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Auto Stores to Avoid

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Top Rated Auto Stores

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Over 480 reviews for
High Point Auto Stores from people just like you.

A
"Workmanship was excellent, the car was finished when promised and as clean as new.
is nice, straightforward, and I am very happy with the work done.

-Jacqueline C.

A
"Did what he said in a timely manner. Provided information on previous work on the car, was timely and repair works well

-Robert J S.

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Auto Store reviews in High Point

A

Rating
Fantastic! The bus was on time; it was very clean; and the driver was friendly and fun. My relatives just kept commenting on how much fun they had on the bus and how friendly the driver was. Based on the comments received from our out of town guests, we would definitely hire
High Point Auto Stores Provider Name Locked
again.
- Orpah H.
A

Rating
Went great. Exactly what I wanted and when I needed it. Waited at the facility while the install took place and associates were more than accomodating. Will definitely go back from any other truck accessory needs.
- Brett C.
F

Rating
This company also known as AAGI did not any anyway want to pay for the repairs of my customers vehicle. She paid for the best warranty available when she purchased her used vehicle that included a rental and the repairs to the vehicle where a covered idem. My customer finally gave up on attempting to get a rental after the runaround she got and had to hitch a ride back and forth from her work for over a week. They attempted to
High Point Auto Stores Provider Name Locked
me around by not authorizing enough for the repairs by cutting my labor, not allowing a cent of
High Point Auto Stores Provider Name Locked
up on the replacement transmission. This cost was unfortunately paid by my customer. Consumers Beware !! This is a Cheap Warranty Company that has no business ethics and should not be able to continue to do business in this country!!!!
- David D.
F

Rating
It went terrible. The vehicle was stopped immediately when a check engine light came on and the vehicle was taken to this dealership by a tow truck. They delayed 2 days even looking at it (per their story).
When I was FINALLY able to get a service manager on the phone after 3 tries and nearly 20 minutes on hold I asked for an explanation regarding the vehicle. The very brusque reply was "yeah...you need a new motor" followed by silence. Upon further prodding they described the first thing they did was "started it up and got a cloud of smoke, and the engine seized". They then proceed to postulate that it was because the oil plug was finger loose.....from and oil change 2000 MILES PRIOR (not at a dealership). They claimed there was oil covering the undercarriage from the motor to the back bumper as part of their evidence to back this ridiculous theory (never had low oil light or sign of leak on garage floor). I expressed my doubts and was referred to call
High Point Auto Stores Provider Name Locked
customer service, which ended up being even more useless than the dealership. That will be the subject of another review.
I asked that the service manager take pictures of the described undercarriage mess and he refused saying he didn't have time. I prodded further and he attempted to placate me by lying and saying he would have the tech do it and email to me. As you may expect the pictures never materialized.
The mangers from the facility that changed the oil called
High Point Auto Stores Provider Name Locked
Dodge/
High Point Auto Stores Provider Name Locked
/
High Point Auto Stores Provider Name Locked
to gather information and set up a time to see the vehicle and ascertain whether they were responsible. The were treated rude and any other communication with them was refused by
High Point Auto Stores Provider Name Locked
.
After that initial conversation I never had any other communication from the dealership. Not. One. Call.
After taking the vehicle (my expense) to a REPUTABLE dealer the story was quite different. While the plug was conveniently loose the was NO EVIDENCE of leaking on the undercarriage. Turns out the wrong oil filter was placed leading to low oil pressure. Not Chryslers fault, but easily found by a decent, honest and reputable dealer after a few hours of investigation.
My multiple phone calls to
High Point Auto Stores Provider Name Locked
customer service revealed that the service department at
High Point Auto Stores Provider Name Locked
lied to
High Point Auto Stores Provider Name Locked
, blatantly lied as compared to what they told me. In summary:
1. Trying to get in touch with them originally was an exercise in near futility. The receptionist admitted she kept calling the service dept "but they won't pick up'. No one seemed to care or find this behavior abnormal
2. Service department manager was not professional dealing with me or the oil change company.
3. Service department clearly lied about their findings (perhaps the reason they refused to take pictures).
4. Service department made no effort to look for other problems/causes.
5.They started a vehicle BEFORE checking anything, oil, etc, leading to a seized engine. They originally admitted this to myself and to
High Point Auto Stores Provider Name Locked
before changing their story.
6. They refused to work with a company that was trying to do the right thing and assess their responsibility in the matter.
6.They never once attempted to make contact with me again.
At this point I can only surmise that perhaps the entire loose oil plug story was manufactured to cover for starting a vehicle with no oil pressure before doing even a cursory exam of said vehicle.
I would suggest going anywhere else in the state of GA, or the country for that matter to avoid this dealership.
PS- the oil change company stepped up without issue when the investigation revealed the wrong filter was placed. It could have been that
High Point Auto Stores Provider Name Locked
and saved me hundreds of dollars in transport fees. DO NOT think they will be an advocate for the customer, my experience indicates the opposite.

