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A
"Needed a new liner. Superior made sure I had pictures of every step of the way particularly nice because of roof location. Neat and informative.

-nancy B.

A
"We bought this service through a deal on Angie's List on a Thursday evening. By Friday midday, we had already scheduled the service for Saturday morning. " They were on-time, very professional, and efficient. I would highly recommend them.

-Collin S.

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Local Articles in Etowah

Chimneys

If you have a wood-burning fireplace, be sure to have it cleaned and inspected regularly to reduce the risk of fire. But be careful who you hire because chimney-repair scams are common.

Photo by John Griffin
John Pilger of the highly rated Chief Chimney Services in Smithtown, N.Y., says shady chimney companies target homeowners in his area.

How to avoid chimney repair scams

These scams lure homeowners via phone solicitations, door-to-door sales pitches or ads offering too-good-to-be-true prices.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Chimney sweep and fireplace inspection, cleaning
Chimney Sweep, Chimney Repair

Regular chimney inspection and cleaning helps prevent fires from creosote buildup and saves money on repairs. Here’s a look at what’s involved and the costs.

A chimney inspection covers every part of the structure, interior and exterior. (Photo courtesy of Angie's List member David G. of Portland, Oregon)
Chimney Repair, Chimney Sweep

Chimneys, fireplaces and vents need to be inspected at least once per year. Even an unused chimney needs to be checked for possible animal nests or damage.

The exposed portion of your chimney receives more weather abuse than any other masonry on a building, says Bard. (Photo courtesy of Angie's List member Jane L. of Philadelphia)
Chimney Repair

By paying yearly attention to your chimney crown to catch issues early, you can save yourself costly chimney repairs and extend the life of your chimney.

Angie's Answers

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Most all professional chimney sweeps now utilize the National Fire Protection  211 Standard for chimneys, fireplaces , Vents and solid fuel-burning appliances for chimney inspections, which determines when and whether he has to access the roof.

There are 3 levels of inspection  The most commonly performed are Level 1 and level 2  are listed:

Level 1            Done as Annual Inspection

                      Routine cleaning of the flue

                      Direct replacement of a similar appliance

Level 1 inspection is recommended for a chimney under continued service under the same conditions with the continued use of the same appliance.

IN A Level 1 inspection, your chimney service tech should examine the *READILY ACCESSIBLE portions of the appliance and the chimney connection. HE will be looking for basic Soundness of the chimney structure and flue as well as the basic appliance installations and connections. HE will also Verify that  the chimney is free of obstruction and combustible deposits.

* Readily accessible Means that no special equipment is required to gain such access, ie.Ladder

 

LEVEL 2            Upon sale or transfer of a property

                       After an operating malfunction or an external event is likely to have caused damage to the chimney

                        Addition or removal of one or more connected appliances, or the replacement of an appliance withone of a different type, a different input rting or a different efficiency.

                        Prior to relining or replacement of the flue lining

 

Level 2 insp. are required when any changes are made to the system. Changes can include a change of Fuel Type, changes in shape or material in the flue,Replacement or addition of an appliance of a disimilar type, input rating or efficiency. Building fires, chimney fire or other seismic events as well as weather events or obvious construction defects would be indicators that a level 2 is warranted.

 

Level 2 includes everything in a level 1 PLUS the *Accessible portions of the chimney exterior and interior including attic, crawl spaces and basements. it addresses proper clearances from combustible in accessible locations.There are no speciality tools required to open or access doors, panels, or coverings during a level 2 insp.  The level 2  insp should also include the visual inspection by video scanning equipment or by other means in order to examine the internaql surfaces and joints of all the flue liners inside the chimney structure. No removal or demolition or any permrnantely attached portions of the chimney or building structure or finish shall be required in a level 2 insp.

*ACCESSIBLE means if you can get to it with special equipment do it but you dont have to take apart anything for said access. Use of ladders and cameras just no demolition.

 

LEVEL 3  SEE NFPA 211 STANDARD FOR DETAILS

 

***THE REAL ANSWER to this question lies with the accessibility of the top of the chimney and roof type.  Most professional sweeps want to examine up close the top of the chimney for cracked masonry crowns , which is very common, Flashing issues, top view down flue, and for prefab chimneys to insp the condition of the Chase cover and cap.

