Hendersonville Water Softener Installers

in Hendersonville, NC

Sample Reviews

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From the first phone call I made, through the initial consultation in my home from
, to the installation of the equipment, this was one of the most professional and friendly purchases I haave ever made. The price and the warranty was outstanding. I am so impressed that all materials are manufactured in the USA, and I look forward to thoroughly enjoying my new "soft" water for years to come! Hopefully I will see a decrease in the amount of water and supplies that my appliances will use.
- CAROLYN H.
C

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The installation and responsiveness was very professional. The installer,
, took time to use all copper/brass fittings since that is what our piping is. He took pride in doing an exceptional job. After a few days, we noticed the water had an off odor to it. I couldn't pick up the smell, but my wife could. We asked about it and Butler quickly came out and brought an replacement resin tank to see if that would address it. It didn't. They brought ANOTHER resin tank out. This time, without the carbon filtering media. We still had the odor. It was strong enough that my wife couldn't drink it, make coffee with it, etc.
All of the customer service and response time by
, the office scheduler, and the installation/troubleshooting team was exceptional.
Since we could not seem to correct the issue regardless of what was tried, I contacted another supplier of water softeners and had them come and install a unit. The smell was gone. The water was soft. I can only assume it was a bad batch of resin...or a unique composite that my wife could detect.
This is where the story changes: I contacted Butler to tell them we had replaced their unit and why. I asked them to come pick up their unit and to refund $1100. I didn't request a complete refund since I knew they had incurred expenses with the replacement resin tanks. I kept calling
asking if they were going to accept my offer. She assured me that the owner, Art
, would call me back. I then called/emailed every 3-4 days for the next month. I was told that Art was: In a meeting, not available, on a conference call, in Columbus in a meeting, etc. I gave up. On 7/29/14, I contacted Angie's List to get help. The folks at Angie's List were outstanding. On 7/30/14, the day Angie's List contacted
, Art called me to apologize for "letting things slip through the cracks."
He said my request for a refund of $1100 was very reasonable and that he would have
call to schedule a time for picking up the unit. That happened the next day, 7/31. However, you guessed it, NO REFUND. :-(
I called the office and spoke to
on 8/12/14. She was shocked to learn that I had not received the check since she has prepared it for Art's signature on 7/31. She promised to check on it and call me back. She did within the hour, to tell me that Mrs.
had secured a Cashier's Check and she was going to drive across town NOW to bring it to me. She did.
My summary: The staff of
is professional and responsive. They know their business well. However, the owner is clearly lacking in professionalism and responding to the requests of customers. I hope this review is helpful for both prospective clients AND
.
- DAN P.

Hendersonville Water Softener Installation And Repair Articles

Water Softener Installation And Repair reviews in Hendersonville

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We recently purchased a new home that was a foreclosure. The previous owner had a water softener that was still sitting in the mechanical unit, but I wasn't sure how long it had been sitting inactive, etc. I called
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to find out about the unit and found out that it was a rental unit that was never returned.
Hendersonville Water Softener Companies Provider Name Locked
who is in their service department helped me understand a lot about the unit and forwarded me to someone else that helped me get the rental unit setup for me to be billed for it which is around $26 per month. Anyway, they were kind enough to have someone come out to check out the unit and make sure its operating correctly and clean the brine tank out as well. They normally do not do that, but since the unit was in the house already and had not been in use for quite some time, they made a one time exception for me to send out a technician to look it over. I appreciated it even more because when the technician came out, I learned so much more about how the water softener unit works, etc. But the most important item is that he showed me that the water wasn't even turned on to the unit which I would not have known to do. They really did go above and beyond. They have a great Saturday salt sale, buy 5 bags get a 6th free. I believe its $6.95 per bag. It was a pretty positive experience over all.

