Harbinger Plumbers

in Harbinger, NC

Sample Reviews

D

Rating
I am giving a grade of "D" because of the very bad experience with this contractor. The shoddy work was eventually correctly satisfactorily by a second technician so I cannot give a grade of "F".
This was a plumbing "big deal" where I paid for the service call in advance.
Communication problems: I had given the scheduling
(possibly an answering service) my phone number where I wanted to be called during the day to set up an appointment. I explained the problem in detail. But it looks like the scheduling
did not relay any of the details I gave her.The technician did not call the number I gave, but showed up at the house. Fortunately my adult so was in the house to meet him.
The first technician appeared to be in a foul mood and used very bad language. Even my adult son was embarrased by his foul speech. Fortunately there were no children within earshot. The technician was ill-equipped for the repair job even though I had specified to the scheduling
what the problem was. The technician went off to "get a part". (I hope his absence was not intended to pad the bill with extra time.) The final job was very poorly done. My son had to call the company back to get another technician to come and fix the first job. The second technician,
A., was very professional. Here is what
had to say about the poor workmanship he found at the job site. "We found this side
not screwed to the wall and it was sealed with Plumber's Putty. We used Hydraulic Cement to fill the hole around the
then screwed it to the wall."
Had
A. been the first technician we would have been very pleased with the work. But that was certainly not the case,and I will not call this company again, because I have no guarantee that I will wind up with a relaible plumber. I am disappointed in Angie's List for using this company for the plumbing "big deal."

- COLIN M.
A

Rating
The plumber was right on time for this appointment. He was friendly and went right to work.
He installed a new shower head.
He unclogged the sink in our Master Bath.
He fixed a leak at our kitchen faucet.
He adjusted our water pressure.
It was great to get all these little jobs out of the way. My husband and I do not have the "know-how" for doing any kind of plumbing, so we were very grateful for this service call.
- Marilyn M.

Harbinger Plumbing Articles

Plumbing reviews in Harbinger

A

Rating
I returned from a limited vacation and found I had a water leak coming down from my driveway and into the street. I called the city water company and a representative was sent to my home on a Wednesday. He drained the water from both boxes and turned the water on and determined the water was coming into the first box, with the meter, from the second box, with the pressure relief valve (PRV). This meant the leak was my responsibility. I then called
Harbinger Plumbers Provider Name Locked
and a man was sent out. He agreed the water leak was coming into the second box and said they would have to return to work on the leak. He checked with his office and they said they could not return until Friday. He said they would be here by 9:00 AM Friday. I then turned the water off to the house. When the plumber did not return Friday I then called the
Harbinger Plumbers Provider Name Locked
office because I could not go into the weekend without water. I talked to a man named
Harbinger Plumbers Provider Name Locked
and told him the problem. He said they would get somebody out. With 15 minutes an unmarked truck arrived and a man got out with another man with a
Harbinger Plumbers Provider Name Locked
name shirt on. He apologized that their man from Wednesday had a tooth problem and I was scheduled for service but was second on the list. He saw the urgency of my problem and had come out with one of their plumbers. The plumber went right to worked for an hour or more cleaning out both boxes. He then turned the water back on and found the leak between the meter and the PRV. While standing with the man from the unmarked truck I found out his name was
Harbinger Plumbers Provider Name Locked
, the previous owner of the plumbing company. He stayed with the plumber discussing the job and then they later left to get the parts. They returned with parts and another
Harbinger Plumbers Provider Name Locked
marked truck and man and then cut our the section with the leak and replaced with new section of pipe and PRV. The work was tested and I had water again back to the house. I did not get a
Harbinger Plumbers Provider Name Locked
to thank
Harbinger Plumbers Provider Name Locked
who had responded to my urgent call but want to give this review as a thanks for what he did today. NOTE: THE ADDRESS SHOWN BELOW IS INCORRECT-it is 7149 White Tail Trail
- Charles F.
A

Rating
The plumber dispatched named
Harbinger Plumbers Provider Name Locked
was professional and knowledgeable, punctual, pleasant, and gave thorough explanation. Everything seemed to go okay except the faucet install was difficult due to issues with the access hole in the new granite countertop which was not his fault, and also due to a complicated faucet design (Eclipse brand). Between him and my husband, they came up with resolution to solve that access hole issue. We were pleased with the work performed. I did call in the next day for a small mystery leak. He was dispatched quickly and diagnosed/resolved that leak caused by manufacturing defect in a backflow valve of the faucet and not an issue with his work. The next day, I located a small leak at the front of the trap he had installed, and he was dispatched the day following that to resolve, which he did quickly and professionally. Plumbing is not an exact science, and stuff happens. That's why my husband would rather pay a plumber than perform the plumbing job himself.
Harbinger Plumbers Provider Name Locked
has a great personality, and I trust his skill. I would welcome him back to perform any future plumbing services. I initially felt the price was high, but after seeing the work involved and the quality of workmanship of
Harbinger Plumbers Provider Name Locked
, I feel it was worth every penny.
- GAY C.
A

Rating
Harbinger Plumbers Provider Name Locked
and
Harbinger Plumbers Provider Name Locked
came within a few hours of our call. They worked efficiently, finished the job in under one hour. Both gentlemen were professional and cordial. The work caused very little disruption to our day and they cleaned up well afterwards.
- David M.
C

Rating
I scheduled an appointment with them on a Monday for an estimate on a leaky pipe. They called me 30mins. prior to my window to ask me to move my appointment to the next day because they were backed up. I rescheduled to Tuesday for the same time 7p-9p. They called me again 30mins before my window to move it again. I moved it to Wednesday at thesame time because i work during the day. They called at 6:43pm and said they would arrive in about 45mins. depending on traffic. They did not show up unitl 9: 06pm in which i did not respond because it was after the window and i would not use them again. it was a waste of my time since i had to continue to leave work early each day to accomodate them, and they did not accomodate me.
- Adriane B.
A

Rating
I called the main number who referred my problem to the plumber serving my area. Bill called back within the hour. I explained my issue. He suggested that I get a "disposal wrench" and try to free the jam myself.
I did and it worked. At the technician's suggestion, I saved a 100 dollar service call for the price of a 7 dollar tool.
That's what I call customer service!


- Primula N.
A

Rating
Technician
Harbinger Plumbers Provider Name Locked
was very punctuational, professional, personable and knowledgeable. And
Harbinger Plumbers Provider Name Locked
was very helpful on the phone with setting up the appt and explaining what to expect.
- SCOTT S.
A

Rating
We purchased a Big Deal for purchase of and installation of a new garbage disposal.
Harbinger Plumbers Provider Name Locked
contacted us in a timely manner, removed the old disposer and installed the new one. We are very happy with their service. The young man they sent out was very friendly, professional and helpful. He was punctual as well. It was a good Big Deal.
- Catherine D.
A

Rating
He was not able to fix it as the problem was behind the tub where there was no access. His guess was that it was most likely one of the jet lines burst or split due to the cold winter He recommended calling the manufacturer to see if there was a way to get to the back without having to pull the tub. Otherwise we'd have to pull the tub and replace.
- Douglas Z.
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All Plumbers in Harbinger, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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Harbinger Zip Codes

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