Fuquay Varina Roofers

in Fuquay Varina, NC

Roofing Reviews in Fuquay Varina

F

Rating
Below is the list of issues we had with our window installation on February 25, 2014.
- Exterior trim (capping) around windows.
- We asked
if all rotting wood around windows could be replaced before trim was installed. Although we were assured that this would happen (it was even written in our contract), it did not.
- Trim was installed on top of drip
.
- Trim was face nailed.
- The trim did not reach the house siding.
- The side
of the sill was not wrapped, leaving an open gap.
Thankfully we have a wonderful painter who was able to help us out with most of these issues. Before the painter, we were
actually considering having someone else replace all of it. Unfortunately we still have to see the nails on the face of the trim, but it is something we will have to live with.
- Back exterior door and storm door replacement.
- When the exterior door was installed it would not latch properly. You had to push it in as much as possible to get the door to latch and lock. Luckily we are pretty handy and were able to fix this ourselves. They removed all the interior trim to install the door and they did replace it, but left us with nail holes we had to fill ourselves. Same with the exterior trim.
- We purchased our own storm door with handle and were told by
that it would be installed for free when the
exterior door was installed. Unfortunately when they replaced the storm door they removed the wood under the door that covered the flashing and never replaced it. Also, the strike plate that came with the door handle was not installed. Not only
was it not installed, but it either got thrown away or the installers took it back with them. We are unable to latch
or lock the storm door. I am currently trying to locate a strike plate for the door (without having to purchase a new
handle) so we can install it ourselves and we will eventually get around to replacing the wood over the flashing.
- Large picture window damage.
- The frame was damaged either by the manufacturer or when it was installed.
did come out and assess the damage and ordered a new frame. This took several weeks.
- Second frame was damaged by the manufacturer, but installer did not notice until after they had arrived for the
installation. It was taken back and a third frame ordered. Took several weeks.
- Third frame was damaged in transit. Fourth frame ordered. Took several weeks.
- Fourth frame finally arrived undamaged. Unfortunately
sent one person to repair the very large, very heavy picture window. This person openly admitted that he did not know what he was doing when it came to repairs as he usually does installs only. Shame on us for not calling
at that point and requesting someone else. I think our patience was just wearing thin and we were ready to be done. Because this person did not know how to properly repair the window he ended up using weather stripping to hold the window in. Because of this, he was unable to install the interior trim work. We called
to schedule someone to come out to install the interior trim.
- Although that person did not know how to repair the window he did do an excellent job of replacing the capping around the picture window and two adjoining windows. The bad part, however, is that when removing the other capping, he managed to damage the glass of the picture window in four different spots and put a hole in the screen of an adjoining window.
- Third crew came out to put in the interior trim and that’s when we realized the other guy used weather
stripping. They then removed the glass, installed it correctly and then placed in the interior trim. Thankfully this crew confirmed the damage to the glass and we called
to have the glass and screen repaired.
(I have to tell you that we were so painfully exhausted at this point.)
- Took several weeks for the glass to be manufactured. The fourth crew to come out actually worked for the window company. Although they made quick work of the replacement, they realized too late that they did not order the interior trim
with the glass and that they had forgotten to bring the proper tools to repair the screen.
- Two more weeks pass by and finally the interior trim arrived and the crew came back to install the trim and fix the screen. That date? June 12, 2014. 15 weeks after the original installation.
- Poor workmanship and customer service.
- Because the first crew that did the original install had primary jobs (window installation a secondary job), we were asked to accommodate their schedule and not work with a time that was convenient to us. Luckily we both work at home and were able to work around that issue.
- In
’s sales pitch, he is proud to boast that his wife comes in after the job is finished and makes sure everything is done to the
standard. This was not the case. She did come by, but never even asked if we were happy with the job nor did she walk around and inspect anything. She simply laid out the invoice and asked that we leave a good review. This was unfortunately prior to us realizing all the issues at hand and well before all the nonsense with the picture window. My husband made note that the installation crew did not clean any of the windows and that we, the customer, had to clean all the smudges and hand prints from all the windows. And we had to vacuum all the trash left around each window. She didn’t seem phased by this critique, took the check and left. Our biggest mistake was that we didn’t go around and check every detail of every item installed, create a punch list, and withhold payment until everything was to our satisfaction.
- When
came to inspect the window frame of the picture window my husband stated that he was not happy with
the capping. He pointed out that it was over the drip
, face nailed, sills not wrapped, did not reach the siding and seamed down the middle.
then shrugged and assured my husband it was done correctly. In all honesty, we feel he did know it wasn’t installed correctly. Even though he did not admit it, he did agree to replace it anyway.
- We feel that it was
’s responsibility to come by after the installation and make sure everything was done properly. If he cares about his company name and reputation, he should be the one to make sure the job is done with superior workmanship.
- Four different crews came to install and repair. We wish
had used one crew who was much more qualified for the install and maybe we wouldn’t have had to deal with the other three.
-
did offer us a $200 refund for all our troubles with the picture window. We even reminded him of that when the job was completed on June 12th. We have yet to see that money. If he does finally send it, I will update this review, but we
’t anticipate receiving it.
$8,161 is a lot of money for us. We let
know in the beginning that it was a lot of money and we expected the job to be done perfectly. It is always a bit disheartening to spend a lot of money, depend of someone to abide by what they
say, and in the end be utterly disappointed. One positive outcome is that we are happy with the actual window
product. We have noticed less noise from outside and the temperatures seem be more consistent indoors. We found out that the window manufacturer now has their own install team. We wish we had gone that route instead.
I truly wish that this were a positive review. The fact that
’s had so many positive reviews was one of the reasons that we
actually called him out for an estimate in the first place. We will no longer rely on Agie’s List for contractors.
And we can honestly state that we do not and will not recommend
’s Exteriors.
- Elizabeth W.
F

