Fairview Water Damage Restoration Services

in Fairview, NC

Sample Reviews

A

Rating
My house was flooded.
and his crew came quickly to assess the damage and remove wet carpet, pads, drywall, insulation, and cabinets. They used antimicrobial spray to assure no mold or other organisms would grow and installed five or six large dehumidifiers and many fans to assure everything was completely dry. The drying process took about four days. Every person on the crew worked efficiently and were pleasant. Having
take care of things, made a difficult situation much easier.
- Sharon C.
F

Rating
In the spring we agreed to have the work done in
, which was still several months away. When we hadn't received any updates up thru May and June we called the team to ask how their planning was coming along. It turned out they had done nothing and at that late time, they were unable to find a subcontractor to shore up the flooring. So we canceled the work but said we were still interested to have the work done sometime in the fall.
Again we heard nothing through August so we called to inquire how they were coming along with the planning. We learned the project lead had left the company. The foreman said they thought we didn't want to use them any more. We said we'd like to give them another
since they were recommended to us. Another month passed and again we didn't hear from them so we called the office manager in
. He had the foreman give us a call. The foreman said it would take about 6 weeks to find a good subcontractor to do the work under the floor. He promised to call us with weekly updates on his
for a subcontractor.
We haven't heard from him since and it has been over 2 weeks now. So I called today to inform the office manager that (1) we no longer want their services, (2) that I would write up an Angie's List review, and (3) we want our hardcopy engineer plans returned to us.
- Kirsten N.

Fairview Water Damage Restoration Articles

Water Damage Restoration reviews in Fairview

A

Rating
Overall, things went very smoothly. The guys from
Fairview Water And Smoke Damage Specialists Provider Name Locked
were generally timely and good to work with. They even went above and beyond the original quote and added two more fans to the project, because of how the walls laid out in my basement. I would definitely use them again, if I had to.
- Darren G.
D

Rating
Company was professional and quick to reply to my initial inquiry regarding the basement clean up. The tearing up of carpet and baseboards along with disinfecting was done in a quick and timely manner. Because of this, I decided to hire them for the remodel of the basement as well. It has been 4.5 weeks and the remodel still hasn't happened. They often don't return my calls and when I do get a hold of them they tell me they have been busy and haven't had a
Fairview Water And Smoke Damage Specialists Provider Name Locked
to talk to the insurance company (to figure out reimbursement). I realize it is a busy season with all of the rain we've had, but I don't feel like I am being prioritized and believe I will go ahead with a different company for the remodel. I'm not sure why it's taken 4.5 weeks. The company keeps apologizing, but mean while, my tenants are living with a torn up basement. It is not right and I don't feel I am being respected.
- Kirsten P.
D

Rating
The experience was a disaster from start to finish. The reason we hired them was because our insurance company listed them as a provider that could do the repairs.
Fairview Water And Smoke Damage Specialists Provider Name Locked
was very quick about coming out to our home to assess the damage. However, every step after this required multiple phone calls to
Fairview Water And Smoke Damage Specialists Provider Name Locked
. It took three days to get a quote (this was a problem because we were trying to coordinate with our insurance company) and once we had the quote and had coordinated with insurance it took over a week and probably half a dozen phone calls to get them to schedule actually performing the work. The contract we signed covered four rooms and was for the expense of $4,700, most of which was not covered by our insurance because our policy didn't cover mold. Two weeks after the initial assessment they finally showed up to begin work. They brought several industrial sized machines, sealed off our rooms, and told us they would return the next day to complete the job. Also, on this day, we were told that instead of four rooms, we would only need to remove the ceiling in two. We were thrilled at the prospect of potentially not having to pay so much money. The next day (a Thursday), no one arrived to complete the job. On Friday, after three phone calls, we were assured that although they "might" not be able to make it that day, they would come on Saturday to complete the job. Obviously, no one arrived on Saturday. On Sunday we were told that they would be arriving at 9am on Monday. At 11am on Monday (again, several phone calls later) we were told they would come that afternoon. They did arrive and complete the job. After talking to the "manager" about the work that had not been performed, he said he would come back the following day to pick up the last of their equipment and bring a new invoice. When the "manager" arrived the next day, he informed me that although they had only had to perform work on half the rooms, they had to charge us more than contracted for the work that was completed, so the total was still the same. We were charged $700 for them to vacuum our hallway. As far as we can tell, the work was of adequate quality. Every interaction with this company was horrible and we feel as though they extorted money from us. Beware.
- Matthew R.
D

