Dunn House Cleaners

in Dunn, NC

Sample Reviews

C

Rating
I requested service for the next day.
Brown contacted me the same day of my request. We talked and texted several times before she should was able to confirm the time for the next day. We settled on between 7-7:30 AM. I was pleased that she contacted me right away after I made the request through Angie's list. Here's the details of my experience in summary. By the way,
offered to give me a discount on my next cleaning and also offered to reduce my price for the actual cleaning to make things better. I appreciated the offer. I found it a bit disingenuous because when I was giving her the detailed feedback she was very defensive. As the owner, I thought she would want to know how to make corrections. She was more interested in my posting a positive review or no review at all.
Arrival at ime 7:45 AM in
of 7-7:30 AM. I was more concerned that the team showed up with three people instead of two as I requested and discussed with
. I informed her I wasn't comfortable with three people. She ignored my request and sent three anyway. I was annoyed by this because I didn't know
's service or people and I was concerned about pricing as the team members were 25.00 each per hour. Normally, my cleaning service has completed my home top-bottom in 2.5 hours and it included cleaning the
/refrigerator in/out and two loads of linen laundry. The service I requested from
was a deep cleaning that DID NOT involve cleaning the inside of the
or refrigerator. I spoke with
before the crew started and I accepted the team of three reluctantly.
assured me I would get more work done with the three. The crew of three took 2.0 hours when the standard crew of two that I've used with another cleaning service of completed the job in 2.5 hours. I expected that with three the time would be reduced to 1.5 hours. My place was already surface cleaned. No dishes to wash, counters were clean, no clothes to pick up, everything was clean to the naked eye but not cleaned deeply. The crew was very slow because only one of the crew members, the leader was a real active, diligent cleaner. The other two were ridiculously slow and particularly awful at wiping down cabinets, stairwell wall spots, bathroom doors and nobs etc. The dusting needed to be done through out the house. I walked the crew through the house and told them it was ok to use a damp wet cloth when they dust to ensure they get the dust off. They didn't use it. Instead they used a surface dust cleaner or dry cloth. This didn't get the dust off sufficiently. I had to go over their work. I was terribly disappointed when I discovered the details were not done. I did have an opportunity to go over the whole house but I was busy and couldn't do it at the time they were at my home. I was only able to do a spot check. I had to ask them to wipe down a dirty trash can that had coffee cream stains in it because they cleaned the room and left the dirty can sitting there untouched. There was a mirrored box on the vanity they forgot to wipe down the finger prints off of the box. I did ask them to wipe it down. They did it before leaving. The floor I wanted them to clean the white linoleum. They were unable to get it clean because they don't use a steam mop. The floors were only surfaced cleaned. This was very disappointing. When I asked the leader of the crew about why it wasn't cleaned or
in the mopping. She said I should get hardwood floors because she could not get the built in dirt off. lol...
I had to clean & disinfect the door nobs they were left untouched. The baseboards untouched, some of the mirrors streaked instead of clean. Bathroom doors were not wiped down of dirt spots a.nd thumb prints. These were minor details but I had hoped they would clean the details as I usually don't. I didn't find Property Maids a good value for the price and quality of their work. I would not utilize there service again. I also want to mention, the only one of the crew members did the majority of the work and did it with care and diligence the other two acted as if they wanted to be anywhere but cleaning. They seem to be diliberately slow. I don't know if this is their protocol to up the fees or not. I can tell you my place is pretty small and it's just me. My kitchen was already clean with no dishes to wash. The one crew member spent 1.5 hours in the kitchen at it is so small you can barely turn around in it. It's about the size of a bus seat. She didn't have to clean the refrigerator or
inside. What on earth took so long. She didn't bother to wipe down the outside of the cabinets. The guess bathroom is rarely used the girl spent 1.5 hours in it. It is 40 x 20 and it was already surface clean. She didn't even scrub the water stains out the toilet. This is two examples of how they pumped up the time spent to increase the price and delivered poor quality work for the cost.
I read all their great reviews. I am suspect because I can't imagine my experience was an aberration. I will not use this service again. I also found Angie's List to be lacking in the number of housekeeping services listed for the size of the Los
Area.


