to paint my firebox with
no additional charge, saying that the
painting takes only 10 minutes or so. I accepted. They then took my log set
with them, deciding that it would be easier to work on it at their shop. It was
Matthews Gas Fireplace Services Provider Name Locked
himself who came the second time. Suddenly, the price he quoted me for installing
the kit and for cleaning the logs increased by $95. To use his words, the job was
“more complex” than he thought it would be when he quoted a price. Although it
seemed obvious that he was charging me to paint the firebox, I didn’t question
him. I simply included the extra fee when
I wrote him a check. But when I handed the payment to
Matthews Gas Fireplace Services Provider Name Locked
, he said he wanted
and additional $40 for parts (including the wrong pipe that he installed). $325
later, my fireplace is worse off than before I called
Matthews Gas Fireplace Services Provider Name Locked
. And
Matthews Gas Fireplace Services Provider Name Locked

Guy chooses to blame me, the customer. I say “unethical and incompetent” in
regard to the service that
Matthews Gas Fireplace Services Provider Name Locked
provided
to me.


- Linda E.
A

Rating
Matthews Gas Fireplace Services Provider Name Locked
was simply fantastic. He sevices the fireplace, helped set up the natural gas grill and finally connected it to the gas line. He was very thorough, professional, kind and very nice to talk to. His worksmanship was of the highest quality. He explained everything and was extremely polite. Most importantly I found
Matthews Gas Fireplace Services Provider Name Locked
to be very helpful and accommodating. If required, he goes out of his way to help his customer. I have not seen such dedicated customer care and focus now a days. I have him on my speed dial and will always reach out to
Matthews Gas Fireplace Services Provider Name Locked
for any of my fireplace, natural gas grill related work. Thank you
Matthews Gas Fireplace Services Provider Name Locked
for your services.
- shomit B.
A

Rating
We had a bit of a scheduling jigsaw puzzle. We decided the only time that would work was at 7.30am.
Matthews Gas Fireplace Services Provider Name Locked
arrived on time and had the job done within an hour! Total pro. My only complaint was we had to pay for the gas pipe by the foot. When he went down to our basement, he determined that it would not be possible to go through the floor of the fireplace because duct work was directly beneath it. He opted to drill through the outside wall and go directly into the gas line running into the house. That was great! He still charged me $217 for about 18" of pipe. We were both in such a hurry that I did not catch it because the total was in line with what I was expecting. My husband caught it that evening.
By that point, we had already cut the check and didn't feel like dealing with
Matthews Gas Fireplace Services Provider Name Locked
son. His son stays in the showroom and is nice in person, but gets flustered if you call. He can't remember details and can be a little abrasive. I saw this in the showroom with another customer, and then experienced it myself in a follow up conversation 5 days following a walk through of the showroom and the only model that worked for our house. We talked about our families.
Matthews Gas Fireplace Services Provider Name Locked
installed for an inlaw, and his son looked it up while I was there, he even showed me a picture of his baby! It took quite some time to jog his memory. I was in the showroom in June, it was not incredibly busy!
Overall, great place, prices were reasonable. Try and deal with
Matthews Gas Fireplace Services Provider Name Locked
- and make sure you get something in writing from his son!!
- Angela D.
A

Rating
I can not begin to explain how this company is awesome. Dusty was very punctual. He came in and got right to work. My washer just stopped working in the middle of a cycle. He discovered the belts were worn out. We didnt test every cycle and later realized it wasn't completely fixed. I called Dusty later Friday night and left him a message. He called me back first thing Saturday morning and came right over. He apologized for not diagnosing every issue the first time. After some more testing, he realized the water valve wasn't working, so he replaced that. He then went on to diagnose that the machines transmission had failed and it would no longer agitate. He was remorseful to give me the bad news, I would need a new machine. He promptly took off all the parts and belts he replaced to refund my money. I did not expect him to refund the entire amount, including the service call! He said it was the right thing to do since he missed it the first time. I was blown away by his honesty and integrity. I offered to pay him something for his two trips, but he just would not accept. I will call him immediately next time I have an issue and will post this review everywhere. It is the least I can do. Thank you Dusty.
- Michael L.
A

Rating
Very thorough job. Very pleasant to talk with and enjoyed learning more about my system as they worked. Seemed very honest and straight forward. Highly recommend them.
- Mark B.
A

Rating
Installed new logs and chimney
Matthews Gas Fireplace Services Provider Name Locked
with a complimentary cleaning (which I didn't need) and then suggested a shroud to protect from down drafts. Quick turn around and I now have the best chimney in the neighborhood.
- CS S.
A

Rating
He was professional and punctual. When I first called him, he spent a lot of time with me on the phone (for no charge) trying to help me troubleshoot it, to save us money.
- Trish L.
A

Rating
Matthews Gas Fireplace Services Provider Name Locked
was punctual, and replaced the logs for significantly less than others we quoted. He performed the service quickly, was extremely pleasant, and we will use him if we have any other gas fireplace needs!!
- TRAVIS H.