Rating
Overall the whole process was terrible.
They came in and pumped the water out with their generators cause we didn't have electricity that is why we flooded. They used our sump pump to help remove the water faster. Then they put fans down to dry it out. Two days later when I had a plumber come and install a battery backup on our sump pump he couldn't do it do to the sump pump wasn't working. I was baffled because it worked when they used it to pump out the water. We realized they didn't plug it back into the wall correctly.
To explain this there is a plug that plugs into another plug.... it is called a switch but it is just a three prong plug that triggers the pump to turn off and on when the float valve gets high enough that the sump pump needs to turn on.
Fairview Water And Smoke Damage Specialists Provider Name Locked
when they were using it to pump my basement out plugged plugged it back into the outlet and not into the plug or switch. If you plug it into the main outlet to will run continuously and no stop. Hence why they call it a switch.
So I called
Fairview Water And Smoke Damage Specialists Provider Name Locked
and they told me they would cut me a check and to not worry about it. I called back after the weekend and the owner (guy) told me he knew nothing about this. I said his manager told me they would cut me a check for the cost of the sump pump. He said he would have to talk to him first and get back to me. I told him he could also call the Plumber and get the price of the sump pump he installed if he needed to. He called me back and said he would no pay until the insurance paid him and that the plumber suggested I was fiddling with the sump pump and was leary of who broke it. My plumber said nothing of the sorts. He was very very rude and wouldn't pay. I told my insurance company. Finally a month later he calls and tells me he hasn't been paid yet and I asked about my check. He finally paid me and the insurance paid him.
Regardless of anything this guy should of apologized and wrote me a check for the sump pump PERIOD! My entire basement just flooded and he is arguing with me over 225.00. He was rude and accused me of tampering with the sump pump. My sump pump worked when the electricity was out.... it worked when the electricity came on and it worked when HIS guys were using it. Then it was burned out and plugged in wrong. I didn't notice because the fans were running and I didn't hear it and thus it burned out probably in a day. I would not recommend this particular company to anyone ever. He is not professional and definitely not customer service friendly. I have two 7 month old twins and my house smelled like mold and they are sick preemie babies I didn't need to deal with his s***. I hope
Fairview Water And Smoke Damage Specialists Provider Name Locked
comes back and curses this guy for the next 10 years with bad luck for the anxiety and stress of this whole process.
- Jolene B.
F

Rating
We contacted them and they contacted us the next day. We were told we were on the waiting list and there were 200 in line ahead of us. This was when we had heavy rain here in Detroit. We called back a week later and set up an appointment because they never called us back to make an appointment. We set up the appointment and no one showed up. We never got a call back from them to reschedule or let us know they couldn't do the estimate at the appointment time.
- William C.
A

Rating
Fairview Water And Smoke Damage Specialists Provider Name Locked
came over right away and assessed the cabinets and the walls around my bay window. He told me that the cabinets had to be removed ). He contacted another contractor who came out the SAME day to remove the cabinets.
Fairview Water And Smoke Damage Specialists Provider Name Locked
came back with fans and sprayed the area to make sure there was no mold (or future mold).
Fairview Water And Smoke Damage Specialists Provider Name Locked
left the fans for 3 days; came back on a Sunday to check again and decided the area was still too wet. He left the fans for another two days (free of charge) and came back again on Tuesday to check the area and take the fans back.
Fairview Water And Smoke Damage Specialists Provider Name Locked
was extremely professional and HELPFUL!! I would never have been able to take care of this as quickly as we did without
Fairview Water And Smoke Damage Specialists Provider Name Locked
's help. He is very knowledge and has many contacts through Homecare Professional Contractors group where he is a member. I already have a cabinet maker coming this week to help me rebuild the cabinets.
You can't go wrong by calling
Fairview Water And Smoke Damage Specialists Provider Name Locked
! I highly recommend him!
- Joyce D.
A