- kay R.
A

Rating
and her associate did a really fantastic job of deep cleaning our home. She first did detail work of scrubbing the baseboards, tops of doors, and other odds and ends. They then came back for several hours on a different day and completed the deep clean. They worked from top to bottom, dusting everything, scrubbing, mopping....you name it, they did it. She spent time on details and made sure the house was spotless. They are both very pleasant, kind, and professional. I had to work from home the day of the deep clean and it was obvious they had great rapport working together and had a great system down. They were also extremely focused and very hard workers the entire time. We will be using them to do biweekly cleanings in our home and are thrilled to have her! Thanks to
and her associate (I can't remember her associates name!!!). :-)
- Mona K.

Dunn House Cleaning Articles

House Cleaning reviews in Dunn

A

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Dunn Cleaning Services Provider Name Locked
came to my home gave me a professional quote and explanation of services offered. She set clear expectations of what her team would do each week. Because of a shift work schedule in my home she is flexible on scheduling. The team that has been to my house have been friendly, thorough and professional. The first to cleanings were more detailed and cost more but well worth it. After the first 2 rotations the price drops. I also was able to designate areas of the home to not be cleaned unless requested and was give a quote in writing of what it would cost to add those rooms.
- lynn E.
F

Rating
On 9/2/14 I booked a "Deep Cleaning" with an added request for cleaning the inside of the refrigerator, and scheduled for 9/8/14.
The morning of 9/8/14, I received a call with a request to reschedule to the next day because the house wasn't accessible due to the road being closed (concerned, I tried to drive to the home that day as well but actually had no problem getting there - hmmm...). The appointment was rescheduled to 9/9/14 and one cleaner arrived on-time. When the cleaner arrived, a painting contractor was at work upstairs so the cleaner (
Dunn Cleaning Services Provider Name Locked
) couldn't get started up there, so informed the office and got started cleaning the downstairs (living room, kitchen, half-bathroom). The cleaner stayed for two hours and accomplished very little. For the 2 hours of this "deep cleaning" we got the interior of the oven and the refrigerator wiped down (both very poorly) and absolutely nothing else done: all exterior surfaces were untouched and the half-bathroom was untouched. To top it off the cleaner gave my wife her personal number in case we needed her on the side.
Later, I contacted the office via text (their communication method that I responded to) to inform them when the upstairs was clear. I didn't get a response until 6 days later, that said, "Hi! My apologies we just saw your message..." In the meantime, due to the nonexistent cleaning performed, my wife and I had ended up doing the cleaning ourselves. After explaining the above to
Dunn Cleaning Services Provider Name Locked
, I was asked, "did you guys tried contacting us?" (
Dunn Cleaning Services Provider Name Locked
). Uh, yes (I guess they instantly forgot the reason they sent the text that apologized for not seeing my attempts to contact them). It was at this point I finally stopped trying to work with them.
I do NOT recommend
Dunn Cleaning Services Provider Name Locked
, at least for those in the
Dunn Cleaning Services Provider Name Locked
-area east valley, because of the completely unsatisfactory experience and resolution. If anyone has better recommendations for the
Dunn Cleaning Services Provider Name Locked
and Queen Creek areas, please let me know - I have 4 properties that could use services.
I hope this review is helpful.


- ANTHONY D.
D

Rating
Having employed several individual cleaning people through the years I have a good deal of what to expect from a cleaning service. This crew was certainly not thorough and came far from living up to what was promised. They moved through the house as fast as they could and missed very obvious areas in need of cleaning. Some days they neglected to even clean the areas that were supposed to be there focus for the week. I couldn't really count on them being here even near the time they were supposed to arrive. I really don't have the energy to recall all of the frustration and disappointment I went through with
Dunn Cleaning Services Provider Name Locked
crew. I would highly recommend others to look elsewhere.
As a final blow, when I called to cancel (after 3 yrs of service) the woman I spoke with simply said "ok, we will mail your key back to you". She had no questions as to why I was canceling or what I thought they could do to improve. It gave me the impression I was not the first person to cancel service.
- Robert S.
A

