Indian Trail Internet Services

in Indian Trail, NC

Internet Service Reviews in Indian Trail

D

Rating
Subscribed under a 3 month promotional DVR service. I received my first monthly statement which included a notice that prices would be going up and additional charges would be added after the promotional period. Since I am not using the DVR capability, I elected to cancel that option now instead of waiting. I was informed that I would have to return this DVR box to get a standard box. Of course, that was not mentioned when I subscribed. I swapped out the box, returned home, attempted to set up the new box and had to go through their automated voice response system to get the box reset. The auto system is a sore spot anyway, and this system was no better than average. Upon the box being reset, I was able to get one channel and called their system again. This time I got a person and after some discussions, asked if I was suppose to have a remote with the new box (I returned the remote that came with the DVR box). Well, of course although the rep at the store had not given me one and I had to return to the store. Given the heavy traffic, I managed to spend over an hour on the road, about an hour on the phone, and another half hour of miscellaneous activities in order to return an item that I never wanted in the first place, To make it even better, I was informed that I would be charged an additional $13 per month which is the price of the standard service. The "cheaper" service was only for the promotion and since I opted out of the promotion, I would be charges the standard rate (apparently, the rate most people who have been loyal and long term customers pay).
TWC can best be classified as a company that only provides a service as a means to increase sales and profits. While at the store exchanging the cable box, I witnessed three other people who had been mislead, misinformed or uninformed about the service or the secondary effects of requested changes to services. TWC, you are a shinning example of why big business is a target for popular hostility.
- Robert N.
B

Rating
The tech was bit underqualified. The modem had to be replaced the next day because the picture on the TV was terrible, the cable he used was obsolete and was replaced the next day also. The replacements were done by the phone tech, who was ans is wonderful. He was knowledgeable, easy to talk to and responsive.
- Rosemarie M.

Indian Trail Internet Service Articles

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All Internet Service Providers in Indian Trail, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

630 Marketing

Cornelius, NC

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

ACN

1000 Progress Pl.
Concord, NC

Affordable Mobile Marketing

4637 Crabtree Boulevard
Raleigh, NC

Affordable web designer and online marketing

4515 John Penn cir
Charlotte, NC

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

All About Wiring, LLC.

829 Cammie Jordan Lane
Rock Hill, SC

ALLTEL

2218 Matthews Township Pkwy
Matthews, NC

Amazon Business Services

41325 clear water way
Austin, TX

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

ASKI Services Company US LLC

1914 Yaupon Road
Charlotte, NC

Bang Web Works

10787 Edgepine Ln. NW
Concord, NC

Bell South Dcs

3800 Arco Corporate Dr
Charlotte, NC

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

Bobs Welding

Charlotte, NC

Bradshaw's Printing & Notary Services

4612B Martin Mill Pike
Knoxville, TN

Briscoweb

179 Gasoline Aly # 205
Mooresville, NC

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