- Jeffrey L.
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Waster filer was work was ok, water was somewhat ok after
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Unit never worked again - was working fine before service, after service never worked again. Called Abacus a number of times, no answer and no call back.
Ended up doing some study work on
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units and installed one myself
The water filter had to be replaced the following year, turns out it was way undersized for the iron content we have.
- Shane K.
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I called after seeing a Big Deal on Angie's list, and
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came out the next day to show us what was available. He explained that the Deal was for the bottom of the line product, which was OK, but that the next model up was much better. I didn't feel that it was a bait-and-switch thing, though, because the Deal clearly stated that it was a very basic system and that the money could be applied to an upgrade. We arranged for installation two days later and it was done. The only problem was that after the installation, the installer said someone needed to come out to check his work, and apparently something needed redoing and it took a while. But it has been working fine in the week since it was installed and so far we are very happy with it.
- Glenda W.
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Without a doubt, this is the best
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and water-softener service company we've used in
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. I highly recommend! They were VERY helpful and thorough.
- Ken M.
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It went very well. We have a few issues from the original system that was in place and missing a tank as well as the chlorine tabs that had been added to the aerator tank.
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has been dealing with these as they arise and has a fast response time as well as expert staff who are long term employees and understand not only the product but also the local water issues and how systems not "up to snuff" affect appliances, lines, etc. Nothing but good to say although the cost is a little high up front, you can easily maintain your own system with the training they provide. The maintenance on the other providers quickly adds up (as does the salt!).
- kim O.
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.Our home was built in 2002 and the builder had the Clearwater Drilling Company that drilled our well Put the water filter in the crawl space under the house. Since then I have developed back problems such that it is almost impossible for me to crawl under the house to change the filter (Which, by the way did not help our water much at all ! ) I called my builder around the 1st of
Hendersonville Water Softener Companies Provider Name Locked
this year and asked if he knew of a plumber that could moved our water filter into our attached garage. My builder gave me the name and phone number of a man who represents a company that is a competitor to Kinetico (I won't state the name of the company). This man tested our water and gave a price after I asked the price. After he left, I being a person that checks things out before proceding ggogled the name of the company to check them out and found all kinds of very bad remarks about them from all over the United States. I then decided we didn't need to deal with this company.
We then went to the "Home Depot" store in Sevierville looking for a better water filter to have installed in our attached garage.
The sales person at Home Depot told us about Kinetico water Systems by
Hendersonville Water Softener Companies Provider Name Locked
and said they would come and test our water free of charge and he would send them our information and have someone come to our home.
In a matter of 2 or 3 days someone called and set up a day and time that
Hendersonville Water Softener Companies Provider Name Locked
could come and test our water. and tell us about the Kinetico Water System.
Hendersonville Water Softener Companies Provider Name Locked
came to our home on
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22nd and was prompt arriiving at the scheduled time. He very professionally tested our water and found it to be very hard with lime and calcium and took much time in explaining what the Kinetico water softener system could do for our water.
We were very much impressed with
Hendersonville Water Softener Companies Provider Name Locked
's knowledge of water and the Kinetico System and decided to have it and also the Reverse Osmosis Drinking water System . My Wife
Hendersonville Water Softener Companies Provider Name Locked
has been buying and drinking Dasani bottled water for a long time because of the good tasted of it. We now save the empty water bottles and fill them with our Kinetico Reverse Osmosis water and keep in the refrigerator. We love our new drinking water !
Hendersonville Water Softener Companies Provider Name Locked
and
Hendersonville Water Softener Companies Provider Name Locked
were the installers and were prompt in arriving at their scheduled time. They were dressed very neatly and worked very hard doing a neat and profesional job.
We had just purchased a new Washer and Dryer the day before our Kinetico system was installed which made for perfect timing !We have since the Kinetico System install had to replace our dish washer which died probably because of the hard water.
To sum it all up, we now have our water filter in our attached garage and also have a wonderful Kinetico Water System from
Hendersonville Water Softener Companies Provider Name Locked
and have great water !
Thank you
Hendersonville Water Softener Companies Provider Name Locked
,
Hendersonville Water Softener Companies Provider Name Locked
and
Hendersonville Water Softener Companies Provider Name Locked
, and
Hendersonville Water Softener Companies Provider Name Locked
!

