Durham Medical Alert Systems

in Durham, NC

Sample Reviews

B

Rating
While it took quite awhile for the
folks to get back to me for the initial set-up, everything went well once they did. The product seems like a very good medical alert program, since it has a GPS system in it. Thankfully we have not had to use it yet.
- Patrick N.
A

Rating
We have used Lifeline medical alert from
Services for several years now for two elderly family members living alone and we have been very happy with the service. First we got Lifeline for my grandmother, and we were so happy with it my great-aunt also got a Lifeline button. There is a medical alert button to be worn on a necklace or bracelet and pressed if there is an emergency, and there is an alert box that connects through the regular telephone line, there was no instillation, you just plug the box in like a regular telephone.
JFS calls to remind us to press the button to test the system at least once a month to make sure it is working, and all medical alerts triggered by pressing the alarm button have been handled promptly and accurately.
The full cost is $37 a month for those with adequate income, and because it is through
Services there is a sliding fee scale for lower income seniors.
- Linda P.

Durham Medical Alert System Articles

Medical Alert System reviews in Durham

A

Rating
The gentleman arrived on time and spent plenty of time with us to make sure we were comfortable with everything. They also call every month to test out the system.
- SUSAN O.
F

Rating
The system seemed convenient at first, but now they are refusing to honor $1,818.06 of a purchase of FSA-eligible items that was made online (using one of their partner paperless pharmacies within the designated time frame) from the correct plan year. All items in the order were listed as "FSA eligible" by the partner paperless pharmacy. The purchase was made using the Benecard in a time frame that is covered by both the 2009-2010 plan year and the 2010-2011 plan year. They are supposed to exhaust the 2009-2010 plan year funds before dipping into the 2010-2011 plan year funds. Instead, they show $1,818.06 of unclaimed funds in the 2009-2010 plan year, are using the 2010-2011 plan year funds to cover the 2009-2010 purchase, and have exhausted the 2010-2011 plan year funds by doing so. In other words, they are trying to keep the $1,818.06 that was withheld from my paycheck. Yes, steal it! And they have taken away my ability to use my 2010-2011 plan year funds in the meantime. It has been almost four months since the 2009-2010 plan year purchase and they still have not corrected the problem. It is an ongoing nightmare trying to get it resolved. $1,818.06 is a lot of money for them to try to "keep" when the purchase was made within the guidelines. I doubt that I will ever use this company again. The only reason that I might is if it is my only option to use pre-tax dollars to pay for medical expenses or dependent care expenses. But I would minimize the coverage and look for other options first. They also seem to delay dependent care expense reimbursements, requiring resubmission of the same claim forms (after an initial denial) before they will approve them. If you use ANY of their FSA services, hold onto your receipts and track the processing of your claims!
- BECKIE C.
A

Rating
My friend recommended this company because of the technology they use. If my mother falls and is not conscious, the medical alert system goes into effect and contacts the emergency people. I thought this was better because one of my mother's friend fell and was unconscious and could not push a button....so she laid on the floor for hours I met with Avrum
Durham Medical Alert Systems Provider Name Locked
. He was very professional and my mother had the system up and running within 24 hours.
- beverly D.
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All Medical Alert Systems in Durham, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Affordable Family Care Services Inc

4020 Wake Forest Rd
Raleigh, NC

ARCI Enterprises, LLC

1313 St Regis Ct
Monroe, NC

Best Medical Alert LLC

8310 Allison Pointe Blvd
Indianapolis, IN

EMS Sentry, Inc.®

435-B Applegrove St.,NW
North Canton, OH

FrontPoint Security

1568 Spring Hill Rd.
Mclean, VA

Guardian Protection Services

174 Thorn Hill Rd
Warrendale, PA

Home Helpers - Serving the Triangle Area

539 Keisler Drive, Suite 101
Cary, NC

Lifenet Alert Systems LLC

15 Bryant Ave
Roslyn, NY

Medical Care Alert

43422 West Oaks Dr.
Novi, MI

MEDICAL GUARDIAN LLC

1818 Market Street
Philadelphia, PA

The Learning Wheel

3201 York Town Ave
Durham, NC

Valued Relationship Inc

1400 Commerce Ctr Dr
Franklin, OH

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