Black Mountain Appliance Repair Experts

in Black Mountain, NC

Sample Reviews

A

Rating
called back immediately when we phoned him on a Saturday and was able to come to fix the dryer on the Monday, a fast response which we greatly appreciated. He is extremely knowledgeable about appliances and was able to detect and fix the problem without difficulty. We also asked him about some issues we had with a door and a window which he took care of for us. In addition to being an extremely capable highly professional technician he is extremely pleasant and we strongly recommend him for repairs of appliances and any other repairs he is willing to undertake.
- J. David H.
A

Rating
r ofLarry's Appliance Repair was recommended to me by the Maytag Company. I called and
, the owner, looked up the model number and told me that he could remove the lid switch and direct wire it so it would not keep cutting off. He was going to be in the area in a couple of hours and was able to come to the house and had it repaired in a matter of a couple of minutes. He was courteous, friendly and very efficient. Also, the price was reasonable. I will definitely call him the next time an appliance breaks.
- Betty Z.

Black Mountain Appliance Repair Articles

Appliance Repair reviews in Black Mountain

C

Rating
Disclaimer--other than making the initial service call to Maytag, I personally did not have direct interactions with the service provider. Their contact was primarily with my retired father and sister who share the household. First, the positives: the service technician arrived well within the 4 hour window we were given for both the initial consult and the repair. Per my father, he was professional & knowledgeable. The repair, despite requiring a significant dis-assembly and re-assembly of the washer--took only about 60-90 minutes, and the technician ran the washer afterward to verify that the noise issue was resolved.
Now, the negative: our biggest overall complaints are about the requests for upfront payment, both for the initial service call ($95) and for the replacement part ($125), which were requested several days in advance of the technician arriving for the assessment and repair, respectively. Because I was not home when the calls were made, my father and sister, respectively, paid those fees from their own credit cards which I then reimbursed. I was especially irritated by the demand for payment for the replacement part BEFORE the repair was made and I could verify that the correct part had been ordered and it was indeed the cause of the problem. This is not the standard I expect from maintenance calls--in my experience, payment for both parts and labor is due at the time of the service. Occasionally afterwards (when an invoice is sent), but NEVER before the customer can verify that things are done properly. This on top of a pretty steep initial service fee (which, in this case, was paid for about 10 minutes of technician time, as apparently bearing issues are a common problem with these washers), insures I will likely go elsewhere for future maintenance of this type.
- Michele M.
A

Rating
I called at 4:35pm and set up an appoint between the hours of 6 -8pm. Vladimir had the washing machine repaired and the dish washing evaluated by 7pm. Very responsive, professional and smart! The dishwasher isn't a keeper but
Black Mountain Appliance Repair Experts Provider Name Locked
sure is!
- Joy T.
F

Rating
Scheduled online for repair of a range in a rental property - that was easy. We requested 30 min notice for repairman arrival to drive to the rental.
Black Mountain Appliance Repair Experts Provider Name Locked
called when they were at the door (v. giving us a ring that they were on their way) and refused to wait 10 min for my husband to hop in the car & drive to the apartment.
So we rescheduled for the next day. Given the issue the day before, we waited for them at the apartment until the end of the defined time. No show from the repairman. After a 20 min call to the call center, We were told he wasn't arriving and they stopped repairs at 5pm. We had to reschedule... again. Needless to say, we did not reschedule.
- Brian N.
A

Rating
My washer would agitate, but would not drain or spin. When I called him in the afternoon, he told me he would be over the next day. He called an hour before he came to let me know he was on his way. After he quickly repaired my washer, I paid him and he left. A few days later, I received an envelope from
Black Mountain Appliance Repair Experts Provider Name Locked
. Inside was a check for $5.00 and a note of apology because he said he mistakenly overcharged me on the service call amount. I was very impressed because I had no way of knowing if he overcharged me or not. He could have easily kept the money, but was honest enough to return it to me. It was a small amount of money, BUT it said a lot about his character!
- Barb V.
A

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Very prompt, put booties on shoes before he came in house, showed me part and why it needed to be replaced. Before he left he gave me tips on how to keep All my appliances working, I will recommend him to friends and will call him again if needed.
- Laurene M.
F

Rating
Made an appointment for the morning. The said they would call in the morning to give a better idea of when they would show up. They never called. I waited the whole morning. The showed up in the afternoon, called me, and left a message stating that they were leaving, unless I showed up in 5 minutes. Completely unprofessional.
- Viet N.
A

