Indian Trail Internet Service Providers

in Indian Trail, NC

129
Internet Service Providers are
in Indian Trail

9
Internet Service Providers in Indian Trail
are top rated

F
Rated by
David O.
"First, they had to call back and delay the appointment. They left a voice mail and asked me to confirm with no direct call back number. I had to wait on their voice system for 30 minutes" to get an answer to confirm. They did the install last Friday but I still don't have phone service. My phone answers as "Out of Service". I've been on hold waiting to talk to representative for over 30 minutes several times. Also, my wireless wasn't activated until the day after the installer came to the house because of an error in their codes. I've tried to
for their "Myservices Account" as another way to get to them. I can't. The system tells me my customer number is incorrect for the area I live in. They are blaming a "new billing system". I'm still without a home phone and sitting on their call in system waiting again now.
F
Rated by
DAVID H.
"We live in Encinitas and this experience is with telephone communications with
and not with a particular storefront of
. After being" customers for 24 years, we cancelled
internet and TV service on October 9, 2014 and had another service provider installation earlier that day. We had no equipment to return. When I called the
agent to cancel, he told us that we would have to pay for their service after cancellation until their technician could be scheduled to come to our house. This would be on October 15, in six more days. We object to paying $56 extra for service after we have cancelled and cannot and will not use. We have no control over their slow service call scheduling. I doubt that this charge is even legal. We feel that
does not care about its customers and will treat people totally unfairly in order to squeeze more unjustified payment out of them.
D
Rated by
ROB W.
"I use
as my internet provider. On approximately October 1 I received a letter from
informing me that they upgraded my service and in" order to take advantage of this I would need to upgrade my modem. I was given two choices, either lease a new modem from
or purchase a new one myself. I was provided with a link to modems that were compatable with my service. I chose to purchase my own modem and bought one that was on their list. After installing the new modem I attempted to activate the modem on line through my account on the
website. It was at this point that things got extremely ugly. After logging on to my account and following the instructions to activate the modem I got a message that I couldn't activate the modem due to "retail blocking" and I was referred to a chat site or 1-800 number. I first attempted to resolve the situation via the chat site. After 10 minutes or so of "chatting" with a representative, I was told that they couldn't resolve my problem and that I would have to resort to the 1-800 number. After calling the 1-800 number, and waiting on hold for 30 minutes, I had to talk with three different individuals. Each individual required me to provide my 16-character account number. This process took 90 minutes. I actually had to plug in my cell phone to ensure that I wouldn't
power while waiting for someone. Finally we were able to achieve activation of the new modem. To add insult to injury, I just received my
bill, and found that they charted me $39.95 for a "technician visit" and $60.00 for a "3 product install". Also, I recently checked out my local
service center (
, Georgia) in an attempt to return my old modem. When I got there early on a Saturday afternoon, it looked like the Department of Motor Vehicles! There were at least 75 unhappy people in a serpentine line waiting for help. If you're a
customer and need "service", be wary. Be very wary.

Local Articles in Indian Trail

Internet service

With 82 percent of American adults using the Internet, and the number bound to rise, having a reliable connection at home is more important than ever. Follow the tips below to help pick an Internet service provider (ISP).

social media privacy tips
Internet Service

Whether you're on one social media network or several, it's important to protect your privacy. Check out these tips for social media security.

The optimal Wi-Fi speed for your home depends on your Internet usage and number of connected devices. (Photo by Eldon Lindsay)
Computer Repair & Services, Internet Service

Has shopping for wireless Internet left you confused? Two computer repair and service experts explain which download speed you need in your home.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)
TV Service - Cable, TV Service - Satellite, Internet Service

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

Angie's Answers

?
?
?
?
?
?