Note that the use of a special tool (ladder) to gain access to the chimney is under a level 2 inspection, which can be additional costs since it is a much more thorough inspection.

It is possible to sweep and do a level 1 insp. without accessing the roof. 

 

Also most professional sweeps have equipment that allows us to sweep the chimney with a rotary system that is operated from inside at the fireplace opening and achieve a much better cleaning than pushing brushes down from the top and without getting on the roof. We also video scan the flue from the hearth so the homeowner can be a part of that inspection or "chimney-oscopy". They see the live action of the top of the chimney and conditions that exist inside their system so when they get their report they know they are not some stock pics that could be used to sell repairs but the actual pics of the conditions they viewed in their system. And we do not have to access the roof.

If the chimney access requires multiple ladders or is a "brush with death", there could be extra cost, and the sweep would make an onsite decision regarding the ability to safely reach the top of the chimney or have to use a lesser option of binoculars or rely on experience to determine whats going on up top based on visible symptoms,  if access is too dangerous or not possible.

 

So don't discount a sweeps knowledge or ability on whether he gets on the roof or not. Check him out on referral sites , company web site, credentials, training and experience. Get referals and check on liability insurance and you should be able to find a sweep that can meet your need. If you are in North Carolina check us out at ClassicChimney.com. For the last 25 years we have been sweeping and inspecting chimneys, certified formerly by the CSIA for 15 years and current member of the NC Guild. give us a call  9197822879

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Chimney Repair reviews in Etowah

A

Rating
Etowah Chimney Repair Services Provider Name Locked
was efficient, professional and thorough. they did a fantastic job explaining things and did not try to up sell us.
- DAVID & ALECIA W.
N

Rating
He arrived within
Etowah Chimney Repair Services Provider Name Locked
time block. He caled ahead of time to tell me his arrival time. He put on boot covers so he would not track in dirt. He offered to change out the filter on the air cleaner. I had the filter on hand.
- Tim T.
D

Rating
We were not impressed with this service - they left a lot of soot and dirt both in the chimney and on the floor around the chimney. We had to use a shop vacuum to clean up all the dirtiness that was left behind on our floor, and then had to mop after that. We just don't think they cleaned as thoroughly as we were
Etowah Chimney Repair Services Provider Name Locked
to believe they would. As for the inspection, it was fine and they did not try to upsell us or pressure us at all - one of the two things that they told us about we already knew we needed from our home inspection. The employees themselves were nice enough.
- Anita P.
A

Rating
I joined Angie's List because I was searching for a mason to repair my chimney. Over the years, the bricks on my chimney were flaking away, and I thought it would be really hard to find a mason that would handle a small job like this. To my surprise, Angie's List had numerous companies from which I could chose! I picked three top-rated companies to quote, but settled on
Etowah Chimney Repair Services Provider Name Locked
because of their fair quote, knowledgable staff, and professionalism. They scheduled a date for the repair, but due to good weather over the entire summer, they were able to bump-up my date by a few weeks (which was awesome!). I let them pick the bricks, and the match was great! And, they provided "before" pictures with the quote, as well as "after" pictures when the job was complete, which contributed to my confidence in their work.
- Sandra K.
F

Rating
I called for a foundation inspection and to have some cracks repaired in my house. One guy came out, crawled under my house and seemed to do a thorough inspection including pictures of what he determined were faulty repairs from the previous contractor. After about two weeks, I finally get a written report indicating that the foundation expert was going to look at the pictures and get back to me. Fast forward a few more weeks. I contact try contacting the guy who did the initial inspection only to find out he is no longer with the company. I contact the foundation guy and he makes an appointment to come and do a re-inspection. Although he did come, he clearly was not comfortable coming to my neighborhood because it was during the time of the
Etowah Chimney Repair Services Provider Name Locked
Brown/
Etowah Chimney Repair Services Provider Name Locked
unrest and he did not want to be anywhere near Leimert Park. This was in November 2014 and in December I emailed him to see what his estimate was. He emailed me back, said he thought he had sent me a report, apologized and I never heard from him again. He did however mention that he did not think this was something that I could present to my insurance company. Maybe that is why he never got back to me besides the fact that he did not want to be in the
Etowah Chimney Repair Services Provider Name Locked
/Leimert area. Needless to say, I am looking for someone else at this point and I will be sending this same scenario to Angie's List.
- Yvette T.
A

