Hendersonville Mortgage Brokers

in Hendersonville, NC

Sample Reviews


I have a lot of faith in the reviews on Angie's List. So I decided to see what was offered in the form of home loans. I found Guaranteed Rate and decided to make application to be pre-approval for a home loan as I was looking for a new home. I like having the pre-approval in hand when I find a house. I believe it makes my offer stronger. My first response came from
who was so personal and answered all my questions via email or phone promptly. We completed the application and were pre-approved for a home loan then started shopping for a home in earnest. With each question I received a quick response and I felt like I was a member of the family because of the thoughtful responses. Ultimately, my direct contact was
. I can't say enough about
. He responded so quickly to every question and concern. The absolute best thing he did for us came on a Saturday morning. We made our offer on Friday night and the seller had a question about our pre-approval on Saturday morning. They wanted to actually speak with someone from the mortgage company to verify something. I sent an email to
explaining what we needed.
called me from his personal cell. He was at some kind of family gathering. Nonetheless, he called the seller's realtor and provided the information to them that they needed. Then....they accepted our offer! There is something more to it, though.
called us and responded in such a way that indicated he personally cared about the outcome. It was great. I have to say a word about
. In order to complete a loan application there are a million (literally) papers to fill out or documents to send.
and I emailed each other endlessly until it was done. This company makes sure and certain all is verified and backed up before they send anything out to be approved. Although that is great, it's also kind of annoying to keep getting requests for "one more thing". Ug! It was tedious. Even though I was a little frustrated with the detail work,
hung in there with me and got the job done. We need the detail people like
to make sure everything comes out right. I appreciated her tenacity. All staff cared about how things came our for us and I appreciated it. I would use them again except that I never plan to move again! Thanks
and all. You made a difficult process happen for us.
- Kerry A.

I have had some credit issues in the past whic caused me to be turned down by other mortgage lenders. I contacted
after reading some reviews on angie's list just to see if there was any thing that he might be able to do that was better than the typical lenders. He was very positive from the beginning, but also very realistic and upfront. He was able to get me a good rate, much better than i was expecting with good closing costs and through FHA. There were difficulties along the way with the FHA and my insurance company wich made for some bumps in the road. But
were right there and worked through it making adjustments as necessary and keeping me up to date on the process. I would recommend them to others anytime. It took a while to get to closing, but we got there and with a good rate and a relatively smooth process. Many thanks to
, not every broker would put this much time into a relatively small mortgage.
- Michael C.

Hendersonville Mortgage Brokering Articles

Mortgage Brokering reviews in Hendersonville


The 2nd installment of my property taxes were not paid out of our escrow account from
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Servicing. We call them to inquire about the payment. Customer service says its the tax department and tax department blames customer service. 2 hours later I was told they will look into the situation. A few days go by with no call back. We call to find out what has been done. We are told in order to have them pay our property taxes out of our escrow account we needed to send them the tax bill and they would send out the payment. That was over a month ago. We received a letter in the mail today telling us that a tax
Hendersonville Mortgage Brokers Provider Name Locked
has been placed on my house due to unpaid property taxes. We call up
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servicing and they tell us the "check is in the mail". The next kicker is that they say our escrow account will be charged the penalties and our escrow payment will be adjusted to make up for the additional costs. I can dispute this but only in writing and they will get back to me. I asked for a supervisor and the lady tells us "he is only going to tell you the same thing". We then say "well get me his supervisor". She says, "He will just hand the phone to one of us to say the same thing" WHAT A JOKE THIS COMPANY IS!
- Richard Y.

"The initial pre-approval process started with my parents and they didn't qualify due to the deductions my father had in his self-employed business.
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suggested including me in the loan since we live in the same house and I have a full time Job. There were some other complications as well so
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submitted our loan to two different lenders, one followed the
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guidelines and the other
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. This meant double the amount of work for
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and he didn't mind. Instead, he worked with two lenders simultaneously until we determined which option would be best for our situation. In this home mortgage environment, it's nice to have a knowledgeable mortgage expert on your side who can get things done smoothly and is available for you"
- Andres G.

If you go with
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, I hope you have a great attorney on your side like I did. I chose them because they are a local company, seemed responsive and matched the best rate I found. However, they were unhelpful, incompetent and useless. I understand that mortgage regulations have tightened up since the bubble burst so I was expecting a thorough examination of my finances. I carefully put together a large package of the documentation they requested and returned it to them well before their deadline. In a pattern that Commonwealth repeated numerous times, they took a while to get back to me, then asked me for more supporting information. Their requests were very unclear though. For instance, "Provide proof of source of income in Such&Such account". There was never any clear guidance on HOW to prove their requests, even when I asked direct questions about what they needed. In one case, I had to ask the same question three times before it was even addressed.
Over the next 6 weeks before my closing, I quickly responded with all the documentation they requested but they kept asking for more. In the week before my closing, we still didn't have a guarantee of funds and continued to get requests for new documentation. We were supposed to close on Monday in the middle of the month (a slow time for mortgage companies). We were still receiving requests from Commonwealth for documentation at 2pm that Friday afternoon forcing me to leave work to go to a local bank branch to get a statement printed. It ended up not meeting their undefined standards so I printed off the online version even though they'd previously said that was unacceptable. This time it was OK for some reason. Around 3pm, we finally got the news that we were approved but my attorney didn't receive the binder required to create the HUD-1 statement until after the close of business. We were forced to delay the time of the closing until the last possible time on Monday that we could file the
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On the day of closing, we met the attorneys at the Registry of
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to sign the papers. My attorney was told on the way to the Registry that the funds would be in her escrow account by the time we were done signing the papers. Her assistant checked in with
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repeatedly over the next hour but the funds never arrived! Thank Goodness I didn't use their in-house attorney for the closing! My attorney called them several more times that day and the next morning since they were in breach of contract. Finally, around 11am the day AFTER our closing, the funds arrived. Luckily, our seller did not need the money immediately for another closing but had they not been so flexible, I would have lost my 20% deposit and the option to buy our new home! Commonwealth took NO responsibility for the issue and seemed unconcerned about the problem, blaming it on a miscommunication. My attorney may be referring them to the Attorney General for this breach of contract.
Unfortunately, the pain didn't end there. A few weeks later, I got another request from Commonwealth for additional information so they could sell my mortgage. They essentially wanted me to sign a document saying that I had the authority to use a business account for personal purposes since some of my deposit had gone through the account. Aside from being a lie, I had no interest in further assisting them and declined to provide it. When they finally sold the loan, they sent a form letter to notify me of the sale. It was confusing and had incorrect data on it indicating that I did not have to make my 2nd payment. When they didn't receive that payment, they started emailing and calling me to resolve it. Luckily, I had ignored their letter and sent the payment to the new servicer. However, I had to provide Commonwealth with additional information to prove this so they could collect it.
Throughout the entire process, the only way Commonwealth exceeded my expectations was in the amount of pain that can be inflicted while applying for a mortgage.
- Jesse M.

