O Fallon Water Softener Installation And Repair Articles

Sample Reviews

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Rating
From the first phone call I made, through the initial consultation in my home from
O Fallon Water Softener Companies Provider Name Locked
, to the installation of the equipment, this was one of the most professional and friendly purchases I haave ever made. The price and the warranty was outstanding. I am so impressed that all materials are manufactured in the USA, and I look forward to thoroughly enjoying my new "soft" water for years to come! Hopefully I will see a decrease in the amount of water and supplies that my appliances will use.
- CAROLYN H.
C

Rating
The installation and responsiveness was very professional. The installer,
O Fallon Water Softener Companies Provider Name Locked
, took time to use all copper/brass fittings since that is what our piping is. He took pride in doing an exceptional job. After a few days, we noticed the water had an off odor to it. I couldn't pick up the smell, but my wife could. We asked about it and Butler quickly came out and brought an replacement resin tank to see if that would address it. It didn't. They brought ANOTHER resin tank out. This time, without the carbon filtering media. We still had the odor. It was strong enough that my wife couldn't drink it, make coffee with it, etc.
All of the customer service and response time by
O Fallon Water Softener Companies Provider Name Locked
, the office scheduler, and the installation/troubleshooting team was exceptional.
Since we could not seem to correct the issue regardless of what was tried, I contacted another supplier of water softeners and had them come and install a unit. The smell was gone. The water was soft. I can only assume it was a bad batch of resin...or a unique composite that my wife could detect.
This is where the story changes: I contacted Butler to tell them we had replaced their unit and why. I asked them to come pick up their unit and to refund $1100. I didn't request a complete refund since I knew they had incurred expenses with the replacement resin tanks. I kept calling
O Fallon Water Softener Companies Provider Name Locked
asking if they were going to accept my offer. She assured me that the owner, Art
O Fallon Water Softener Companies Provider Name Locked
, would call me back. I then called/emailed every 3-4 days for the next month. I was told that Art was: In a meeting, not available, on a conference call, in Columbus in a meeting, etc. I gave up. On 7/29/14, I contacted Angie's List to get help. The folks at Angie's List were outstanding. On 7/30/14, the day Angie's List contacted
O Fallon Water Softener Companies Provider Name Locked
, Art called me to apologize for "letting things slip through the cracks."
He said my request for a refund of $1100 was very reasonable and that he would have
O Fallon Water Softener Companies Provider Name Locked
call to schedule a time for picking up the unit. That happened the next day, 7/31. However, you guessed it, NO REFUND. :-(
I called the office and spoke to
O Fallon Water Softener Companies Provider Name Locked
on 8/12/14. She was shocked to learn that I had not received the check since she has prepared it for Art's signature on 7/31. She promised to check on it and call me back. She did within the hour, to tell me that Mrs.
O Fallon Water Softener Companies Provider Name Locked
had secured a Cashier's Check and she was going to drive across town NOW to bring it to me. She did.
My summary: The staff of
O Fallon Water Softener Companies Provider Name Locked
is professional and responsive. They know their business well. However, the owner is clearly lacking in professionalism and responding to the requests of customers. I hope this review is helpful for both prospective clients AND
O Fallon Water Softener Companies Provider Name Locked
.
- DAN P.
A

Rating
We recently purchased a new home that was a foreclosure. The previous owner had a water softener that was still sitting in the mechanical unit, but I wasn't sure how long it had been sitting inactive, etc. I called
O Fallon Water Softener Companies Provider Name Locked
to find out about the unit and found out that it was a rental unit that was never returned.
O Fallon Water Softener Companies Provider Name Locked
who is in their service department helped me understand a lot about the unit and forwarded me to someone else that helped me get the rental unit setup for me to be billed for it which is around $26 per month. Anyway, they were kind enough to have someone come out to check out the unit and make sure its operating correctly and clean the brine tank out as well. They normally do not do that, but since the unit was in the house already and had not been in use for quite some time, they made a one time exception for me to send out a technician to look it over. I appreciated it even more because when the technician came out, I learned so much more about how the water softener unit works, etc. But the most important item is that he showed me that the water wasn't even turned on to the unit which I would not have known to do. They really did go above and beyond. They have a great Saturday salt sale, buy 5 bags get a 6th free. I believe its $6.95 per bag. It was a pretty positive experience over all.

