Laurel Auto Repair

in Laurel, MS

115
Auto Repair are
in Laurel

49
Auto Repair in Laurel
are top rated

A
Rated by
kathy N.
"These are the most professional people! They have their act together. From start to finish they let me know the progress of my car. The work was done correctly the first time. The customer" service goes above and beyond what I could've or would've expected. They let me know that they had to find some unusual clips and they also let me know when they found them and gave an estimate at what time the car would be finished and they also called to let me know that it was done. The one gentleman even offered to stay a little later if I couldn't make it before they closed. They are set up with Enterprise Rent a car and the drop off for the rental was right at their building. It was a very smooth transition from start to finish!
A
Rated by
Lauren S.
"Paragon provided superlative customer service, care and workmanship on my car. A process that is usually dreadful was made so easy and seamless by the team at Paragon. There is even" an Enterprise Car rental location to make dropping off the car for repairs even easier. I wouldn't go to anyone else.
F
Rated by
Eric K.
"Our vehicle was struck while my wife was backing out of a parking lot, denting the driver's side door. We took it to
as our insurance company has a deal" with them where they handle all the billing directly. As it turns out, so did the other party's insurance company, and their insurance company picked up the bill due to it being deemed their fault. As a result, I cannot rate the price of
as we did not pay ourselves. The initial visit went well in the middle of
(
19th, 2014 or there about). The representative was polite, and they agreed to repair our car. They couldn't tell immediately if they could repair the door or if it would need a replacement, as they couldn't tell if the beam inside the door was damaged. It turns out it was, and so it took about a week for them to get a new door in, paint it, and install it. This portion of the work went well. At this point, we had made three visits to their location. The first for the initial assessment, the second for the drop off, and the third for the pick up. Then the trouble began. My wife picked up the car and immediately noticed the power mirror no longer functioned.
immediately asked her if it had been working previously. I'd used it around a week ago, so it had been working.
then said they would talk to the insurance company and see if they would cover it. Otherwise, we could discuss repair options. I do not know if they would have been intent on charging us, but seeing as the entire door had to be replaced, it seemed very likely to me that the electronics for the power mirror also could have been damaged. Fortunately, after some time passed,
contacted us and told us the other insurance company would replace the mirror. They ordered the mirror, and we waited for them to contact us to let us know they received the mirror. A couple weeks went by, and we then contacted them. They informed us they'd received the mirror and had meant to contact us, but had not. I let them know I'd speak with my wife about scheduling time, and it took us a little longer than usual to figure out a decent time, but we got the car to them around a week or so later to install the mirror, making it our fourth trip to their location. They installed the mirror in about half an hour. My wife discovered, upon my bringing it to her, that the mirror had limited range. I timed the two mirrors, the passenger and the driver mirror. The passenger mirror took about 10 seconds to go all the way from one side to the other. The newly installed mirror took about 4 seconds. Physical masurements of how far they could go confirmed that
had installed a defective mirror, indicating they did not fully test the mirror before they put it on, once they hooked up the electronics, or when they had fully installed it on the car. I contacted
and they sounded skeptical when I explained the issue. They suggested I push the mirror lightly so it went back onto it's tracks, as it was explained to me. My wife and I tried this, and it did not function properly. I then took it back to
, marking my fifth visit, and they tested it and found it was, in fact, defective. They agreed to order us a new mirror and that they would contact us when it was ready. This was our fifth visit. The mirror arrived, and
called us on a Monday to let us know that they just had to paint it and they would contact us when it was painted. I called them that Thursday to check on the status. The manager I spoke with said it was on the painter's desk and that he could go check on it and then call me back in approximately 15 minutes. I never received this callback. I called again the following Moday and was told that the mirror was still on the painter's desk and that he would paint it "whenever he next paints that color". This offhanded approach was very unprofessional, given that it was now October and the initial accident happened in
. We then agreed to schedule an appointment for that Friday to have the mirror installed. The mirror was installed on Friday, October 17th, and is now fully functional. The management was always polite, however the quality control was extremely poor as we had a bad mirror installed twice on our vehicle, which was something that should have been caught by their testing. The first instance should have been caught when they initially put the door on and the second instance should have been caught by more sufficient testing procedures when they installed the second (and faulty) mirror. Once the door and functional mirror were installed, they worked fine and the quality was fine. However, their poor follow through and failure to return phone calls coupled with insufficient testing means that the
Prairie location, along with any of their other locations, will not receive any positive recommendations from us to our family and friends in the Twin Cities area.

