Reviews for Hendersonville Computer Repair Services
Rated Review by Larry K.
is VERY informative, very supportive, answers questions, is very direct and knows his stuff. I called them yesterday, the 5th, and told him I was having issues with my computer. He said it sounds like you have some virus(es) ...more - sent someone out that day to pick up my computer, diagnosed the issues, cleaned up my computer and returned it to me the very next day (the 6th). My computer runs very quickly, efficiently, and I am not having the problems I was having opening excel spreadsheets or other downloads.
Their fees are reasonable, their work is great and I would strongly recommend them! "
Rated Review by MARY S.
"Even though I brought the computer in the week prior to Thanksgiving, he as able to complete the work in a reasonable amount of time and kept me appraised of his progress.
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Hendersonville Computer Repair Services Reviews
"He was just wonderful. Because he was going out of town, he was determined to get that keyboard repaired as quickly as possible. We spoke over the phone and I gave him information on the computer before he ever picked it up so that he could order replacement parts. It worked out perfectly and only took him two days to get it done, and he went on vacation ...more with a clear conscience and a very satisfied customer. "
came out and helped my wife set up an online backup system. She is a photographer and requires continuous backup for
photo files. He also offered instruction on the best way to use an editing program, called TextEdit. And he helped set up a more efficient way to use our printer network. As you can see,
...more took care of several different things during his visit.
He is easy to work with ... and he works very efficiently. He also takes the time to explain things so that the customer has a good
understanding of what is being done ... and why. His prices are very reasonable. And the quality of his work is excellent.
Would not even consider using anyone else.
"It went very well. An unusual problem occurred that required interruption of the remote tune up. I was given instructions on necessary steps and warned that the symptoms might indicate a hardware problem. Fortunately for me, I was able to complete the suggested steps after which ATR resumed it's work and completed the tune-up package. They ...more subsequently helped me with a problem at no additional cost. I recommend them without reservation "
, (the owner) went through a detailed explanation of what he would do and also explained what his minimum and maximum costs would be, so there were no surprises.
He stated his current turn-time was running a good week to week & 1/2, and he had my unit ready in just a few days. ...more />
A great example of under-promising and over-delivering!
Went to pick up the unit, he had made a "cheat" sheet for me with what to do if/when further issues arose, as well as 2 back up discs.
The machine appears to be running flawlessly AND he gave me a discount for quoting Angie's list!
It's very comforting to know that in a small town like ours, you can get this kind of quality service! "
"We had a huge problem. Our son, who does all his schoolwork online, locked himself out of his computer. He could not recall his password. In trying to resolve the problem, he accidentally set several deeper levels of passwords and we were stuck. There was no fixing this at home. I consulted several professionals before finding
...more . All of them told me we would have to reinstall the operating system which would wipe out the hard drive and
all of my son's schoolwork. That was just not acceptable! What would we have done if ALL of his schoolwork for the whole year was gone!?! (Good reason to backup, right?) We could only remember one of these missing passwords, and there were at least three levels so we were really stuck.
was able to solve the mystery of the passwords we had accidentally created and get back into the system. My son's data remained intact. We didn't have to start over from scratch and wipe out the hard drive. When we started this, I didn't think he could do it, but I figured it was worth risking the $30 fee to find out. This was sooooooooooo worth the $30 it cost to have this resolved!
was professional and communicated with me when he said he would. He performed the work quickly, showed me what he had done, tested it in front of me and we couldn't be happier. We will most definitely use him again. Like the name says,