Rating
This was a difficult review to write, because finding water damage and mold in your home is an awful thing to go through. I knew what I was in for when I called
Fairview Water And Smoke Damage Specialists Provider Name Locked
because I've had to do it before. I knew that he was going to have to tear all the drywall out, scrub the 2 x 4's, wall off parts of my home in plastic zipper rooms, and leave loud dryers and dehumidifiers to run 24 hours a day. Plus, we were supposed to go away that weekend for a labor day camping trip. All plans were suddenly off. I DID NOT want to do this! But, if you want to maintain the value of a home you love, you have to bite the bullet.
Once we decided to move forward with the remediation,
Fairview Water And Smoke Damage Specialists Provider Name Locked
brought his team in that very night. They worked until about 1 AM. When they were done, plastic walls from ceiling to floor sealed off the area. Inside the plastic rooms, machines blew hot air and hoses from de-humidifiers drained into my sink. Throughout the weekend,
Fairview Water And Smoke Damage Specialists Provider Name Locked
came by to take readings and keep track of the drying out process. Once he determined that the area was completely dry, he had an outside laboratory come and test the air to be sure all the mold was gone. Thankfully, the air was clear and we were ready to start rebuilding.
Fairview Water And Smoke Damage Specialists Provider Name Locked
is one of the hardest working people I've met, and probably a bit of a perfectionist as well. He is an expert in his field and I trust him to do a job and give it his absolute best. He kept me informed every step of the way and showed me the work as he went. By the time he was done, the area was scrubbed absolutely clean. His expertise is obvious.
The demolition that he did on my water damaged walls was extreme, though I've been through worse, and family members have told me that it isn't necessary and that these companies use scare tactics. Everyone has to decide for himself what to do. We chose to get rid of the mold and have it done right to preserve the value of our home.
Fairview Water And Smoke Damage Specialists Provider Name Locked
and
Fairview Water And Smoke Damage Specialists Provider Name Locked
did an excellent job.
One other thing I liked about
Fairview Water And Smoke Damage Specialists Provider Name Locked
is that
Fairview Water And Smoke Damage Specialists Provider Name Locked
uses unmarked vans. Nothing worse than having plumbing trucks and water restoration vans parked in front of your house for days.
I did not use
Fairview Water And Smoke Damage Specialists Provider Name Locked
for the rebuild because I have another company I had worked with before that I trusted.
I hope that I never have to do this again, but if I do, I'll call
Fairview Water And Smoke Damage Specialists Provider Name Locked
. A couple of things that I would do different next time: There were a few pieces of cabinet molding and shelves that I think could have been preserved and would have helped in the rebuild. Maybe not, but I wish I had involved myself in the decision and looked at what he removed. Also, I wouldn't call on a Friday night when I have weekend plans and the water leak is already stopped. We changed our plans to stay home and keep an eye on the equipment because I was afraid a breaker might blow out and time wasted if the machines weren't running. Next time, I'm calling on Monday.
It was difficult to give
Fairview Water And Smoke Damage Specialists Provider Name Locked
an A on pricing because this kind of work is just plain expensive and I have no way of knowing if I'm getting good value. We were paying out of pocket rather than using our homeowners insurance and
Fairview Water And Smoke Damage Specialists Provider Name Locked
did what he could to keep costs down. Knowing that insurance companies add to costs by requiring extra phone calls and paperwork and also delay payment, a discount for private cash paying customers would have been appreciated.
Overall, the experience with
Fairview Water And Smoke Damage Specialists Provider Name Locked
and
Fairview Water And Smoke Damage Specialists Provider Name Locked
was positive. It's kind of like surgery. You don't want to do it, but if you have to, you want to know you are in good hands and you want the best.
Thank you,
Fairview Water And Smoke Damage Specialists Provider Name Locked
, for all your hard work! Now go home and spend some time with your wife!
- Sandra D.
A

Rating
A drunk driver crashed into our house in the middle of the night. JBenson arrived within 2 hours of having called them for emergency board up service the next day. They sent a crew of 4 (plus an electrician that arrived later). After reviewing the damage, they said they could just board it up or fix the structure. They removed all broken pieces to the structure, reframed the corner, placed sheeting and tyvek and cleaned up the glass around the site. Their electrician (a sub) ran a dummy line through the broken outlet so that we could turn the electricity back on to that part of the house.
The cost listed above is an estimate based on the 5 hours of work. I have not yet seen the claim so I did not rate on cost.
All of the team was very professional and courteous. We are waiting for a final bid to see if they come back to finalize the work.
- KRISTA G.
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All Water And Smoke Damage Specialists in Fairview, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800 Water Damage of WNC

128 Bingham Road, Suite 1250
Asheville, NC

2 Clean Enterprises

129 Bleachery Blvd.
Asheville, NC

A & M Construction

1122 Old Leicester Hwy
Asheville, NC

A Healthier Home

330 Rambling Dr
Hendersonville, NC

A-Team Energy

131 Garren Creek Rd
Fairview, NC

ABC-Restoration & Cleaning

PO Box 527
Asheville, NC

Akins Construction

234 Church Road
Fairview, NC

Allensbc.com

1077 Canary Ave
Yorkville, IL

Alpha-1 Carpet Cleaning Systems

PO Box 16074
Asheville, NC

ANDREY'S CUSTOM HOMEWORKS

14 BRAN RICK LN
Arden, NC

Artisan Tile

65 Mills Place
Asheville, NC

Baker Roofing Co

517 Mercury St
Raleigh, NC

Barefoot Brothers Service Company

P.O. Box 18811
Asheville, NC

Basement & Radon Solutions

PO Box 1134
Hendersonville, NC

BioTek Environmental Inc

534 St Andrews Rd
Columbia, SC

Blue Ridge Construction

PO Box 2565
Candler, NC

Braun Construction Services, Inc.

