Gastonia Internet Service Providers

in Gastonia, NC

127
Internet Service Providers are
in Gastonia

9
Internet Service Providers in Gastonia
are top rated

D
Rated by
ROB W.
"I use
as my internet provider. On approximately October 1 I received a letter from
informing me that they upgraded my service and in" order to take advantage of this I would need to upgrade my modem. I was given two choices, either lease a new modem from
or purchase a new one myself. I was provided with a link to modems that were compatable with my service. I chose to purchase my own modem and bought one that was on their list. After installing the new modem I attempted to activate the modem on line through my account on the
website. It was at this point that things got extremely ugly. After logging on to my account and following the instructions to activate the modem I got a message that I couldn't activate the modem due to "retail blocking" and I was referred to a chat site or 1-800 number. I first attempted to resolve the situation via the chat site. After 10 minutes or so of "chatting" with a representative, I was told that they couldn't resolve my problem and that I would have to resort to the 1-800 number. After calling the 1-800 number, and waiting on hold for 30 minutes, I had to talk with three different individuals. Each individual required me to provide my 16-character account number. This process took 90 minutes. I actually had to plug in my cell phone to ensure that I wouldn't
power while waiting for someone. Finally we were able to achieve activation of the new modem. To add insult to injury, I just received my
bill, and found that they charted me $39.95 for a "technician visit" and $60.00 for a "3 product install". Also, I recently checked out my local
service center (
, Georgia) in an attempt to return my old modem. When I got there early on a Saturday afternoon, it looked like the Department of Motor Vehicles! There were at least 75 unhappy people in a serpentine line waiting for help. If you're a
customer and need "service", be wary. Be very wary.
F
Rated by
Lloyd G.
"My recent experience with
is one of the worst customer service experiences I’ve EVER had. The problem started just days after activating my service." I started noticing that at times the internet speed was fine, at other times is was slow as molasses. It honestly was so slow it reminded me of the days when we connected by dial-up. Soon after that started happening my interconnect just started dropping all together for long periods of time – five minutes here, 15 minutes there, etc. Then a few days later, while researching important information on the internet, my ENTIRE
/Exfinity platform (Phone, TV, and internet) went off line from 9 pm to somewhere around 5 am. So next day I called
to complain and they offered to give refund me $5 to for the time my services were out and they agreed to increase my internet speed, saying that the increase should make things run fastest and stop the internet connect from dropping. They also said I can arrange to have tech support come out to look at the issues. So next day I get home from work and try to call tech support. I called and waited and waited and waited for someone to take my call. Almost 45 minutes later I was still holding and got so frustrated I just hung up. Meanwhile, I hear from my basement tenant that the television picture is breaking up. Unbelievable! So I decided that I’ve had enough and that I was going to cancel my service and go back to Verizon. So I call to cancel and they put me on with
in the Retention Department. I told
that I would like to cancel my services effective October 13 --- five days from today’s date (October 8th). NEWS FLASH TO
:
is not someone you want in the Retention Department!!! He started off the conversation being extremely nice, but as soon as he determined that I was not buying his pitch to stay with
, his attitude flipped IMMEDIATLEY, and for the rest of the call he was condescending and attitudinal, not to mention he continually talked over me. Worst of all, I discovered when I got off the phone with him that good old condescending and attitudinal
went ahead and shut my phone and internet down – five days before I requested it be terminated. It appears he was even more attitudinal than I thought he was. Just awful…awful customer service! Next I call
back immediately to get my service turned on, and I get a woman named Telisa, a shining light in a sea of maybe the worst customer service I’ve ever encountered. She was not able to get my phone turned back on, but was able to turn on the television. In short, she was WONDERFUL. So I now have Television again but no telephone service. NEVER WILL I SIGN UP WITH
AGAIN!!!
B
Rated by
Carville W.
"The conversion was suggested by the
technician to resolve issues we were having with the landline phone. The technician arranged for the conversion and set" up the installation appointment. The install was doneat the appointed time and we have not had any problems.

