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He and his crew arrived promptly and knocked out this rather small job very quickly. They took very good care to put tape down in the entire room. They also covered the floor, and laid blankets down in all hallways going up to the room they were painting. And they cleaned up superbly. $400 may seem like a lot of money for a bedroom room, but being able to schedule with less than a week's notice, the fact that his crew did an outstanding job, and that the $400 included high end paint (no VOC without even having to ask) made it all worthwhile for me.
It was the hottest time of the summer, I felt sorry for the workers.
The woodwork was done excellently, had no complaints when it was finished.
Couple of days after all was done and the check was written we found the sliding glass door had paint spray on it even though they had it taped off real well. (should have checked) All is well it came off with elbow grease.
My house has never looked so good...in my opinion
I decided on this company because it seemed like a professional outfit, and more importantly , they talked about using 'carbon steel blades' which would do a better scraping for prep, which gave me hope that they would get rid of much of the loose, peeling old paint. [This was my biggest concern in painting this old house.] Also the pricing seemed fair [middle of 3 estimates I had gotten].
They charged a little extra because the original paint had lead, which I believe amounted only to dropping plastic sheeting to catch the old paint scrapings - the first time.
So they came out and started to scrape. As I recall that may have been all they did the first day - and I understood they weren't coming out the next day. So I went off for a bit in the morning [don't always lock my back door] - and I came back to find one of the painters had opened the back door and started painting it. I complained about this to the owner and then I let it go.
They painted throughout the day, but the man who just had to start painting the door right away that morning, didn't do the second coat on it 'til late, so that he didn't finish until like 6pm or so in the evening - and then told me I had to leave the door open for a couple more hours to let it dry before I closed it. That was annoying because i needed to leave. And it made me think again, why the heck did have to go into my house so early in the morning to start on the door, and then leave the second coat 'til so late? Grrr.
As far as I could tell they they were done that day. The house and trim was completely painted.
When I got up the next morning I went out to take a look around. I was stunned: paint was coming up everywhere. I was sick with the feeling that I had just thrown away my money. I called the owner to come out. I think I called the painter as well. They both came out right away. The owner tried to tell me , oh not a problem, they were coming back all along. And the paint always lifts up like that. I don't think that was true. The owner took the painter off and continued assessing the job and I heard him tell the painter '...she's right...'. They came back and said they'd take care of my concerns. The result was that what they just painted they scraped again - and I believe they scraped more that second day than they did the first.
They painted again and - as I said it came out well enough.
And, I would possibly consider using them again because they can do a good job - I just won't walk away and assume they will.
Also, if you use them, make sure that the office and the painters are on the same page: the office would tell me when the painter was coming, but the painter would tell me something else. Made for a frustrating experience.
Also I paid for two coats - and part of the job that first day was being done with a brush. Later, though, they switched to a sprayer. Next paint job I have done I will clarify if two coats means - paint it. Let it dry. Then go back around again - OR - does it just mean you wave the spray gun back and forth twice.
Would definitely recommend them to friends and family.
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