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B
"The tech was a little early but was professional and courteous. I have to question their cleaning methods because the areas I hoped would have been cleaned, were" not. I know the tech tried to remove the spots but he said he was unable to. ?? The process was actually quite fast and I was advised the carpets weren't terribly dirty. I'd hire a different company if I had to do it all over again.

-William S.

A
"Excellent work and communication from the company. They were able to accommodate our schedule, showed up on time (with a phone call ahead of time), did a great" job, and the owner called to make sure we were satisfied. Really focused on good work and good customer service. The Angie List reviews of this company are spot on.

-Gregory N.

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Angie's Answers

?

RUN, don't catwalk away !

If there is a strong urine smell, you have to assume their realtor noticed it even if they were acclimated to it and had them clean the carpets so there would be a chance of selling it. The fact there is still strong odor means it has saturated walls, run down behind baseboards, saturated carpet and mat and subfloor, etc.

Short of a total strip-down of all flooring and baseboards, shelves, mantles, etc and complete sanitizing and chlorine bleach treatment of thereby exposed surfaces followed by repainting and reflooring, you don't have a prayer of getting rid of it. If they let their cats spray and urinate in the house they probably did it all over the house, not in one area, as cats tend to want to go to the bathroom in a "clean" area, not in one fixed spot like dogs.

You are looking at probably $20,000 to get rid of the smell for sure, and even then if the house gets humid in rainy or hot sticky summer weather, the smell could come back out of subflooring, etc.

There are a lot of houses out there - I would bet you looked at this one with intent to buy because it was cheap compared to the competition - well, now you know why, and if you buy it I bet you will know why again every time you come into the house, and get run over by the same train when YOU try to sell it.

Just walk away.

?
Hi,

This is Kyle K from Member Care. Thanks for your question. I'm happy to help!

The Super Service Award is the highest honor given to companies by Angie's List. The exclusive recognition is given annually to service companies who have achieved and maintained a superior service rating from our members throughout the past year. There is no fee to accept the award, and members look for Super Service Award winners when making a hiring decision because only about 5% of companies on Angie’s List meet the strict eligibility requirements. Being eligible is an excellent achievement!

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help!
?
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Carpet Cleaning reviews in Durham

A

Rating
We have 2 dogs and a beige couch, so need I say more? We had no hope of getting our couch back to its original state, but at least we wanted to get some of the stains out. We hired at the recommendation of Angie's List and a good friend. They were very friendly, courteous and prompt, and the work they did greatly exceeded ...More even our most optimistic and unrealistic expectations! The work was carefully done, good instructions about letting it dry, etc. We would certainly use them again and recommend them to our friends. We had previously used , but not only did a much better job, but at a substantially lower price. We'd give them an A+ if we could.
- Daniel K.
A

Rating
I was concerned about my carpet cleaning because I had cat urine order in my living room that I had previously tried to eliminate with two different types of solutions. I talked to the owner and he assured me that they would do the best they can to get rid of the order, I was skeptical of this because my off the counter products that had a guarantee ...More didn't work. Well let me tell you, Turbo got the job done. I'm so happy with the cleaning. It is such a pleasure to walk in to the house and just smell clean. That day I had company come by and they swore I had new carpet. I am very happy with the end results.
- Bonita B.
A

Rating
well two men came and worked on separate things. floors left a bit wet around rugs. but overall tried hard to do a real good job.
- janet Z.
A

Rating
In the past we have always rented equipment and cleaned the carpets ourselves, usually with what we thought were decent results. We were absolutely amazed at how much better the carpet looks after this professional cleaning. (And I don't have a sore back from lugging around a heavy cleaning wand and hoses). The process was explained and ...More went about doing the cleaning quickly and thoroughly. He took just a bit less than 3 hours to complete the job. Now that we did it professionally, we're convinced to do it again next time with this company. Well worth the cost vs. DIY.
- Richard D.
A

Rating
I was skeptical of this method since it didn't use water, but I must admit the carpets looked great when finished and there was little drying time and no furniture protectors to deal with. One person did it all - he was friendly, punctual, and did a good job.
- JOHN and Phyllis P.
A

Rating
I purchased the big deal on 11/12, and was contacted almost immediately to see if I was available the next morning (this was one of my preferred times). I told them that I was and would give them access since I would not be there. I asked them to clean all of the tile and the grout in my kitchen which was about 250 feet. I received a call about 10 ...More minutes before arrival just to confirm what I needed cleaned. I came home from lunch and looked at the tile, and it was gorgeous! It's difficult to keep both the tile and the grout clean in the kitchen because it's all white and I have two dogs. I was very happy with my service and will call again if I need more work done.
- Jon D.
A