It was a tough move for our family but
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went above and beyond in providing support and information. We highly recommend
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and his group at Mortgage Masters!
- Tricia M.

I have obtained several home loans in the past, and the experience of getting this loan was definitely the most efficient and pleasant experiences. I was apprehensive about applying for a mortgage online and not using my personal bank, but I did a
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on Angie's List and found
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's name and read the reviews. I decided to try this route, and I could not have been more pleased. I was kept informed of each step the entire process. They are well organized and everything was transparent. It was extremely easy to communicate with his entire team, and they were all very prompt in returning e-mails or phone calls. His entire team was so efficient! It was a very short process, too. I got a pre-approval letter and closed on the home in less than 2 months!
I would highly recommend them to any of my friends and family...and would definitely use them again in the future.
- Tina M.

We shopped around for a mortgage for a condo. We used Prime as one of three mortgage companies we got quotes from, but initially decided on another bank, although Prime was always responsive and helpful. The bank we chose at the last moment decided they wouldn't fund us because of an issue with the
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's budget. So, I went back to Prime. They were happy to have our business and didn't seem to feel snubbed that they were our second choice. They worked with me to get the information they needed and always had excellent communication with both me and other entities that were necessary in the process. They showed up to the closing on time and released the funds in a timely manner.
I wouldn't hesitate to use Prime again. I wouldn't hesitate to recommend Prime to anyone, but especially if knew somebody was buying a condo as condo's can be trickier to finance than houses.
- Kevin D.

I worked with
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and had a good experience with my refinance. Refinancing is always full of questions and he patiently answered all of them for me and helped me make the right decisions for our mortgage moving forward. We were able to refinance out of our FHA into a conventional loan, which, along with a drop in our initial rate, is saving us approximately $400 / month now.
Our timeline slipped a few times and I had to
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a few times for updates after immediately providing any materials asked for, but I was never placed on "terminal hold" or told I would be contacted and I wasn't. If I asked a question I pretty quickly got a direct response and I was never misinformed or lied to. I would gladly do business with these folks again!
- Deric H.

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was an absolute pleasure to work with all throughout the home buying / financing process - a clear professional, he was on the ball every step of the way.
I cannot say enough about his responsiveness either. We were buying the home while still living in a different state (with a three hour time difference), and I could always count on hearing back on my emails in a timely manner, which was not only reassuring but also necessary to avoid delays in the whole process. Getting physical documents back and forth could have been painful, but
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took care of it all (even setting up an appointment with a mobile notary to come to our home for signing).
I had a lot of questions as a first-time-buyer and I felt that he went out of his way to explain the process and answer my questions, all while never making me feel dumb.
Buying the home was stressful enough, so it was great that I never felt that I had to worry about the mortgage broker / financing end of things. I always felt that
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was as concerned about making sure that everything was proceeding smoothly as we were. We closed on time and I know for sure that
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hustled to make sure that happened.
If we ever buy another home here, I will certainly be calling
Hendersonville Mortgage Brokers Provider Name Locked

- Cynthia H.
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All Mortgage Brokers in Hendersonville, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!


Hendersonville, NC

Alpha Mortgage Corporation

29 N Market St.
Asheville, NC


Flanders, NJ


Hendersonville, NC

Aurora Financial

8150 Leesburg Pike. Suite 410
Vienna, VA


Hendersonville, NC

Boost Credit 101

3773 E Cherry Creek North Dr
Denver, CO


128 Circle Dr
Hendersonville, NC

CityWorth Mortgage

11781 Lee Jackson Hwy
Fairfax, VA


Hendersonville, NC


Hendersonville, NC

EQ Release

Hudson, FL


Hendersonville, NC

Foster's Mortgaging

P.O Box 6271
Asheville, NC

Guardian National Bank

4400 W 109th St.
Overland Park, KS


Charlotte, NC


11700 Plaza American Dr
Reston, VA


14 Towne Place Dr Ste 110
Hendersonville, NC

Plum Dog Financial

37 Montford Ave
Asheville, NC


Hendersonville, NC


Hendersonville, NC


PO Box 2236
Weaverville, NC


244 5TH AVE W
Hendersonville, NC


Hendersonville, NC


Hendersonville, NC


Hendersonville, NC


Hendersonville, NC

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