showed on time, quickly completed the inspection, and provided a detailed report. Definitely will use again if I have a drain issue.
Rated Review by patricia J.
"Great experience. Showed up within an hour of my call. The drain was snaked and the clog relieved within a few minutes and the service person (
) even cleaned the grimy debris left on the tub from the backup. This was a Saturday ...more AM, so it was especially great to have such a prompt response. The cost was entirely reasonable, especially given it was outside standard M-F hours. Definitely would recommend for this type of work. "
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Dear Angie: We have a clogged sewer line, which the first plumber could not unclog. A second plumber ran a camera and said that the missing sewer cap was in the drain, causing the back up; he quoted me $1,300 to break up some concrete, retrieve the cap and put a new cap on. Does that seem like a reasonable solution and price?
Angie's List In The Press
Sample Sewer Services Reviews
"We experienced a leaky tub faucet for approximately 1 month, which got worse over that time.
came out to inspect the work needed. With the way the bathroom was constructed, he stated prior to any work done, due to the stud placement, he may not be able to easily fix it without causing further damage and cost. We were considering ...more to remodel the bathroom soon anyway, so we decided to just remodel. I ordered the tub and fixtures and he installed the tub. The only major problem was the way the tub drain fit in to the existing drain, which was again due to the original design of the bathroom and wet wall. Then, after the tile installer was finished, he came back to complete the fixture install. He cleaned up after himself and left no mess each time.
is knowledgeable, honest and fairly priced. He was out prior for
several items (water heater removal/install, sump pump removal/install,
ejector pump removal/install, whole house filter install, and emergency repair) with excellent results.
He is now my plumber. I would not hesitate to call him for anything related to
came out promptly and on time to clean out a sewer line in the basement that had become flooded after the flash flood and rain Urbana received over the weekend. Even though many sewer service companies were putting people on a waiting list,
was very understanding and came out as soon as my tenant was ...more available. He completed the job quickly and charged me a fair price. "
"Scheduling went well and the person I spoke with was quite nice.
The day of the cleaning, someone showed up at my house to do the work. He explained that the first hour was included in the cost of the Angie's Deal and that anything after that was billed. I said that sounded fine since
the Sewer Rat usually cleans ...more the line and it takes about 1/2 hour. I had been a little
. I had probably been 3 yrs instead of every other year like I usually do.
After 40 minutes, the fella told me that he was done cleaning the line and did I want to bother with the camera inspection, since there was coming up on the end of my hour. Uhh....yes. 20 minutes seemed like plenty of time to run a camera through that line and see how well it went or didn't. I really just felt like he wanted to get out of there.
When he ran the line, he said that it was a good thing that he did because when he got to the end, the line was almost completely blocked by a root ball that he's gotten loose that was just flapping in front of the line. He went back in to get it out. He didn't mind charging me for it either.
I'm glad that the line was cleaned out, glad that I had the camera run through and disappointed in the way that it was handled. They took longer than my usual and charged me for not doing a thorough job the first time through. That's not really the kind of service that gets a repeat customer. It seemed odd to me that anyone would need more than an hour for routine maintenance and then even more irritating that I got to pay for them to go back in.
I'll stick to
"The experience was good. The service man gave me a heads up call to tell me when he was on the way.
While he was performing the inspection he explained what he was doing and what he was seeing. He was happy to answer questions, He wrote up his recommendations and provided files on a usb stick. He offered to credit a portion of the inspection towards ...more future work if needed.
come to the house quickly when we called on Friday and gave us the choice of cleaning out the system from the roof vent that day or he would come back first thing on Saturday and install the clean out for us and then get the system up and running. We chose to have the clean-out installed as it was only about $100 more then running ...more the snake down the roof vent. He was prompt contacting us on Saturday morning and at the house before 9AM. The work was done and we were back up and running before 11AM. He recommended scoping the line as well to determine what was causing the problems as the line appeared to be damaged based on the snaking result but since we need to get to the airport that afternoon we decided to call him about that once we returned. Overall we were very pleased with the service and quality of the work and will definitely be calling them to recommend any further upgrades that need to be made to the system once we return from vacation. "
"The service was excellent. Provider answered my call first ring, sent
out within hours to cable the line. This was not an emergency call - but given their quick speed in answering my request and professionalism I will call them first if I ever have sewer issues again. Work was charged hourly,
completed ...more the work in a timely fashion, taking a few minutes to talk me through the work that would be performed, helped me to understand how the sewer lines are organized in old U City homes and gave me some tips if there are ever any issues with the line - how to save money on any future issues by explaining that we had insurance through U City which was covered by our property taxes.
was very professional and kind.
Thank you Gateway. "
was on time every day...was extremely professional and did fantastic work. He by far exceeded our expectations and went above and beyond what we expected him to do. We have subbed each piece of our home addition out and
was by far the best contractor we had to deal with...would ...more use him and highly recommend him for any future plumbing need! "