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Hair Salon reviews in Florence
Today I called to confirm my appointment since I hadn't received a call, and the phone was answered by a woman. I asked if I could confirm my appt today, and she said in a slightly annoyed
(As an aside, If I could take any two responses to "thank you" out of society, it would be "no problem" and "yep," both of which sound unprofessional at best.)
It turns out that the receptionist had written my appointment down for March (3 months out) by mistake. This of course is my side of it, as the woman merely said "We have you down for March," without an apology, etc. She did apologize when I said "I'll be sure to make sure we are both on the same page next time an appointment is made." To which she replied "Sorry." I am not above making a mistake on my calendar, but I AM above having 100-day root growth, LOL. I don't schedule appointments 3 months out.
Upon checking my calendar, I'm unfortunately working or out of town a lot the next few months and can't schedule another appointment. Not just that, but upon contemplating it...if I'm going to spend almost $200 on a service, I'd like for even the schedulers to be as skilled at customer service as the stylists.
If I could rate just
We found me! And the gray-white mousy color is gone too, replaced with a much younger looking brown. The color she uses blends in nicely and just makes me feel younger.
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