Rating
came with a helper to clean six areas in our home. They were fast and efficient, explaining things along the way. They spot treated a few areas first and then got to the main cleaning. What I loved is that the carpets were not saturated and were dry within the 24-hour timeframe they gave us. Other companies that I have used ...More in the past for other homes were still wet up to six days later! We had a couple of areas that were larger than the typical room size, but was very fair in pricing a little more for doing the extra carpeting. Another great thing is that all of the carpeting edges along walls were clean also. Other companies, after cleaning, left a gray area along the edging of the carpet that looked like soot. I'm happy to have a company in my file that I can trust to do a thorough, reliable job.
- Kim D.
A

Rating
Excellent! is very responsive, professional, conscientious and does not cut corners, from what i observed. This was an Angie's List Big Deal that did not involve much money for , but he treated the job as if it were a big job....same level of care and attention. I was so impressed that I asked him ...More to submit a quote to power scrub and seal my large stamped concrete (keystone-looking) driveway, Still waiting to receive it. Hopefully, it's reasonable so that I can award him the work. He's terrific!
- Deborah M.

Carpet Cleaners in Durham, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st CHOICE Painting & Remodeling

1001 Navaho Dr. ste 107
Raleigh

2-brother renovation

220 dogwood st
Cary

3D Professional Cleaning Services

1613 Extine Ln
Raleigh

3D Professional Services

4348 Karlbrook Ln
Raleigh

A 1 Dry Carpet Cleaning

8010 River Watch Ln.
Raleigh

A Carpet's Dream

616 Meadow Top Cur
Burlington

A Cleaner World

1129 Weaver Dairy Rd
Chapel Hill

A Powerhouse Move

644 Edwardian Lane

a premier carpet cleaning

4909 waters edge drive

A1A CARPET DRY-CLEANING

128 DAFFODIL LN
Clayton

Above & Beyond Carpet Cleaning

517 Clifton Blue St
Wake Forest

Ace Rug Cleaning Company Inc

2426 Atlantic Ave
Raleigh

Advanced Home Improvements

2600 brantley drive

Alex Cleaning Service

8000 Duck Creek Dr
Raleigh

All Aces Carpet Cleaning

1411 Helmsdale dr
Cary

All Clean Mobile LLC

3009 Van Dorn Rd
Knightdale

All Out Carpet Cleaning

PO 436
Rolesville

Allegiance Custom Cleaning

604 Calavaras Ln.
Knightdale

ASAP SPOTLESS

PO BOX 18171
Raleigh

Atlantic Building Solutions

4441 Six Forks Rd.
Raleigh

Atlantic Building Solutions, LLC

4441 Six Forks Rd. Ste 106 #234
Raleigh

Authentic Maid Service

6801 Woodbend Dr
Raleigh

Auto Preservation of Cary

1370 NW Maynard Road
Cary

B&A Cleaning Inc.

1400 E. Gerr St.
Durham

Balanced Environmental Solutions, LLC.

5710 ARRINGDON PARK DRIVE
Morrisville

Barfield's Cleaning Service

P.O. Box 1364
Clayton

BCR Janitorial Services, Inc.

821 Alderleaf Drive
Fuquay Varina

Bedlack, Dr. Richard S.

200 Trent Dr
Durham

Bens Cleaning Services Inc

14204 Cross Creek Dr
Raleigh

Best In Town

1314 Plateau Pl
Graham

Bill's Hire-A-Hubby

4220 Old Graham Rd

Blackmon's Carpet Cleaning

2420 Lindmont Ave.
Durham

Brothers Cleaners

5020 Atlantic Ave
Raleigh

BUDD GROUP

2129 HIGHWAY 70 E
Durham

C & S CONTRACTING INC

4605 TREADSTONE CT
Raleigh

Capital Commercial Cleaning

2700 Cartier Dr
Raleigh

Caravan Rugs Cleaning

8613-109B Glenwood Ave
Raleigh

Cardinal Carpet Care

178 Kinton Farm Ridge
Fuquay Varina

CARPE DIEM CLEANING

902 Pearl Street
Durham

Carpet Dry Clean

3101 Stonybrook Dr
Raleigh

Carpet One Floor & Home

3738 Durham Chapel Hill Blvd Ste B
Durham

CARY CARPET CARE

PO BOX 1394
Cary

CARY CARPET CARE

5 CALLAHAN CIR
Durham

CHEM DRY OF CHAPEL HILL DURHAM

1121 NC HWY 86 N
Hillsborough

Chem-Brite

931 Allister Rd
Durham

CitraSteam

554 Derby Lane
Wake Forest

CJM&4 Enterprises LLC.

