Madison Cell Phone Services

in Madison, MS

Madison Cell Phone Companies

Madison, MS

Madison Cell Phone Service Articles

Cell Phone Service reviews in Madison

D

Rating
After service was activated in June, we had no dial
Madison Cell Phone Companies Provider Name Locked
or internet for seven days. After three phone calls to troubleshoot and an outage in our area, a technician came out and corrected what he described as an installation issue by the original technician. Service worked for only 1.5 days before we lost internet again. A 3 day outage occurred, after additional phone calls we were told it was due to equipment issues in their central office. After service returned, download speed was 0.48 Mb/s, and upload speed was 0.14 Mb/s. We couldn't even open google homepage in less than 90 seconds. A long wait (greater than 30 minutes) on the phone queue got us to technical support who confirmed our speed was unacceptable. In addition to sending a replacement modem, I was transferred to sales to upgrade service to the 7-10 Mb/s package. However, after another very long wait on hold (30 minutes), that sales representative told me that 7-10 Mb/s was not available at my location after all. Any two
Madison Cell Phone Companies Provider Name Locked
reps I spoke to did not seem to be working from the same set of information. At that point we cancelled the service. The customer service representative who closed our account apologized for the poor service and told me that because we cancelled within 30 days, we were within the trial period and would not be billed and she would note this in my account. Three months later in Sept, we received a notice from a collection service for an outstanding bill of $80 from
Madison Cell Phone Companies Provider Name Locked
. I contacted
Madison Cell Phone Companies Provider Name Locked
to resolve, but they responded that I must have been misinformed and needed to pay the bill to avoid being reported to a collection agency which would impact credit rating. I payed the bill but will not be going anywhere near a
Madison Cell Phone Companies Provider Name Locked
product in the future.

- Mary H.
F

Rating
STAY AWAY FROM THIS COMPANY!
This has been the worst experience I have ever had with any customer service, in any field. They have
Madison Cell Phone Companies Provider Name Locked
charges everywhere and continued to charge me for two months after I told two representatives, including my business rep, to close the account. I was told I would be charged $20 per line for two lines, $20 for the S5 I purchased, and $10 for the iPad I had on their system. So, I should have been paying around $80-$85 with taxes. My bills were always over $140 dollars because of
Madison Cell Phone Companies Provider Name Locked
charges which were immense. When I tried to activate two more lines they sent me the wrong
Madison Cell Phone Companies Provider Name Locked
card 3 times for the iPhone. Then the one they sent me for my main line was cancelled by them so I had to drive an hour to the nearest store to get it corrected. We also had to call tech support 3 times to even get the phones to work properly because they synced them incorrectly. My rep did credit my account $150 for all the mistakes, but it did not end there. I bought the second line because I needed their wifi calling, so my rep sold me an S5. It apparently is the only android phone that will not do wifi calling, which was my reason for choosing tMobile in the first place. Instead of getting me a different phone, he sent out a signal booster which did no good. I didn’t have enough signal to make it worth using and the booster only helped a little at my house but did no good at my job sites. Finally, I left them after 5 months of constant issues and switched to Verizon. I transferred both numbers and was using them on Verizon for 2 months, yet here comes another tMobile bill. They are still charging me for the second line!!!! They said it’s because Verizon didn’t fully port the number so it was dual usage. However, I had talked to one tMobile agent on the phone and emailed my rep to ensure the account was closed when I switched and they both said it was, even the automated system said it was closed. When I just called they told me too bad Verizon didn't port it fully and kept every faulty charge. Also, I was told that the automated system was saying that because the first number was the primary. This was just a headache from day one that cost me a lot of time and money I should not have lost.
- Stephen B.
D

Rating
Telephone and internet provider in local area. Web mail is slow and it takes two or more times to log in to get connected. At times it is not much faster (DSL) than the previous dial up. Techs only give you excuses.
- Bob M.
A

Rating
The biggest problem we have had with
Madison Cell Phone Companies Provider Name Locked
was its TV service. It would go out for varying lengths of time for no good reason we could discern and do it multiple times in a night. Even after reporting specific times it went out and for how long, the problem wasn't fixed, so we dropped the service. This is when it first came out, and may not be a problem now. Other than that, we have always had good service from
Madison Cell Phone Companies Provider Name Locked
and are happy with the telephone and internet provided.
- Cheryl C.
B

Rating
It did take 3 calls to get proper department, but once done all was well. Proper and easy instructions for disposal of the old battery as well as installation of new unit.
- Kevin H.
A

Rating
We have always had great service from them and other than the initial set up have never needed to have them come back to fix anything. When they installed the system they made sure everything was working properly and have always been able to answer or correct any problems we might have encountered. I particularly love their on-screen caller id so we know who is calling without having to find a phone to view the caller id screen.
- Marguerite L.
A

Rating
Excellent support service. Internet section has a specific 'desk' with trained professionals for Apple products. Service has been 'solid' and reliable for many years.
- Dean A.
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All Cell Phone Companies in Madison, MS

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A T & T WIRELESS

1888 MAIN ST
Madison, MS

ALLTEL

111 COLONY CROSSING WAY
Madison, MS

ARCI Enterprises, LLC

1313 St Regis Ct
Monroe, NC

CELLULAR SOUTH

1896 MAIN ST
Madison, MS

COMMUNICATION CONSULTANTS INC

404 OLD RICE RD
Madison, MS

Conquer Your PC

7701 Baymeadows Circle West
Jacksonville, FL

Conservative Laptop Parts and Accessories

815 Old Hwy 49 S
Richland, MS

CURE SICKLE CELL FOUNDATION

445 JOHNSTONE DR
Madison, MS

Driver Technology Consulting, LLC

445 Greenmont Drive
Jackson, MS

ES-Wireless

1101 Niagara Falls Blvd
Buffalo, NY

iVi Wireless

Lancaster, PA

Low Cost Satellite TV

461 Tyler Ct
Cottontown, TN

Maximum Security Technology

4200 Lakeland Dr.
Flowood, MI

One Stop Electronics

440 Bounds St.
Jackson, MS

SANTA'S FRIEND CHIMNEY SERVICE

110 KNIGHTS PL
Brandon, MS

SECURUS TECHNOLOGIES

3848 COKER RD
Madison, MS

SOUTHERN WIRELESS

123 GRANDVIEW DR
Madison, MS

T MOBILE

12920 SE 38th St
Bellevue, WA

VERIZON BUSINESS

112 VILLAGE DR
Madison, MS

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