- Jeffrey L.
C

Rating
Waster filer was work was ok, water was somewhat ok after
O Fallon Water Softener Companies Provider Name Locked
Unit never worked again - was working fine before service, after service never worked again. Called Abacus a number of times, no answer and no call back.
Ended up doing some study work on
O Fallon Water Softener Companies Provider Name Locked
units and installed one myself
The water filter had to be replaced the following year, turns out it was way undersized for the iron content we have.
- Shane K.
A

Rating
I called after seeing a Big Deal on Angie's list, and
O Fallon Water Softener Companies Provider Name Locked
came out the next day to show us what was available. He explained that the Deal was for the bottom of the line product, which was OK, but that the next model up was much better. I didn't feel that it was a bait-and-switch thing, though, because the Deal clearly stated that it was a very basic system and that the money could be applied to an upgrade. We arranged for installation two days later and it was done. The only problem was that after the installation, the installer said someone needed to come out to check his work, and apparently something needed redoing and it took a while. But it has been working fine in the week since it was installed and so far we are very happy with it.
- Glenda W.
A

Rating
Without a doubt, this is the best
O Fallon Water Softener Companies Provider Name Locked
and water-softener service company we've used in
O Fallon Water Softener Companies Provider Name Locked
. I highly recommend! They were VERY helpful and thorough.
- Ken M.
N

Rating
It went very well. We have a few issues from the original system that was in place and missing a tank as well as the chlorine tabs that had been added to the aerator tank.
O Fallon Water Softener Companies Provider Name Locked
has been dealing with these as they arise and has a fast response time as well as expert staff who are long term employees and understand not only the product but also the local water issues and how systems not "up to snuff" affect appliances, lines, etc. Nothing but good to say although the cost is a little high up front, you can easily maintain your own system with the training they provide. The maintenance on the other providers quickly adds up (as does the salt!).
- kim O.
A

Rating
.Our home was built in 2002 and the builder had the Clearwater Drilling Company that drilled our well Put the water filter in the crawl space under the house. Since then I have developed back problems such that it is almost impossible for me to crawl under the house to change the filter (Which, by the way did not help our water much at all ! ) I called my builder around the 1st of
O Fallon Water Softener Companies Provider Name Locked
this year and asked if he knew of a plumber that could moved our water filter into our attached garage. My builder gave me the name and phone number of a man who represents a company that is a competitor to Kinetico (I won't state the name of the company). This man tested our water and gave a price after I asked the price. After he left, I being a person that checks things out before proceding ggogled the name of the company to check them out and found all kinds of very bad remarks about them from all over the United States. I then decided we didn't need to deal with this company.
We then went to the "Home Depot" store in Sevierville looking for a better water filter to have installed in our attached garage.
The sales person at Home Depot told us about Kinetico water Systems by
O Fallon Water Softener Companies Provider Name Locked
and said they would come and test our water free of charge and he would send them our information and have someone come to our home.
In a matter of 2 or 3 days someone called and set up a day and time that
O Fallon Water Softener Companies Provider Name Locked
could come and test our water. and tell us about the Kinetico Water System.
O Fallon Water Softener Companies Provider Name Locked
came to our home on
O Fallon Water Softener Companies Provider Name Locked
22nd and was prompt arriiving at the scheduled time. He very professionally tested our water and found it to be very hard with lime and calcium and took much time in explaining what the Kinetico water softener system could do for our water.
We were very much impressed with
O Fallon Water Softener Companies Provider Name Locked
's knowledge of water and the Kinetico System and decided to have it and also the Reverse Osmosis Drinking water System . My Wife
O Fallon Water Softener Companies Provider Name Locked
has been buying and drinking Dasani bottled water for a long time because of the good tasted of it. We now save the empty water bottles and fill them with our Kinetico Reverse Osmosis water and keep in the refrigerator. We love our new drinking water !
O Fallon Water Softener Companies Provider Name Locked
and
O Fallon Water Softener Companies Provider Name Locked
were the installers and were prompt in arriving at their scheduled time. They were dressed very neatly and worked very hard doing a neat and profesional job.
We had just purchased a new Washer and Dryer the day before our Kinetico system was installed which made for perfect timing !We have since the Kinetico System install had to replace our dish washer which died probably because of the hard water.
To sum it all up, we now have our water filter in our attached garage and also have a wonderful Kinetico Water System from
O Fallon Water Softener Companies Provider Name Locked
and have great water !
Thank you
O Fallon Water Softener Companies Provider Name Locked
,
O Fallon Water Softener Companies Provider Name Locked
and
O Fallon Water Softener Companies Provider Name Locked
, and
O Fallon Water Softener Companies Provider Name Locked
!

