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C
"The Provider,
, was called on Thursday at 09:00, and asked if he could come out and look at a busted water line. Provider said he could" be there by 12:00. Provider arrived at 11:30.
, the owner of the company, looked at the problem, and said they should be able to fix the problem pretty quickly. While they (the owner,
and his assistant,
) were working on the problem, I happened to ask him if they also did clogged drains. He asked me what I meant and what the problem was. I told him, our drain line for the washer machine was extremely slow and my wife would have to stay in the room every time we used the machine in order to stop the machine before it ran over the top and onto the floor. He told me: "I think it only needs to be 'Snaked.'" I mentioned to him, that I didn't know if they did that kind of work, but I would probably get a few estimates. He emphasized to me that in his 37 years of experience, he thought it only needed to be "snaked out!" After they finished repairing the busted line, he just walked into my house and then asked me to show him where the washer machine was. I was a little shocked that he didn't even ask my permission, nor did he put any kind of booties over his muddy shoes. After he looked at the washer machine, he went to his truck, brought a snake machine back into my house, hooked it up and proceeded to snake out my washer machine line. We had not discussed anything about him actually doing the work or better yet, how much this was going to cost me. About 30 minutes later, he was done. He had been here for 1 1/2 hours and had the
to charge me $465. I will say,
seems to know what he is doing, is cordial, and does a good job; he even offered me a small piece of insulation to cover the section of pipe he repaired. However, I never dreamed of paying a plumber $465 for 1 1/2 hours of work.
really needs to work on his "Professionalism!" I can never afford to use this company again, nor will I ever refer them to any of my friends or enemies.

-David S.

A
"Great! Although it was clearly a slow leak, the company (thank you,
) went out of its way to accommodate our schedule. The repairman came" as scheduled, diagnosed the issue quickly, drained and excised the leaky pipe, and installed a new section of copper pipe to repair it. He was expert, pleasant, efficient, and got the job done for a fair price. Can't ask for more: terrific!

-Martha S.

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Angie's Answers

?

From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

?
It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!
?
FYI: CPVC and PEX are two different materials and installed differently.  PEX is not intended to be glued but instead has special crimp fittings.  PEX is a brand name of one product that is manufactured slightly differently by others as well so it is important that the same brand fittings are used to match the pipe material.

Mobile homes used CPVC for years and some still do.  It works fine but is not as strong as a properly soldered copper pipe system.  Is the contractor installing this new plumbing a licensed plumber?  I'd be surprised if he is since he's using CPVC and not PEX (or similar) or copper.  PEX pipe is even cheaper than CPVC when run by a knowledgable plumber.  It doesn't require nearly as many joints since it comes in rolls and can flex through spaces easily.

There are some groups raising a fuss about BPA and other chemicals found in plastics that don't like the use of CPVC, PVC, or PEX pipe.  I haven't seen the results of any lab tests to confirm or dispute their concerns.  As far as durability goes it's fairly safe as long as it's properly installed and secured.  It is not as susceptible to hard water damage as copper.  It absolutely must be insulated along it's entire length to protect it from contact to other materials as well as freezing.  Also, the fixtures in the house need to be grounded electrically since the pipe itself provides no electrical protection against accidental shock or electrocution.  In a copper plumbed house the system is grounded so static electricity, a short in a wire near a water line, or lightning strike will carry the current out through the pipe instead of through the water to you, ideally.

If it's installed correctly you should be fine but make sure the contractor knows what he is doing and follows the proper procedures to use CPVC pipe.

Todd Shell
Todd's Home Services
www.thomeservices.com
?
It is usually cheaper to remove part of the ceiling below and patch it after the leak has been repaired.  Remember that water can travel before settling in one area, causing the spot you've seen.  Just because it is below the toilet does not mean that the toilet is the problem.  The cheapest option is to pull the toilet and check the floor around the wax ring to see if it has been leaking.  A new wax ring only costs a few dollars.  When was the last time you caulked the shower in that bathroom?  The water can leak around the corners or at the door (if you have one) and travel along the floor joists until it pools in a lower spot on the ceiling below, then seep through.  It could also be a seal at the drain of the tub or shower. 

I get a few calls a year for this sort of thing.  It's usually something simple but can be a nightmare to diagnose, especially if the problem is intermittent.  Start with the simple possibilities and use deductive reasoning to narrow the possibilities.  Before you do a lot of damage it may pay off to hire a reputable contractor to help you make sure you've exhausted all of the imple and more obvious possibilities.