Rating
Etowah Chimney Repair Services Provider Name Locked
was great to work with! We have very little experience with wood-burning fireplaces and wasn't sure what to expect when we decided to get our fireplace inspected and cleaned for the first time. It was great seeing the video of the chimney all the way to the top. He provided input as to what repairs were needed and what to prioritize as well as tips on how to use the fireplace. Great experience overall!
- Michael D.
A

Rating
Knowledgeable in all cases and provide the best service and most reasonable quote. Good detail with picture and follow-up with emailing of pictures. Very professional and concerned with quality of work. Great appearance.
- John P.
F

Rating
They never showed up, and never called. I called them and they had no idea who I was and weren't able to reschedule. The person I spoke to barely spoke english and said the people wouldn't even be back until Feb 4th. I want my money back. I took a day off work to have this done and I can't take another day off for them.
- Ellen B.

All Chimney Repair Services in Etowah, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A+ HOME IMPROVEMENTS

11 SCOTTSDALE DR
Asheville

ALCS Aaron Lander Construction Services

203 East College St
Black Mountain

Asheville Construction Co-op

415 Bertonley Ave
Charlotte

B & B ROOFING

PO Box 1502
Weaverville

Baker Roofing Co

517 Mercury St
Raleigh

Best Roofing Company

44 Buck Shoals Rd
Arden

Black Mountain Stove & Chimney

201 Black Mountain Ave
Black Mountain

Carolina Custom Exteriors Inc

211 Amboy Rd
Asheville

Carolina Ductmasters

4327 Reidsville Road
Winston Salem

Carolina Ductmasters

21 Business Park Circle
Arden

Carolina Foundation Solutions LLC

2650 Ramada Rd
Burlington

CJ Stone

20 Howard Rd
Fairview

CLEAN SWEEP THE FIREPLACE SHOP

1547 S MAIN ST
Waynesville

Dominion Home Improvements

406 Jack St
Hendersonville

Environmental Chimney Service Inc

1669 Charlotte Hwy
Fairview

Eric Shipp

Asheville

Everybody Needs Raymond Const. Comp., LLC

102 College Station Dr.
Brevard

Frye Masonry Inc

50 Old Concord Rd
Fletcher

Going Green Builders LLC

222 Dogwood Hills Dr
Brevard

Guy Roofing

201 Jones Rd

Handy Home Helpers

68 Wild Turkey Trail
Hendersonville

Home Fires Company

147 First Avenue East
Hendersonville

Homeland Renovations & Repairs, LLC

Harper Rd
Hendersonville

HomeSource Design Center

172 Charlotte Street
Asheville

JOE CHAPMAN ROOFING

78 BRUCE CIR
Pisgah Forest

Leslie's Roofing LLC

6220 Falcon Ln

Outlaw Masonry

501 E Patterson St
Hendersonville

PROFESSIONAL FIREPLACE INSTALLERS

P.o box 254
East Flat Rock

Reece's Klean Sweep

310 Reger Ave
Swannanoa

Right Building

Lockley Ave
Asheville

Robert Crawford Masonry

44 Warlick rd
Mills River

Roofing By Joe LLC

115 Little Hungry Rd
Hendersonville

Smart Repairs

1084 North Ridge Road
Hendersonville

SOLID ROCK MASONRY

63 HOUSTON RD
Barnardsville

Sonrisa Builders

1227 Bald Top
Hendersonville

Suburban Masonry

40 Skyview Terrace
Asheville

T's Construction and Property Preservation

111 N Mapleton Dr
East Flat Rock

Total Home Maintenance

501 Dennis St
Swannanoa

WNC Roofing

15 Loop Rd
Arden

Wright's Hearth Heat & Home

2614 Hendersonville Rd
Arden

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