- Don H.
A

Rating
Mr.
O Fallon Water Softener Companies Provider Name Locked
, owner of
O Fallon Water Softener Companies Provider Name Locked
, met with me within a week of my phone call. Thirteen years previously he represented RainSoft but Mr.
O Fallon Water Softener Companies Provider Name Locked
parted ways with Rainsoft as they made it difficult to obtain parts and provide service for Mr.
O Fallon Water Softener Companies Provider Name Locked
existing customers. I explained what I wanted and he presented what
O Fallon Water Softener Companies Provider Name Locked
had to offer. He gave a thorough explanation of the
O Fallon Water Softener Companies Provider Name Locked
. Since he has tested the hardness of my water previously he did not do it again. He is familiar with
O Fallon Water Softener Companies Provider Name Locked
County's water and has an excellent background for making the correct recommendation. He committed his company,
O Fallon Water Softener Companies Provider Name Locked
, to meeting any service needs in regards to this new softener Once I accepted the bid an installation date and time was setup. Mr.
O Fallon Water Softener Companies Provider Name Locked
accompanied the installer and assisted when needed. The installer (Mr.
O Fallon Water Softener Companies Provider Name Locked
' son who will be managing the company in the future) did all the plumbing and installation. They made sure the system was level, functioned correctly, and added the salt blocks from my old softener. (The
O Fallon Water Softener Companies Provider Name Locked
softener will use bags of salt pellets when it comes time to add new salt. I was provided with four bags.) The old RainSoft softener was removed. There was no mess. I was trained in the operation (of which there is little) and all my questions were answered. After three weeks of use, the
O Fallon Water Softener Companies Provider Name Locked
softener electronic controls do not require management and has cut down on regenerations. I believe the quality is excellent. There is no salt taste in the water. I do not have to give it any attention. New salt will need to be added to the salt tank for regeneration months from now. I am very happy with this product and would recommend
O Fallon Water Softener Companies Provider Name Locked
.
- WILLIAM L.
D

Rating
The technician immediately declared that the system we had was pretty old and we needed to replace it and it would be $4500 to do that. I felt like he sized us up for a potential sale. We just bought this house and this is the last thing we wanted to hear that our system was not operational, I do not believe that it needs to be replaced, he gave no reason why he thought this was true. And we thought $249 was extremely high amount of money to screw on two canisters to the drinking water system, he did not stay to test the system after it was drained. I think he was here a total of 10 minutes maximum. I would never consider falling for this type of sales scheme and we intend upon calling in another company for our water softener and filtration needs. I also do not believe that it would cost $4500 to install a new system in place of an existing system. The appointment made was for over a week in advance we just felt in general that we were highly taken advantage of.
- Barbara A.
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All Water Softener Companies in O Fallon, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AAAHome services

7428 Mexico Rd
Saint Peters / Brentwood, MO
Aaa appliance is family owned and operated by jeff and barb probst. for over 44 years, aaa has...

Abbco Plumbing & Drain

5096 Blase Station Rd
Saint Charles, MO
Family owned.

Access Plumbing and Drain Care

322 N 6th Street
Saint Charles, MO
Master plumbers license in st.charles city & county and st.louis city & county providing...

ACME SERVICES INC

9060 Watson
Saint Louis, MO
A family owned plumbing and hvac business since 1939 serving st. louis and surrounding areas.

Acujet Plumbing

501 Gentle Breeze Dr
Saint Peters, MO
Owner operated, one employee, no sub contractors used, discount to first time angies list...

Air N Aqua LLC

4884 Scotsdale Blvd.
House Springs, MO
Self owned

Alpha Sewer Drain & Plumbing

6010 S Kingshighway
Saint Louis, MO
Alpha sewer drain and plumbing is the authority plumbing contractor in st. louis mo....

American Plumbing

110 Red Deer Ln
O Fallon, MO
2 to 3 employees, no sub-contractors diagnostic fee is $89.95 during regular work hours 8 to 5...

