Burlington Deck Builders

in Burlington, NC

Deck Building Reviews in Burlington

A

Rating
I called
about having some porch railings added, and also about fixing a step. He did some research on how to fix the step the best way, and he gave me an estimate on the porch railing work and the step repair. He also gave me an approximate date when he thought he would be able to do the work. He came when he said he would, and he worked on it three days, including the Labor Day holiday. The quality of his work was excellent! I was very impressed with how well everything looked when he finished - even better than I could have imagined!

- KARYL T.
B

Rating
I first contacted Deck Specialists based on the information I found on Angie's list especially the details about his not subcontracting our any of his work except for special items such as electric, etc. (I found this appealing as I have worked with subcontracting before and it was not something I wanted to experience again). So in late April I contacted them and set up a time with the owner,
, to meet at our home. On our first appointment, he didn't show and on contacting him he stated he had forgotten and so we set up a new time to meet. He arrived as scheduled for this meeting at our home and we went over all the details of what we wanted to do with the old deck and what we were wanting with the new deck, new stairs and new patio. He listened and was very professional and attentive to the details of what we were asking for and offered feedback when questioned about what he thought about certain aspects we were unsure about. Upon his departure both my sister and I had a good feeling about the interaction and hoped that the price for what we wanted wouldn't be out of our price range.
contacted us with a day of that meeting with a quote for the project and it was a bit pricier than what we had budgeted and a few things discussed were left off of his initial quote but after discussion of what we had added on to the project in our discussion with him decided to proceed with a start date for the project of May 16, 2013.
arrived on May 16 (Thurs) to go over the project again with us and to sign the contract/description of work to be performed which he stated would take approximately two weeks.
I am going to give an overview of how the project went from May 16 to June 7 when project was completed. First I want to say that the work performed was superb; exactly what I agreed to and asked for and that I have absolutely no complaints about that aspect of the project. I even added at the time of our meeting on May 16 if a roof on a small shed could be done and
indicated this wouldn't be problem and I was so pleased to have this issue resolved too!
My problem with this project is the lack of communication, the promise of workers supposed to be at the work site but not and my having to contact the owner to find out where the workers were when they were scheduled to be at our job. I didn't feel like I should have to check on if a worker was going to be at our house or not and felt this was poor management on
's part. I can understand rain delay (even though I was told in the beginning that to finish up a project they would work weekends....never saw anyone on a weekend EVER in making up time from any of the rain delay during the week) and even when sunny during the week didn't see any progress on the project so I brought this to
's attention and he assured me that there would be someone there the next day to work on the project. I returned home from work to find two unknown men (not part of the 3 original workers) in my backyard working the project. When I asked who they were (as my first thought was that he had subcontracted out due to the delay in our project and which I specifically chose his company b/c he did not do this) they said they were his "second team" and introduced themselves and were very polite and nice (as were all his workers).
We dealt with the delays the best we could and didn't pressure too much about when things would get done until after a particularly uneventful project time when I was promised workers would be there on a specific Saturday to make up time, I received a call from
on a Sunday late afternoon requesting if he could come to pick up tools in their trailer so they could begin another project on Monday. I absolutely lost it at that point and explained that I felt it was rude to request this in that we have been left hanging on our project with hardly any explanation as to why we were always delayed, workers not showing up the day before as they are supposed to, etc.
was surprised that no one showed the day before and was extremely courteous and nice listening to every concern I had at this point and understood where I was coming from and said he would discuss this with
. He did pick up his tools for the project that evening and the next day I had the "original" crew back on my project and I got the explanation of delay in the special railings. (note that other parts of the project weren't completed either). At this point they worked diligently at completing the project as
contacted me to state the special railings were in and would be done the next day. My sister and I completed the punch list that evening so this would not delay the project further and I went over this with
(whom I discussed almost all aspects of the project at this point hardly speaking with
the owner at all at this point) as everything now was moving along quickly and the project was done in a couple of days. Even had a problem with the fan we bought (which was a product malfunction) but
worked this out to send an electrician out after our project and this was GREATLY appreciated!
This was a difficult review to write and I didn't touch base on everything but the bottom line is this: workers are nice and professional, cleaned up after job every day worked (but did leave trash on site until last day of project, i.e. may be nice not to leave trash on site for more than a week as it attracts bugs), the work done (especially the punch list) was excellent and very specific to what we wanted and requested and followed up with any details we asked about. All in all did everything we wanted plus and we couldn't be happier with the finished product! The only downside was lack of communication (not told about reason for delays), workers not on site as expected, different team of workers not explained prior to arrival.
Reason for not an A grading....is I felt I had to evaluate the entire project as a whole not just one specific thing. So due to my explanation above I felt I could only fairly given a B. Except for those things which could be improved upon this company would have received an A grading. Thanks again
and
and all the workers that made our dream finally a reality.


- Jonna C.

Deck Building reviews in Burlington

A

Rating
Their initial estimate was clear and detailed, and was delivered promptly. It was the lowest of three we received, and the most detailed. They came when agreed upon, worked every day, and finished in a week. They were consistently polite and professional, and cleaned up thoroughly at the end of each day. Overall, this was the best experience we have ever had with house painters. We will certainly expect to use
Burlington Deck Builders Provider Name Locked
in the future.
- Eugene B.
A

Rating
I contacted
Burlington Deck Builders Provider Name Locked
, the owner of
Burlington Deck Builders Provider Name Locked
, after reading the excellent reviews that he received on Angie's List.
Burlington Deck Builders Provider Name Locked
met me at my home and showed me the different type of decking that is available now. He was very patient and thorough answering all my questions.
The work was done very efficiently and thoroughly. They did an excellent job of cleaning up afterwards, too! We are very, very pleased and would most definitely recommend them. We will definitely use them in the future for other home improvement projects.
- MICHELE M.
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All Deck Builders in Burlington, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1A-Johnson's Xtreme Softwash

141 Pineview Dr
Mount Airy, NC

360 Home Repair LLC

1124 Roberts Ln
High Point, NC

3G construction

Burlington, NC

A & P Developers

116 Halls Industrial Dr
Hudson, NC

Above & Beyond

3025 Hall Rd
Franklinville, NC

Above & Beyond Construction

100 Rockbridge Ct.
Kernersville, NC

Adams Roofing and Restorations

4016 H Battleground Ave. Ste310
Greensboro, NC

Affordable Home Repairs

8401 Spicer Ln.
Stokesdale, NC

AKR BUILDERS

6009 Dehaven Rd
Pleasant Garden, NC

Alert Construction Remodeling & Repair Inc

1206 E Wendover Ave
Greensboro, NC

Alfredo Home Maintenance

535 Oakgrove Church
Winston Salem, NC

All-Things-Wood, Inc.

4105 Chatham Hill Dr.
Winston Salem, NC

Allen Tile and Designs

104 Forrest Oaks
King, NC

Amazing EZ-Screen Porch Windows

401 N 3rd St
Minneapolis, MN

american building&remodeling inc.

7710 Robinson Drive
Summerfield, NC

American Painter

PO Box 135
Sedalia, NC

American Renovation Systems,LLC

208 Bell Dr
Thomasville, NC

Ander Walker Plumbing, Inc.

319 Elam Ave
Ramseur, NC

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