Local Articles in Laurel

Auto Repair reviews in Laurel

A

Rating
I was out of town when I damaged my car. I didn't realize when I backed out of a driveway that I bent and caused to loosen some of the front end of my car. The next day, back home, I stopped there to see if they could repair it -- after reading a review here on Angie's List. They had me come in the very next day and drop off my car. They were knowledgeable and professional. They offered to pick me up/take me home if I needed. I was informed how much time it would take and how much it would cost and they were true to their word. I was advised as to what I needed to look for after the repairs in case I had some unnoticed leaks, etc. I am extremely pleased with their work and highly recommend them.
- Irene C.
C

Rating
Abra/
Laurel Auto Repair Provider Name Locked
was very professional in all of there interactions with me. I have no complaint able the communication on the work taking over a month to finish. It just seem like they were taking on too many jobs at one time and didn't have enought staff to complete them in a timely manor. The work to my car was acceptable from a repair and paint stand point. However, my car was a total mess. They cold have at least vacuumed out the dust and other particles that got in during the repair. I even found a random black towel I think they used to drap around the back indo in my back seat. My car was only 1 1/2 years old at the time and I take the time to keep the interior extremely clean. I think they would do better work if they had enought staff to keep up with the work. I overheard a few employees talking about the lack of staff to the amount of business so I know this was the main issue.
- Ryan N.
A

Rating
Laurel Auto Repair Provider Name Locked
gave me my initial estimate and handled the return of the car when the job was finished. He was very professional both times we met. His estimate was well below that of others in our area that came up on my Angie's List
Laurel Auto Repair Provider Name Locked
. I was a bit leery of the bid, but decided to trust the other reviews on Angie's List. I'm glad I did, because the work was very well done and saved quite a bit of money. The repair was indistinguishable from the rest of the car. I was very pleased with
Laurel Auto Repair Provider Name Locked
's professionalism and the job his shop did on my car. I would definitely use them again and highly recommend them.
- Dietmar A.
A

Rating
Jaw dropping work. Our 2003 Honda CR-V is black and after eleven years that color and surface on a car shows everything. I wanted to have the car detailed to sell. There were multiple small surface scratches all over the vehicle that disappeared. The alloy wheels, though not in bad shape, looked new after they cleaned them. Marvelous work and the price was right.
Laurel Auto Repair Provider Name Locked
and his son including other employees that I had contact with were extremely professional. ALWAYS courteous and very accommodating to my schedule. I couldn't be happier with the results.
- Leonard M.
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Rating
Laurel Auto Repair Provider Name Locked
and
Laurel Auto Repair Provider Name Locked
did a great job. I had a small door
Laurel Auto Repair Provider Name Locked
removed, some pretty bad looking scratches buffed out and then an exterior detail and car polish done. I will definitely use them again. Good prices, excellent work and just good people. I highly recommend Superior!
- Arthur G.
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Rating
Pleasant to work with, nice work repairing damage after our Subaru Outback got rear-ended. Took care of all the insurance communications. Did not grade on cost since the (at fault) insurance paid. Highly recommend and would use again if ever needed.
- Chandra M.
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Rating
Laurel Auto Repair Provider Name Locked
is Da Bomb!!!! Professional and cared about the quality of work and cared about his customer. My mother had damaged to her Scion xB and
Laurel Auto Repair Provider Name Locked
was awesome. Keep us in the loop of progress and too care of everything! HIGHLY RECOMMENDED!!!
- Renee C.