736 Quarry st.
Raleigh

Clark's Carpet Cleaning Service

MM00 Dobbin Pl
Raleigh

Clean Home Carpet Cleaning

4022 Winecott Dr
Apex

Cleanest Carpet

128 Locket Dr
Clayton

Cleaning Concepts Inc

5500 Tanglewood Pine Lane
Raleigh

Cleaning Gurus

2708 Brigadoon Dr. Apt 2
Raleigh

CleanTech Carolina Services LLC

P O BOX 98627
Raleigh

Color Your Carpet

9733 Elaine Rd.

COMPLETE CARPET CARE BY COATES

3101 GUESS RD
Durham

Correia`s Cleaning Services

1543 Cooper St
Durham

Country Clean, Inc

2987 Hwy 301 N
Dunn

CUSTOMER'S CHOICE

4816 KAYCEE CT
Raleigh

Dave's Carpet Care

120 Tiercel Ct
Cary

DUN-RITE CLEANERS

1223 PEE DEE AVE
Albemarle

Earth Friendly Janitorial

4232 Louisbury Rd
Wake Forest

EATMANS CARPETS & INTERIORS

8101 GLENWOOD AVE
Raleigh

Eduardo's Cleaning Service

6320 Litchford Rd
Raleigh

Empire Complete Services

4412 Brockton Drive
Raleigh

Encore Carpet Care

2810 Yonkers Rd
Raleigh

Enviro Clean

2502 Shepherd School Road
Zebulon

envirosafe1carpetcleaning

3913 Iron Horse Rd
Raleigh

Ericson Carpet Cleaning

118 Cline Falls Dr
Holly Springs

Estate Carpet Care

3100 Taylors Ridge Rd
Wake Forest

Eternal Cleaning LLC

2000 Waters drive
Raleigh

Extremely Clean Cleaning Services, LLC.

1300 Martin Luther King Parkway
Durham

FabriCare Services, Inc

2705 Fayetteville St
Durham

Flooring by Design

PO Box 71620
Durham

Forest Glen Apartments

100 Lynn Forest Dr
Durham

GBE Cleaning

5740 Poolside dr.
Raleigh

GED Cleaning Solutions Inc

PO Box 110453
Durham

Green Enviro Maids

PO Box 912
Carrboro

Green Zone Carpet Cleaning

10520 Chapel Hill Rd
Morrisville

HEAVEN'S BEST CARPET CLEANING

3109 SLATER RD
Morrisville

Heaven's Way Cleaning LLC

103 Dove Cottage Ln
Cary

J & C Carpet Cleaning

1506 Woodway Club Dr
Durham

J & S CARPET SPECIALIST LLC

1207 ROTTERDAM LN
Creedmoor

J&J Cleaning Service LLC

8311 Brier Creek Pkwy ste 105-339
Raleigh

J&R Home Improvement and More

1421 E Broad Street Suite 241
Fuquay Varina

JACS NC, LLC.

4724 Hargrove Road
Raleigh

JandFSolutions

mobile
Raleigh

Jeff Pearson Home Repairs

104 N Bend Dr
Knightdale

JKG Carpet Cleaning

729 Champlain Ct
Cary

JKG Cleaning Services

729 Champlain Ct
Cary

JOSH A BAKER CARPET CLEANING

300 RAEFORD RD
Angier

Just Josh Odd Jobs and Designs

7509 Idolbrook Ln
Raleigh

KI Preservations

10027 US Hwy Business 70 West
Clayton

Kleaner U

6225 north hills dr
Raleigh

Lee's Hardwood Floors Inc

966 Trinity Road
Raleigh

Lei Cleaning

1058 West Club blvd suite
Durham

Lelia's Cleaning Service Inc

840 Avalon Road
Durham

LFC inc.

