Franklin Carpet Installers

in Franklin, NC

Sample Reviews

A

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and his crew are top notch professionals. I had them do carpet and tile in the basement and it looks great. They were on time and very friendly. We discussed what I was looking for and
came back with some excellent options. The job took 2-3 days and they were very polite and easy to work with. They moved all my furniture and put it all back in the right spot! I liked the basement so much I purchased carpet for my living room and they were able to come back the next day and do it. It is a pleasure to find a company that does what they say they're going to do! I want to get laminate flooring in my kitchen and look forward to having
back.
- shaun C.
F

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The installers that came in during installation stole a pair of solid gold earrings, my elderly mother's hydocodone and a pair of aviator
Ban sunglasses. (In order to do this they had to secretly go through all of our things!)When I noticed I called the main head quarters and all they did was put me I touch with installer. He apologized and offered me 100.00. I filed a police report but nothing came of it. Sick about it today, almost a year later... I am disappointed Custom Carpets never followed up with me and just turned their back to the situation. They could of cared less this happened. All they wanted was their money for the carpet! I so dislike this carpet. It cost over $5500.00. My advice Go to a carpet store that takes responsibility for theft from their workers and sells reputable merchandise.
- Lynda N.

Franklin Carpet Installation Articles

Carpet Installation reviews in Franklin

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Perfectly. Two men came on time with the carpet I selected from their floor stock. Installation took about 4 hours and they replaced the carpet, pad and molding.
- Samuel G.
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Very well.
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was quick in turning around voicemail messages. While he is in business to provide himself and his crew a livelihood,
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is not mercenary. The price was competitive and the installation was executed in a professional manner. The final product was what I was looking for. I couldn't be more pleased by this experience.
- William L.
A

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They provided quality service and workmanship along with a top quality product. They had to do very little prep work and they installed the vinyl flooring. My floor is classy. I had one problem after it was installed: My husband moved the refrigerator back in and it snagged on the vinyl flooring We felt sick and scared that it would be permanent. The worker came back out as soon as he could and worked it back into place and explained that the floor should go back into place. I don't believe anyone can tell that happened. The flooring went back into shape. Thanks Angies List--I found them from your site!
- Lorraine W.
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We arrived at the store at about 3:30 in the afternoon. Rather than shooing us away (they close at 4 pm), the store manager courteously answered our questions about products available for a bedroom into which one of our children was moving. This had caught us a little by surprise, and we had to get it done right away. The manager guided us to a medium usage carpet that was ideal for the use intended and a perfect color. The price quoted, including installation and upgraded padding, was outstanding. The installers were at our home bright and early two days later and did a very professional job in all respects. We plan to use this company again when we install tile in our bathrooms and kitchen.
- Nancy K.
C

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First I want to say what
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failed to say until after the fact and that is "You void your
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carpet warranty and installation warranty by using a power brush vacuum."







The Facts: The first issue was in the living room. The
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carpet had a defect running down the middle of the room. They agreed to replace it. Once they replaced it we noticed the seam in the living room stood out. The living room has one seam and when they replaced the piece that had the defect in it the grain of
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was going the wrong way. The installer told us that
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over time will blend together. We disagreed and they sent out a rep to investigate our complaints. Additional issues that we had where the
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carpet on the top four steps of our stairs was installed with the grain going the wrong direction, 90 degrees off. We also received a quote to refinish the wood floors in the entry way. The refinisher came and looked at the wood floor and said he was not sure that the type of flooring could be refinished. He did a test spot which confirmed he was right. Now we have a rough spot in the test area. Another issue occurred when the installers brought
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into the living room
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rubbed against the front door which scratched the paint off the door. I questioned it and the installer stated that can happen moving large rolls of carpet. Another major issue was clean up, the installers did not clean out the floor vents in all three of the upstairs rooms leaving a lot of pad and carpet scraps in them. The rep agreed with our complaints that the living room carpet grain was installed with the grain in the wrong direction,
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on the top four stairs had the grain in the wrong direction and the installers did a poor job cleaning up after the installation. They fixed everything accept the front door and wood floor. About eight weeks later the vacuum cleaner caught a runner in the seam in the living room and pulled an eight inch piece of yarn out.
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state that using a power brush vacuum voids the
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warranty and the installation warranty; we were never informed not to use a power brush vacuum or given anything in writing. After 16 years of vacuuming our original
Franklin Carpet Installers Provider Name Locked
carpets with no snags, this was news to me. In addition they claimed it was not an installation defect and they would not replace
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. It is their responsibility to inform the customer of what voids their warranties. I could agree that it was a vacuum cleaner issue if it were in the body of
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but this is in the seam of which the installer had to hand cut for the third installation.
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tried to fix the runner by cutting a strip of
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yarn and glue it in the void (Runner). There is still a one inch area without yarn and now we have a brown/black burn stain around the runner. After talking with the Installation Manager
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want us to pay them (their cost for replacement carpet and installation) to replace
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that we believe was not properly seamed during the third installation. In short the quality of the
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carpet and the quality of installation was poor.
































