Reviews for Saint Charles Waterproofing Contractors
Rated Review by Richard H.
"From start to finish they were a pleasure to do business with. Lady I spoke with when I called was very polite and helpful. The guy who came to do the work arrived on time, completed the work in a professional manner, and was very polite and helpful ...more with all questions I had. On top of it all I shopped the price for this particular service and this was the best price I could find. Overall I am more than happy with High & Dry and the service they provided. "
Rated Review by pat G.
"They were very easy to work with. They were very personable. They did everything they said they were going to do. They were here on time, and they completed the work in the timeframe they gave me. They were also reasonable on costs. The job was excellent. ...more They are a value vendor, and they stand behind what they do."
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Water, a basement’s archenemy, does more than cause a foul odor in basements, but can cause serious damage to walls, windows and floors, as well as your health.
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Saint Charles Waterproofing Contractors Reviews
"He was a bit
in arriving but did call to assure us he was on the way. He was very professional and efficient in his work, getting right on the task upon arrival and cleaned up thoroughly after completion. We had not contracted
to repair the drywall although they left a reference. While there has not been ...more a significant drenching rain or snow melt since the repair work was done, the repaired crack has shown no evidence of leakage or weeping after several events."
"So professional! First they insisted we obtain a structural engineer report which did save us $2000. When the work was performed they were prompt and had an adequate number of workers to complete the job in one day. They worked hard, constantly and quietly. Despite the nature of the job they kept the mess down and cleaned up thoroughly when they left. ...more The contract included a ten year transferable guarantee. We were extremely pleased in every way."
"When I called for an estimate I was given a date and time. The owner showed up on time for the appointment, gave a written estimate. We approved the estimate and agreed upon a time for the work to be done. The workers were on time and efficient. Since the repair, the area has had several downpours and there has been flooding. The sump pump has ...more been working overtime, but the basement (which always had a leak in heavy rains previously) was completely dry. So glad I checked Angie's list to find this company. If I had known the repair could have been made this well at this price, I would have done it years ago. AND we have a written, transferable warranty on the work. "
"arrived on time. new helper getting on the job training from the owner. left about noon and was gone for about three hours; had originally been told they would be gone maybe an hour. this was not a problem but made me a bit curious. clean up was pretty good but I had to point out a couple of issues.
so far, this work has helped resolve my ...more basement water issues. had about 4+ inches of rain a few days later and the work done seemed to have prevented water entering. only time will tell if this is a permanent fix or only a stop gap.
my original contract called for a different job; however, when I realized this would probably
some major flower gardens, I requested it not be done at this time. instead I asked for attention to my sump pump and sump pit and an exterior drain. they were very agreeable to doing this and I really appreciated it. "
"Well when I called, I setup an appointment about
2 weeks later.
was nice & arrived bit late.
He'd collected info he needed & said that
I'd be e-miailed an estimate in few days.
I never got a estimate, so I called back 2 weeks
later, still no estimate & my call was not returned. ...more />
I'm used to contractors not following up or
doing what they say, just a shame they waste my time. "
came out on Feb 27, 2013, to look at our problems in the basement and give us a bid. He was really nice, honest, and straight forward with us. He was able to answer any questions we had regarding the work that was to be performed.
and his crew came back out to the house on March 13, 2013, to perform ...more the work we needed done.
and I went over each part of the process he would be doing. He was really thorough and does a great job explaining what will be taking place. The guys were really nice and did a great job cleaning up when they were done. They placed drop clothes by the door and down the stairs so they wouldn't get the carpet messy.
One gentleman worked strictly on the struts that were being installed on the wall that was starting to push inward. He did a really good job getting them straight and tight against the wall. These cracks were then epoxy injected.
was really great to work with. At one point, we weren't quite sure if the bid included a portion of a crack they were already injecting. Even after
called and talked to
about it, it still wasn't clear.
went ahead and fixed the whole crack because he said "you can't just fix part of a crack!" We really appreciate him doing that!
We have had a couple of big storms since the work has been done and I can gladly report that our basement stayed dry! We will definitely call