Gastonia Internet Services

in Gastonia, NC

Sample Reviews

A

Rating
very professional and accommodating
I did not want wires stapled to my walls, so they ran the wires through my three closets which was both more difficult and time consuming.
- Lisa N.
B

Rating
After many calls and attempts to fix the service without a tech. we finally resorted to a house call. The problem has not recurred; however some of the ancillary services were degraded.
- Patricia K.

Gastonia Internet Service Articles

Internet Service reviews in Gastonia

A

Rating
went fine = their internet service is great - the TV service is not so great - they changed the channels just a week or so ago and



didn't tell the customers (or at least us) - when I called and asked for a new channel listing they said look on your TV guide and we didn't have one any more -then they said if you want a new channel list we would have to come and ick it up and I don't (can't ) drive - so the internet service is great but their cable is not so great
- Kay R.
A

Rating
The service person arrived during the pre-agreed time frame. He located the problem in our outside line, performed repairs and informed us there would be no charge (because it was main incoming line). Quick, timely and very professional!
- Cheryal B.
C

Rating
Over all, I was able to get what I was promised. The actual work was performed by a sub contractor. My house was prewired for cable. There were outlets in each room. He disconnected all the outlets except the two I was using and removed the splitter from my internal cable box. I discovered it after he left. When I called to get my splitter back, his boss said they could do that. I later confirmed after complaining to
Gastonia Internet Service Providers Provider Name Locked
they were not supposed to do that. It took a long time and several phone calls to get it corrected.
The service (Cable and Internet) has been reliable. I do not think I have had any outages.
Unfortunately I do not have but one cable company available.
- Robert L.
F

Rating
talket to rep after being on hold for 45 mins, stated they could not help, provide service I was paying for or offer price reduction. But they only provider in area, so they don't care
- bob S.
A

Rating
I recently switched from AT&T broadband to AT&T
Gastonia Internet Service Providers Provider Name Locked
for internet service. I absolutely love it! Why didn't I do this sooner? Part of the charm was the wonderful, professional installation person who set up my
Gastonia Internet Service Providers Provider Name Locked
. He was so knowledgeable, and he took the time to explain everything very clearly. He did wiring and set up my wireless connection. He insisted we try out my internet connection before his departure to make sure everything was working well, and gave me many tips. He did not act like he was in a rush to leave or too busy to provide a thorough explanation of features. I appreciated a job well done, and I love the product!
- C Lynn B.
F

Rating
Three days later a service tech arrived and promptly confirmed that it was a
Gastonia Internet Service Providers Provider Name Locked
signal issue. I was asked to sign a work order that had the service call costs on it. When I protested signing he said no worries I would not be charged. Three days later
Gastonia Internet Service Providers Provider Name Locked
changed out some lines and I was able to get a signal. When my bill came I was charged for the service call I was charged for the service call and the days I had no service. After an hour on the phone and asking to talk to higher levels of mgmt. I hope things have been resolved. I have yet to see the updated statement that I was promised.
I would not use
Gastonia Internet Service Providers Provider Name Locked
if I had a choice.
- Jay C.
F

Rating
The technician never arrived on
Gastonia Internet Service Providers Provider Name Locked
28. I called to schedule a new appointment and they said someone would call me. I told them to call my cell phone because the home phone service provided by them does not work. For the next two weeks, they kept calling my home phone, but could not reach me or leave a message because the phone service they provided did not work. I finally reached someone who was willing to actually schedule a technician, something everyone I told to at Comcast seems very remiss to do. They will transfer you repeatedly to avoid scheduling a technician. Finally, a technician came out on August 9th and said there was no problem in the house. There was a problem in the line coming to the house and that would require a different technician. Surprisingly, a second technician arrived three hours later and told me that there was a problem in the line down the block. It took him all afternoon to restore it. Finally, the phone and TV were working, but the internet was still not working properly. The outside technician said the inside technician would fix it. The inside guy came in and said he did not know how to fix, but, if I were to call Comcast, they would be able to fix it remotely. He left and I called Comcast, yet again, after having spent hours on the phone with them over the course of two weeks. The first person I talked to transferred me to an internet expert who could not fix it remotely. He said he would transfer me to someone to schedule someone to come out. The next person on the line said she was an internet expert and she would fix it remotely. She could not fix it and said she would transfer me to someone who would schedule someone to come out. The next person on the line said he was an internet expert and he would fix it remotely. I went through five internet experts who were unable to fix it remotely. Finally, someone scheduled a technician to come back out on Tuesday, August 12 between 3 and 5 p.m. On Tuesday, August 12th when no one arrived by 5 p.m., I called Comcast to ask where my technician was and what time they were coming. While on hold, I listened to the Comcast service guarantee. When I finally reached a live person, he would not say where my technician was, when he was coming, or why he did not show up. He asked me to reset my modem. I told him I had gone through this for weeks and asked him to please send someone out to fix it. After going round and round with him for about an hour, he finally said he would transfer me to someone who could schedule the technician to come out. The person who picked up said he was an internet expert and he could fix it remotely. When he was unable to do so, I asked him to schedule someone to come out. He said he would have to transfer me to someone to schedule an appointment and, in so doing, hung up on me. It is now August 18 and my internet has not worked properly since
Gastonia Internet Service Providers Provider Name Locked
25. I have a new service provider scheduled to come out this Saturday when I will cancel Comcast/
Gastonia Internet Service Providers Provider Name Locked
once and for all.
- Paul O.
B

Rating
Gastonia Internet Service Providers Provider Name Locked
. The techs had been in the area like a week before and installed a wireless system. It was interfering with my phone line system. He updated my equipment and there was no charge. I now have good and fast service and seldom get dropped. I do have to reboot the router from time to time to use my tablet or for the tv. They will work with you to bundle services for lower prices. My phone service is good as well.
- Pamela M.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Internet Service Providers in Gastonia, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

630 Marketing

Cornelius, NC

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

ACN

1000 Progress Pl.
Concord, NC

Affordable Mobile Marketing

4637 Crabtree Boulevard
Raleigh, NC

Affordable web designer and online marketing

4515 John Penn cir
Charlotte, NC

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

All About Wiring, LLC.

829 Cammie Jordan Lane
Rock Hill, SC

Amazon Business Services

41325 clear water way
Austin, TX

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

ASKI Services Company US LLC

1914 Yaupon Road
Charlotte, NC

Bang Web Works

10787 Edgepine Ln. NW
Concord, NC

Bell South Dcs

3800 Arco Corporate Dr
Charlotte, NC

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

Bobs Welding

Charlotte, NC

Bradshaw's Printing & Notary Services

4612B Martin Mill Pike
Knoxville, TN

Briscoweb

179 Gasoline Aly # 205
Mooresville, NC

Cable Charlotte

Charlotte, NC

Join Angie's List to get the best local reviews in Gastonia.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a High Speed Internet Service
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money