Jacksonville Home Security Systems

in Jacksonville, NC

Sample Reviews


We purchased the alarm system through Angie's LIst. It arrived in a timely manner. It was easy to set up and the company easily walked us through the activation and instructions over the phone. It was easy and I'm thrilled with our new security system.

I've had problems with the system for several months, primarily false alarms. It took several calls and several days to remedy. They promised to waive the "trip charge" for service tech call, but I received a bill and it took multiple calls to get that resolved. Customer service is terrible. Very long wait times, multiple transfers and I started over with every person I was transferred to. I've attempted recently to manage my account online, but that portion of their website has frequent problems and after multiple attempts to pay bills online, I gave up. When I called to cancel, the agent hassled me quite a bit on the phone - to the point of arguing with me about canceling, calling into question my reasons for canceling and failing to simply process my request. I can't get away from
fast enough. don't be fooled the by the big brand name.
- Mikel H.

Jacksonville Home Security System Articles

Home Security System reviews in Jacksonville


Jacksonville Home Security Companies Provider Name Locked
provided an alarm system to be self installed by us. They were very helpful in educating us on all of the options and comparing their equipment to their competitors. After doing a lot of research ( and having another company come out and give us a quote) with many other alarm companies, we decided to go with
Jacksonville Home Security Companies Provider Name Locked
because of their very good customer service and equipment proposed. We have now been using the equipment for about 3 months and are happy with it. We have not had any break ins so can't really report what happens if that occurs but, my Husband and I do sleep better at night knowing our home is protected by this alarm system. And we really like the wireless aspect of it and that we can arm and disarm the alarm from our phones.
- Melissa G.

Paid an initial $99 for equipment. Installation was fairly
Jacksonville Home Security Companies Provider Name Locked
. Customer service is friendly and helpful. System works without a land line. Love that the panel is portable; doesn't have to be bolted into a wall. Apps and key fob are very convenient and easy to use.
- Michelle L.

Gave instructions on assisting us with move, what we needed to do and how to do it.
Main system is a little expensive, but felt it was worth it. The service is great and same cost as many of the others.
- Kelly C.

After an attempted break-in (while I was home with the alarm disarmed) I requested
Jacksonville Home Security Companies Provider Name Locked
to replace a failing backup battery on my alarm system and adjust the time limit permitted to disarm the system. I was told the battery replacement and timing adjustment were chargeable and that it would cost $107 for 30min of labor. It would be more but $107 factored in a discount for my 8 years of using
Jacksonville Home Security Companies Provider Name Locked
. My maintenance agreement did not cover maintaining a working battery. The staff are courteous and professional but at a premium monthly fee and $107 for 30min of labor to maintain the backup battery and adjust the timing I will not be using
Jacksonville Home Security Companies Provider Name Locked
in the future.
- Matthew B.

First, I spoke with
Jacksonville Home Security Companies Provider Name Locked
who promptly came out to provide the estimate I requested. After looking at the areas where I wanted camera coverage, he recommended a three-camera setup and discussed several options they had for me. After getting a couple of other estimates I wasn't impressed with, coupled by the stellar reviews on Angie's List, I decided to go with
Jacksonville Home Security Companies Provider Name Locked
. I emailed
Jacksonville Home Security Companies Provider Name Locked
and gave him the green light, and noted I wanted a fourth camera so I could see who is at my front door.
Jacksonville Home Security Companies Provider Name Locked
called me personally just a day later saying they had a cancellation and they could come out for the installation the next day, and I agreed. The installers spent several hours here and when everything was hooked up, walked me through the basic operation of the DVR and Android app. After they had left, I looked at the installation which looked great with one exception. I contacted
Jacksonville Home Security Companies Provider Name Locked
about the concern I had, and he sent the installer back out this morning to re-do the installation of one camera. It now looks perfect. Overall I'm highly satisfied with
Jacksonville Home Security Companies Provider Name Locked
and all of the employees I've interacted with. Very personable, professional, and good at what they do. I'm confident that if I have any problems or concerns about my system anytime in the future, I can call them and they will take good care of me.
- Gregory A.

I think
Jacksonville Home Security Companies Provider Name Locked
handled my questions and order very well. Initially I
had a lot of questions regarding alarm services in general, and the
rep. was very willing to answer every question I had. Ultimately, after
comparing several companies I chose
Jacksonville Home Security Companies Provider Name Locked
. The package sent to me
was very easy to install, and where I had issues that I thought might
be complicated to correct, the service rep. on the phone was very
knowledgeable, and over the phone had a very
Jacksonville Home Security Companies Provider Name Locked
solution to my
- John B.

The system was very easy to install--no tools required. They have a three day test period. I was able to get everything I wanted in a system for much less than the quotes from local providers. I'm extremely pleased and would highly recommend this system. You can take it with you when you move and install it someplace else.
On-line and booklet instructions were
Jacksonville Home Security Companies Provider Name Locked
and easy to follow. On-phone tech support is also available. Can't imagine a better system. A PLUS!
- Carol N.