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They were friendly, professional and good communicators. They did everything we wanted and more. We were completely satisfied and highly recommend M&N Cleaning.
- Gloria D.
B

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Two weeks ago I attempted to confirm a standing 3 hour service appointment. After multiple emails and phone calls
Dunn Cleaning Services Provider Name Locked
emailed saying she had lost a staff member and was concerned she could not keep the 9am appointment which was scheduled for 3 days later. I explained we were flexible with the time, and would be available all day. I asked her to please confirm, which she did the following day, for 2 hours at 245pm. The day of the appointment, I received an email from
Dunn Cleaning Services Provider Name Locked
at 250pm indicating the team she scheduled would not be able to make it. While I wasn't pleased to get this email 5 mins after they were due, I asked her to please call me to reschedule. I proceeded to follow up with emails and phone calls for approximately one week. I can only assume
Dunn Cleaning Services Provider Name Locked
has either gone out of business, or has chosen to no longer provide service, as I have not received any response from her.

I am disappointed that I have not heard back from
Dunn Cleaning Services Provider Name Locked
. I would be willing to overlook the last minute cancelation, but the lack of professionalism, demonstrated by no communication, is unacceptable. I wish her much success if she is still in business.
- J. T.
A

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They did an absolutely beautiful job and couldn't have been more professional and pleasant to interact with. I LOVE ANGIE'S LIST!! I get to find people like
Dunn Cleaning Services Provider Name Locked
that really care about your satisfaction and are truly committed to doing a GREAT job. Highly recommend.
- Shon D.
C

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I used this company for 8 years. They never changed the price, which I thought was expensive, but I really needed help. The first two years they did pretty well, sometimes very well. They always returned my calls and I liked dealing with the owner/manager,
Dunn Cleaning Services Provider Name Locked
. By year 3 I had to remind and request that things be done over and the two women I saw regularly--every two weeks--- had left. I never left the house but stayed out of their way. The baths were done well, kitchen inconsistent and mopped floors never got in the corners. I had to speak about the dusting also. At times there were two women, at times three. All the young women were nice, honest and friendly. I have a large house and at the beginning they cleaned for two and a half hours. Towards the end it ended up one hour. I wish I had cancelled much earlier. I got a letter in October 2013 that the business was closed.
- Bonnie G.
A

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Dunn Cleaning Services Provider Name Locked
and
Dunn Cleaning Services Provider Name Locked
are very reliable and always do a great job with the basic cleaning. What sets them apart is their friendliness and customer service. I have a 3-year old toddler so things are always pretty hectic, and they are always very flexible and accommodating. They go out of their way to make things easy for all of us. I trust them in my home and look forward to working with them for years to come.
- Lauren K.
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All Cleaning Services in Dunn, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