- Richard O.
F

Rating
I used the Castleton location. They set an expectation to be done in 3 hours and it took over 6 hours. I didn't had a ride to take me from work to get my car and they never told me this ahead of time. They didn't seem to care that this occurred to me. To me this was very poor customer service. I will never use or recommend them to others due to this.
- Denise G.
A

Rating
Just like then installation process, I found that the employees treated me great. I traveled about 60 miles because of the reviews and have not been disappointed.
- Jean G.
N

Rating
This is a third party parts order setup. they are not the manufactures. They make the mistakes and then expect you to pay again prior to them correcting the problem. Wait time and phone response is the worst I've had to deal with for any purchases ever made. wait time for replacement parts... I'm still waiting even though I had no other choice but to authorize another charge to get them to reorder the correct parts. I do not recommend this company. If you need service, I'd recommend you try ordering directly from the manufactures or at least somebody other than
High Point Auto Stores Provider Name Locked
.
- Rob C.
A

Rating
It did take more than one call to get someone to call me to make an appt but eventually we set a time. There is a new owner,
High Point Auto Stores Provider Name Locked
, and he came himself along with the technician to see what the problem was. He wanted to know more about the quality of the work his company does and customer feedback so he came just to speak with me and oversee the work of his staff. They were great, got the broken key out quickly and cleaned out the lock so that it worked perfectly without having to replace it. I was told on the phone a service visit is $85 minimum plus cost of the work ($30 to rekey a lock for example). Mr. Creery waived the fee and said it was considered a follow up to the original work. Just an FYI, if they do install a new cylinder lock, it has a warranty.
- Susan M.

Auto Stores in High Point, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

67 Motors

PO Box 99
Pfafftown

All or Nothing Imports

1615 South Main Street
Lexington

Auto Doctor

311 BW Lee St
Greensboro

BATTLEGROUND KIA

2927 BATTLEGROUND AVE
Greensboro

BOB KING KIA

1725 LINK RD
Winston Salem

CAROLINA ENGINE HEADS INC

1717 TOWER AVE
High Point

Carolina Nissan

1329 Huffman Mill Rd
Burlington

CARRIER MID ATLANTIC

1400 BROOKFORD RD
Kernersville

Citi Tint & Custom

200 west lee street
Greensboro

Convenient Appliance Service Inc

4018 Country Club Rd
Winston Salem

COX TOYOTA

3860 Danbrook Rd
Burlington

Cox Toyota

3860 Danbrook Road
Burlington

Dick Shirley Mazda

2608 Alamance Rd
Burlington

DirectBuy of Indianapolis

8450 Westfield Blvd

DMS BUILDINGS & CUSTOM CAPS

1412 N MAIN ST
High Point

Dr Mopar's High Performance

1816 Sharpe Rd
Burlington

Evans car and truck accessories

105 Nathan ct
Thomasville

Fiat of the Triad

3915 W Wendover Ave
Greensboro

Flow Lexus of Winston Salem

805 Jonestown Road
Winston Salem

Flow Subaru

425 Silas Crk Pkwy
Winston Salem

Ilderton Chrysler Dodge Jeep Ram

701 S MAIN ST
High Point

Import Parts Specialist Inc

921 Peters Creek Pkwy
Winston Salem

JMW Auto Repair

High Point Rd
Greensboro

K & G ARDMORE BRAKE SVC

120 STARK ST
Winston Salem

LA SOLUCION AUTO CARE

2204 W ENGLISH RD
High Point

LEONARD BUILDING & TRUCK ACCES

580 N ANDY GRIFFITH PKWY
Mount Airy

LEONARD BUILDINGS & TRUCK

2912 S MAIN ST
High Point

MAGNUM CAR WASH

1500 SILAS CREEK PKWY
Winston Salem

MBM Auto Service

2722A Immanuel Rd
Greensboro

Mighty Transmissions INC

1155 Old Hollow Road
Winston Salem

Mobile Lube Doctors

2214 patterson ave.
Greensboro

Modern Infiniti

3605 W Wendover Ave
Greensboro

Modern Toyota

3178 Peters Creek Pkwy
Winston Salem

NELSON'S AUTO TRIM SUPPLY

512 W GREEN DR
High Point

Nichols Dodge Inc

Po Box 2509
Burlington

Old Town Auto Works Inc

5501 Reynolda Rd
Winston Salem

OLIVER'S DRIVE SHAFT INC

707 E 12 1/2 st
Winston Salem

PIEDMONT TOWING

PO Box 337
Advance

Pro-Tint Inc

1098 N Cannon Blvd
Kannapolis

RICE TOYOTA

2630 BATTLEGROUND AVE
Greensboro

Service Euro

4250 N Patterson Ave
Winston Salem

SOUND SOLUTIONS

1621 STANLEY RD
Greensboro

Sounds Unlimited

4300 Old Rural Hall Rd
Winston Salem

SOUTHERN TRANSIT ACCESSORIES

1319 W FAIRFIELD RD
High Point

Southern Wheel Unlimited, Inc

12220 Chattanooga Plaza

Steele Automotive

2980 Griffith Rd
Winston Salem

The Stereo Shop

3807 Reynolda Rd
Winston Salem

United Transmission & Auto Repair

2615 Battleground Ave
Greensboro

VANN YORK AUTO MALL

422 EASTCHESTER DR
High Point

Vann York Honda

422 Eastchester Dr
High Point

Webster's Import Service

306 Grumman Rd
Greensboro

Yes Dear

9307 smoke Hollow rd
Kernersville

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