Todd Shell
Todd's Home Services

Plumbing reviews in Black Mountain

A

Rating
The job was accomplished with true professionalism/responsibility. While the plumbers were excavating the yard to get to the valve they accidentally broke some sprinkler system pipes. Immediately they notified me of the issue. They replaced rerouted all the sprinkler plumbing and finished the main valve replacement. I've used these guys multiple times on my property, they always call with any issues and offer multiple suggestions to tackle the job cost effectively. These are my go-to guys for plumbing issues in
Black Mountain Plumbers Provider Name Locked
. Rock on and thanks guys.
Black Mountain Plumbers Provider Name Locked

- Barry P.
A

Rating
Black Mountain Plumbers Provider Name Locked
provided same day service replacing our gas water heater. Returned my call within 10 minutes of leaving message. Very professional over phone and in person. Cost of service was as quoted over phone. Quality of work was very good.
- Michela W.
A

Rating
The plumber showed up on time and was very polite and professional.
He installed a new hot water heater and suggested that we install a
Black Mountain Plumbers Provider Name Locked
under it as well. I wasn't aware of the
Black Mountain Plumbers Provider Name Locked
so appreciated the advice and did have him do that as well.
I hadn't used
Black Mountain Plumbers Provider Name Locked
before but was happy with the service and would use them again.
- Mary K.
D

Rating
Contractor showed up on time to provide an assessment and cost bid on three plumbing jobs at my residence. Contractor stated he would follow up with bid estimate but never submitted one to me.
- Jeremy B.
A

Rating
Contractors are very busy once again in Portland. I called 4 plumbers friends recommended. Two didn't return my call, one gave me generalization over the phone and wouldn't come to take a look, and
Black Mountain Plumbers Provider Name Locked
wanted to charge me for an estimate. Khoi answered his phone right away and fit me in the next day. He spent an hour reviewing my existing plumbing, brainstorming a couple of approaches, and answering a bunch of questions I had about how my plumbing was set up. He's seen it all.
He knows his stuff! He gave me a number verbally after we spoke and followed up the next day with an emailed bid. He's down to earth, patient, kind, and skilled. He doesn't oversell. He has a crew of about 5 plumbers that he manages and doesn't necessarily do the work himself anymore. I haven't moved through with the work so don't know the quality of his team yet.
He's $125/hr which was high to me, but maybe that's how expensive plumbers are now. I remember not long ago when they were $75/hr.
Bid:
Total to re-pipe throughout the basement only
1, 950. 00
Total to re-pipe throughout the house (replace pipes from basement up through walls to sinks, shower head, etc).
2, 350. 00
Total to plumb for the Garage
2, 775. 00


- E M.
F

Rating
To start, we have previously ordered a $32 service fee visit from
Black Mountain Plumbers Provider Name Locked
on Angie's List's Big Deal. They came out and we were satisfied with their visit.
On this occasion, we ordered another $32 plumbing service fee off Angie's List Big Deal. We told them our kitchen faucet squeaked and that the manufacturer (Delta) had sent us the replacement part (free of charge because they warrant their faucets for lifetime), based on the model of our faucet. We requested help with installing the replacement parts Delta had already sent.
When the technician arrived today, he told my wife it would cost an additional $233 to replace the part. He then said Delta had sent us the wrong model cartridge and he had a cartridge on the truck that he could use. He installed the part and the faucet now works as it should. He spent approximately 30 minutes at our home.
After discussing the service with my wife when I got home from work, I feel our good faith has been taken advantage of. I'm not sure how much of the additional $233 represented the part charge (the receipt was not itemized), but I believe if we had received the wrong part from Delta, they would have sent the right part. The end result is we paid $265 for a part we could have obtained for free, a service fee, and 1/2 hour of labor. It seems excessive. We could have purchased a brand new faucet for less than this repair charge.
Black Mountain Plumbers Provider Name Locked
Fisher

- Andrew & Melissa F.
A

Rating
Black Mountain Plumbers Provider Name Locked
was able to respond the same morning that I called about a water pipe that had frozen and cracked the night before. Because the water was leaking, my repair was prioritized, and he came within an hour of my call. The repair was done quickly and efficiently. I would definitely use his services again, especially in an emergency.
- Edward K.
A

Rating
I had a clogged toilet and was not able to fix it myself. Called the company and they had someone at my house in an hour. They tried every possible solution to fix the backup. They determined that the issue was a clogged sewer pipe leading to the street. That is beyond the scope of what they do. They cleaned up nicely upon completion of their work. They were very professional and pointed me in the direction to get the issue remedied. The boss felt so bad about not being able to fix the problem that he gave me a discount on the service call.
- james F.