Gas Fireplace Services in Matthews, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Impressions Heating and Air

1124 Longmeadow Lane
Monroe

A & G Services Inc

14624 Eastfield Rd
Huntersville

A + Air Services

111 Creekwood Dr
Mooresville

A 24/7 Plumbing and Mechanical

Ballantyne Commons Pkwy.
Charlotte

A+ QUALITY PLUMBING

13016 EASTFIELD RD
Huntersville

A.C.E. Contracting Services, LLC

1121 West Charlotte Ave
Mount Holly

Acosta Heating & Cooling

3915 Stuart Andrew Blvd
Charlotte

advantage mechanical

1967 cardinal loop
Stanley

Affordable Heating & Air Conditioning

7911 Monfreya Ct
Charlotte

Air Maxx of Charlotte

PO Box 12180
Charlotte

Aker Enterprises

10210 Tavernay Parkway
Charlotte

All About The Pipes Plumbing Inc

4913 Chastain Ave
Charlotte

Andy Lewis Heating Air Conditioning

9300 N Lakebrook Rd
Charlotte

Babe Hefner Plumbing Services

108 Scalybark Trl
Concord

Bender Custom Homes

8334 Pineville Matthews Rd
Charlotte

BLACKHAWK HARDWARE

PO BOX 11294
Charlotte

BOWEN AIR

1333 MONTFORD DR
Charlotte

Carolina Environmental Solutions LLC

2254 Coddle Creek
Mooresville

Carroll-Ann Furniture & Accessories

1233 W Franklin Blvd
Gastonia

Case Remodeling of Charlotte

2306 Dunavant St
Charlotte

Charlotte Comfort Systems Inc

3125 Tuckasee Rd
Charlotte

CLARK'S GAS PIPING, INC.

6443 PARGO RD
Charlotte

COLEMAN SERVICE GROUP

5662 Highway 49 South
Harrisburg

COMFORT CONTROL

6150 Brookshire Blvd Ste H
Charlotte

Comfort Systems

5010 Old York Rd

Conrad P&M

4800 beechknoll ct
Charlotte

conrad plumbing & mechanical

4800 Beechknoll Ct
Charlotte

Consolidated Plumbing & Gas

10025 Rose Brook Ln
Huntersville

Crowell Brothers Inc

PO Box 2291
Huntersville

Custom Mechanical Services

2240 Indian Cross Trl.
Matthews

D & S HEATING & AIR CONDITIONING

6117 DAVIDSON DR
Matthews

DANIEL B HEFNER PLUMBING CO

5527 Racine Ave.
Charlotte

Davie Heating & Air Conditioning Inc.

130 A Piper Lane
Salisbury

Distinctive Design / Build / Remodel, LLC

338 S. Sharon Amity Rd.
Charlotte

E R Plumbing Services

648 C Matthews Mint Hill Rd
Matthews

Environmental Plumbing Services

1617 Belmeade Dr
Charlotte

FIREHOUSE CASUAL LIVING STORE

6620 W WT HARRIS BLVD
Charlotte

Fireplace & Granite Distributors Inc

1146 Biscayne Dr.
Concord

FIREPLACE SOLUTIONS INC

PO Box 411462
Charlotte

First Choice A/C & Heating Inc

4507 Marshall Ct
Monroe

Funderud Heating & Air

13508 Lipizzan Ct
Matthews

Garmon Mechanical Service Inc

502 Old Charlotte Rd
Albemarle

Hawk Construction Inc

1006 Kwanzan Ct
Indian Trail

HEATMAN MECHANICAL INC

3900-A SARDIS CHURCH RD
Monroe

High Country Fireplaces Inc

1094 Turnersburg Hwy
Statesville

Horne Heating and Air Conditioning

6805 Craig St
Charlotte

IRV Plumbing & Electric

362 Crompton St
Charlotte

JGL Repair

2300 East Providence dr.
Charlotte

Keller HVAC Services

1423 Deer Forest Dr

Last Call Maintenance

1008 Dooley Drive
Charlotte

Massey Plumbing Inc

134 McCully Rd.
Gastonia

McCoy Plumbing Inc

10000 Community House Rd
Charlotte

McKee Service Inc

123 Stewart Rd
Kings Mountain

Mechanical Doctor Inc

2159 Lesslie Hwy

Need A Hand

301 McCullough Dr
Charlotte

Outdoor Dreamscapes by Lknhi Inc.

2861 Charlottte Hwy
Mooresville

Patterson Heating & Air Conditioning

3922 Greensboro St
Charlotte

Phillips Air Care Inc

2973 N Cannon Blvd
Kannapolis

Plumb Cents, LLC

PO Box 1163
China Grove

Provident Plumbing

2514 River Rd

R & R HEATING & A/C

PO BOX 25494
Charlotte

RDS HEATING & AIR CONDITIONING

7104 EDGEFIELD COURT
Matthews

Reigel Services, Inc.

10900 Bowman Barrier Rd
Mount Pleasant

Rightway Plumbing LLC

546 Griffith Road
Charlotte

Ron Steele Plumbing

413 Enterprise Dr
Charlotte

Ross & Witmer

4620 Rozzelles Ferry Rd.
Charlotte

Sheridan Mechanical Contracting Co

1452 Carolyn Dr
Charlotte

Shishman Plumbing

6148 Brightstar Valley Rd
Charlotte

SHORELINE COMFORT SYSTEMS

4672-2 Long Beach Rd SE
Southport

Smoke Alert Home Fire Safety

2664 Timber Drive
Garner

Southern Hearth Patio Garage

2050 Carolina Place Dr

SOUTHLAND DOOR & HEARTH INC

PO Box 25225
Winston Salem

Steve Earley Builders, Inc.

6243 S New Hope Rd
Belmont

Tarlton Heating And Air

1509 Perfection Ave
Belmont

THE GRILL DOCTOR

378 Williamson Rd
Mooresville

The Hearth & Patio

4332 Monroe Rd
Charlotte

The Honey Do Guys

5274 Mount Gallant Rd

Three Way Plumbing Services

174 Church St NE
Concord

Todd Love Enterprises, Inc.

6233 Kentwood Dr
Kannapolis

Travis Crawford Heating & Cooling

8118 Statesville Rd
Charlotte

Tyson Services Inc

PO Box 2164
Indian Trail

Upstate Remodel

30 Grant Park Pl

Shop Local Gas Log Service Services in Matthews, NC

Join Angie's List to get the best local reviews in Matthews.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Gas Fireplace Service
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money