American Plumbing Solutions

1733 Renoir Dr
O Fallon, MO
We are a family owned and operated company with 4 employees. we don't use subcontractors. we...

American Virtual Associates

304 Whitelaw Avenue
East Alton, IL
American virtual associates, over the last five years, has expanded into one of the leading...

AQUA SYSTEMS

625 Hanley Industrial Ct.
Saint Louis, MO
7 employees. cost is determined by the job. no travel charge.

Atmospheres

221 Robert Ave
Saint Louis, MO
Complete renovation rehabs residential/commercial property.

Blakely Home Solutions

12 Pointer Ct.
Lake Saint Louis, MO
Offering flat rate pricing,$74.99 service charge,most but not all services carry a one year...

BRINKLEY CONTRACTING SERVICES

629 Sessions Ave
Saint Louis, MO
Brinkley contracting services is a renovation company that puts the customer first. we are a...

Budget Air Conditioning, Heating & Plumbing

310 Main St
St Peters, MO
We are not your typical heating, air conditioning and plumbing company, we are professional,...

C&D Potter Plumbing, Inc.

Florissant, MO
At c&d potter plumbing, we are licensed, bonded and insured for your families protection. we...

Country Sewer and Drain Cleaning

7832 Elton
Saint Louis, mo
10% for military discount

Culligan Water Conditioning of O'Fallon MO

8911 Veterans Memorial Pkwy
O Fallon, MO
Culligan is the world’s leading water treatment company. for over 75 years, culligan has led...

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN
Directbuy of indianapolis is a great connection for those who prefer mid to high quality...

Dons Quality Water

12879 Oakwood Tr
Neosho, MO
Owner operated. uses subs for labor. cost is determined by the job. travel charges apply. no...

Doug Pyle Plumbing

1362 Half Moon Dr
O Fallon, MO
I started plumbing repair in 1974 right out of the army i worked for 2 large plumbing companys...

Drain Masters

5761 Westwood Dr
Saint Charles, MO
Above water plumbing, llc, dba - drain masters - we are family owned and operated, under new...

DrinkFromTheRock.com

7181 Eagles Perch Dr
Jacksonville, FL
We specialize in providing quality services to our customers. we offer complete water...

Environmental Testing and Research Laboratories, I

60 Elm Hill Ave
Leominster, MA
Etr laboratories in an analytic laboratory with a broad range of commercial, industrial and...

FAIR REPAIR

616 CHANCELLOR LN
Fenton, MO
Member better business bureau - eastern mo, southern ill

G & S Service and Repair

440 Sylvan Springs Rd
Saint Louis, MO
Owner/operator of plumbing business, open for 3 years with 15 years experience in the plumbing...

G&R Plumbing&Excavation LLC

9882 Berry Rd
Bonne Terre, MO
We at g&r plumbing&excavaion llc have two great employees that are knowledgable and...

H2ONLY WATER PURIFICATION SYSTEMS

3328 N LINDBERGH BLVD
Saint Ann, MO

Hoffmann Brothers Plumbing, Inc

1639 Tower Grove Ave
Saint Louis, MO
Hoffmann brothers plumbing has been in business over 40 years. we specialize in drain...

HOME DEPOT

6190 MID RIVER MALL DR
Saint Charles, MO

KEMPER PLUMBING

6521 OLIVE BLVD
Saint Louis, MO
Celebrating 24 years in business! commercial and residential plumbing services offered. all...

M.A. Enterprises

336 Magoffin Trails Court
St Louis, mo
Call for a free estimate of your work, we also do internet sales save money by buying thru...

MAPLEWOOD PLUMBING

2725 WATSON
Saint Louis, MO
Family owned and operated business since 1985. licensed in st. louis city and st. louis...

Mayo Plumbing Co

4425 S Fork Rd
High Ridge, MO
We have been in business since 1990 and have had 17 years prior experience. we have 4...

MGA Plumbing, LLC

2895 Foxwood Dr
Maryland Heights, MO
Family owned & operated. plumbing company serving st. louis metro area. we believe plumbing...

MISSOURI FURNACE & AIR CONDITIONING COMPANY

1835 Scherer Pkwy
Saint Charles, MO
We are a family owned and operated business since 1972. missouri furnace & air conditioning...

Montgomery & Sons

PO Box 117
Cottleville, MO
At montgomery & sons, we take care to provide our customers high quality services,...

