Hattiesburg Countertop Installation Articles

Sample Reviews

A

Rating
So far, extremely responsive and prompt. Came out for estimate right away. Worked with us to come up with exactly what we wanted. Sent pictures and responses to emails were very prompt. Am thrilled to have found such a terrific woodworking team.
- Lisa N.
A

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Owner
Hattiesburg Countertop Installers Provider Name Locked
& wife
Hattiesburg Countertop Installers Provider Name Locked
extremely helpful with design, answered all questions and very friendly. Professional installers started job exactly on time and finished all work within allotted time period. Very pleased.
- JOHN H.
D

Rating
Our experience started out very well. Marsela in the sales office was very helpful and professional. She was great to work with. The installation and measuring crew speak extremely limited English and had an even more limited understanding of the English language. I had to call the sales staff to bridge the communication
Hattiesburg Countertop Installers Provider Name Locked
. As a result of the communication problems they initially cut the wrong
Hattiesburg Countertop Installers Provider Name Locked
which delayed our original installation date. We had the same issue with the shower shelves. Our BIGGEST problem however began immediately after installation, within 24 hours, with the granite itself. This is when we learned the company does not offer any official guarantee of their product. We were charged a service fee immediately which was rather steep ($180.00). The problems continued over the next week. I went into the company with pictures and was told they would come out and re-sand, polish and seal the granite again and this action "should" solve our problems with the granite but there would only be a 70%
Hattiesburg Countertop Installers Provider Name Locked
I would not be charged more fees! NO ONE purchases and installs new material and expects with in 24 hours to have defects in that piece and be CHARGED FEES for the company to come out and fix those defects. Absolutely no one expects those fees to accumulate each time the company comes out to fix the same issue immediately after installation. They admitted that a few other customers experienced the same problem that we were experiencing. The owner finally came out but he did not service the granite as we were told, instead he reassured us that we would received a call the following Monday from his daughter with a solution...we never heard back from them... This company absolutely does not stand behind their product!
- Cheri M.
A

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The
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team was wonderful from beginning to end. Samples were brought to my home and I was given help in selecting granite which would look good in my kitchen. The process was explained to me in detail. On the day of install, they arrived on time and were courteous and did an exceptional job. The thing I really loved about
Hattiesburg Countertop Installers Provider Name Locked
is that they have a plumber who comes and hooks everything back up the same day as the install so you don't have to wait for a plumber to get there. All in all, my experience was excellent and I would definitely hire
Hattiesburg Countertop Installers Provider Name Locked
again!
- Neil H.
F

Rating
I sent an email to his website, telling him I had several projects for him. He promptly replied, and said the earliest he could come out for an estimate would be the following Monday at 4:30 pm. I told him I was good any day that week, just tell me the best day and time for him. He never replied to that email. He did not show up Monday, or any day that week. I have never heard a thing back from him. This is second
Hattiesburg Countertop Installers Provider Name Locked
in the past month who failed to show for an appointment.
- James K.
A

Rating
We have talked about getting granite in our kitchen for a couple of years and finally decided to do it. We visited 3 places and
Hattiesburg Countertop Installers Provider Name Locked
stood out and they gave us the most inexpensive quote. From the moment we walked in,
Hattiesburg Countertop Installers Provider Name Locked
answered every question we had and explained the process in detail. From start to finish, the job only took 2.5 weeks and they did a great job! I would highly recommend
Hattiesburg Countertop Installers Provider Name Locked
!
- Janet K.
A

Rating
I chose
Hattiesburg Countertop Installers Provider Name Locked
after an exhaustive
Hattiesburg Countertop Installers Provider Name Locked
on Angie's List and getting 3 estimates.
Hattiesburg Countertop Installers Provider Name Locked
was not the cheapest quote, but I was impressed by their website, their Angie's List reviews and the fact that they have their own fabricating shop. We enjoyed working with
Hattiesburg Countertop Installers Provider Name Locked
to choose our materials. The gentlemen sent to measure and create templates were very prompt and courteous. The work was well done and we are thrilled with the results.! I do, however, have a couple of complaints. 1. The men who laid the tile both on the the floor and the backsplash never arrived before 9:30 AM at the earliest. I don't think
Hattiesburg Countertop Installers Provider Name Locked
can control this. I am pretty sure these were subcontractors. But I am arranging my day around installation and I would appreciate an earlier start to the day. 2. The floor installers were to tile under the dishwasher. Although, my husband and I both pointed it out to them, they failed to do so.
Hattiesburg Countertop Installers Provider Name Locked
agreed that this was unacceptable, but the tilers who came to install the backsplash were different. They didn't know how to disconnect the dishwasher and could not get it out to install the tile. By this time, I was exasperated enough to tell them to just forget it. I now have a large gap between the dishwasher and the new
Hattiesburg Countertop Installers Provider Name Locked
. We will have to install a piece of wood to cover it. 3. The first backsplash tile we chose did not arrive on time. We decided to cancel that order and choose new tile. No problem according to
Hattiesburg Countertop Installers Provider Name Locked
. We were much happier with our second choice. The day before installation
Hattiesburg Countertop Installers Provider Name Locked
called to say she had ordered the wrong size tile and would have to reorder. That's okay. Mistakes happen. But when they arrived to install the next week, the accent tile was the wrong color.
Hattiesburg Countertop Installers Provider Name Locked
again admitted fault. I would have expected that when you made one mistake in ordering, you would check that the rest of the order was correct. These issues only delayed us about 2 weeks.
We would use
Hattiesburg Countertop Installers Provider Name Locked
again. Just recognize that remodeling is an exercise in patience and flexibility.
- Martha R.
A