All Auto Repair in Laurel, MS

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4U2C TOWING & RECOVERY

268 NORTHWOOD DR
Carriere

A-1 WRECKER SVC

495 HINES RD
Laurel

AAA Body And Glass

447 County Road 601
Guntown

Aamco of Oxford

2613 W Oxford Loop
Oxford

Aamco Transmissions

2021 Tamvest Ct

AAMCO Transmissions

2101 W Pine St
Hattiesburg

AAMCO Transmissions

1240 Ellisville Blvd
Laurel

ABRA Auto Body & Glass - Goodman Rd

960 W Goodman Rd
Horn Lake

ADVANCE AUTO PARTS

132 N 16TH AVE
Laurel

ADVANCE AUTO PARTS

2525 HIGHWAY 15 N
Laurel

Advanced Collision

6368 Hwy 98
Hattiesburg

Advanced Collison Repair

827 Highway 12 W
Starkville

ADVANCED TOWING & RECOVERY

7 NEMO CLARK DR
Laurel

Angel Towing

79 North Hill Drive West
Carriere

AUTO ZONE

1101 HIGHWAY 15 N
Laurel

AutoPartsNerd.com

(no pick-up)

AutoZone

45 Veterans Memorial Dr
Kosciusko

B & B MUFFLER SHOP

655 CROSS ST
Laurel

B & W BODY SHOP INC

701 N 1ST AVE
Laurel

B & W TOWING & RECOVERY

701 N 1ST AVE
Laurel

Barnes Crossing Hyundai Mazda

3983 N Golster St
Tupelo

BARNETT WRECKER SVC

180 SHADY GROVE MOSS RD
Laurel

Belk Ford-Mercury-Toyota

447 Highway 6 W
Oxford

BILLS BODY SHOP

501 S OAK Avenue
Ruleville

BRIAN'S TOWING SVC

471 HINES RD
Laurel

BUSH WRECKER SVC INC

6 THAMES DR
Laurel

BUTLER COLLISION CENTER

5254 HIGHWAY 84 W
Laurel

Byhalia Tire & Battery Inc

328 Hwy 178 W
Byhalia

Byhalia Tire and Battery

8328 Mississippi 178
Byhalia

Chris Posey Chevrolet

2516 Hwy 15 N
Laurel

CITY ALIGNMENT SVC

208 RUSSELL ST
Starkville

CRUMP BODY & PAINT SHOP

1457 CLIFF GOOKIN BLVD
Tupelo

Curtis Auto Repair

220 S Haugh Ave
Picayune

Cycle Shack

253 Frontage Rd
Picayune

D & D TIRE

111 S MAGNOLIA ST
Laurel

D & S Service Center

5464 Cliff Gookin Blvd
Tupelo

Dossett Big 4 Pontiac-Cadillac

628 S Gloster St
Tupelo

East Mccomb Tire

511 Pearl River Ave
Mccomb

East Side Tires

501 Hare Rd
Booneville

EXPERT TIRE

123 BEACON ST
Laurel

Express Oil Change LLC

513 Azalea Dr
Meridian

Firestone Complete Auto Care Store

222 E 2ND ST
Clarksdale

Firestone Complete Auto Care Store

205 W SUNFLOWER RD
Cleveland

Firestone Complete Auto Care Store

2821 N HILLS ST
Meridian

Fortenberry's Service Center

3240 Southern Ave
Silver Creek

Geek Squad - Best Buy

3040 N GLOSTER ST
Tupelo

Geek Squad - Best Buy

133 S FRONTAGE RD
Meridian

Geek Squad - Best Buy

4600 HARDY ST
Hattiesburg

George's Tire Service

410 Hwy 45 N
West Point

GOODYEAR TIRE

111 S MAGNOLIA ST
Laurel

Goodyear-University Tire

1434 UNIVERSITY AVE
Oxford

Hattiesburg Cycles

6412 US Hwy 49
Hattiesburg

Havoline Xpress Lube

2235 W Main St
Tupelo

HOUSE OF CHROME

PO Box 3031
Laurel

Jerry's Automotive Repair, Inc.

