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Internet Service Providers to Avoid

110

Top Rated Internet Service Providers

15

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Over 2,631 reviews for
Durham Internet Service Providers from people just like you.

B
"I've been having trouble with them, their prices were extremely high. But they did lower my bill. I was paying $225 and they lowered it to almost $150.

-Virginia K.

C
"
is the only choice we have. In the rural area that I'm at, we can only get
and they're slower than, yeah." All the neighbor's complain that it is super slow. I don't think all their fiber optic stuff is up to date in town. Nobody else has lines out here so we don't have a choice. We had called them because our bill was so high and our internet so cruddy. They told us if we changed packages that it will lower our bill and that we would get better internet service. So, okay, fine. I didn't know that there was anything involved here at the house. The service guy had to come out and adjust something on the box. They had to do something on their end and then he had to come and do an update at the box. It has been better but you can tell on the weekends and when the weather's bad. On the weekends you can tell there are a lot of people on the internet because it's really slow. Different times a day even throughout the day, especially during bad weather. The service guy was scheduled to be here between 10:00 and 2:00 and he was here right after 10:00. The guy was really nice. He had to come out a couple of days later again because I was still having problems. One of their lines was old and he had to replace it. They said something about the box outside going to something else was not good. The guy figured it out. I was on the line with tech support I don't know how many times that day and finally they said we just need to send someone out and he was there right away.

-Tammy R.

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Internet Provider reviews in Durham

F

Rating
They have the worst customer service I have ever had to deal with. The employees do know how to apologize for the wait and the problem, they just have no solutions to any problem. whatsoever.

- joy S.
D

Rating
They are the only choice I have, there’s nobody else here. As a national company, their service is mediocre. I called them this morning and for an hour on the phone the issue was not solved so they have to call me back until they finally figure out why their system is not working properly. They could not answer my questions so we did not resolve any thing. We just spent a lot of time on the phone. For the last couple of weeks, there was a problem with their service but they could not resolve it and they could not figure out why it’s not working the way it should work.
- jerome L.
B

Rating
Not too bad, they are pretty good. We had some problems initially. They came out and diagnosed the problem we had for years and took care of it right away. Their price is just the same like the rest of them. We even tried satellite but we couldn't get a better deal anywhere we went. They have good quality service.
- Richard S.
D

Rating
Durham Internet Service Providers Provider Name Locked
isn't very good. They are pretty bad on service. If you have a problem, you call, they want you to fix it on the phone. If I knew how to fix it, I wouldn't call them. For customer service, I give them a D. They are kind of a monopoly in the area in which they operate so pricing they are pretty inline... you are not going to get anybody much more or much cheaper. They are making a
Durham Internet Service Providers Provider Name Locked
off this stuff and the monopoly problem is the reason. It is reasonably good. The thing goes off from time to time, or your phone misbehaves and I guess that is part of our new age of technology.
- John M.
B

Rating
Reliability is an A. Speed and such is all an A. Pricing, give them a C because it is almost $65 for the internet. That is a little high. It seems like every year or so they go up a few dollars here and there. I have never had a problem I don't think I have ever called them about. I called them once and they came out the same day. I am going to start shopping to find a better deal.
- Russell H.
F

Rating
In the past the service was generally good but over the past 2 months it has been very bad. Toward the end I had been without service for about 2 weeks. I have attempted to contact them but when I call I just get a fast busy signal. It seems they have gone out of business and haven't told anyone.
- Richard R.
F

Rating
They came last sat to connect my service. When they came out they told me there was something wrong with the pole. They told me to call and someone would come out on monday. When I called on monday, they told me they would not come out for 2 weeks. I told them that was unacceptable, I spoke with a supervisor and was told that someone would call me back in an hour. After 3 hours I called back and they told me they had scheduled me for this Friday, that was unacceptable. I spoke with another supervisor, and was told I would be called back in a couple hours, I have not been called back 24 hours later.
- Belinda K.
F

Rating
I was put on-hold this morning for 20 minutes. Then, the service rep told me I had to talk to someone else. So, I was put on hold for another 25 minutes. Now, I have been forced to call CenturyLink again because my issue couldn't be resolved by the rep on the on-line chat. I was on-hold again for 20 minutes before I could even through. Again, that person had to transfer me to "the appropriate service person." After 5 minutes, my call was sudenly disconnected from CenturyLinks end. So, I had to call a third time. Now, i have been waiting for 15 minutes to get through to someone again. I have been forced to waste an hour and a half of my time waiting for customer service reps at a COMMUNICATIONS COMPANY. Delta Airlines has a service where the customer can leave their number and Delta will call that customer back when their number comes up in the queue. CenturyLink has the nerve to have a recurring taped message that says, "Your call is very important to us. Thank you for your patience. A representative will be with you shortly." What a bunch of horseshit that is!!! Companies who value their customers don't make them wait for more than 5 minutes, TOPS. I WOULD NEVER, EVER, EVER USE CENTURYLINK AGAIN. I WOULD NEVER, EVER, EVER RECOMMEND CENTURYLINK TO ANYONE, NOT EVEN MY WORST ENEMY. THE WORST CUSTOMER SERVICE I HAVE EVER, EVER EXPERIENCED!!!!!!!!!!!!!!!!!!!!!
- Nancy P.