Rating
I simply wanted and estimate to have a new roof put on my house. I called Ed. Woody and left a message asking him to call me for the estimate. Waited 3 days, no return call. Called again and left the same message asking for an estimate. Still no return call 5 days later. Evidently, they have more business than they can keep up with being an Angie's list "A" rated roofer.
- Sam J.

Fuquay Varina Roofing Articles

Roofing reviews in Fuquay Varina

A

Rating
We started getting roofing estimates in April 2013 and got quotes from several companies.
Fuquay Varina Roofing Contractors Provider Name Locked
personally came out and talked with us and explained what needed to be done and wrote up the estimate personally. We procrastinated and did not have the work done until April 2014 - one year later. We called
Fuquay Varina Roofing Contractors Provider Name Locked
back and he was just as courteous as before and honored his original quote from the year before. His crew is just as great and there was literally no mess. They kept the job site cleaned up. I was very satisfied with their work.
Fuquay Varina Roofing Contractors Provider Name Locked
is very laid back and not pushy like other companies - two thumbs up!
- Laurie D.
A

Rating
theywere very careful of my plants around the house , were extremely courteous and professional. Did a nice job with clean up. One caveatte, make sure you cover whatever is in the attic with sheets or similiar as there was alot of debris which had fallen down on all on our belongiings stored up there.
- Danielle H.
A

Rating
I was very pleased with
Fuquay Varina Roofing Contractors Provider Name Locked
. My husband and I knew that we needed a new roof when we bought the house in 2009 but have been putting it off for other projects.
Fuquay Varina Roofing Contractors Provider Name Locked
came to the house to talk about the roof since he was doing another project in the area and noticed the state of the roof. We had missing shingles, algae, curvature of the shingles, and you could see the glue between the shingles. Everything on the problem roof list we had. Mr.
Fuquay Varina Roofing Contractors Provider Name Locked
asked if we would like a free estimate and I indicated that we had received other estimates in the past but they were too high for our current budget. Mr.
Fuquay Varina Roofing Contractors Provider Name Locked
was very friendly, informative, and explained the entire process inlcuding follow up after the completion of the project. I received the quote in a few hours and we were very pleased. They were the lowest but also had the best ratings on Anglie’s List and the BBB. During the replacement of the roof he kept my husband posted on all the details throughout the two day job. I was amazed since I was out of town for the whole project and would send me pictures and emails with the progress. We were very pleased with the final result and have and will continue to recommend the company to others.
- Amy S.
A

