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F
"On 6/28/15 returned home from a weekend with my daughter. Upon opening the garage door I noticed water on the garage floor. Upon inspection I saw that my water" heater had a leak. I shut off the water going into the water heater and went into the house to check for water. The master closet floor was totally wet and a small portion of my bedroom floor. I called my insurance company and their chosen provider was
so I called them and they were there within 2 hours. Pulled up the carpet and removed the pad and placed huge fans to dry the area out. They told me when they would be back to check for damage and pick up the fans. At this point I was very impressed since they came they back when they said they would. That is when it all changed. On 7/3 the Estimator arrived at my home to do an estimate to complete the work. I received a copy of the estimate and there were charges that was not performed. I notified my insurance company and those charges were deleted. I know we had a very wet Spring and there were basements that were flooded and I expected a wait to finished the repairs, but I did not expect it to take 7 1/2 weeks. I made several calls to the Estimator with no success so I finally called the office then I did get a return call. I think I then spoke to the Estimator 2 or 3 times and every time I got the same answer as to why no one has been here to complete the work - Many basements flooded. I understand those were big jobs, but I only needed a closet done. Finally after 7 1/2 weeks someone came to do the work. It took a total of 30 minutes and I had waited 7 1/2 weeks for that 30 minutes of work. I hope I never again had a water issue problem because
will not be called.

-Betty S.

A
" Mr.
, with NY Twin City Inc., completed a second story paint project at my home last week that took ladder work and was just too much for" a senior. He prepped and painted the three second story windows. His work was excellent; he was professional, on time, easy to work with, used 2015 tools and cleaned up when he completed his work each day. This was the second project Mr.
did for us this summer. I intend to contact him when additional painting projects come up. 31 August 2015

-Carole M.

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Local Articles in Holly Springs

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

A broken water main caused a woman's home in Northern Virginia to flood. (Photo courtesy of FEMA)
Basement Waterproofing, Water & Smoke Damage, Plumbing, Remodeling - Basements

Broken water main floods Virginia woman's basement

carpet rolls in front of a home
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Flooding, plumbing leaks can lead to harmful mold growth on and underneath your home's flooring.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Seeking professional help can make it easier to quit smoking. (Photo by Steve Mitchell)
Water & Smoke Damage, Housecleaning, Carpet Cleaning

Removing cigarette smoke smell and nicotine stains isn't an easy task. Depending on the extent of the smoker's habit, your best approach will vary.

Angie's Answers

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Try SCOE 10x (Super Concentrated Odor Eliminator). Cost $25.00 ( includes shipping) for concentrate to make 32 oz. and 32 oz. spray bottle included.  This stuff is great!  I have cats and every now and then one of them pees on the rugs ( cat pee smell is awful as is cigarette smoke). You may need more than 32 oz. to get all the stink out but go to the website and read testimonials ( they will even send a concentrate of skunk smell for you to pour on something and then use the SCOE 10x on it to prove how good it works, for a few dollars more).  Anyway, this stuff worked like magic for me.  They also sell gallon and larger sizes.  Worth every penny!
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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in Holly Springs

A

Rating
These guys are amazing.
They evaluated the issue and gave me a fast easy option to
handle the problem my self.

This saved me thousands as mold removal us very
expensive.

It is good example of honest professionals doing the right
thing.

If I do have any mold issues water damage in the future I will
not shop around, I will just call these guys.


- Alex S.
A

Rating
Began work same day as called. This is a rental property and they kept me updated and sent photos. Roof needed replacement after wind/rain storm. Holes in ceilings. Wet walls and floors. Brought out giant fans and checked them daily until all dry. Communicated with me all during the process.
- Shirley C.
C

Rating
We were at work, so they were on the "honor" system. We feel their "honor" was deficient.
1. At times, they were punctual. Other times, they were weeks late
2. Several items appeared to never have been completed: For example:
-- they claimed they cleaned the carpet in several rooms -- but broken glass remained
-- they claimed they painted the bedroom walls -- if so, their paint don't smell
3. They used the cheapest materials and replacement parts that they could find -- for everything !
4. At least their salesman was super-polished,
- LARRY D.
A

Rating
Excellent job. Walked us through the process and helped us work with our insurance agency. They helped us steer through the claim process which resulted in us receiveing additional funds after a second look from the insurance company. Very happy with the end result!
- Amy C.
B

Rating
It was okay.
I would probably not use him again because it was kind of an unusual thing and it sounded to me like he was trying to sell work from somebody else for water damage. I'm sure he did what he was supposed to do. It was just strange to me that everywhere he went he found water in the walls, water here and water there. I don't have that problem in my house.
I had him come out because I had a mold issue in my bedroom and he just didn't impress me with what he came up with. It was like a guy was looking for things and then recommending a friend that could do that. It didn't sit really good with me.
- Margaret C.
F