All Plumbers in Black Mountain, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4 Seasons Home Improvement, LLC

2 Crestmont Ln
Hendersonville

A & M Construction

1122 Old Leicester Hwy
Asheville

A GOOD PLUMBER llc

46 New Leicester Hwy
Asheville

A Rooter King Inc

PO Box 6235
Asheville

a&mconstruction

1122oldleicesterhwy

A+ HOME IMPROVEMENTS

11 SCOTTSDALE DR
Asheville

A-Team Energy

131 Garren Creek Rd
Fairview

AA Diamond Tile

15 Echoing Ridge Rd
Fairview

Above & Below Plumbing

14 Friendship Ln
Candler

All About Plumbing & Septic

PO Box 1041
Hendersonville

All Pro Plumbing

PO Box 811
Asheville

ALL PROS WEST

11 CRYSTAL COUNTRY WAY
Asheville

American Home Shield

889 Ridge Lake Blvd

Anders Home Repair

1514 5th Ave W
Hendersonville

ANDREY'S CUSTOM HOMEWORKS

14 BRAN RICK LN
Arden

Andy Schultz

230 Bee Tree Rd
Swannanoa

aqua pump service

15 Echoing Ridge Rd
Fairview

Arthur Jackson Plumbing

327 Stepp Mill Rd
Hendersonville

Asheville Kitchens & Baths

1051 Haywood Rd
Asheville

Asheville Remodeling Co

39 Alpine Wy
Asheville

Autry Plumbing LLC

PO Box 1691
Leicester

B Greene Builders Inc

15 Scott Ln
Etowah

B&B Plumbing

2260 New Hendersonville Hwy
Pisgah Forest

B&D Superhandy Services

43 Hudgins Hollow Rd
Leicester

Barefoot Brothers Service Company

P.O. Box 18811
Asheville

Barlow Plumbing Service Inc

PO Box 756
Black Mountain

Bartlett Brothers Plumbing‎

240 Swannanoa River Rd
Asheville

Bath Fitter

4 Long Shoals Rd
Arden

Beckett Plumbing

314 Windy Knoll Dr
Hendersonville

Benjamin Franklin Plumbing - Hendersonville

3278 Asheville Hwy
Hendersonville

Blevins Construction, Inc

319 Roaring Spout Ln
Burnsville

Blue Planet Plumbing LLC

111 Forest St
Asheville

Blue Ridge Construction

PO Box 2565
Candler

Bolton Construction & Service of WNC, Inc.

169 Elk Mountain Rd.
Asheville

BRINKLEY PLUMBING

6571 Talon Bay Dr

Buchanan Construction LLC

44 Buck Shoals Rd
Arden

Buyers Edge LLC

PO Box 2172
Hendersonville

C & J Plumbing

15 Pearson Ave
Fletcher

Cahaba Scapes

2130 11th avenue north

Carolina Construction

141 Chickadee Hollow Lane
Hendersonville

Carolina Construction Services

1472 Cane Creek Rd
Old Fort

Carolina Plumbing Contractor

100 Pearson Lane
Black Mountain

Cassada Plumbing Co LLC

PO Box 18209
Asheville

Chris' Custom Carpentry

87 Crystal June Lane
Asheville

Classic Builders of Hendersonville

520 Patterson Rd
Hendersonville

CLJ Maintenance Inc

PO Box 2013
Candler

Consider It Done Home Services

4 Rhododendron Pl
Asheville

Coopers Plumbing

9 Naomi Dr
Asheville

Councell Craftsman

1066 Columbine Road
Asheville

CT Enterprises Construction LLC

82 E Chippendale Dr
Mills River

CYCLONE PLUMBING

PO BOX 666
Arden

D.A.K HOME REMODELING

32 Vermont Ct.
Asheville

Danny Stewart Plumbing & Services

14 Red Oak Terr
Asheville

Delta Mechanical Inc

2486 Lawrenceville Hwy

DEREK TOTH PLUMBING

po Box 9896
Asheville

DirectBuy of Indianapolis

8450 Westfield Blvd

Don's Mechanical Services Inc

1667 Becky Mountain Rd
Brevard

Duckett Plumbing

74 Mountain Ridge Ln
Fletcher

Duncans Plumbing Services

46 Springwood Dr
Asheville

Dynamic Development, Inc.