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Excellent company, great work done on time, workmanship is top notch. I will use them extensively for all exterior projects!
- Tammy H.
A

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Rain water was leaking behind and over new gutters. Ark was recommended by
Fuquay Varina Roofing Contractors Provider Name Locked
's Roofing since the gutter installers said it was a roof problem. Ark investigated and stated it was not a roof issue but water backing up due to the siding. They checked the roof out and assure me roof was in good shape and shingles were good for 25yrs. They did find that the boots were starting to crack. The boots fit over the plumbing pipes and keeps water from entering. They replaced all 3 while they were here and let me inspect the boots they pulled off. They even removed a old vinyal strip that was nailed to the roof when it was originally installed and patched that portion. Great job, good price, fast and curtious. Father and son company. Would recommend them.
- Kristen S.
A

Rating
When I called to make an appointment, my call was answered in a friendly and professional manner (thank you!). An appointment for an estimate was scheduled.
Fuquay Varina Roofing Contractors Provider Name Locked
arrived promptly for the estimate appointment, provided a verbal and email estimate. On the day of repair he arrived at the promised time and did the work he promised. We were very happy with the results and plan to tell our friends and neighbors to use
Fuquay Varina Roofing Contractors Provider Name Locked
!
- Susannah D.
A

Rating
The repairman was courteous and helpful. He came back to confirm the roof repair held and make sure the ceiling had fully dried before patching. The ceiling had staining that now can't be identified at all. He accomplished multiple small household repairs efficiently and everything was done the right way. For example, he used screws to repair the deck railing instead of nailing it without being asked. Will call again!
- Heather D.
A

Rating
great, good communication , workers were very considerate of workers in an active office building. work went smoothly, cleanup was meticulous , very pleased


- joe S.
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All Roofing Contractors in Fuquay Varina, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

///AppCo Pro Painting & Repair Services

4508 Greenbreeze Ln
Fuquay Varina, NC

1 Extreme 2 Another Construction

704 Rawls Dr
Raleigh, NC

10x Worx L.L.C

Raleigh, NC

3D Professional Services

4348 Karlbrook Ln
Raleigh, NC

3G construction

Burlington, NC

5 STAR Service

1149 Executive Cir
Cary, NC

7 Star General Contracting LLC

1444 Cairo Way
Fuquay Varina, NC

906 Improvements LLC

906 S. Blount St
Raleigh, NC

A & M General Contractors Inc

2124 Angier Rd
Fuquay Varina, NC

A & P Developers

116 Halls Industrial Dr
Hudson, NC

A Force of Nature Complete Restoration SVC, LLC

3436 CROFFUT PL.S.E.
Washington, DC

A Hammer and Nail Construction

216 Walnut Creek Drive
Clayton, NC

A HANDY HUSBAND

9626 Bartons Creek Rd
Raleigh, NC

A Master Of All Trades

302 Old Mill Village Dr
Apex, NC

A-Z Home Repair & Improvements

1651 Glengarry Dr
Cary, NC

AAA HOME REPAIR INC

1122 MOORES POND RD
Youngsville, NC

Aabsolute Construction LLC

1942 Sterling Hill Dr.
Fuquay Varina, NC

Aaron House Construction

550 Brent Road
Raleigh, NC

Abels Painting

13 kelly pine ct
Wake Forest, nc

Absolute Metal Roofs

108 South Kerr Avenue
Wilmington, NC

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