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"I have contacted the VP of Operations only to never here back from her. Very disappointed in a product that works only 50% of the time and destroys your home! " I was offered a $300.00 trade-in from another company to purchase their product. He said they would only just throw it away. Going to Lowes to by a real water softener.

-john C.

A
"I have lived in Texas 26 years and it took me 24 years to find an honest, competent plumber. I have used
numerous times.
" is beyond fair. He is a young family man who has old fashioned integrity. DO NOT HESITATE.

-Jane H.

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Local Articles in O Fallon

Sizing the water treatment equipment before purchase is essential, as not all systems will fit in every home, Finn says. (Photo courtesy of Kinetico Water Systems of SWFL)

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Don't overpay for the wrong water treatment system. One highly rated provider offers some tips to help you choose the right system for your home.

Water softeners

Even if your tap water comes from a reservoir, chances are it previously passed through underground caverns where it absorbed mineral deposits. Water with a high concentration of minerals is referred to as "hard" water. It's safe to drink but can harm your plumbing and appliances.

A glass shower door is one of the hardest things to keep clean. Be sure to wipe it clean after every use to help prevent hard water stains. (Photo by Brandon Smith)
Housecleaning, Water Softeners

Tired of hard water stains clouding your glass shower door? It takes diligence, but it is possible to keep a glass shower door clean. Find out how.

If you can't find a copy of your manual, most local water dealers can help you to identify your equipment, says LeGault. (Photo courtesy of Angie's List member Brian C. of New York)
Water Softeners

You just bought a home that came with an unused water softener. How do you turn it on? One highly rated provider breaks down the process in five easy steps.

Water softeners are beneficial because they can extend the life of your water-using appliances, plumbing and clothes. (Photo courtesy of Angie's List member Kevin F. of San Antonio.)
Water Softeners

Do water softeners need routine maintenance? Many are fully automatic, but others might need service if there's a noticeable difference in water quality.

You'll notice the difference in your skin, clothes and dishes right away when you switch to soft water, says Knippa. (Photo courtesy of Angie's List member David L. of Las Vegas)
Water Softeners

Softening your water can bring with it a whole host of benefits, but here are three things you’ll notice improving right away when you make the switch.

Angie's Answers

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I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model.  I used the natursoft for a little over 4 years, and I can say it worked as advertised.  When remodeling a while back we decided to get a tankless water heater.  All the documentation indicated that hard water with the tankless heater is a no go.  We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive.  I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.

 

One thing needs to be made clear - the natursoft system is NOT a water softener!  It contains a media which nucleates some disolved metalic salts out of solution.  These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts.  They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.

 

Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers.  My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months.  In four years with the natursoft the descaleing indicator has never gone off.  For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft.  Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.

 

As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft.  If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.

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Water Softener Installation And Repair reviews in O Fallon

A

Rating
Technician was very courteous, on time and professional. His apperance was neat and clean. He was fast and did an excellent job and told me everything he was doing.
- CELESTE K.
A

Rating
Had a water softener and carbon filter combination installed to address the hard water problem we were having in our home.
They responded to us in a timely manner and installation could not have gone more smoothly. Very, VERY happy with the final product. The price was a little more than we were hoping to spend, but the setup should last us 18+ years. Definitely worth the investment. Showers are much more pleasant. Dishes are cleaner with no hard water buildup. Well worth it!
- Shannon M.
D

