Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.
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Landline Phone Service reviews in West Plains
We did speed tests ourselves. The for downloads and much slower for uploads. Cancelled the service immediately and went with an alternate Internet provider. Took a couple months to work out charges for the router, but that has now been resolved too (AT&T sent a refund check).
I believe this is a failure of information flow within AT&T and its affiliates. The call center personnel are tasked with selling something that the infrastructure does not permit, but they do not seem to have that information. It was rare in our interaction with AT&T for anyone we spoke with to have immediate access to the entire service history.
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