New Castle Custom Builders

9 Connemara Rd
Saint Peters, MO
New castle custom builders is a christian company and experts in building custom homes,...

NHansen Home Improvement LLC

2524 Wallis Ave
Saint Louis, MO
Over 20 years experience, insured high end installer with the majority of my business being...

Nu Flow Saint Louis

5220 Hampton Avenue
Saint Louis, MO
Pipe rehabilitation contractor, serving missouri and southern illinois, 24 hour service, 10...

OJ Laughlin Plumbing Co Inc

306 St Louis Ave.
Valley Park, MO
O.j. laughlin plumbing company, inc. is a full service plumbing company with a known and...

Oliver Contracting

4327 Portland Pl
Arnold, MO
Normally there is one employee unless the job calls for additional workers, which would be by...

Performance Plumbing

1104 S Callahan Rd
Wentzrille, MO
We have been serving our community for over 2 decades. our experienced technicians have seen...

Precision Plumbing Solutions

127 Kersting Farms Drive
O Fallon, MO
Family owned & operated. precision plumbers is ready to service all of your commercial and...

Precision Plumbing,STL

10990 New Halls Ferry Rd. Suite 325
Ferguson, Mo
Full service plumbing company specializing in water, sewer, drain and waste systems, video...

Premier Design & Construction Inc

12 Hanley Downs
Saint Louis, MO
Premier design and construction specializes in remodeling kitchens, bathrooms, basements and...

Property Management Specialist L.L.C.

P.O. Box 181
Herculaneum, Mo
Family owned. we are a full service property management co. we offer small repairs to full...

R & S POOL & SPA

12001 Dorsett Rd
Maryland Heights, MO

R Mech Heating Cooling & Plumbing

1421 Wabash Ave.
Kansas City, MO
We started the tankless water heating push in kansas city. we have been the number one rinnai...

R-Mech - STL

321 Laclede Station Rd
Webster Groves, MO
We started the tankless water heating push in kansas city. we have been the number one rinnai...

Reliable Remodeling LLC

2704 Park Ave
Saint Charles, mo
Reliable remodeling is a premier full service remodeling company and custom home builder. we...

Signature Plumbing and Drain Cleaning LLC

697 Hwy AT
Villa Ridge, MO
Licensed and insured journeyman plumber specializing in emergency service. locally owned &...

St Louis Water Heater Contractors

4312 McRee
Saint Louis, MO
Hoffmann brothers water heaters is the premier water heater repair and installation company in...

Streit Construction

12966 BRYCE CANYON DR
Maryland Heights, MO
I began streit construction in 2011 after working 8 yrs in the trade as a plumber/remodeler. ...

The English Property Maintenance Co LLC

2426 Creve Coeur Mill Rd
Maryland Heights, MO
The english property maintenance co llc was created over 20 years ago to deliver the kind of...

The Handyman Repair Service

51 Phillip Dr
Arnold, MO

Thomas Plumbing, LLC

2368 Paige Marie Drive
Warrenton, MO
For all your plumbing service repairs. we provide services in.. repairs-remodels& new...

Thome Plumbing Co

16368 Westwoods Business Park
Ballwin, MO
Cost is determined by the job. award winning. family owned.

TRI STATE WATER TREATMENT INC

1671 FENTON BUSINESS PARK CT
Fenton, MO
Dba: tri state water treatment & rainsoft.

Tri-County Plumbing Inc

1165 Danielle Elizabeth Ct
O Fallon, MO
Tri county plumbing has been in business for 22 years. our workers have at least 20 years...

Trinity Heating, Cooling, and Refrigeration LLC

St. Louis, MO
Trinity heating, cooling, and refrigeration is a full service mechanical contractor with over...

Upchurch Waterworks

2380 Cassens Dr
Fenton, MO
Water purification systems

Verocity Contracting Company, LLC

204 Kohrs Drive
Wentzville, MO
Verocity contracting company is a residential and commerical renovations company based in st....

watts electrical maintenance plus

# 28 arapaho drive
Belleville, il
Seasoned tradesman with 30 plus years of construction and installations. all aspects of...

Wofford Brothers Plumbing

103 Main Street
O Fallon, MO
No plumbing job is ever too large or too small for us. when you feel overwhelmed by plumbing...

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