Olive Branch Pool Cleaning Articles

Sample Reviews

F

Rating
I have used
Olive Branch Pool Cleaners Provider Name Locked
's service for approximately 1 year until the beginning of this summer when I was forced to find another pool service.
Olive Branch Pool Cleaners Provider Name Locked
ended my pool service and left my pool filthy and disgusting. The major problems I encountered were with
Olive Branch Pool Cleaners Provider Name Locked
, the owner of the business.
Whenever I had a question or issue with my swimming pool I would communicate with
Olive Branch Pool Cleaners Provider Name Locked
by telephone. From the beginning of my pool service I noticed that
Olive Branch Pool Cleaners Provider Name Locked
was very confrontational and defensive whenever I attempted to communicate with him. He seemed as if he was more interested in tacking on more charges after we had already agreed on the monthly costs. There were many months that my pool was not clean and I had to call
Olive Branch Pool Cleaners Provider Name Locked
to ask him about what could be done. He was very good at making excuses, but didn't seem motivated to continue to follow up and take care of the problem successfully.
My pool turned green with algae at the beginning of this summer and
Olive Branch Pool Cleaners Provider Name Locked
sent me a message saying that he was not going to be returning to service my pool. I didn't understand why, but I asked him to please at least leave me with a clean pool before he terminated service. He refused to return and left my pool filthy. I had to scramble to find another pool cleaning service the same week and clean up the mess that he left.
The people that work for
Olive Branch Pool Cleaners Provider Name Locked
seem like nice folks and I wouldn't say a negative word about them as they seemed caring and helpful, but just beware as
Olive Branch Pool Cleaners Provider Name Locked
was very unprofessional in his mannerisms and how he
treated me as a customer.
- David H.
F

Rating
We were very dissatisfied with this service call. We contacted the owner and he was totally unprofessional. He avoided our calls. On the few occasions we were able to speak to him he yelled at us. He did not follow up with phone calls answering our concerns as he promised.
I did not check with Angie's List before I hired this company because he was a personal referral. However, I have since looked up his record and he has treated two customers the same way that he treated us. You can see this information if you look up reviews from over 3 years ago.
The owner said that he didn't care if I left a bad review on Angie's list or reported him to the BBB. He said he didn't need our business because he had plenty of business in
Olive Branch Pool Cleaners Provider Name Locked
. (See reviews from over 3 years ago - same story).
All we wanted was a discount for a return trip because we felt that the repairman should have come more prepared in the first place. He refused to work with us at all.
This is the first bad review I have ever left any business. I am 54 years old and very reasonable. I am always able to come to a compromise with people that I do business with when problems arise.
This business owner is rude and unprofessional and says things that he should not say. Stay away because if you have a problem, you will not be treated fairly.
- Teri M.
A

Rating
The gentleman performing the work was extremely polite, courteous and professional. We arrived on time and completed the job in one days time instead of two! The work he did is extraordinary and looks fantastic! It is beyond our expectations, Needless to say, we are most pleased. Our friends and relatives you have seen it since the work has been done are all very impressed, as we are. The owner of the company,
Olive Branch Pool Cleaners Provider Name Locked
, is very professional and willing to help a customer in any way possible. His is honest, trustful and hard working. We will continue to do business with him in the future and know without a doubt that he will assist us in keeping our pool looking beautiful. We feel so grateful to have found him. We highly recommend his services and his company. By the way,
Olive Branch Pool Cleaners Provider Name Locked
of
Olive Branch Pool Cleaners Provider Name Locked
, TXis not to be confused with another company known simply as
Olive Branch Pool Cleaners Provider Name Locked
located in Plano, TX. They are NOT one and the same. So please do not contact
Olive Branch Pool Cleaners Provider Name Locked
for your swimming pool decking needs, but rather contact only
Olive Branch Pool Cleaners Provider Name Locked
of
Olive Branch Pool Cleaners Provider Name Locked
, TX.
- Jeanette R.
A

