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Madison Cell Phone Service Articles
Cell Phone Service reviews in Madison
It is not fast compared to any other wifi I've used. When I purchased the service a few years ago it was unlimited byte download limit. Not it is capped at 20Gig. That is about 3 Netflix movies a month. Not very much. If you go over they charge an arm and a leg.
I occasionally (a few times a month), need to turn it off and restart the router to get it going again.
This ISP one of the only options in the area and not terribly expensive and that is why I stick with em, but I don't really like this
Day2 - I entered the store, and I was greeted at the door by a woman who was very polite and professional. She took down my name, and asked me to wait for the next available representative. While I was not to
Day 3 - After being added as a manager on the account, I entered the store to be greeted again and sent off to wait. I came at a different time of day this time hoping it would not be so busy. I was disappointed. I watched the minutes tick off of my lunch break until I realized I had to get back to work. So I left. Total time wasted = 20 minutes.
Day 4 - I entered the store with the understanding that I would be there for a while. I was pleasantly surprised when I was called after only 20 minutes! I made it clear what I wanted, and the sales associate decided to try and sell me a lot of other stuff. After saying no to at least 5 attempts to sell me chargers, cases, headsets, and phones different from the one I picked out, he finally went into the back room to get my phone. When he rang the phone up, it suddenly was not free anymore with my upgrade as was previously stated. I was now expected to pay $100 and mail in a $50 rebate. I just turned around and left.
It may be worth noting that other customers were pretty fed up too. I overheard many of them talking with associates about their frustrations with the wait time and the lack of service. I am surprised there are not more negative reviews on this site.
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