Internet Service reviews in Indian Trail

F

Rating
My recent
experience with
Indian Trail Internet Service Providers Provider Name Locked
is one of the worst customer service experiences I’ve
EVER had.
The problem started just days after activating my service. I started noticing that at times the internet speed was fine, at other times is was slow as molasses. It honestly was so slow it reminded me of the days when we connected by dial-up. Soon after that started happening my interconnect just started dropping all together for long periods of time – five minutes here, 15 minutes there, etc. Then a few days later, while researching important information on the internet, my ENTIRE
Indian Trail Internet Service Providers Provider Name Locked
/Exfinity platform (Phone, TV, and internet) went off line from 9 pm to somewhere around 5 am. So next day I called
Indian Trail Internet Service Providers Provider Name Locked
to complain and they offered to give refund me $5 to for the time my services were out and they agreed to increase my internet speed, saying that the increase should make things run fastest and stop the internet connect from dropping.
They also said I can arrange to have tech support come out to look at the issues. So next day I get home from
work and try to call tech support. I called and waited and waited and waited for someone to take my call. Almost 45
minutes later I was still holding and got so frustrated I just hung up. Meanwhile, I hear from my basement tenant
that the television picture is breaking up. Unbelievable! So I decided that I’ve had enough and that I was going to cancel my service and go back to Verizon. So I call to cancel and they put me on with
Indian Trail Internet Service Providers Provider Name Locked
in the Retention Department. I told
Indian Trail Internet Service Providers Provider Name Locked

that I would like to cancel my services effective October 13 --- five days from today’s date (October 8th). NEWS
FLASH TO
Indian Trail Internet Service Providers Provider Name Locked
:
Indian Trail Internet Service Providers Provider Name Locked
is not someone you want in the Retention Department!!! He started off the conversation being extremely nice, but as soon as he determined that I was not buying his pitch to stay with
Indian Trail Internet Service Providers Provider Name Locked
, his attitude flipped IMMEDIATLEY, and for the rest of the call he was condescending and attitudinal, not to mention he continually talked over me. Worst of all, I discovered when I got off the phone with him that good old condescending and attitudinal
Indian Trail Internet Service Providers Provider Name Locked
went ahead and
shut my phone and internet down – five days before I requested it be terminated. It appears he was even more attitudinal than I thought he was. Just awful…awful customer service! Next I call
Indian Trail Internet Service Providers Provider Name Locked
back immediately to get my service turned on, and I get a woman named Telisa, a shining light in a sea of maybe the worst customer service I’ve ever encountered. She was not able to get my phone turned back on, but was able to turn on the television. In short, she was WONDERFUL. So I now have Television again but no telephone service. NEVER WILL I SIGN UP WITH
Indian Trail Internet Service Providers Provider Name Locked
AGAIN!!!
- Lloyd G.
B

Rating
The conversion was suggested by the
Indian Trail Internet Service Providers Provider Name Locked
technician to resolve issues we were having with the landline phone. The technician arranged for the conversion and set up the installation appointment. The install was doneat the appointed time and we have not had any problems.
- Carville W.
F

Rating
Over ten visits in two years, On Demand still doesn't work. Whole house DVR, a pay service, never worked properly. Replaced all boxes twice, new style remotes work (optimistically) 50% of the time. I spent a year's vacation time waiting for TWC technicians to fix our problem. It's the wiring. It's the cable boxes (two? three? times?). It's the whole house DVR. It's the wiring again. It's the backbone and there are too many cable users for the existent wiring.
I've taken more of a financial hit from the time off to accommodate TWC technicians than I paid for cable. None of this was an issue when Insight was our cable company. All problems started the week TWC took over.
- Rebecca K.
F

Rating
I would like Angies list to help resolve this and put this company in the penalty box so that other customers can be made aware of these practices.
- STEVEN & CYNDI G.
C