Rating
I contacted
Olive Branch Pool Cleaners Provider Name Locked
and Patio to try a new pool company; I had used others in the past who proved to be just "okay." Upon calling, I described an issue I had with recent patio construction (a lot of residual sand and grit in the pool) and
Olive Branch Pool Cleaners Provider Name Locked
was very knowledgeable and suggested a vacuum to waste rather than a complete drain and fill. I was skeptical but she was certain this would be a cost effective and thorough way of cleaning the pool upon opening. I'm happy to report that
Olive Branch Pool Cleaners Provider Name Locked
was right!
Olive Branch Pool Cleaners Provider Name Locked
and
Olive Branch Pool Cleaners Provider Name Locked
were excellent and did such a great job cleaning the pool and getting all of the dirt out. I was amazed and impressed by their great service. I will definitely be contacting them to close the pool and, assuming all goes well, will continue to use them for all of my future pool needs.
- SARA & ROD S.
F

Rating
l he broke the top off the filter, and said he would fix it also when he opend the pool this year. he put the clorean
Olive Branch Pool Cleaners Provider Name Locked
can in the shed full and didnt flush out anything. over the winter the clorean can ruined everything in the shed. when i called him to talk about what happened he will not return my calls. i guess i don't need to say that we got a new service and had to pay to fix everything he either broke or ruined. i beleive that he is NOT licenced or insured. i guess you get what you pay for. i woild never use him again and if i had more information i would
Olive Branch Pool Cleaners Provider Name Locked
him, i might go to the district attorney.
- Randy P.
N

Rating
Serviceman showed up on time, was friendly and professional, worked diligently to get the job done and showed genuine interest in doing it right. He was not 100% trained on our specific equipment but informed me in advance he was in training and would seek help if needed. He turned out to be fully capable of handling the job well. This was a nearly flawless service experience.
- Ken H.
D