Gastonia Internet Service Articles

Internet Service reviews in Gastonia

F

Rating
Over ten visits in two years, On Demand still doesn't work. Whole house DVR, a pay service, never worked properly. Replaced all boxes twice, new style remotes work (optimistically) 50% of the time. I spent a year's vacation time waiting for TWC technicians to fix our problem. It's the wiring. It's the cable boxes (two? three? times?). It's the whole house DVR. It's the wiring again. It's the backbone and there are too many cable users for the existent wiring.
I've taken more of a financial hit from the time off to accommodate TWC technicians than I paid for cable. None of this was an issue when Insight was our cable company. All problems started the week TWC took over.
- Rebecca K.
F

Rating
I would like Angies list to help resolve this and put this company in the penalty box so that other customers can be made aware of these practices.
- STEVEN & CYNDI G.
C

Rating
I have only internet from
Gastonia Internet Service Providers Provider Name Locked
and upgraded my service, my monthly bill is $54.
Gastonia Internet Service Providers Provider Name Locked
charged me $30 to send two technicians to connect my modem and flip a switch. The technicians were 10 hours late.
I scheduled my appointment with
Gastonia Internet Service Providers Provider Name Locked
for the day I closed and moved in. Closing was at 9 am. Movers were to arrive at 11:00 am.
Gastonia Internet Service Providers Provider Name Locked
was scheduled to arrive between 1 and 2 p.m. They did not arrive until after 11 p.m. I was given the option to reschedule but that seemed like a poor risk.
I felt sorry for the technicians. I know they had been at work for well over 12 hours. I know that they probably were not paid well for their services. Once they arrived they did a good job. Of course, I think it could have all been done remotely.
What the technicians and
Gastonia Internet Service Providers Provider Name Locked
failed to tell me was that wherever I had my modem switched on I would be chained to that location unless I pay an additional $64.00 fee to have the technicians return to my home and throw the switch again.
I have 5 cable outlets in my home. The $64 fee is to turn on 1 more outlet. If I want them all turned on in the hopes of avoiding more surprises and additional fees that will be $24.99 per outlet.
My internet connection is fine, the customer service is very poor- excepting the professional woman who broke the bad news to me about the fee to flip a switch.
When you have cable installed make sure all your outlets are activated so when you want to rearrange you will not have to pay an outrageous and unnecessary fee.
- Kathy L.
C

Rating
Customer assistance was no very smart, explained my request twice to one, 3 times to another, and from a third was given the wrong information. ANDthey jacked up their price, penalizing me for wanting only internet, no other service. Highly irritating.
- Amy H.
F

Rating
Overall, the fact that
Gastonia Internet Service Providers Provider Name Locked
is the only company that provides the highest Internet service has created terrible service. Service goes down constantly, for no apparent reason, and it's been like this for years. This provider has a monopoly on Internet speed and has been a constant source of frustration.
- Karen L.
A

Rating
I have been pleased with the service, the few times that I contacted them in 2 years. The person I spoke with the last time handled my quickly and was helpful. He was not as friendly as others at spoke tobut his job well,
- CHRISTINE B.
C

Rating
It seems like jumping on the bandwagon to be critical of one of the large cable companies at this point, but an honest review is an honest review and I've written plenty of good ones when warranted.
We had utilized
Gastonia Internet Service Providers Provider Name Locked
for over 10 years despite being dissatisfied for quite some time. Finally overcame the laziness, fear of change, or whatever and dropped them earlier this year for a satellite provider. We were unhappy with the continually escalating prices and the annual process of returning DVRs/Receivers because they just stop working.
Needless to say, I was blown away when I saw the improvement in hardware, DVR storage space, offerings, services, functionality, etc. that satellite provided and we made the switch earlier this year and never looked back. The straw that broke the camel's back was that we had a cable strung across our lawn when it was replaced in Nov 2013. Finally called the week before our pool was to be put in and said it HAD to be done in the next week as we would have heavy equipment rolling through that area for the next 3 to 4 months. Naturally it didn't happen so I called and asked for a manager and told them they had 24 hours to come bury the cable I would switch to DirecTV.
They didn't come.
I'm so glad now that they didn't.
Having said all of that, we haven't had any issues with our internet service, which they still provide. Just hope we never have a problem as I don't look forward to the service if/when I ever have to call them...
- Mark E.
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All Internet Service Providers in Gastonia, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

630 Marketing

Cornelius, NC

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

ACN

1000 Progress Pl.
Concord, NC

Affordable Mobile Marketing

4637 Crabtree Boulevard
Raleigh, NC

Affordable web designer and online marketing

4515 John Penn cir
Charlotte, NC

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

All About Wiring, LLC.