Internet Service Providers in Durham, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2-brother renovation

220 dogwood st
Cary

2gbhosting

120 Woodburn Rd
Raleigh

Aaron's Computer Works

2137 Baker's Chapel Rd
Smithfield

Affordable Mobile Marketing

4637 Crabtree Boulevard
Raleigh

Alexander Technical Resources

1263 Glenwood Ave. SE

Amazon Business Services

41325 clear water way

AT&T

Cary

AT&T

5348 Mcfarland Rd
Durham

AT&T U-verse

141 SW Wilshire Blvd

AT&T U-verse Raleigh

1220 Robinson Ave
Raleigh

ATKINS WIRING

813 Northampton Dr.
Cary

Audio Advice Inc

8621 Glenwood Ave
Raleigh

Author's Boutique

410 N. Boylan Avenue
Raleigh

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Barking Bird Media Web Design

3013 Varcroft Rd
Knightdale

Best Edge SEO

410 N Boylan Ave
Raleigh

Best Practice Institute

410 Evernia Street

CMB Network Support

9139 Boulevard 26

Comcast Cary

8322 Chapel Hill Rd
Cary

Comcast Durham

119 W Main St
Durham

CommercePundit.com

1625 Lakes Pkwy.

Consumer Electronic Service

517 E Chatham St
Cary

coyotegraphics

607 dycus rd

CYBER DISH INC

3646 TOP OF THE PINES CT
Raleigh

D1J1T Computer Services

105 Akiry Ct
Cary

Dillon Systems, Inc

130 Commerce Pkwy
Garner

DISH Network

800 Henderson St
Durham

Dish Network Durham

123 E Main St
Durham

Dish Network Durham

123 East Main Street
Durham

Dish Network Raleigh

500 S Salisbury St
Raleigh

Dish Network Raleigh

500 S Salisbury St
Raleigh

DSL Raleigh

Raleigh

EHome Compass

110B Circle Seven Dr
Middlesex

ForbenMedia

7401 Summerhill Road

Frontier Communications Corp

5003 S Miami Blvd
Durham

Geeks on Call

2530 Meridian Parkway
Durham

Greencastle Web Design

676 Shannon Drive N

H B Inc.

2625 Hunters Meadow Lan.
Raleigh

IntellaSync

2551 Perthshire Lane
Fuquay Varina

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

JHMWebDesign

26 Chancery Pl
Durham

LAMB DESIGNS

1200 RED OAK DR
Sanford

LeadsNearby

2804 Anfield Rd
Raleigh

Leapdog Marketing

2501 Blue Ridge Rd
Raleigh

Modern Web Studios

1067 N Main St

NET FRIENDS, INC.

327 W MAIN ST
Durham

NORLINX

5100 Unicon Drive
Wake Forest518

OMG Smartphone Solutions

10500 Glenwood Ave
Raleigh

Payday Loans

5007 Southpark Dr
Durham

PC Technika

12205 Inglehurst Drive
Raleigh

Performance Media Placement

23172 Plaza Pointe

Price Right Computer Repair

2530 Meridian Parkway
Durham

Rungs LLC

PO Box 10503
Raleigh

Strategic Marketing Solutions Inc.

6213 Clamshell Dr
Wake Forest

Surazal Systems, Inc.

875 Walnut Street
Cary

Synergy Integrated Systems

11205 Jonas Ridge Ln
Raleigh

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Colors of AJ Web Services

Triangle Area and Beyond
Durham

The Customer Advantage-Groupon

929 Lorain Ave
Durham

The Right Way to Write

30 East Georgia Street

Time Warner Cable

910 7th St
Goldsboro

Time Warner Cable

Chapel Hill

Time Warner Cable

Fuquay Varina

Time Warner Cable Cameron

100 Factory Shops Rd
Morrisville

Time Warner Cable Carrboro

206 W Main St
Carrboro

Time Warner Cable Cary

8322 Chapel Hill Rd
Cary

Time Warner Cable Chapel Hill

135 Franklin St
Chapel Hill

Time Warner Cable Chapel Hill

105 N Columbia St
Chapel Hill

Time Warner Cable Clayton

328 E Main St
Clayton

Time Warner Cable Durham

708 East Club Boulevard
Durham

Time Warner Cable Durham

801 Ramseur St
Durham

Time Warner Cable Durham

105 W Main St
Durham

Time Warner Cable Fuquay Varina

127 S Main St
Fuquay Varina

Time Warner Cable Garner

903 W Garner Rd
Garner

Time Warner Cable Morrisville

101 Innovation Ave # 100
Morrisville

Time Warner Cable Morrisville

4200 Paramount Parkway
Morrisville

Time Warner Cable Raleigh

128 W South St
Raleigh

Time Warner Cable Raleigh

2505 Atlantic Avenue #101
Raleigh

Time Warner Cable Raleigh

101 E South St
Raleigh

Time Warner Cable Raleigh

2505 Atlantic Ave #101
Raleigh

Time Warner Cable Raleigh

2505 Atlantic Ave #101
Raleigh

Time Warner Cable Wake Forest

216 E Roosevelt Ave
Wake Forest

Time Warner Cary

404 W Chatham St
Cary

Time Warner Durham

708 East Club Boulevard,
Durham

Time Warner Raleigh

105 E South St
Raleigh

TrapStarNC Communications, inc.

624 holly springs rd
Holly Springs

WARP COMPUTERS

4701 Atlantic Ave
Raleigh

WEB BASIX

2530 Meridian Pkwy
Durham

Web Media Marketing Pro

9943 Harford Road

Webb Design

PO Box 690661

Websites by J.H.

1000 Smith Level Rd APT F18
Carrboro

Whiteboard Creations

204 Wax Myrtle Court
Cary

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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