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We bought a Whirlpool 25 cubic inch side by side (not from Plaza) in 2012, that had a 1 year warranty. The icemaker stopped working after 2 years of service. Based on their Angie's list rating we called
Black Mountain Appliance Repair Experts Provider Name Locked
for service. They came out the day they said they would and after diagnosis said the whole icemaker had to be replaced and they would order one. It only took a few days before they called back and scheduled the repair. I rated the price as "fair" because it seemed like a fair price. I rated the quality as "N/A" because I don't know how long this icemaker will last as it only has a 90 day warranty so it's quality remains to be seen. Other than that I thought the service was excellent and I would use them again, hopefully not for a while though.
- Richard F.
F

Rating
My wife contacted them 3 weeks ago inquiring about a replacing the broken glass in our Oven door.
She was told to call back with the Oven Model Number in order to place an order for the glass.
My wife called back the next day with the Model Number, but have to leave a voice mail.
Since we did not hear from them, my wife call two more times, and left voice mail each time.
10 day later (Monday Sep 15) I called and asked why no calls were return, after getting my information (name, address, etc) the lady on the phone said I am the only one setting appointments and never need the Model Number to do so, then she proceeded to ask me for the the Model Number. Her request really frustrated me and I said, you already have the model number.
At this point she said "sounds like we are not going to get along, you need to call somebody else".
They have provided good service on multiple occasions without issues.

- Genaro R.
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All Appliance Repair Experts in Black Mountain, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A 1st Choice Appliance Service

PO Box 430514
Big Pine Key, FL

A+ HOME IMPROVEMENTS

11 SCOTTSDALE DR
Asheville, NC

A-Team Energy

131 Garren Creek Rd
Fairview, NC

ADF Appliance Repair

800-E Fairview Rd
Asheville, NC

All About Dryer Vents

214 Sycamore Ln
Gatlinburg, TN

American Water Care/EcoWater Systems of WNC

3677 Jonathan Creek Road
Waynesville, NC

Appliance Pro Unlimited LLC

850 Pennsylvaia Rd
Arden, NC

Appliance Solutions

9008 Larchwood Dr
Kernersville, NC

Appliance Zen

1070 Tunnel Rd
Asheville, NC

Appliance Zone

PO Box 55
Corydon, IN

ASHEVILLE APPLIANCE SERVICE

PO BOX 894
Skyland, NC

ASI - Authorized Service Inc

PO Box 2138
Greer, SC

BLUE RIDGE APPLIANCE AND HEARTH

2126 SPARTANBURG HWY
East Flat Rock, NC

Brown's Repair Services, LLC

58 Clarke Rd
Asheville, NC

Carolina Plumbing Contractor

100 Pearson Lane
Black Mountain, NC

Danny's Appliance Services

131 Hillcrest Dr
Barnardsville, NC

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Eye On Your Home

115 N Garden Ct
Fletcher, NC

GE Factory Service

3010 Spartanburg Highway
Hendersonville, NC

GE Factory Service

401 Sweeton Creek Industrial Park
Asheville, NC

Gentry Heating, Inc

100 Buckeye Access Road
Swannanoa, NC

HAYWOOD APPLIANCE

8805 CAROLINA BLVD
Clyde, NC

High Tech Home Warranties

PO Box 24881
Raleigh, NC

Homeland Renovations & Repairs, LLC

Harper Rd
Hendersonville, NC

Jackie Moore Appliance

11 Rainbow End
Black Mountain, NC

Ken Swensen

104 Sunset Hills Ct
Asheville, NC

Mike's Heating & Cooling

329 Dogwood Rd
Candler, NC

Mountain Electronics

2880 White Oak Road
Burnsville, NC

Peterson's Appliances

207 Haywood Rd
Asheville, NC

RepairClinic.com Inc

48600 Michigan Ave
Canton, MI

Rescue Link

8880 Ward Pkwy
Kansas City, MO

Robinson Electronics

764 Fairview Rd.
Asheville, NC

Sears - Asheville

1 S Tunnel Rd
Asheville, NC

T's Construction and Property Preservation

111 N Mapleton Dr
East Flat Rock, NC

The Jewish Carpenter Inc

100 Falling Leaf Ln
Asheville, NC

Weaverville Plumbing

PO Box 483
Weaverville, NC

Willbur Workforce

Asheville, NC

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