Rating
They told us we would be out of our house for about four months and it turned into 18 months. It was a nightmare. We wound up having to fire them and had to have the work redone because the walls were crooked and doors were hung where you could not even shut the doors. It was horrendous. It was over $200,000 and then we had to pay to have the work redone. I do not take any stock in the Better Business Bureau because the Better Business Bureau backed them up 100-percent. I grade them F-minus overall. They are so bad that our insurance company refuses to do business with them. Our house is almost 4,000 square feet. When they had people in here working on our house, they only had two workers in here. I would tell people to run, stay away from them.
- Larry P.
N

Rating
I5 Restoration fixed some window trim at my home. They charged me time and materials. What they didn't tell me was that I would be paying for lots of time they guys weren't working on my project. They billed me for 2 people's time to buy a few boards and caulk, time it took to drive to my house, time they spent working on a car problem and time they were eating lunch. In addition, even though I paid for the materials, they took the left overs with them when they left.
I'd steer clear of I5 especially for time and materials bids. I think you will get the job done faster and cheaper elsewhere.
- Jeff J.
A

Rating
They got a little lost but were here within 15 minutes. Called the night before, and the morning of. They explained what and how they were going to go about their job. They checked the whole underside of my home to make sure no leaks or rodents were around. Great business ethics too. Would recommend them to others and also use them again, if God forbid, I would need their services for leaks or flooding.
- Margie M.

Water And Fire Damage Services in Holly Springs, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800 Water Damage

1407 Duplin Road
Raleigh

3D Professional Services

4348 Karlbrook Ln
Raleigh

3G construction

Burlington

A Heavenly Sight

4512 Castlebar Dr.
Raleigh

A. C. Lee Construction, INC.

915 Juniper Rd.
Four Oaks

AAA HOME REPAIR INC

1122 MOORES POND RD
Youngsville

Acts Construction Inc.

P.O. Box 942
Holly Springs

Advanced Leather Care

1433 Tawny View Lane
Raleigh

AdvantaClean of Cary

102 Sherringham Ct
Cary

AdvantaClean of Wendell, NC

4501 New Bern Ave., Suite 130-169
Raleigh

Advantclean of wendell

1009 Thoreau Dr
Raleigh

Affordable Home Improvement

10301 Falls Mill Dr
Raleigh

After Disaster-water & Fire

PO Box 10393
Greensboro

ALERT CLEANSAFE TECHNOLOGIES

1220-104 KIRKLAND ROAD
Raleigh

All American Painters

4724 Banview Lane
Apex

Allegiance Custom Cleaning

604 Calavaras Ln.
Knightdale

Allensbc.com

1077 Canary Ave

andrews quality electric

p.o. box 1962
Angier

Arruda Built

Fuquay Varina

Axiom House Cleaning Services

5721 Garrett Road
Durham

Baker Roofing Co

517 Mercury St
Raleigh

Barker Property Maintenance Company

1401 Sunday Drive
Raleigh

Bioclean Restoration Inc.

3549 Old Hillsborough Rd
Mebane

Borges Construction Company LLC

8800 Midway West Road
Raleigh

Bryton Homes LLC

248 magnolia drive

BUDGET HANDYMAN SERVICE

809 SHADOW LAKE DR
Willow Spring

C & S CONTRACTING INC

4605 TREADSTONE CT
Raleigh

Cahaba Scapes

2130 11th avenue north

CARE Services Inc

4200-177 Atlantic Ave
Raleigh

Carolina Furniture Restoration

251 Dominion Dr
Morrisville

Carolina Restoration Services

8160 Chapel Hill Rd
Cary

CARY CARPET CARE

PO BOX 1394
Cary

Cary Reconstruction Co LLC

2410 Reliance Ave
Apex

CHC Builders

200 Powell Dr
Raleigh

Chem-Dry of Wake County

7621 Troy Stone Dr.
Fuquay-Varina

Clean Hands Painting & Construction LLC

P.O. Box 16025
Chapel Hill

Cole Roofing & Construction

3901 University Dr
Durham

contractors unlimited

2110 apex ln
Holly Springs

Country Clean, Inc

2987 Hwy 301 N
Dunn

Covan Construction Co., Inc.

1459 Docs Road
Lillington

D Brown Construction

845 Daughtry Rd
Smithfield

D&R Contracting LLC

833 Contender Dr
Clayton

David Price Construction, LLC

2701 Ashland St
Raleigh

DreamQuest, Inc.