- Don H.
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Mr.
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, owner of
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, met with me within a week of my phone call. Thirteen years previously he represented RainSoft but Mr.
Hendersonville Water Softener Companies Provider Name Locked
parted ways with Rainsoft as they made it difficult to obtain parts and provide service for Mr.
Hendersonville Water Softener Companies Provider Name Locked
existing customers. I explained what I wanted and he presented what
Hendersonville Water Softener Companies Provider Name Locked
had to offer. He gave a thorough explanation of the
Hendersonville Water Softener Companies Provider Name Locked
. Since he has tested the hardness of my water previously he did not do it again. He is familiar with
Hendersonville Water Softener Companies Provider Name Locked
County's water and has an excellent background for making the correct recommendation. He committed his company,
Hendersonville Water Softener Companies Provider Name Locked
, to meeting any service needs in regards to this new softener Once I accepted the bid an installation date and time was setup. Mr.
Hendersonville Water Softener Companies Provider Name Locked
accompanied the installer and assisted when needed. The installer (Mr.
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' son who will be managing the company in the future) did all the plumbing and installation. They made sure the system was level, functioned correctly, and added the salt blocks from my old softener. (The
Hendersonville Water Softener Companies Provider Name Locked
softener will use bags of salt pellets when it comes time to add new salt. I was provided with four bags.) The old RainSoft softener was removed. There was no mess. I was trained in the operation (of which there is little) and all my questions were answered. After three weeks of use, the
Hendersonville Water Softener Companies Provider Name Locked
softener electronic controls do not require management and has cut down on regenerations. I believe the quality is excellent. There is no salt taste in the water. I do not have to give it any attention. New salt will need to be added to the salt tank for regeneration months from now. I am very happy with this product and would recommend
Hendersonville Water Softener Companies Provider Name Locked
.
- WILLIAM L.
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The technician immediately declared that the system we had was pretty old and we needed to replace it and it would be $4500 to do that. I felt like he sized us up for a potential sale. We just bought this house and this is the last thing we wanted to hear that our system was not operational, I do not believe that it needs to be replaced, he gave no reason why he thought this was true. And we thought $249 was extremely high amount of money to screw on two canisters to the drinking water system, he did not stay to test the system after it was drained. I think he was here a total of 10 minutes maximum. I would never consider falling for this type of sales scheme and we intend upon calling in another company for our water softener and filtration needs. I also do not believe that it would cost $4500 to install a new system in place of an existing system. The appointment made was for over a week in advance we just felt in general that we were highly taken advantage of.
- Barbara A.
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All Water Softener Companies in Hendersonville, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A 1st Choice Well Service

8 Sprinkle Dr
Leicester, NC

A GOOD PLUMBER llc

46 New Leicester Hwy
Asheville, NC

All About Plumbing

PO Box 1041
Hendersonville, NC

American Water Care/EcoWater Systems of WNC

3677 Jonathan Creek Road
Waynesville, NC

aqua pump service

15 Echoing Ridge Rd
Fairview, NC

Autry Plumbing LLC

PO Box 1691
Leicester, NC

B&B Plumbing

2260 New Hendersonville Hwy
Pisgah Forest, NC

Barefoot Brothers Service Company

P.O. Box 18811
Asheville, NC

Benjamin Franklin Plumbing - Hendersonville

3278 Asheville Hwy
Hendersonville, NC

Bill Fenwick Plumbing Inc

11623 Columbia Park Dr E
Jacksonville, FL

Carolina Plumbing Contractor

100 Pearson Lane
Black Mountain, NC

Crew Plumbing LLC

Asheville, NC

Crystal Clear Water Systems, LLC

16 Robinhood Rd
Asheville, NC

DELTA MECHANICAL INC

2486 Lawrenceville Hwy Ste 120
Lawrenceville, GA

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

DrinkFromTheRock.com

7181 Eagles Perch Dr
Jacksonville, FL

Ezell Plumbing & Const

45 Pug Run
Weaverville, NC

FERGUSON'S WELL AND PUMP LLC

2731 NEW LEICESTER HWY
Leicester, NC

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