Billings Door Installation Articles

Door Installation reviews in Billings

C

Rating
The order process was easy, friendly. My feelings were very good towards our salesperson at the time were excellent, he was very knowledgeable in his recommendations, even offering that when they put the new door in, they could do something to fix a sagging door in the back of the house.
I ordered the door on January 9th, 2014. At that time, I had (still have) an email from our salesperson saying it would take 2 weeks to get the door in, and probably two more weeks to get it installed. - fast forward to the week of March 3rd. (does this sound like 4 weeks to you?). We finally got a call that the doors were in, and they wanted to install them on the 11th. My wife and I both took time from work to be there during the install. I have nothing but kudos and good words about our install team -
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and
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were the epitome of professionalism. I knew putting a new door in was not likely to be easy - and it wasn't, but their knowledge, patience and above all (what I appreciate the most) is their attention to detail and not allowing anything to slip by. This was evident in several ways - one example was ensuring that the rock covering we have stayed in tact by applying copies amounts of liquid nails and ensuring it stayed put. Another example was evidenced by them actually installing the entire door, only to find out that it was "pretty close" to the entry inside. They demoed the entire door, and applied the necessary elements to ensure there was no
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that the loose vinyl in our entry way bound on our door. Like I indicated I have nothing but good to say about them.
When the installation folks arrived on the 11th, they informed me that the storm door did not come in, so that would take another appointment. It is now the 19th of March (I'll let you count the number of weeks) and during the entire time, I did not hear one solitary word about our door, delays, status on anything or really anything that could be confused with customer service from our salesperson.
So far I am very very satisfied with the quality of the door, and the quality of the workmanship in installation is the best I've seen. I wish that I could rate the installation part separate from the sales and customer service part, because that would get A across the board, with the customer service portion getting nothing but F's.
Bottom line - these people do have a good quality product I believe, and their installation personnel are through, knowledgeable and professional. Their customer service - simply keeping the customer informed however needs a lot of work. If you can see past that, I'd go with these folks, otherwise, we have other items that need replaced, and we will likely go with Lynrich (which by the way when I got the estimate were up front and told me it would be at the 12 week
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before we could really expect installation).
I'll be calling to find out where my storm door is later today.
- Jason F.
A

Rating
The company was in the neighborhood already repairing another roof. So I went over there and asked them when they had a moment could the come over and give my roof a look over. Not more then a few min. later one of them had shown up to measure my roof. He explained to me what was wrong with the existing roof and how he would fix it. He even worked with my insurance company to help get me the roof i wanted. It didnt take long for them to get to work. And boy were they fast. They had my 43 sq roof done in 2 1/2 days. And when they where Finished they made sure that the ground and gutters were clear off nails and other garbage.
- Kristie M.
N

Rating
They did a very good job and in a timely fashion. Their workmanship and quality are great and the teams are very professional. My only comments are since they are split into 3 different crews for siding, windows/doors, and gutters they seem disconnect in their walk throughs when the job is complete. Better coordination would have been appreciated along with better sweeps at the end of the day for nails. Also I believe the sales staff could have done a better job describing the details of the financing they utilize through GE Capital along with going into the details of the warranty. Overall I am happy with the work product they have provided and would use them again.
- Ben G.
A

Rating
I replaced the original windows in my 1970 home with
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Fiberglass windows and couldn't be more pleased. I was treated well from beginning to end by the staff from
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. There was no pressure. They made sure they knew exactly what I wanted and that's what they delivered.
I especially wanted to mention Red and
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who installed the windows. They were punctual and went the extra mile to make sure I was happy.
The windows are beautiful and were installed well. I would definitely recommend this company to my friends.

Update previous comments: After I had the windows installed, I hired a contractor to do some repairs & paint the house. He told me that the installation of the siding
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had done (they had replaced a sliding glass door with a window and half-wall) was incorrect. I asked for specifics so I could do my own research. They said that the plywood that was used under the siding was 3/4 inch instead of 1/2 inch so that the new siding was not flush with the old. They also said that lining the seams of the siding one on top of the other instead of staggered would make it prone to leaking. Unfortunately, what they told me was true so I had the contractor redo the siding. I contacted
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after it was done and they told me they would have reinstalled the siding if I would have contacted them.