5013 N Glen Drive
Raleigh

Drew's Cabinets

8100 Nc Highway 42 E
Selma

DU-WELL CONSTRUCTION

6209 CASTLEBROOK DR
Raleigh

DUN-RITE CLEANERS

1223 PEE DEE AVE
Albemarle

DYNAMIC STUCCO AND DRYWALL

2214 NW Embers Terrace

East Coast Builders

3608 Davis Dr
Morrisville

Edge Renovations

1806 Oak St
Apex

EMERG+NC Property Rescuers

324 S Wilmington Street
Raleigh

Emergency Reconstruction

1200 Corporation Pkwy
Raleigh

EMG HOME IMPROVEMENTS

91 DICK ADAMS LN
Selma

Encore Carpet Care

2810 Yonkers Rd
Raleigh

Energeyes

107 Fawn Drive
Wake Forest

Eric Levinson Painting Co.

100 Thistle Dr
Youngsville

Estate Plaster Inc

5208 Foxburrow Rd
Greensboro

Exceptional Living Solutions LLC

1125 Corporation Parkway
Raleigh

Faison Plumbing Plus

2555 Capital Dr
Creedmoor

First Call Cleaning and Restoration

3205 NC 62 North
Burlington

Francisco Salas Handyman

2610 Rensrow Rd
Raleigh

Furniture by Lowell

700 A East Club Blvd
Durham

Glasgow Ventures, LLC

5118 Kemmont Rd
Durham

Gonzalez Painters & Contractors LLC

4301 Bennett Memorial Rd
Durham

GreenTech,LLC

2500 Walnut St
Cary

H B Inc.

2625 Hunters Meadow Lan.
Raleigh

H. Elliott Construction

1605 Twin Lake Dr.
Holly Springs

H.R.S

P.O Box 1203
Durham

HandyPro of the Triangle

1516 Mycenae Place
Fuquay Varina

Healthy Home Restoration

6808 Branton Dr
Cary

Hilker's Cleaners

6325-3 Falls Of Neuse
Raleigh

Hohl's Renovations LLC

6316 Willowdell Dr
Wake Forest

HOME REVISION LLC

2777 Brentwood Rd. #41352
Raleigh

Howington Paint Co.

3005 Austin Dr
Garner

Insurance Claims Group, Inc.

2054 Kildaire Farm Road
Cary

J. Trent & Associates, LLC

911 Tanglewood Dr
Cary

JEFF JOHNSON RESTORATIONS & DESIGNS

5300 ATLANTIC AVE
Raleigh

Jeff's Drywall and Painting

310 N. Gaylee Lake
Wendell

JES Foundation Repair

1741 Corporate Landing Parkway

JOSEPH A BRADY

314 Bowen St
Franklinton

Joyner Painting

350 America Drive
Selma

Just Josh Odd Jobs and Designs

7509 Idolbrook Ln
Raleigh

KB Contracting LLC

9462 Brownsborrow Rd

Kearney's Construction

10 Vamoco Drive
Franklinton

Krichco Construction Inc

PO Box 9400
Chapel Hill

Leon Home Repairs

2405 Lazy River Dr
Raleigh

Leslie's Roofing LLC

6220 Falcon Ln

Little Man Home Improvements LLC

65 Glen Rd Pmb 553
Garner

Marmac Construction Inc.