Rating
Initially we felt very comfortable and happy with our decision to go with
Olive Branch Pool Cleaners Provider Name Locked
& spas. We met with three other local pool builders and decided on
Olive Branch Pool Cleaners Provider Name Locked
because they were all pretty much within $1,000 of each other and we just felt like we could trust them. BOY WERE WE WRONG!!!!!!!!
The main problem for buyers to be on the look out is that they purposely compartmentalize the process so they can point fingers at each other when they knowingly deceive their customers! Meaning, once the designer/salesman gets you to sign a contract, then he passes you on to someone else, and so on so forth. NEVER WORK WITH salesman
Olive Branch Pool Cleaners Provider Name Locked
!!!! He will promise you the moon, tell you "everything is included, don't worry about the contract, we'll throw that in for you, it can be adjusted," blah, blah, blah...but when the field supervisor (
Olive Branch Pool Cleaners Provider Name Locked
) comes out and points to the contract (with exact square footage, etc) the extra dollar signs add up.
Olive Branch Pool Cleaners Provider Name Locked
was very straight forward with us and I don't fault him in this process. However, don't expect to get a solid answer out of him. He is diplomatic and always refers to the contract.
So here's the back story with
Olive Branch Pool Cleaners Provider Name Locked
. After his initial measurements of our backyard we met with him in the office to discuss design options. He uses a computer program with flowers/greenery all around the pool and of course makes it look spectacular. The problem is (1) he doesn't tell you there is a fat
Olive Branch Pool Cleaners Provider Name Locked
of actually putting a planter on the side of your house or near your block walls due to the cement footers below (Thus, the idea to just cover it with extra decking...which means more money in their pocket later), and (2) he completely messed up the measurements because he
Olive Branch Pool Cleaners Provider Name Locked
that our backyard was square to our house, which it isn't! How would we know that? We are not pool experts. So the plan he
Olive Branch Pool Cleaners Provider Name Locked
on the paper (that we signed off on) looked fine to us, because we wouldn't know the difference (we aren't contractors), nor did it have the square footage for the distance between the pool and the block wall, nor the length of the planter along our house. It looked like the picture he printed out for us on the computer, so we thought it looked correct. Boy, were we wrong.
When
Olive Branch Pool Cleaners Provider Name Locked
(field supervisor) came and spray painted the pool on our ground, it showed the glaring mistakes
Olive Branch Pool Cleaners Provider Name Locked
made in his measurements. The pool was 5 feet from the block wall instead of 3 and our above ground spa was within inches of our patio post! Obviously that wasn't right! So we called him up, went back in and he "fixed it!" He NEVER once mentioned that we would have to pay for more decking due to the placement of the pool being off in his initial design. He NEVER once mentioned that if the additional concrete went over the 340 square feet written in our concrete we would have to pay the difference. But of course, when the concrete guys showed up they told us it would be $600 more to do what we thought was already established with
Olive Branch Pool Cleaners Provider Name Locked
.
Next problem, when
Olive Branch Pool Cleaners Provider Name Locked
came out to our yard and did the initial measurements he told us they (
Olive Branch Pool Cleaners Provider Name Locked
) would remove ALL of the existing landscape for us (included in the price of the pool). However, after we signed the contract and their landscaper saw our large Olive Tree in the corner of the yard, they informed us that they could not remove that for us. So we had to hire a private tree removal company to do that ($300). Next,
Olive Branch Pool Cleaners Provider Name Locked
told us FOUR TIMES that 400 square feet of concrete is included in the base price for every pool!! However, when he did his measurements, he only accounted for 340 square feet (thus, 340 was put on our contract).
Olive Branch Pool Cleaners Provider Name Locked
also told us several times that they would include an irrigation sleeve so my husband could run a line to a patch of grass. Of course, that was not explicitly written on the contract (and we didn't know it needed to be because we were told it was INCLUDED), so they wanted to charge us extra for that when the time came to do the concrete decking.
Be forewarned Las Vegans....DO NOT TRUST
Olive Branch Pool Cleaners Provider Name Locked
BUNDTROCK!!! He only cares about getting his commission and not providing a quality experience for his clients. Furthermore, we were warned by other companies about
Olive Branch Pool Cleaners Provider Name Locked
"nickel and dime" ways, but we just chalked it up to competitive rivalry. THEY WERE RIGHT!!! DO NOT SIGN A CONTRACT WITH THEM UNLESS IT SAYS "TOTAL" instead of exact square footage.
Olive Branch Pool Cleaners Provider Name Locked
messed up our initial design (unbeknownst to us -because we are not the pool experts), and now we are paying for HIS mistakes! The excavators cracked our sidewalk because they didn't put enough dirt down to clear it, and now we are paying for THEIR mistake! "Look at your contract,"
Olive Branch Pool Cleaners Provider Name Locked
told us when we showed him the cracks in the cement. The contract says (in very small print on the back) that they (
Olive Branch Pool Cleaners Provider Name Locked
) are not responsible for any damage to the property while installing your pool)! Not even when their negligence causes it??
NEVER NEVER NEVER USE
Olive Branch Pool Cleaners Provider Name Locked
& SPAS!!! You might think they give you more "bang for your buck," but in reality all you are going to get is more headaches!!!! We are spending more time, energy, and money fighting with them now (3/4 of the way through the build), because they were not straight forward with us from the beginning with flaws and possible additional costs throughout the process. At the end of the day the extra $900 is not a huge deal, it is more the principle that
Olive Branch Pool Cleaners Provider Name Locked
should stand behind their words and not hide behind their contracts! They are NOT trustworthy, not honorable men, not men of their words. All they are are deceitful contractors! In the end, their lack of professionalism will cost them a lot more with us than the extra money we are paying for their mistakes...I will tell EVERYONE I know to NEVER USE THEM!!!!!
- Shelby A.
D