5101 Highway 42
Hattiesburg

JOSE'S BODY SHOP

4591 HIGHWAY 15 N
Laurel

LARRY'S CAR WASH MUFFLER

121 HIGHWAY 12 W
Starkville

LAUREL A-1 TIRE CTR

219 ELLISVILLE BLVD
Laurel

LAUREL ALTERNATOR & STARTER

967 S 13TH AVE
Laurel

Lewis Wrecker Inc.

2096 Highway 98 E
Mccomb

Lil' Tire Shoppe

1900 Broadway Dr
Hattiesburg

LUTER'S FOUR WHEEL DRIVE

1978 HIGHWAY 184 E
Laurel

Marquis Towing

2100 South Lamar Boulevard
Oxford

McBride Body Shop

PO Box 1343
Kosciusko

Mike's Tire & Wheel Co

266 Sgt Prentiss Dr
Natchez

Miller's Tire Mart

1709 Clay St
Vicksburg

Montway Auto Transport

1400 E. Touhy Ave.

Move My Automobile

5573 Bryan Drive

MUFFLER SHOP

4881 HIGHWAY 15 N
Laurel

NAPA Auto Parts

209 Hwy 12 W
Starkville

Natchez Body Shop

653 Highway 61 North
Natchez

NEW SOUTH TIRES

2704 HIGHWAY 15 N
Laurel

NORTH LAUREL AUTO SALES

4760 HIGHWAY 15 N
Laurel

Old South Auto Repair

24 MacNeil McHenry Rd
Poplarville

OXFORD TOYOTA

447 HIGHWAY 6 W
Oxford

PETRO AUTOMOTIVE GROUP CLLSN

6248 U S HIGHWAY 98
Hattiesburg

precision quick lube

912 north 16 ave
Laurel

Precision Tune Auto Care

2334 Hwy 45 North
Columbus

PRT TOWING & RECOVERY

11 POOLE CREEK RD
Laurel

PUGH'S WRECKER SVC

736 ELLISVILLE BLVD
Laurel

RAY MELTON BODY SHOP

66 MANNING DR
Laurel

REBEL ALTERNATOR SVC

2033 ELLISVILLE BLVD
Laurel

RELIABLE AUTO SVC

1046 HIGHWAY 51
Mccomb

Reliable Carriers Inc

41555 Koppernick Rd

Robert's Automatic Transmissn

6995 Hwy 11
Carriere

ROBISON TIRE CO

4 THAMES AVE
Laurel

ROY ROGERS BODY SHOP

3066 OLD AMY RD
Laurel

Ryan Chevrolet

1501 W Pine St
Hattiesburg

S S & M PAINT & BODY SHOP

227 HOUSTON RD
Laurel

SANFORD BODY SHOP

96 HOUSTON RD
Laurel

SANSING SHOP

32 TABERNACLE RD
Columbus

SHOTGUN DAN'S AUTO REPAIR

217 W CENTRAL AVE
Petal

SHOWS PAINT & BODY SHOP

1228 ELLISVILLE BLVD
Laurel

SOUTHERN RECOVERY & TOWING

6 THAMES DR
Laurel

SOUTHERN TIRE MART

2926 ELLISVILLE BLVD
Laurel

Speedy Lube

3214 Hardy St
Hattiesburg

Starkville Ford-Lincoln Inc

1126 Hwy 182 E
Starkville

Tony Ballard's Transmission

260 Sgt Prentiss Dr
Natchez

Toyota of Hattiesburg

1620 W Pine St
Hattiesburg

Tupelo Tire And Wheel

1938 Mccullough Blvd
Tupelo

VICKSBURG BODY SHOP

4105 CLAY ST
Vicksburg

Wayne's Tire Center

278 Hwy 18
Bay Springs
Laurel Zip Codes

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