1201 Miracle Drive,
Wake Forest

Master Home Repair Service

4101 James Mill CT
Apex

Michael & Son Services Inc

5740 General Washington Dr

Michael Meadows

2700 Stonewalk Ct
Zebulon

Milette's Carpet Cleaning

PO Box 1507
Clayton

Mr. Handyman of Western Wake County

7404-C Chapel Hill Road
Raleigh

MUMFORD RESTORATION

8813 GULF CT
Raleigh

My Man Cleaners

200 Culvert St Apt A
Apex

New Vision Renovations and Repairs

108 Amsterdam Dr
Clayton

Norwood Electric

PO Box 1222
Henderson

OLDE TYME PAINTING

7412 LAKE TREE DR
Raleigh

Overseers

29 Bock Lane

PAR SOLUTIONS

PO BOX 616
Lenoir

Paradise Found Construction

106 Ortons Point Pl.
Cary

Paul Davis Emergency Services

104 Harlow Bend Rd
Chapel Hill

Peebles Construction and Renovation

2218 Milburnie Rd
Raleigh

Perfect Coats Painting & Remodeling

8031 Goldenrain Way
Raleigh

Perry Contracting

3755 Benson Dr
Raleigh

Pettyjohn's Cleaning & Restoration

1905-101 S Main St
Wake Forest

PHC Restoration

1601 E McNeill St
Lillington

PHC Restoration

301 W Cabarrus St
Raleigh

Pica Carting

300 Edgepine Dr
Holly Springs

Pinter Construction & Development

11709 Appaloosa Run E
Raleigh

Plaster Solutions

3326 Ruffin St.
Raleigh

Premium Steam of Cary

5909 Baird Dr.
Raleigh

Pro Choice Contractors

2405 Churchill Rd
Raleigh

Pro-Clean Services LLC

2800 Peachleaf St
Raleigh

Professional Renovation Services

1124 Sandel Lane
Raleigh

ProGreen Carpet

2 Serenity Ct.
Durham

Puroclean Disaster Response Services

920 West Chatham St
Cary

PuroClean Emergency Restoration Services

3337 Air Park Rd
Fuquay Varina

PuroClean Raleigh

2650 Discovery Drive Ste. 104
Raleigh

Q's Carpet Care

3040 Barrymore st.
Raleigh

Quality Renovations

9817 Burnette Pl
Raleigh

R & D Painting

232 Wintergreen Dr
Garner

Ramos Waterproofing & Seal Crawlspace

101 Wesley Street
Carrboro

RDC Home Services

3029 Stonybrook Dr
Raleigh

Regional Waterproofing Inc

PO Box 917
Zebulon

Reilly's Handyman Services

122 Trappers Run Dr
Cary

REPAIR N ALL HOME SERVICES

2010 Evans Rd
Franklinton

Restoration Now of North Carolina, Inc.

2113 Sandy Plains Road
Wake Forest

Restoration24

1019 Investment Blvd
Apex

RIDDLE

7 E. South St.
Raleigh

Rochester Contracting Network

2110 Blanchard St
Apex

Rolyn Companies, Inc.

5706 Frederick Ave

Rosco's Remodeling

3301 Clandon Park Dr
Raleigh

Roseman Enterprises, Inc (dba FASTHELP

135 Victoria Hills Drive
Fuquay Varina

S & A Construction Co

2820 Trawick Road
Raleigh

Sapphire Painting & Mold Removal

451 saralyn rd
Pittsboro

Schleter Painting & Drywall LTD.

109 Holly Park Dr.
Holly Springs

Scotts Customs, LLC

2695 Government Road
Clayton

Serpaco Painting

8506 Six Forks Road
Raleigh

ServiceMaster

809 Ramseur St
Durham

ServiceMaster Rapid Recovery

8820-A Gulf Court
Raleigh

SERVPRO OF RALEIGH NORTHEAST

3216 SPOTTSWOOD ST
Raleigh

Shamrock Waterproofing

6021 Glenthorne Dr
Raleigh

Simon Hardwood Floors

5809 Shady Grove Cir
Raleigh

Sparkkles Restoration

8201 Brownleigh Dr
Raleigh

Specialty Home Improvement, Inc

201 Fair Glen Rd
Holly Springs

Stanley Steemer

200 Bricksteel Ln
Garner

Stanley Steemer

3148 Wagoner Ln
Graham

Stanley Steemer

3148 Wagoner Lane
Chapel Hill

T Smith & Assoc.

2724 Stageline Dr
Raleigh

TARHEEL RESTORATION INC

3417 Pea Ridge Rd.
New Hill

TAYLOR'S CLEANING & RESTORATION

2100 GARNER RD
Raleigh

Terminix

7425 Chapel Hill Rd
Raleigh

The Mold Solutions Group

2800 Winningham Rd.
Chapel Hill

The Punch Guys LLC

13200 Strickland Rd
Raleigh

The Raleigh Handyman

6020 Windham Dr
Raleigh

Tingen Remodeling

8411-121 Garvey Dr
Raleigh

Titans Powerwash & Handyman

179 Yogi Drive
Fuquay Varina

Triangle Home Care

416 Cedarview Court
Raleigh

Triangle Reconstruction

1201 Alderwood ct
Apex

triangle restoration

9302 ten ten road
Raleigh

Unified Painting Services

1760 Ranch Rd
Clayton

UNIVERSAL CLEANING SERVICES INC

4119 Pleasant Valley Road
Raleigh

Unlimited Resources LLC

PO Box 3892
Cary

Vuncannon Contracting LLC

477 Avery Spence Rd
Fuquay Varina

Waterboy

2296 N Pea Ridge Rd
Pittsboro

Window Gang of Raleigh

9521 Lumley Rd
Morrisville

Woodwright Builders

1203 Bayview Ct
Franklinton

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