PO Box 43
Skyland

Elliott Plumbing

531 Lincoln Rd
Forest City

Everybody Needs Raymond Const. Comp., LLC

102 College Station Dr.
Brevard

Ewing & McConnaughy

3161 Old US Highway 70 E
Black Mountain

Ezell Plumbing & Const

45 Pug Run
Weaverville

Fernando the Handyman

9 Eve Dr.
Asheville

Four Seasons Plumbing Inc

30 Bella Way
Asheville

Full Circle Construction Inc

PO Box 2619
Hendersonville

G & M Construction

P.O. Box 6561
Hendersonville

GARY MACPEEK/SKILLED HANDS

179 MARLBOROUGH RD
Asheville

Hamilton's Services

125 Charlotte St
Asheville

Handi-Man Services

141 Dry Creek Ridge
Hendersonville

Handy Home Helpers

Hendersonville

Helping Hands & A Truck

40 Belmont Ave
Asheville

Hendersonville Custom Painting & Remodeling

211 Windsor Ct..
Hendersonville

Homeland Renovations & Repairs, LLC

Harper Rd
Hendersonville

HomeSource Design Center

172 Charlotte Street
Asheville

HONEY DEW IT

540 N FORK RD
Barnardsville

HoneyDid Handyman

115 Sleepy Hollow Ln
Canton

JASON WRIGHT

PO Box 17802
Asheville

Jimbo's Plumbing

81 Theo Rogers Ln
Otto

John C Hall Electrical Contr

913 Wildlife Lake Rd
Old Fort

K. B . Silver Construction

176 MINGUS ST.
Canton

Kaya Homebuilders LLC

103 Deaver St
Asheville

Ken Swensen

104 Sunset Hills Ct
Asheville

LANCE HOME SOLUTIONS LLC

5 PRESSLEY BRANCH RD
Arden

Lee Barnett Plumbing

57 Fenner Ave
Asheville

Leslie's Roofing LLC

6220 Falcon Ln

Lighthouse Construction

17 Lunar Way
Leicester

Mad Rabbit Renovations

15 Alton Way
Hendersonville

MastroPlumbing, LLC

10 Brook Street
Asheville

MB HAYNES Corporation

187 Deaverview Rd
Asheville

MCGINNIS PLUMBING

200 Pembrook Rd
Swannanoa

Mr. Rooter Plumbing Haywood

130 Lopes Cir
Franklin

NEED A HAND

1057 LONGBRANCH RD
Marshall

Nemec Construction, LLC

PO Box 300
Swannanoa

Nesbitts Plumbing

434 Lower Brush Creek Road
Fletcher

New Dream Renovations

10 Freno Dr
Asheville

Noble Carpentry Inc

124 Reed Rd
Asheville

NuFlush

5195 Marshall St

Payless Plumbing

2300 Raintree Dr
Clayton

PETER JOHNSON PLUMBING

25 Rumbough Pl
Asheville

PLUMBING BY KIRK, Inc.

16654 SOLEDAD CYN RD

PlumbSmart Technologies, LLC

175 Weaverville Rd.
Weaverville

Reese Home Services

50 Spring dr
Lake Toxaway

Reuben Caldwell Drilling Inc

351 New Leicester Hwy
Asheville

Richard Hodges Plumbing LLC

1716 Oleta Rd
Hendersonville

S E Stewart & Son Plumbing

314 Riverside Dr
Asheville

SACCHI PLUMBING & GAS

175 Canaan Dr.
Candler

Second Opinion

1 Woodfin Ave
Asheville

Semper Fi Plumbing

248 Viking Trl
Hendersonville

Service Today

2001 Asheville Hwy
Hendersonville

Simpson Septic Tank SVC

540 S. Grove St
Hendersonville

Smart Repairs

1084 North Ridge Road
Hendersonville

Spagnuolo Construction

3 Metcalf Dr
Weaverville

Steve Fleming Plumbing Inc

PO Box 1062
Black Mountain

T's Construction and Property Preservation

111 N Mapleton Dr
East Flat Rock

Tanner Plumbing LLC.

72 Chelsea Nix Ln
Hendersonville

The Buddha Man Handyman

16 Vance Crescent Street
Asheville

The Everything Man LLC

1276 C Hendersonvill Rd
Asheville

The FixIt Angel JessyLynn

140 Clarks Chapel Rd
Weaverville

The Handyman Authority

104 Shelly Dr
Hendersonville

Thomas Pitts

23 Brookside Cir
Candler

Tim Clark Plumbing Inc.

PO Box 714
Candler

Tom Redwine

Black Mountain

TP Howard's Plumbing Co Inc

90 Number Nine Rd
Fairview

Tripp's Renovations

231 Starling Way
Hendersonville

TW Plumbing

29 Ravenwood Dr
Fletcher

TY Crawford Plumbing

16 hilltop dr
Candler

Villazon Plumbing, Inc.

53 County Rd
Waynesville

WAL CONSTRUCTION

16 HEAVENLY VIEW DR
Weaverville

Weaverville Plumbing

PO Box 483
Weaverville

Wright's Hearth Heat & Home

2614 Hendersonville Rd
Arden

Zeller Plumbing And Gas

5 Summer Savory Ct
Flat Rock

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