- Toby S.
D

Rating
Quality cabinets, but overpriced and certainly not close to wholesale. Required full price (Over $22,000) at time of ordering and six weeks before delivery, putting customer on spot. Invoicing was murky at best and emphasis was on "upselling". Installation was from outside contractor that
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picked, with no connection to overall product, leaving overall job at risk from warranty protection.
Cabinets arrived and fortunately were unblemished, but installer did not have metric screws for hardware and improperly aligned cabinets and kitchen island.
Issue is
Franklin Carpet Installers Provider Name Locked
is expensive, requires full payment in advance and leaves job of install to outside contractor, leaving the contractor and customer at risk. In in case, The install was misaligned and improperly shimmed.
- Win R.
A

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Crew was very professional and efficient. They came and tore out old carpeting first day and laid new carpet the next day. Did a great job moving the furniture around to allow for the work. Price was the best in town.
- Elizabeth D.
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I had specific, trade-related technical questions about cork flooring, and I was very satisfied with
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's willingness to get me pointed in the right direction. I wouldn't hesitate to recommend
Franklin Carpet Installers Provider Name Locked
to professional contractors who have flooring supply and planning needs.
- Karl T.
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All Carpet Installers in Franklin, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1800REMODEL

5850 West Third St.
Los Angeles, CA

A & R Roofing

111 Karen Court
Boiling Springs, SC

A B HAIR CARPETS INC

203 US HIGHWAY #1 North
Norlina, NC

America's Best Carpet Care

PO Box 241
Matthews, NC

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

CARL PATTERSON FLOORING

1075
Hayesville, NC

CAROLINA CARPET

369 WELLS GROVE RD
Franklin, NC

CARPET CONNECTION

441 S HUGHES BLVD
Elizabeth City, NC

Cary Reconstruction Co LLC

2410 Reliance Ave
Apex, NC

CHAPPIE'S CARPET & FLOORS INC

3913 CLARK RD
Sarasota, FL

Clayton Flooring Center

11155 US 70 W
Clayton, NC

Color Your Carpet

9733 Elaine Rd.
Jacksonville, FL

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Dream, Design & Build, LLC

803 Celtic Crossing Drive
High Point, NC

Dry Master Carpet Care

145 Broad St
Waynesville, NC

FLOOR STORAGE OF FRANKLIN INC

1094 HIGHLANDS RD
Franklin, NC

HAYKO Fine Rugs and Tapestries

9-20 35th Ave
Long Island City, NY

Jason & Sons, LLC

4200 US Hwy 29 N
Greensboro, NC

Leslie's Roofing LLC

6220 Falcon Ln
Gainesville, GA

MICHAEL'S FLOORING INSTLLTN

201 COUNTRY RD
Franklin, NC

morgan carpet-construction

8356 Kendrick Rd
Jonesboro, GA

MR BOB'S CARPET OUTLET

230 NE Main St
Franklin, NC

NEW IMAGE COSTRUCTION

4557 TECHNOLOGY DRIVE
Wilmington, NC

PACE-STONE INC

663 WASHINGTON ST
Eden, NC

ReallyCheapFloors - Carpet Mart

1395 Hwy 64W
Murphy, NC

Southern Contracting Services

362 B Lee Rd
Columbia, SC

THE RUG SHOPPE - Full Service Flooring

2010 ALLEN RD
Greenville, NC

WAKEFIELD CARPET & INTERIORS

3553 N HALIFAX RD
Rocky Mount, NC

Weavercooke General Contractor

8401 Key Blvd
Greensboro, NC

Wills Paint & Home Repair

1321 Beechwood Dr
Rocky Mount, NC
Franklin Zip Codes

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