2143 Payne Ave.
Alcoa, TN

Brumley's Home Repair

97 Oakwood Dr
Brevard, NC

C H I Construction Inc

511 S Morgan St
Roxboro, NC

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Carolina Construction

141 Chickadee Hollow Lane
Hendersonville, NC

CARPET GUYS LLC

248 BETHANY CHURCH RD
Fairview, NC

Christian Brothers Construction Services, llc

4B Long Shoals Road, #309
Arden, NC

Christian Brothers Emergency Services

4B Long Shoals Rd. #309
Arden, NC

CTM Construction

PO Box 324
Riegelwood, NC

Custom Coatings Inc

652 10th Avenue Dr SE
Hickory, NC

Design Painting & Home Repair

PO Box 788
Asheville, NC

DRYPROS CARPET & UPHOLSTERY CLEANING

PO BOX 5664
Asheville, NC

Erayson Lima JR- Professional Home Painting

932 Riceville Rd
Asheville, NC

Everybody Needs Raymond Const. Comp., LLC

102 College Station Dr.
Brevard, NC

FIRST RESTORATION SERVICES OF ASHEVILLE

173 RUTLEDGE ROAD
Fletcher, NC

Full Circle Construction Inc

PO Box 2619
Hendersonville, NC

Furniture Repair Works

1426 Brevard Rd
Asheville, NC

Garren Painting

75 Tall Oak Acres
Zirconia, NC

Hagerling Painting & Paperhanging

301 Old Haw Creek Rd
Asheville, NC

Halley Grant Woodworking, Inc.

3552 Dellwood Rd
Waynesville, NC

Handy Home Helpers

Hendersonville, NC

Hendersonville Custom Painting & Remodeling

211 Windsor Ct..
Hendersonville, NC

Hendersonville Insulating & Restoration

3335 Greenville Hwy
Flat Rock, NC

Higher Ground Rainwater Systems

PO Box 1733
Asheville, NC

Hintzman Homes Inc

6 Tambley Dr
Waynesville, NC

Homeland Renovations & Repairs, LLC

Harper Rd
Hendersonville, NC

K. B . Silver Construction

176 MINGUS ST.
Canton, NC

Lawn-N-Order

Po Box 1551
Weaverville, NC

Leslie's Roofing LLC

6220 Falcon Ln
Gainesville, GA

Nemec Construction, LLC

PO Box 300
Swannanoa, NC

OMNI Builders

Zirconia, NC

Overseers

8 Casey Rd
Mc Donald, PA

Paul Davis Restoration

34-A Redmond Dr
Fletcher, NC

Perfect Coats Painting & Remodeling

8031 Goldenrain Way
Raleigh, NC

Precision Restoration Svc

676 Old Mars Hill Hwy
Weaverville, NC

Pristine Clean Planet

2 Domino Ln
Asheville, NC

ProClaim Public Insurance Adjusters

4651 Roswell Rd. NE
Atlanta, GA

PROFESSIONAL HOME IMPROVEMENTS

PO BOX 2141
Fairview, NC

PuroClean

427 Alexander Ave
Spartanburg, SC

PuroClean Restoration Services

2506 Laurel Park Highway
Hendersonville, NC

QUALITY TEXTILE SVC

80 EMMA SHARP RD
Mills River, NC

Right Building

Lockley Ave
Asheville, NC

ServiceMaster of Buncombe County

1150 Sand Hill Rd
Candler, NC

ServiceMaster of Hendersonville

35 old Brickyard Rd Road 1537
Fletcher, NC

Smart Repairs

1084 N. Ridge Rd
Hendersonville, NC

Sonrisa Builders

1227 Bald Top
Hendersonville, NC

Specialty Cabinet Finishes

282 Ferguson Dr.
Asheville, NC

Straight Edge Painting

PO Box 7206
Asheville, NC

Terry-Lynn LLC

1596 Jennings Road
Statesville, NC

The Buddha Man Handyman

16 Vance Crescent Street
Asheville, NC

THE BUILDING GROUP INC

2515 SPARTANBURG HWY
East Flat Rock, NC

TST Cleaning & Complete Restoration Inc

4400 Bonita Beach Walk Dr
Bonita Springs, FL

Wallake Construction and Restoration

5624 Gender Rd
Canal Winchester, OH

Z Environmental and Construction

1301 Sand Hill Rd
Enka, NC

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