The windows are great. I have no complaints about them or their installation. But, if I was doing this again, I would ask for a siding expert to install the siding.
- Merry P.
D

Rating
We researched the
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and door providers for several years before selecting
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-DOR with their brand of THERMA-TRU fiberglass doors. They cost about $1,000 more than other providers with comparable doors. Our needs were very specific and we were assured that we would get exactly what we wanted.
This is a hard review to write because the first part of our experience went very well. The company did an excellent job of installing the door. The quality of the material and the paint color was exactly what we expected.
The problem came when we discovered that the "THERMA-TRU" company had etched their logo in the lower left hand corner of the right door. This glass was in the upper 1/4 of the door. The logo was right at eye height where one looked out the door. It was large and became luminous whenever the sunlight shown on it. It was over the center lock and across from the hinges. We had ordered a clear glass window and instead we had a commercial logo placed where it was visually intrusive and was clearly not acceptable! I discovered that THERMA-TRU's logo is much larger and more luminous that other door manufacturers logos. Many of the premium brands do NOT show their logo on the window. They only show the required Glass Temper
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in thin light letters that are almost invisible.
THERMA-TRU's Door System Genuine Component Part Identification Guide clearly shows the logo should have been placed next to the hinges and across from the lock. That would have made the logo acceptable and non-intrusive. It was very clear to us that this was a nonconformity in workmanship and the door should have been replaced with one that met their own specifications.
This would have been very costly to replace. So, we proposed a discounted solution to
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-DOR. One where we would have paid what we could have gotten for a similar door from another company. We made phone calls, sent e-mails, made a personal visit and then sent several letters to the President of the Company. We received no response until we got a letter from their lawyer stating they would file a lawsuit unless we paid the full amount within 10 days. There was no effort to offer any other solution.
I asked for a meeting with
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-DOR and their lawyer. They decided instead to have a meeting with several of their staff, and a representative from THERMA-TRU and myself.
I presented my case. The THERMA-TRU representative stated that they always did it that way and could not change their manufacturing process. It did not make any difference what was best for the customer. Besides, they had not had any other complaints.
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-DOR made no attempt to resolve the situation between the three parties at that meeting. It appeared that whatever THERMA-TRU says is what will happen.
The President of
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-DOR then stated he was going to take me to court unless I paid the balance of the contract. It became evident that there was not going to be any effort to reach an accommodation. I terminated the meeting at that time.
He then threatened to take me to court if I "Bad Mouthed" him on Angie's List. I payed the rest of the invoice.
This is not an attempt to "Bad Mouth"
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-DOR or THERMA-TRU. This is an accurate and true account of our experience.
If you want a quality job for a high premium on a standard door that does not have any special concerns, by all means they would be a good choice. If you select a THERMA-TRU door make sure you see an exact copy of the type of door you want. Make sure the THRMA-TRU logo will not be visually intrusive. I do not recommend ordering a double door that needs to be customized for a special situation where the glass is in the upper 1/4 of the door.
I am suspect of the
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-DOR Warranty shown on their web page that says; "We always strive for 100% customer satisfaction. And, that is our promise. We’re not happy, until you’re happy!"
My experience has shown that they will only try to make you happy if they have a
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problem that can be easily fixed. It appears that if you have a difficult situation and you are not happy and you do not pay the remainder of your invoice until you are happy, they will not make a sincere effort to resolve the situation. Instead they will initiate proceedings for a lawsuit.
- Larry S.
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All Door Installers in Billings, MT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ABC WINDOWS

838 MULLOWNEY LN
Billings, MT

Absolute Construction

4204 Blackpool Trail
Billings, MT

ACCENT WINDOWS DOORS & SIDING

960 S 24TH ST W
Billings, MT

Actually Clean Carpets

1250 1st St NW
Cedar Rapids, IA

ADVANCED BUILDERS

1236 N 25TH ST
Billings, MT

AL'S SIDING & WINDOWS

2322 SHILOH RD
Billings, MT

AMERICAN GLASS

2850 GRAND AVE
Billings, MT

AUTOMATIC DOORS OF MONTANA INC

283 CHACO CANYON WAY
Billings, MT

BAILEY GARAGE DOORS, INC.