Rating
Hattiesburg Countertop Installers Provider Name Locked
installed beautiful granite countertops for our office kitchen. The stones are beautiful, they offer a large variety of granite and tile at their 27th Street location at Oak Creek. The installation team was very kind and professional. The prices were also pretty reasonable. We were very glad that we made the right choice for the job. I highly recommend the company.
- HAMZA B.
D

Rating
I had a granite counter top cut and installed in my mother's kitchen in Pittsburgh.
The onsite laser measurement and template and eventual installation was done very well. Both the technician and installer , Flauvio, were very professional, customer oriented and delivered excellent results.
The problem encountered was that a small 6" wide side piece was left off the shipment and I was informed that another installer would come the following Tuesday to deliver and install. However, no one from Colonial showed up on Tuesday and I could not get anyone from Colonial on the phone and/or to call back to explain and commit to an actual delivery date. This was important because it was holding up the back splash installers as well as the whole project. Also, I live out of state and not only did I had to drive in to Pittsburgh to meet the expected Tuesday delivery, I had to wait for a undisclosed number of days until the delivery finally was completed.
It usually takes three or four calls to get through to a customer service person at Colonial. Leaving a message is useless because no one ever responds or calls back. After repeated tries,I finally got through to a customer service person named
Hattiesburg Countertop Installers Provider Name Locked
who handles the Pittsburgh area and explained the problem. She promised to check and call right back with a new delivery date. After not hearing from
Hattiesburg Countertop Installers Provider Name Locked
by the end of the day, I called back several times over the next two days only to be put into
Hattiesburg Countertop Installers Provider Name Locked
's voice mailbox each time. I had the operator look for her a few times only to be told that she was too busy to come to the phone or not at her desk. As a result, I was never given a firm delivery date or an explanation what was happening.
A few days later an installer showed up unannounced. with to missing piece and the installation was finally completed a week late.
Normally, when a supplier makes a mistake, you would expect the supplier to go out of its way to correct the error to the customer's satisfaction. Colonial's attitude seems to be that they will rectify it when it is convenient to them. Ignoring customer calls and not even communicating corrective action is completely unacceptable and a poor example of customer service.
In summary, Colonial's technicians and installers are first rate but Colonial's Customer Service is the completely unprofessional and the worst that I have ever seen in any business.
- Ralph R.
A

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Work started around
Hattiesburg Countertop Installers Provider Name Locked
18th and this was all about removing drawer fronts, doors and prepping and corestaining all existing cabinet boxes. This took about 2 days. They returned a week or so later to install the new corestained upper cabinetry and move the one section of cabinetry up. Then they installed all doors and drawer fronts and hardware. One new upper corner cabinet was a custom size and had to be cut down and refabricated in the shop to fit and the open shelving box had to be built and corestained as well. The 4 doors also had to be sent out for glass inserts and only took a day or two. We added the moldings on the end of the cabinets at this point, which really added a custom touch. After this step in the process we had a bit of a wait for a door for the refabricated cabinet. I think it took a week or two for that to come in and be corestained. The team came back out with the new door and had to corestain the new open shelving and moldings on the ends of cabinets as well as any touch up work needed. They reinstalled under cabinet lighting under the new open shelving and left me with a kitchen I really love.
I had a vision when I called
Hattiesburg Countertop Installers Provider Name Locked
to get my kitchen updated, and they executed it exactly the way I designed it. I can't say enough about the great experience we had with
Hattiesburg Countertop Installers Provider Name Locked
.
Hattiesburg Countertop Installers Provider Name Locked
,
Hattiesburg Countertop Installers Provider Name Locked
,
Hattiesburg Countertop Installers Provider Name Locked
,
Hattiesburg Countertop Installers Provider Name Locked
and all the guys were great to work with. I will definitely be using them for future bathroom remodels!!
- Alison S.
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All Countertop Installers in Hattiesburg, MS

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

B&L Contruction

139 Seventh Ave
Carriere, MS

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

CNS Construction Group

48 Wadsworth Road Lot 2
Laurel, MS

Craft-Art Direct LLC

7939 Lulu Glen Dr
Los Angeles, CA

DB Home Repair

30 Eatonville Rd.
Hattiesburg, MS

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Down Under Faux

36 Prince Street
Red Hook, NY

Drfixit

242 Steele Rd
Hattiesburg, MS

E & E GLASS & GENERAL SERVICES

103 RIVERDALE DR
Columbus, MS

Eick Construction General Contractor

211 Lake Hill Cove
Byhalia, MS

Expert Renovations

424 Big Four Rd
Wiggins, MS

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL

Halpin's Flooring America

7740 Greenwell Springs Rd
Baton Rouge, LA

House Surgeons Home Improvement Company

1709 Hwy 19 S
Meridian, MS

Inside Outside Design Source

4910 W Railroad St
Gulfport, MS

J.W. Recources, LLC.

303 Main St.
Ellisville, MS

Just Fix It!

27103 DV Moran Road
Pass Christian, MS

Kitchen by Design

658 Weathersby Rd
Hattiesburg, MS

LaBruyere Stone

1629 Tiffany Ln
Mandeville, LA

Magnolia State Countertops, LLC

418 S. Gloster st
Tupelo, MS

McDaniel Roofing

750 A Highway 61 N
Vicksburg, MS

Surface Link Corp

4200 Lafayette Center Dr
Chantilly, VA

Terrell Construction and Flooring

1302 Waverly Drive
Bay Saint Louis, MS

WEBCO Contractors and Mechanical

627 Highway 145 N
Aberdeen, MS
Hattiesburg Zip Codes

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