829 Cammie Jordan Lane
Rock Hill, SC

Amazon Business Services

41325 clear water way
Austin, TX

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

ASKI Services Company US LLC

1914 Yaupon Road
Charlotte, NC

Bang Web Works

10787 Edgepine Ln. NW
Concord, NC

Bell South Dcs

3800 Arco Corporate Dr
Charlotte, NC

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

Bobs Welding

Charlotte, NC

Bradshaw's Printing & Notary Services

4612B Martin Mill Pike
Knoxville, TN

Briscoweb

179 Gasoline Aly # 205
Mooresville, NC

Cable Charlotte

Charlotte, NC

Celetex Inc

5346 Prosperity Church Rd
Charlotte, NC

Charlotte Home Theater Installation

9027 Treyburn Dr
Charlotte, NC

Chicago B2B Services

Hanover Park, IL

ClickCom

6000 Fairview Rd Suite 350
Charlotte, NC

CMB Network Support

9139 Boulevard 26
North Richland Hills, TX

Comcast Charlotte

123 W Trade St
Charlotte, NC

CommercePundit.com

1625 Lakes Pkwy.
Lawrenceville, GA

COMPUTER PROFESSOR LLC

4921 Albemarle Rd
Charlotte, NC

Conceir Technology Group

16010 Metromont Parkway
Charlotte, NC

DASIA NET

PO BOX 914
Indian Trail, NC

Directv Charlotte

1515 South Blvd
Charlotte, NC

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

Dish Network Charlotte

320 S Tryon St
Charlotte, NC

DSL Charlotte

Charlotte, NC

Eagle Ventures - Charlotte

330 South Tryon Street
Charlotte, NC

EFTGuard LLC

505 S. Cedar St.
Charlotte, NC

ElectronX LLC

401 Hawthorne Ln. Suite 110-125
Charlotte, NC

Enterprise Software Solutions LLC

9333 Forsyth Park Drive
Charlotte, NC

ForbenMedia

7401 Summerhill Road
Boston, GA

FundamentalDesign.net

4713 Aspen Court
Charlotte, NC

Greencastle Web Design

676 Shannon Drive N
Greencastle, PA

Hire Siri

6011 Cactus Valley Rd
Charlotte, NC

Homemade Design

41 Monument Ave
Boston, MA

Imagin SEO & PPC Marketing

7421 Carmel Executive Park Suite 304
Charlotte, NC

Jackpot Money, LLC

2734 Freedom Drive
Charlotte, NC

Jsource Technologies

1407 N ROCKY RIVER RD
Monroe, NC

Justice and Associates LLC

6655 W Sahara Ave
Las Vegas, NV

JVDigital Marketing

401 Hawthorne Ln, Suite 110 Unit 184
Charlotte, NC

Kiara Marche' Accessories

online boutique
Concord, NC

KS Audio Video

19925 Jetton Rd
Cornelius, NC

Mindstorm Communications Group, Inc.