2309 4th Avenue North
Billings, MT

Baltic Iron Doors & Naddour's Ornamental Iron

1221 E Warner Ave
Santa Ana, CA

BEAR DOOR CO

847 S 64TH ST W
Billings, MT

BECKER'S GLASS SHOP INC

3325 1ST AVE N
Billings, MT

Big Belt Construction, LLC

PO Box 4501
Helena, MT

BILLINGS OVERHEAD DOOR CO INC

813 3RD AVE N
Billings, MT

Blackburn Home Improvements

1201 Clark Ave
Billings, Mt

BMR Construction

80 benedict culch
Park City, MT

Brandon Keiser

Billings, MT

Bruce Tall Construction and Design

1917 Southern Hills Drive
Billings, MT

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Compass Design Builders

PO Box 20311
Billings, MT

CORNERSTONE SIDING & ROOFING

2511 Holman Ave
Billings, MT

D & Den LLC

PO Box 20073
Billings, MT

D&N Siding & Windows

678 My Ln
Hamilton, MT

D-n-S Rofing

908 mossman
Billings, mt

DALE & JAX DOOR & GLASS

536 MOORE LN
Billings, MT

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Dustin Davison Construction LLC

PO Box 50267
Billings, MT

Exterior Touch Inc.

12610 Waverly RD.
Waverly, NE

FAB-TEC GARAGE DOORS LLC

40 HILLTOP RD
Billings, MT

GARAGE DOORS R US

2826 OAKLAND DR
Billings, MT

GECK'S GARAGE DOOR CO

731 LAKE ELMO DR
Billings, MT

Glass Doctor of Billings

2646 4th Ave N
Billings, MT

Glass Doctor of Bozeman

403 N 7th Ave
Bozeman, MT

Glass Doctor of Kalispell

342 W Idaho
Kalispell, MT

Glass Doctor of Kalispell

610 Main St
Polson, MT

Glass Doctor of Missoula

2324 McDonald Ave
Missoula, MT

Glass Doctor of Montana

1825 N Montana Ave
Helena, MT

Inland Woodworks

12421 E Moffat rd.
Spokane, WA

Kranz Construction

937 Avenue B
Billings, MT

Kujo Construction

PO BOX 5332
Missoula, MT

Lazarus Construction

136 Nall Ave Trlr 16
Billings, MT

Lode-Stone Home Improvements

PO Box 332
Harlowton, MT

MAC DONALD STEEL EXTERIORS

1522 18TH ST W
Billings, MT

MADSEN DOOR SVC INC

4115 1ST AVE S
Billings, MT

MARVIN DESIGN GALLERY

2474 Overland Ave
Billings, MT

MONTANA RUSCO INC

PO Box 20622
Billings, MT

MONTANA WINDOW & DOOR

3039 GRAND AVE
Billings, MT

Overhead Door Co of Southern Montana

4115 First Ave S
Billings, MT

Paramount Siding & Windows

2345 Academy Pl
Colorado Springs, CO

PELLA WINDOW STORE

2571 GABEL RD
Billings, MT

PELLA WINDOW STORE

2520 GRAND AVE
Billings, MT

PM Home IMPROVEMENTS

Po Box 1288
Powell, WY

Premier Doors & Millworks

PO Box 2411
Thompson Falls, MT

QUALITY WINDOWS & DOORS-NCI

402 CUSTER AVE
Billings, MT

Remodeling By Erik

147 Shandy Way
Hampstead, NC

RLS Doors & Gates

617 Saint Johns Ave
Billings, MT

Roofing & Siding Pros

4228 VAUGHN LN
Billings, MT

S & S BUILDERS

1440 KRAFT LN
Billings, MT

Slide-Ezzz Sliding Door Repair Products

1746 Sharon Hogue Rd
Masury, OH

Sprague Construction Roofing LLC

2120 Main St
Billings, MT

Steorts Garage Doors LLC

4856 McGirl Rd
Billings, MT

STEVENS DOOR & SPECIALTY CO

2910 LEWIS AVE
Billings, MT

SW Sun Control

6429 N Oracle Rd
Tucson, AZ

Universal Iron Doors Inc

11676 Tuxford St
Sun Valley, CA

WOODEN NICKEL REFINISH & WOOD

3735 MONTANA AVE
Billings, MT

Wrightson's Custom Cabinets

5710 Interstate Ave
Billings, MT

Young Gunz Construction

319 6th street
Laurel, mt

ZNG GLASS

PO Box 3133
Billings, MT
Billings Zip Codes

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