123CLEANUP CREW SOLUTIONS

Fort Bragg Rd.
Sanford, NC

2-brother renovation

220 dogwood st
Cary, NC

3D Professional Cleaning Services

1613 Extine Ln
Raleigh, NC

3D Professional Services

4348 Karlbrook Ln
Raleigh, NC

3G construction

Burlington, NC

A Green Cleaning Solution

Fuquay Varina, NC

A to Z Carpentry

163 E Forest Oaks Dr.
Sanford, NC

Abels Painting

13 kelly pine ct
Wake Forest, nc

AC Harris Total Home Care Services

1621 Buck Wallow Rd
Wake Forest, NC

Advanced Triad Cleaners

4656 Cedar Cliff Rd.
Graham, NC

Affordable Maids

5809 Magellan Way
Raleigh, NC

Agape Cleaning Services Inc

3801 Computer Dr
Raleigh, NC

Alford's Cleaning Service

18 Patstown Rd
Holly Springs, NC

Alice's Cleaning Service

4213 bowling Ft.
Wake Forest, NC

Allegiance Custom Cleaning

604 Calavaras Ln.
Knightdale, NC

Angie's Green Maids

5917 Gamble drive
Raleigh, NC

Aquakleen Pressure Washing

161 Autumn Ridge Drive
Wendell, NC

Austin Family Handyman Services

1590 Matthews Mill Pond Road
Angier, NC

Authentic Maid Service

6801 Woodbend Dr
Raleigh, NC

Axiom House Cleaning Services

5721 Garrett Road
Durham, NC

BizMaids

4801 Glenwood Avenue
Raleigh, NC

Blackmon's Carpet Cleaning

2420 Lindmont Ave.
Durham, NC

C & J Cleaning Service

polbida dr
Wake Forest, NC

C&B Residential & Commercial Cleaning

2133 Antler Way lane
Creedmoor, NC

Capital City Restoration

Po box 238
Rolesville, NC

Capital Commercial Cleaning

2700 Cartier Dr
Raleigh, NC

Carolinas Royale

PO Box 99023
Raleigh, NC

Carpet Dry Clean

3101 Stonybrook Dr
Raleigh, NC

champion Water Damage

108 Kilmayne Dr
Cary, No

cinderella cleaning services

1004 crystalwater dr
Fuquay Varina, NC

Clean Green Monkey

Raleigh, NC

Clean World Solutions, LLC

PO Box 775
Burlington, NC

Cleaning Concepts Inc

5500 Tanglewood Pine Lane
Raleigh, NC

Corners Cleaning Solutions

Post Office Box 9536
Fayetteville, NC

Correia's Cleaning Svc

1117 Fuller St
Raleigh, NC

Country Clean, Inc

2987 Hwy 301 N
Dunn, NC

D&B Powerwashing Inc

Raindrop Circle
Angier, NC

Dave's Carpet Care

6020 Winterpointe Ln
Raleigh, NC

Direct Flooring

1120 Pilton Pl
Raleigh, NC

Disaster Response Inc

45965 Nokes Blvd
Sterling, VA

Dizzy Lizzy cleaning

Zion Church Road
Sanford, NC

Dustbusters Cleaning Service

105 Blue Oak Drive
Lillington, NC

Earl On Call A Handy Man Company

556 Brintle Rd
Reidsville, NC

Earth Friendly Janitorial

4232 Louisbury Rd
Wake Forest, NC

El Arcoiris Painting and Cleaning Service

2950 Steven Chapel Road
Smithfield, NC

GBE Cleaning

5740 Poolside dr.
Raleigh, NC

Genesis Cleaning Services

5500 Neuse View Dr
Raleigh, NC

Good Grace's Cleaning Service

150 Enchanted Trail
Clayton, nc

Greener Cleaner Homes, LLC

Willow Spring, NC

Handy Maids

5012 Rose Water Pl
Raleigh, NC

Harris Cleaning Service

120 Courtside Ln.
Sanford, NC

Heaven's Way Cleaning LLC

103 Dove Cottage Ln
Cary, NC

Helping Hands Cleaning Services

124 Rosebud Lane
Durham, NC

Homewatch Caregivers of the Triangle

101 Cosgrove Ave.
Chapel Hill, NC

Hopkins Pressure Cleaning

PO Box 329
Wendell, NC

Irene's Clean

Fuquay Varina, NC

J & J Services

2301 Mica Mine Lane
Wake Forest, NC

JandFSolutions

mobile
Raleigh, NC

Jani King

1619 Phillips Dr
Sanford, NC

Jannah Care Cleaning Service

1005 E Brookline St
Winston-Salem, NC

JQ Cleaning Services, LLC

1736 Legion Rd
Chapel Hill, NC

Just Josh Odd Jobs and Designs

7509 Idolbrook Ln