1804 Martin Luther King Parkway
Durham

Lifestyle Maids

901 Kildaire Farm Rd. Building A1
Cary

LPSC Cleaning Service Inc

206 Pekoe Avenue
Durham

M & W Carpet Cleaning

4021 S River Rd
Lillington

M.E.K. Lawn Care & Home Cleaning

909 Downing Glen Dr.
Cary

Maid Perfect Housekeeping

7607 Mapleshire Dr
Raleigh

Maids Etc

4907 Hollenden Dr
Raleigh

Maids-In-Waiting

3521 University Dr
Durham

MARIO GRIMALDO

140 BEACH FRONT
Chapel Hill

MC DUFFIE RUG CLEANERS & SVC

2211 OTIS ST
Durham

Mike of All Trades

3105 Billiard Ct
Raleigh

Milette's Carpet Cleaning

PO Box 1507
Clayton

MOBLEY PROFESSIONAL CARPET

800 N MANGUM ST
Durham

Monty's Services INC

120 Woodwinds Industrial Ct
Cary

Moore Tech Racing Inc

7925 Merrimac Dr
Apex

Mop And Go Cleaning Service

PO Box 512
Creedmoor

MR MAID INC

5604 RUSSELL RD
Durham

My Classic Cleaning

750 Noah Davis Rd.
Roxboro

My Cleaning Lady Cleaning Service

3502 Wake Forest Highway
Durham

My Man Cleaners

200 Culvert St Apt A
Apex

Nanaboa Enterprise

4320 Grandiflora ln
Raleigh

NC CLEAN LLC

1408 Gavin st
Raleigh

NUFAZE

2400 Brentwood Rd
Raleigh

old bros solutions

2726 carpenter road
Durham

Oxi Fresh Of Cary Carpet Cleaning

2500 Regency Pkwy
Cary

Pettyjohn's Cleaning & Restoration

1905-101 S Main St
Wake Forest

Phoenix Cleaning Solutions

717 Lanham Pl
Raleigh

Portillo Cleaning Services

5 Callahan Cir
Durham

Premium Steam of Cary

5909 Baird Dr.
Raleigh

PRO CARPET CARE

5105 RAYNOR RD
Garner

Professional Carpet Care

5128 Raintree Road
Durham

Professional Carpet Systems

1802 White Dogwood Road
Apex

ProGreen Carpet

2 Serenity Ct.
Durham

Property Preservation Pros, LLC

1318 White Cross Road
Chapel Hill

PuroClean Raleigh

2650 Discovery Drive Ste. 104
Raleigh

Q's Carpet Care

3040 Barrymore st.
Raleigh

RAINBOW INTERNATIONAL CARPET

3103 WAKE FOREST RD
Durham

RALEIGH CHEM-DRY

1017 Cedar Knoll Drive
Wake Forest

REGIONAL CARPET CLEANERS

4006 TYNE DR
Durham

Restoration Disaster Cleanup

3029 Stonybrook Dr
Raleigh

Restoration Now of North Carolina, Inc.

2113 Sandy Plains Road
Wake Forest

Sears Home Services

4900B Craftsman Dr
Raleigh

ServiceMaster

809 Ramseur St
Durham

ServiceMaster Rapid Recovery

8820-A Gulf Court
Raleigh

SERVPRO OF ORANGE COUNTY

P.O. Box 14027,
Durham

SERVPRO OF ORANGE COUNTY

607 ELLIS RD
Durham

SERVPRO OF RALEIGH NORTHEAST

3216 SPOTTSWOOD ST
Raleigh

Sewell Enterprises LLC

3837 Dunn Ave
Durham

Simpson Carpet Cleaning Service

108 Northwood Village Drive
Cary

SINCERE RENOVATIONS

65 GLEN ROAD SUITE 175
Garner

Sisters House Cleaning

104 Caley Road
Apex

SP Contractors

4107 Triana Ct.
Raleigh

Specialty Home Improvement, Inc

201 Fair Glen Rd
Holly Springs

Spotless Clean and Carpet Care

3622 Lyckan Parkway
Durham

Spotless Janitorial Services

6804 Franklin Heights Rd
Cary

Stanley Steemer

3148 Wagoner Lane
Chapel Hill

Superior Shine Mobile Detail

5142 Falls of The Neuse Road
Raleigh

Sweet Reflections/Jax Wax

4505 Barrington Hills Ln
Garner

Take One Enterprises

460 Dickens Dr
Raleigh

The Clean Kings

615 E Lavender Avenue
Durham

The Healthy Carpet

1775 W Williams St
Apex

The Maids of Durham-Chapel Hill

3622 Lyckan Parkway
Durham

The Maids of Raleigh

5121 Hollyridge Dr.
Raleigh

The Persian Carpet

5634 Durham Chapel Hill Blvd
Durham

TotalCare Systems

3404 Castelaine. Cir.
Apex

Town & Country Cleaning Services

475 Deer Mountain Rd
Pittsboro

Triangle Carpet Cleaners

4801 Pointe Place
Durham

Triangle Green Cleaning

5878 Faringdon Pl #100
Raleigh

Triangle Legacy Enterprise

1920 Naylor Rd SE Apt 201

Window Gang of Raleigh

9521 Lumley Rd
Morrisville

Window Wizard

85 Midway St
Pittsboro

YARBOR CARPET SVC

1220 MORELAND AVE
Durham

Zero Rez

12577 S 265 W Ste 3A

Zerorez Raleigh

5100 Unicon Dr
Wake Forest

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