Rating
We would like to be clear, we had no problem at all with the INSTALLER. He was the one person who tried to help us. Whe the liner finally arrived, he did a great job..."thanks
Olive Branch Pool Cleaners Provider Name Locked
".
Olive Branch Pool Cleaners Provider Name Locked
did allow us a percentage towards the new liner.
- michael B.
A

Rating
About a month ago I was so disgusted with my current pool service for not servicing me on time that I joined Angie's List and met with 3 different pool service providers in one day. Rich and
Olive Branch Pool Cleaners Provider Name Locked
, the owners of Aqua Masters personally came to meet me and when I joined them at the pool they were already testing the water and checking out the equipment. I was very impressed with their proactive approach. I hired them to provide weekly pool maintenance and our pool has never looked better. They are knowledgeable and helpful. We are so glad we found this company on Angie's List and made a change!
- Dawn P.
A

Rating
I called on a Friday afternoon at almost 5P and they answered! She said they would call me on Monday morning with an appointment time. Got that call at 7:30 AM and was scheduled for around 8 AM.
Olive Branch Pool Cleaners Provider Name Locked
arrived a little earlier than his scheduled time-which was great. He listened to my concerns and then examined my pool pump and the electrical components. I explained, the pool had turned itself off for the second time. I had juggled some of the wires etc., and got the pool running again, but not really sure it was from my wire wriggling! . Since that incident, I had begun to turn my pool off and on manually and all was well.! By Monday morning when
Olive Branch Pool Cleaners Provider Name Locked
showed up, I had been manually turning the pool on and off daily with no problem.
Olive Branch Pool Cleaners Provider Name Locked
,
Olive Branch Pool Cleaners Provider Name Locked
, determined he could find no problem and would not recommend doing anything at this point! Pointed out the pool was running and motor was quiet. Nothing to "fix". I absolutely appreciate this HONESTY ...it is rare today to encounter a company that does not try to "scare" you into replacing something...I would rather wait to see if problem re-occurs than begin replacing parts randomly. My budget also appreciates this! Thank you
Olive Branch Pool Cleaners Provider Name Locked
, I will definitely use
Olive Branch Pool Cleaners Provider Name Locked
for any future needs.
- Susan S.
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All Pool Cleaners in Olive Branch, MS

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advantage Pool Service LLC

3805 Vanderschaaf Dr
Memphis, TN

American Pool Techs

Po Box 1402
Cordova, TN

Any Body Fitness

PO Box 10273
Knoxville, TN

Aquaworks Pools

2575 McCracken Rd.
Hernando, MS

BLUFF CITY PLUMBING & HEATING

3312 MILLBRANCH RD
Memphis, TN

Brewer's Pool & Landscaping Co., Inc.

6620 Summer Ave
Memphis, TN

DESOTO CO POOL INC

4857 GOODMAN RD
Olive Branch, MS

DORRIETY LANDSCAPE

Collierville, TN

East Shelby Pool Removal and Demolition

6695 Whippoorwill Rd.
Olive Branch, MS

EXPRESS POOL SERVICE

PO Box 1211
Marion, AR

Gould's Day Spa & Salon- Park Place Centre

1203 Ridgeway Rd
Memphis, TN

Hawaiian Pools and Landscape

1280 N. Collierville-Arlington Rd.
Eads, TN

Heavenly Heat Saunas

PO Box 2892
Crested Butte, CO

Icon Residential Builders LLC

2693 Burton Briar Cir
Collierville, TN

Integrity Pool & Spa Repair

4266 E Sunset Point
Memphis, TN

Landscaping for Landscapers

245 Woodsedge Dr.
Eads, TN

LESLIE'S SWIMMING POOL SUPPLIES

6216 STAGE RD
Memphis, TN

LESLIE'S SWIMMING POOL SUPPLY

7850 POPLAR AVE
Germantown, TN

MEL'S TILE

3837 MARSTON RD
Memphis, TN

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