Rating
I have only internet from
Indian Trail Internet Service Providers Provider Name Locked
and upgraded my service, my monthly bill is $54.
Indian Trail Internet Service Providers Provider Name Locked
charged me $30 to send two technicians to connect my modem and flip a switch. The technicians were 10 hours late.
I scheduled my appointment with
Indian Trail Internet Service Providers Provider Name Locked
for the day I closed and moved in. Closing was at 9 am. Movers were to arrive at 11:00 am.
Indian Trail Internet Service Providers Provider Name Locked
was scheduled to arrive between 1 and 2 p.m. They did not arrive until after 11 p.m. I was given the option to reschedule but that seemed like a poor risk.
I felt sorry for the technicians. I know they had been at work for well over 12 hours. I know that they probably were not paid well for their services. Once they arrived they did a good job. Of course, I think it could have all been done remotely.
What the technicians and
Indian Trail Internet Service Providers Provider Name Locked
failed to tell me was that wherever I had my modem switched on I would be chained to that location unless I pay an additional $64.00 fee to have the technicians return to my home and throw the switch again.
I have 5 cable outlets in my home. The $64 fee is to turn on 1 more outlet. If I want them all turned on in the hopes of avoiding more surprises and additional fees that will be $24.99 per outlet.
My internet connection is fine, the customer service is very poor- excepting the professional woman who broke the bad news to me about the fee to flip a switch.
When you have cable installed make sure all your outlets are activated so when you want to rearrange you will not have to pay an outrageous and unnecessary fee.
- Kathy L.
C

Rating
Customer assistance was no very smart, explained my request twice to one, 3 times to another, and from a third was given the wrong information. ANDthey jacked up their price, penalizing me for wanting only internet, no other service. Highly irritating.
- Amy H.
F

Rating
Overall, the fact that
Indian Trail Internet Service Providers Provider Name Locked
is the only company that provides the highest Internet service has created terrible service. Service goes down constantly, for no apparent reason, and it's been like this for years. This provider has a monopoly on Internet speed and has been a constant source of frustration.
- Karen L.

All Internet Service Providers in Indian Trail, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

630 Marketing

Cornelius

ACN

1000 Progress Pl.
Concord

Affordable Mobile Marketing

4637 Crabtree Boulevard
Raleigh

Alexander Technical Resources

1263 Glenwood Ave SE

All About Wiring, LLC.

829 Cammie Jordan Lane

ALLTEL

2218 Matthews Township Pkwy
Matthews

Amazon Business Services

41325 clear water way

Andy's Web Tools

646 N Riverside Dr

ASKI Services Company US LLC

1914 Yaupon Road
Charlotte

Bang Web Works

10787 Edgepine Ln. NW
Concord

Bell South Dcs

3800 Arco Corporate Dr
Charlotte

Best Practice Institute

410 Evernia Street

Bobs Welding

Charlotte

Briscoweb

179 Gasoline Aly # 205
Mooresville

Cable Charlotte

Charlotte

Celetex Inc

5346 Prosperity Church Rd
Charlotte

Charlotte Home Theater Installation

9027 Treyburn Dr
Charlotte

ClickCom

6000 Fairview Rd Suite 350
Charlotte

CMB Network Support

9139 Boulevard 26

Comcast Charlotte

123 W Trade St
Charlotte

CommercePundit.com

1625 Lakes Pkwy.

COMPUTER PROFESSOR LLC

4921 Albemarle Rd
Charlotte

Conceir Technology Group

16010 Metromont Parkway
Charlotte

DASIA NET

PO BOX 914
Indian Trail

Directv Charlotte

1515 South Blvd
Charlotte

DISH NETWORK

5121 LADY FERN CR
Charlotte

Dish Network Charlotte

320 S Tryon St
Charlotte

DSL Charlotte

Charlotte

Eagle Ventures - Charlotte

330 South Tryon Street
Charlotte

EFTGuard LLC

505 S. Cedar St.
Charlotte

ElectronX LLC

401 Hawthorne Ln. Suite 110-125
Charlotte

Enterprise Software Solutions LLC

9333 Forsyth Park Drive
Charlotte

ForbenMedia

7401 Summerhill Road

FundamentalDesign.net

4713 Aspen Court
Charlotte

Greencastle Web Design

676 Shannon Drive N

Hire Siri

6011 Cactus Valley Rd
Charlotte

Homemade Design

41 Monument Ave

Imagin SEO & PPC Marketing

7421 Carmel Executive Park Suite 304
Charlotte

Jackpot Money, LLC

2734 Freedom Drive
Charlotte

Jsource Technologies

1407 N ROCKY RIVER RD
Monroe

JVDigital Marketing

401 Hawthorne Ln, Suite 110 Unit 184
Charlotte

Kiara Marche' Accessories

online boutique
Concord

KS Audio Video

19925 Jetton Rd
Cornelius

Mindstorm Communications Group, Inc.

