"Art was reliable and informative . He also set his installation date to my convience calling
before confirming the time.
a job well done
Rated Review by Shelli P.
surveyed the premises and was very knowledgeable with 22 years of experience installing alarm systems. He gave me some recommendations on a basic system and the various sensors available to save me money but I opted ...more for a more sophisticated alarm system.
did a great job always checking to see if the installation is to my satisfaction. After he finished the installation he took his time in demonstrating how the system works. An experience like this sure makes Angie’s List worth it.
Security is worth the Pages of Happiness nomination.
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Sample Home Security Companies Reviews
"I had an ADT Security system for 24 years and was interested in upgrading to a wireless security system. The ADT monthly monitorIng had increased to $50 plus a month while the customer service was going down hill. I contacted a major communications company that recently got into the wireless security system business and scheduled an installation. ...more This turned out to be a complete disaster for two straight days and ended up canceling the install.
I continued my internet research of home security systems and while searching on Angie's List I came across the very positive customer reviews of
. I visited their website and they were offering everything I was looking for - conversion of my existing security system to wireless at a very reasonable cost, low monthly monitoring fee, and no long term service contract. I contacted
and scheduled an installation for the following week. On the day of the install the technician called me 20 minutes prior to his scheduled arrival time to inform me that he was en route to my house. We both went over my existing system and the technician thoroughly explained what needed to be done to convert my system to wireless. The technician was very friendly and went about the upgrade in a very professional manner. The work was completed in about 1 1/2 hours and the technician thoroughly went over the system operation with my wife and I. All questions were answered with a clear and concise response, and without any hesitation. Overall, I was extremely pleased with the customer service and equipment installation provided by
"We had a full security system installed with interior and exterior cameras, door and window sensors.
The door and window sensors are all wireless, so no need for a lot of wiring. We subscribed to ADT Pulse, so we can control the system and view the camera feed from our phones.
The rep, Grant F. gave us good advice and did not pressure us ...more to buy more than we needed. The installers,
were neat and efficient and did a good job. Everything is working well.
All in all, everyone was very professional and pleasant to deal with. "
"We have had the system for quite awhile at our home in
, Indiana and the monthly bill for 26.00
is automatically paid by my bank. Last December out of the blue they
sent a bill for $400+ and it was paid as usual. I caught it and
immediately called and asked for a refund. To date (7/18/14) all I have ...more />
received are occasional comments that they will get it sorted out.
They are still sending me a bill for $26.00 each month. About 6 weeks
or so ago we had a problem with the system and couldn't get it to turn
off. They promised to come the next day but didn't show up. Then they
promised again a day later. Still no response, no phone calls and I
still can't get my money back. "
. I wanted a local company that did not employee any subcontractors to install my system and this company provided that. They sent a local security consultant to my home to go over all of my security concerns and designed a system that I could afford and provided the protection I was looking for. They showed ...more up on time and delivered everything they told me they would. I would defiantely refer them to my friends and family! "
"After I received the equipment I installed it. It is very
. I used this company because they had the least expensive monthly monitoring system and I can cancel at any time and I still have a very loud alarm that will alert neighbors. I own the property but don't live there. I had some stuff stolen before the system. So far so good.
"Bill and his crew hand painted my double wide mobile home with 2 coats
of paint. They were very professional at all times in their work
ethics. They also installed a cedar fence around the front and 2 sides
of my home and did excellent. Bill and his crew remodeled my main
bathroom (new tub, vanity, flooring, etc). He ...more also changed out my
counter tops in the kitchen to granite. New flooring and vanity in the
master bathroom. Also a deck above my
arrived on time. Very professional. Very friendly. Setup went well. Both were knowledgeable . Answered all our questions and helped us get started with our new security system. Feeling safer already!
"The builder we used has a contract with this company. We were urged to sign the 3 year contract that was quickly reviewed. I did not anticipate moving however we must move. When needing to cancel my service due to an unexpected move, where an alarm system is not available to have where we are going, I am being charged 75% of the remaining balance ...more of the entire contract. This is close to $1,000. Yes, the service was fine while using it. But, buyer beware... please read the contract. Unless the buyers of your home are willing to sign a new multiple year agreement, you will be charged basically the entire price of your contact. I understand why contracts need termination fees but this is exorbitant and unrealistic. I am not "leaving" their company to hire another. I am moving due to things outside of my control. I would look for another company that treats their customers better. I will indeed need home security in the future (but not right now) and this company will not get my business again. Not to mention I will make sure my current neighbors know to read the contract VERY well before signing. This will be posted on the neighborhoods FB page as a warning. "