Raleigh, NC

Latin Cleaning & Painting Service

5311 Silkwood Dr
Durham, NC

LCV Cleaning

PO Box 261
Selma, NC

Lelia's Cleaning Service Inc

840 Avalon Road
Durham, NC

Lisa's Cleaning Services

PO Box 11602
Durham, NC

LJ Cleaning

924 Little Pine Way
Wake Forest, NC

Lots of Love Cleaning Service

1506 Wiljohn Rd
Garner, NC

M.E.K. Lawn Care & Home Cleaning

909 Downing Glen Dr.
Cary, NC

Maids Etc

4907 Hollenden Dr
Raleigh, NC

Mazer Maintenance

13528 US Hwy 70 West
Clayton, NC

Mclean Lawncare

1204 Ridge Haven Drive
Wendell, NC

Merry Maids of Clayton

8948 Cleveland Rd
Clayton, NC

Millennium Maids Cleaning Services

406 Pebble Stone Dr.
Durham, NC

Molly Maid Of Cary

534 E Williams St
Apex, NC

MOLLY MAID OF CHAPEL HILL

1832 MARTIN LUTHER KING JR BLVD
Chapel Hill, NC

morgan carpet-construction

8356 Kendrick Rd
Jonesboro, GA

My Classic Cleaning

750 Noah Davis Rd
Roxboro, NC

Naomi Cleaning Services

468 Pony Farm Rd
Clayton, NC

NeatFreaks Cleaning Services

1332 Montague Rd
Angier, NC

One Lady Cleaning Service

Landsdowne Dr
Durham, NC

PHOENIX CLEANING SOLUTIONS

717 LANHAM PL
Raleigh, NC

Power Dusting Cleaning Service

804 East Market ST
Smithfield, NC

Pride Carpet Cleaning, Inc.

3365 Barbecue Church Road
Sanford, NC

ProGreen Carpet

2 Serenity Ct.
Durham, NC

Rachel 's Mean Clean

5699 Old fairground Rd
Benson, NC

Raleigh Grout and Tile

229 Bracken Court
Raleigh, NC

Raleigh Water Damage

22 East Martin Street
Raleigh, No

RC Moving & Cleaning

6620 Lake Hill Dr.
Raleigh, NC

RDC Home Services

3029 Stonybrook Dr
Raleigh, NC

Restoration Now of North Carolina, Inc.

2113 Sandy Plains Road
Wake Forest, NC

Rodas Construction LLC

1100 Logger Ct
Raleigh, NC

Rosa's Painting

501 CRESTVIEW DR
Durham, NC

S & H Cleaning Service

3109 Woodbine Ct
Raleigh, NC

S&R Cleaning & Janitorial Services

1913 Grove Point Ct
Raleigh, NC

Sheila's Painting

1768 Lower Hopedale Rd
Burlington, NC

Southern Hospitality Property Care

4056 Brooksdale Dr.
Franklinton, nc

SPARKLING KLEAN

Sanford, NC

spic and span

158 Orchard Crest Cir
Sanford, NC

Start Moving

2372 old combee rd 103
Lakeland, FL

supreme Water Damage

2814 Erwin Road
Durham, No

Sweeps

2302 Fairview Rd.
Raleigh, NC

T & S Services

360 Ridge View Dr
Cameron, NC

Take One Enterprises

460 Dickens Dr
Raleigh, NC

Tammy's Cleaning

559 B Matthews Rd.
Clayton, NC

Taylor Maids & Cleaning services

2907 Framer Ln
Durham, NC

The Raleigh Handyman

6020 Windham Dr
Raleigh, NC

Tommie & Fayes Cleaning Services

1629 Tall Cane Cir
Willow Spring, NC

Total Home Company Sales & Service Inc.

10445 Leslie Drive
Raleigh, NC

TotalCare Systems

3404 Castelaine. Cir.
Apex, NC

Triangle Maintenance LLC

2020 Winston Diamond Ct
Raleigh, NC

Triangle-Pro-Green-Cleaning service

5317 Cardinal Grove blvd.
Raleigh, NC

Vice Versa Painting Service

PO Box 360
Parkton, NC

Vilena Page Cleaning & Painting Services

3132 Tree Top Dr
Wake Forest, NC

VZ Competitive Painting And Restoration

7334 Chapel Hill Rd
Raleigh, NC

Wanda's Ceaning Services

164 Gary Dr
Angier, NC

watson cleaning service

701 east granville street
Dunn,

Welcome Home Cleaning Service

114 Whippoorwill Rd
Coats, NC

World Class Labors

5011 Eagle Stone Lane Suite 101
Raleigh, NC

Yamileth Cleaning Services

5204 Eagles Landing Dr.
Raleigh, NC

Yennys Cleaning Service

4117 Lake Lynn Dr
Raleigh, NC

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