10316 Feld Farm Lane
Charlotte

NBS TECHNOLOGY INC

9935-D Rea Road
Charlotte

Ose Seo

12050 Stratfield
Pineville

Palmetto Design Firm

9789 Charlotte Hwy, Suite 400

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

PERIGEE NET CORPORATION

PO BOX 3318
Matthews

Phillips Technology Solutions

814 Tyvola Rd Ste 104
Charlotte

Phone Service Charlotte

201-299 N College St

PRO SYSTEMS INC

160-B CUPPED OAK DR
Matthews

RDO llc

193 West End St

Robinson Asset Recovery Services

6834 Flaxseed Ln
Charlotte

See the Matrix

2132 W Morehead St
Charlotte

Simple Social Media

8624 Knollwood Circle
Charlotte

SMALL BUSINESS ASSOCIATION INC

2049 BIRCHCREST DR
Charlotte

Southern Solutions

531 E 7TH ST
Charlotte

Spaceship Creative LLC

2512 Cranbrook Ln Apt 8
Charlotte

Stablenet Search Marketing

4339 Stuart Andrew Blvd
Charlotte

Starrmobile of Charlotte,LLC

1801 N Tryon St Suite 603
Charlotte

STP Ventures

PO Box 5447
Concord

STREAMLOGIC INC

3030 GLEN SUMMIT DR
Charlotte

Success Systems

1907 Decatur Court
Charlotte

Sunshine Marie Network

8020 Woodsedge Dr
Charlotte

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Tech Buddy

3825 Selwyn Ave.
Charlotte

Technical Support Solutions

5707 Lawn Meadow Dr
Charlotte

TELOCITY

Charlotte

The Brandon Agency

13000 S Tryon St
Charlotte

The Hosting Depot

Charlotte Metro Area
Matthews

The Right Way to Write

30 East Georgia Street

Time Warner Cable Charlotte

706 W Trade St
Charlotte

Time Warner Cable Charlotte

North Caldwell Street
Charlotte

Time Warner Cable Charlotte

110 N College St
Charlotte

Time Warner Cable Charlotte

316 E Morehead St
Charlotte

Time Warner Cable Gastonia

238 W Main Ave
Gastonia

Time Warner Cable Gastonia

2125 Union Road
Gastonia

Time Warner Cable Gastonia

2125 Union Road
Gastonia

Time Warner Cable Gastonia

2125 Union Road
Gastonia

Time Warner Cable Kannapolis

1730 South Cannon Boulevard
Kannapolis

Time Warner Cable Matthews

157 N Trade St
Matthews

Time Warner Cable Monroe

1300-1604 Andrew Jackson Hwy
Monroe

Time Warner Cable Mount Holly

101-123 N Main St
Mount Holly

Time Warner Cable Salisbury

1024 S Fulton St
Salisbury

Time Warner Cable Shelby

120 Memorial Drive
Shelby

Time Warner Cable Shelby

312-398 N Carolina 18
Shelby

Time Warner Cable Shelby

1229 Fallston Road
Shelby

Time Warner Cable Statesville

122 North Tradd St
Statesville

Time Warner Cable West Huntersville

14219 Reese Boulevard
West Huntersville

Time Warner Charlotte

101 S Tryon St
Charlotte

TopRankingSEO.com

PO Box 790274
Charlotte

Twisted Networx

30404 Dogwatch Trail
Albemarle

We Handle Tech

19420 Jetton Rd Suite 101
Cornelius

Webb Design

PO Box 690661

Windstream Communications

2237 Spider Dr
Kannapolis

Windstream Communications Inc

4001 N Rodney Parham Rd
Little Rock

WSI Proven Results

5969 Heartwood Court
Harrisburg

www.webcombuilders.com

9106 Exbury Ct
Charlotte

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Your Computer Guy

19900 S Main St
Cornelius

Zarlun

349-L Copperfield Blvd #332
Concord

Shop Local Internet Service Services in Indian Trail, NC

Join Angie's List to get the best local reviews in Indian Trail.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a High Speed Internet Service
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money