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Cary Roofing Contractors Reviews
Our install date got pushed back quite a bit, but that was due to a spell of bad weather that no one could help. When it came time to do the roof the workers were on time and very professional. They worked quickly and were careful not to damage any plants or shrubs. They also did a great job cleaning up after themselves, we didn't find a single nail anywhere.
They installed 2 2'x2' skylights in our living room area for some extra light. The skylights were $600 each which included the materials and labor.
Overall a great experience and I recommend them to anyone.
Punctuality is important as anal as I am. They said 7am saturday, they were here on time and started immediately. The roof was done by 3PM. It was 22 squares if anyone was wondering. Cleanup was complete and trucks were gone by 3.30PM. My property was left clean and no nails were in my driveway.
As some extra added bonuses, I went to Lowes and got some attic exhaust vents they installed for me that I will hook up later. They also spray painted all the ugly white pipes coming out my roof to black which was a nice touch.
A quick note on the quoting process. I received 4 quotes before going with Artisan. First, their primary business is roofing. You always want to use someone whose primary business is roofing if you want a new roof. Also use a manufacturer certified installer. Of the four quotes, the cheapest quote was 1500 dollars less than Artisan's. You know why? Because that "installer" didn't quote for ice guard, starter strips, or ridge shingles. He wasn't going to use any of that and make his own out of existing shingles. This is NOT the way to do business. Once that guy was tossed out, Artisan was right in line with other quotes. They simply provided me the better customer service and gave me a better feeling as they thoroughly explained the answer to all my questions.
My overall review (if you skimmed the above) is that the owner,
However, we quickly found out that not only and the insurance company. I think this all comes from his years of experience working in the industry. He knows his trade from A to Z and is quite versed in all related industry standards and practices. He is easy to work with and is
very patient in explaining all details and differences between single manufacturers. He is one of those exceptional project managers who understands the business inside out, yet does not mind getting his hands dirty climbing up and down the house. He knows that business starts with customers and would leave no stone unturned to
All in all, we had a very positive experience working with
told that they would be out on a Tuesday, but never showed. Then we were told that they would
be out to complete this one-day project on a Thursday, but they never showed. And it didn’t stop
there, we were promised then promised by
guess what, they never showed! When we called in, we got
eventually told us that they were not going to do the project period as they simply felt the project was
too small. Unprofessional and not the way to do business. I would certainly NOT use them
for any roofing projects as there are many more professional businesses in
surrounding area. Last time we listen to that referring party.
I hate to write the bad review but I purchased a service and the contractor failed to respond. All they had to do was answer the phone or email and let me know when what was going on. Set my expectations which they failed to do.
I requested and received a refund and have since hired a different company who responded and have already scheduled the work."
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