10316 Feld Farm Lane
Charlotte, NC

Modern Web Studios

1067 N Main St
Nicholasville, KY

Ose Seo

12050 Stratfield
Pineville, NC

Palmetto Design Firm

9789 Charlotte Hwy, Suite 400
Fort Mill, SC

PCPC Support

Nationwide Support Center
Columbus, OH

Performance Media Placement

23172 Plaza Pointe
Laguna Hills, CA

PERIGEE NET CORPORATION

PO BOX 3318
Matthews, NC

PERITUS IT SOLUTIONS

PO BOX 480835
Charlotte, NC

Phillips Technology Solutions

814 Tyvola Rd Ste 104
Charlotte, NC

Phone Service Charlotte

201-299 N College St
Charlotte, No

PRO SYSTEMS INC

160-B CUPPED OAK DR
Matthews, NC

RDO llc

193 West End St
Chester, SC

Robinson Asset Recovery Services

6834 Flaxseed Ln
Charlotte, NC

See the Matrix

2132 W Morehead St
Charlotte, NC

Simple Social Media

8624 Knollwood Circle
Charlotte, NC

SMALL BUSINESS ASSOCIATION INC

2049 BIRCHCREST DR
Charlotte, NC

Southern Solutions

531 E 7TH ST
Charlotte, NC

Spaceship Creative LLC

2512 Cranbrook Ln Apt 8
Charlotte, NC

Stablenet Search Marketing

4339 Stuart Andrew Blvd
Charlotte, NC

Starrmobile of Charlotte,LLC

1801 N Tryon St Suite 603
Charlotte, NC

STP Ventures

PO Box 5447
Concord, NC

STREAMLOGIC INC

3030 GLEN SUMMIT DR
Charlotte, NC

Success Systems

1907 Decatur Court
Charlotte, NC

Sunshine Marie Network

8020 Woodsedge Dr
Charlotte, NC

T MOBILE

12920 SE 38th St
Bellevue, WA

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11
Mt. Laurel, NJ

TACCWIRING LLC

Mooresville, NC

Tech Buddy

3825 Selwyn Ave.
Charlotte, NC

Technical Support Solutions

5707 Lawn Meadow Dr
Charlotte, NC

TELOCITY

Charlotte, NC

TELRITE CORPORATION

PO BOX 2207
Covington, GA

The Brandon Agency

13000 S Tryon St
Charlotte, NC

The Hosting Depot

Charlotte Metro Area
Matthews, NC

The Right Way to Write

30 East Georgia Street
Indianapolis, IN

TIME WARNER CABLE

2125 UNION RD
Gastonia, NC

Time Warner Cable Charlotte

706 W Trade St
Charlotte, NC

Time Warner Cable Charlotte

North Caldwell Street
Charlotte, NC

Time Warner Cable Charlotte

110 N College St
Charlotte, NC

Time Warner Cable Charlotte

316 E Morehead St
Charlotte, NC

Time Warner Cable Charlotte

3140 West Arrowood Road
Charlotte, NC

Time Warner Cable Charlotte

210 S Tryon St
Charlotte, NC

Time Warner Cable Concord

46 Union St S
Concord, NC

Time Warner Cable Gastonia

238 W Main Ave
Gastonia, NC

Time Warner Cable Gastonia

2125 Union Road
Gastonia, NC

Time Warner Cable Gastonia

2125 Union Road
Gastonia, NC

Time Warner Cable Gastonia

2125 Union Road
Gastonia, NC

Time Warner Cable Kannapolis

1730 South Cannon Boulevard
Kannapolis, NC

Time Warner Cable Matthews

157 N Trade St
Matthews, NC

Time Warner Cable Monroe

1300-1604 Andrew Jackson Hwy
Monroe, NC

Time Warner Cable Mount Holly

101-123 N Main St
Mount Holly, NC

Time Warner Cable Salisbury

1024 S Fulton St
Salisbury, NC

Time Warner Cable Shelby

120 Memorial Drive
Shelby, NC

Time Warner Cable Shelby

312-398 N Carolina 18
Shelby, NC

Time Warner Cable Shelby

1229 Fallston Road
Shelby, NC

Time Warner Cable Statesville

122 North Tradd St
Statesville, NC

Time Warner Cable West Huntersville

14219 Reese Boulevard
West Huntersville, NC

Time Warner Charlotte

101 S Tryon St
Charlotte, NC

TopRankingSEO.com

PO Box 790274
Charlotte, NC

Twisted Networx

30404 Dogwatch Trail
Albemarle, NC

We Handle Tech

19420 Jetton Rd Suite 101
Cornelius, NC

Web101 Marketing

1895 Forest Lake Dr
Rock Hill, SC

Webb Design

PO Box 690661
Tulsa, OK

WSI Proven Results

5969 Heartwood Court
Harrisburg, NC

www.webcombuilders.com

9106 Exbury Ct
Charlotte, NC

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive
Rockville, MD

Your Computer Guy

19900 S Main St
Cornelius, NC

Zarlun

349-L Copperfield Blvd #332
Concord, NC

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