The guys at
Jacksonville Home Security Companies Provider Name Locked
are awesome. I am glad I found out about them and feel comforted that they will not be a fly by night company as they are backed by my HVAC provide who I have used for years. My house was built in 1974 and I have never had a project be "plug and play." This was no exception as my house (and me) really threw them some curve balls that they handled exceptionally well. With two small kids, we have needed a security system for a long time and had pushed it off until we lost our Lab this past spring. While he was as sweet as could be, he had a bark that would scare most would be criminals away.

I had looked into two other companies that offered a discounted system for a long term monitoring contract. What I found is that they were so bare bones that they didn't really have the protection I wanted and when I added those things in that I viewed as essential (like every door and window having a contact), the cost was more than any discount I could have possibly gained. I had sent two other vendors packing when I got their quotes so you can imagine my surprise when I found out my HVAC provider could do this. I was getting my Air Conditioner serviced by
Jacksonville Home Security Companies Provider Name Locked
in May and was talking with the Tech about my frustration on the security system. He gave me
Jacksonville Home Security Companies Provider Name Locked
's number and told me
Jacksonville Home Security Companies Provider Name Locked
had a new company that they had started that focused on security and home automation. It was good timing and after meeting
Jacksonville Home Security Companies Provider Name Locked
, discovered he came from a background where he had been doing this for years, both commercially and in residential. The product that
Jacksonville Home Security Companies Provider Name Locked
showed me was unique in that the heart of the system incorporated technology that was upgradeable, expandable and could all be controlled from my iPhone.
The 2GIG security system
Jacksonville Home Security Companies Provider Name Locked
had all the basics I wanted. What sold me on it was I found out it could do things I thought were only available in new houses, or at least much more expensive houses than mine. The basic system is very competitively priced as were the additional features.
Jacksonville Home Security Companies Provider Name Locked
was able to work with me on prioritizing all the different options available to me and trying to stay within my budget. I feel we met those goals.

I chose to install many more features than just the door and window contacts and plan to do even more in the future. I had no idea any of these features existed in an alarm as things have come a long way since I was younger. I had them install leak detectors that will instantly alert me if one of my toilets, sinks, AC or hot water heater leaks. We also installed a monitored fire alarm and got a panic button for my wife to keep around that calls the police instantly. I skipped on the HVAC control as 2GIG doesn't have the humidity control ability yet but when they do, I will probably add it in. I did get a coded door lock for the front and a garage door remote/monitor so I can let people in and out when I am not there and also check remotely if I left anything unlocked. The system even has a setting that will track if I go outside a GPS range that it will automatically lock the doors. I haven't turned that on, but thought was pretty cool.

2GIG offers a video service as well as motion activated pictures. I did one of the motion sensors that snaps pictures and will probably add more. You can scale how "big" something is before it takes a photo. I had it set relatively sensitive when I first had the alarm installed and our Boston Terrier got out of her cage and set off the alarm. It is a pretty funny snapshot of her being a bad dog.

For the video, I upgraded to an entire system but most people would probably be satisfied with what comes on the 2GIG system. My next door neighbor has a DVR system and successfully used it to apprehend two guys who broke into his car in the driveway about a year ago. This was important to me so I spent a little more to get the separate system. These are all wired into the house and I am amazed how efficiently they got these up, especially since the locations were not easy to get to. It has its own app that I can rewind up to about a month and a half.

Jacksonville Home Security Companies Provider Name Locked
Security was really helpful was troubleshooting my home network. It has never operated like I thought it should and
Jacksonville Home Security Companies Provider Name Locked
, one of their Techs, was able to reroute things so that it works better than is ever did. This required a few phone calls to Verizon and even an additional visit but they got it right. At their recommendation, I also had them change lenses on my driveway so I could get a wider angle. Its nice to have an experience where you get more in the product and service than you thought was possible. I highly recommend putting
Jacksonville Home Security Companies Provider Name Locked
and his crew on your short list. The products are competitive, the installation professional and Technicians very easy to work with.
- Timothy W.
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All Home Security Companies in Jacksonville, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!


Winston Salem, NC

AK Security Solutions

29720 Quinkert St
Roseville, MI

All About Energy Solutions

6821 Market St
Wilmington, NC


Jacksonville, NC


Jacksonville, NC


Jacksonville, NC


Jacksonville, NC

Atlantic Custom Media LLC

4545 Fountain Dr
Wilmington, NC

Audio Advice, Inc.

11409 Carolina Place Pkwy
Pineville, NC

Ayer Locksmith

112 Talbot Dr
Smithfield, VA

Best Medical Alert LLC

8310 Allison Pointe Blvd
Indianapolis, IN

Consumer Choice Security

Los Angeles, CA

Crystal Clear Sound & Security

3073 Hwy 24
Newport, NC


Kinston, NC

Fisher Electric & Security

PO Box 12333
Jacksonville, NC

FrontPoint Security

1568 Spring Hill Rd.
Mclean, VA

Gatekeepers Alarm

PO Box 474
Pleasant Hill, MO


Jacksonville, NC

Gonzalez Electronics Repair

138 Seth Thomas Lane
Swansboro, NC


3020 HWYY. 17 NORTH
New Bern, NC

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