Rating
Well, it went from very positive to very bitter at the end.
1. I called to get an estimate to put in a water heater if I purchased one at Home Depot that would earn me the $200 energy rebate, plus I'd get a veterans discount of 10%. Money is a very big concern because I'm going into the hospital for 2 months and the owner
O Fallon Water Softener Companies Provider Name Locked
knew it.
O Fallon Water Softener Companies Provider Name Locked
is very
O Fallon Water Softener Companies Provider Name Locked
on negotiation to ensure they come out on top at all costs.
2. Long story short,
O Fallon Water Softener Companies Provider Name Locked
convinces me that for $1500, that they would bring their own water heater, that qualified for the energy rebate and it would be a better one. Otherwise, I got the other water heater at HD for under $700 & could of had them install it with no problems and no upsells or surprise additional billing.
3. I decided to go with
O Fallon Water Softener Companies Provider Name Locked
& her company because they installed the water softener system years ago and to install the water heater, someone would need that expertise to work with the existing setup.
4. Her service personnel arrive, 2 guys that seem very nice. They say I need more work that originally estimated because pipes need replaced. They mentioned a pipe I already knew had been replaced as well with a copper line, I had to prove it had already been done by pulling original work receipts from 1998. They created additional work by saying the house needed an entire pressure gauge because the house didn't have one and that too much pressure damages the water heater and this would take the cost to the $1700 range. So, I said OK, because I felt like I didn't have a choice but to go along with them since they were already into the job.
5. Long story short, lines were replaced, water heater replaced. Got the final bill at $1824, which was up from $1500 & estimated $1700 for
O Fallon Water Softener Companies Provider Name Locked
line replacement.
Bad things that happened:
1. Receipt from
O Fallon Water Softener Companies Provider Name Locked
doesn't include what model & type of water heater, just says water heater brand, requested real receipt 3-5x now, never received. Even called again before Christmas to let her know that it doesn't qualify because I don't have receipt...hasn't sent yet, it's end of
O Fallon Water Softener Companies Provider Name Locked
2015. (3 full months later)
1. PG&E denied the energy rebate, water heater doesn't qualify, I had went ahead and sent in the rebate form with pictures and model/sn # (lie #4 from
O Fallon Water Softener Companies Provider Name Locked
)
2. Original estimate at $1500 included line being replaced, price changed 2 more times. (lie #5 & #6, #7 from
O Fallon Water Softener Companies Provider Name Locked
)
3. Water Pressure set too Low, had to get them to come back to put at minimum according a home plumber site (lie #1 from workers). And they still would not admit that it too was too low. There wasn't enough pressure to take a decent shower anymore.
4. I now think the house never needed the additional plumbing work to get a whole house water pressure valve, which required all new
O Fallon Water Softener Companies Provider Name Locked
plumbing out in front of the house on the main line and of course the pressure gauge. Because I had to have them set it right back to what it was coming in at for as long I have owned the house (over 15 years) with zero problems.
5. I did the garage cleanup for the most part myself, the workers said they were done and hadn't bother to clean up the debris left from the old water heater, misc copper pipe debris and wood debris and just mud dragged in from job.
6. Workers took it on themselves without my permission to give my old water heater to a neighbor to get money at the scrap metal shop (which I could of done and needed every dime). When I asked where the old one was, they said said we gave it away and never bothered to check with me.
All in all, the work was done well, but it was a "S***" and "EXPENSIVE" experience that I wish to not repeat again. And, I have no warranty on the water heater, because I do not have the receipt! And,
O Fallon Water Softener Companies Provider Name Locked
didn't even flinch when I asked why the increased in price 2x when her people came to look at my house and the existing water heater problem before the cost estimate began. Because initially I had called to have it flushed to see if that would clear up the "not coming out hot" anymore problem. So, be very wary of the initial cost estimate, it was way higher at the end.


- Angela R.
B

Rating
First, the bottom line: good service for the price!
He negotiated a price we could afford and a payment schedule we could live with by, I think, working our project in among others already on his calendar. He did come out in all weather (sometimes quite cold and rainy) to work on the outdoor elements of the system on the days promised, if usually much later than the time promised. He spent a great deal of time adjusting one regulator switch til it worked perfectly.
Though the initial large project caused us some inconvenience, we appreciate
O Fallon Water Softener Companies Provider Name Locked
's conscientious approach to his business and consideration of our finances, and we will certainly use him for regular system maintenance.
- Trude D.
A

Rating
They did a big job for me and I was very pleased. They were very responsive. They let me print out some coupons to use too. They were able to take care of the problem. They were prompt, professional and explained what was wrong. They also helped assist the water softer as well.
- Diane S.
A

Rating
O Fallon Water Softener Companies Provider Name Locked
installed our system and has kept filters and tank in top shape with water that is often used to fill baby bottles to garden formula professional service.
- Ellen B.
A

Rating
We are very happy with the installation. He was very professional.
O Fallon Water Softener Companies Provider Name Locked
and his son delivers excellent customer service.

We are enjoying our new water system . Thank you
O Fallon Water Softener Companies Provider Name Locked
!
- CONSTANTINE B.
A

Rating
O Fallon Water Softener Companies Provider Name Locked
was here right on time the day before and the workers were right on time on Tuesday the 25th. Work done in a very timely manner. No mess left behind.
- Shirley T.

All Water Softener Companies in O Fallon, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AAAHome services

7428 Mexico Rd
Saint Peters

Abbco Plumbing & Drain

5096 Blase Station Rd
Saint Charles

Access Plumbing and Drain Care

322 N 6th Street
Saint Charles

ACME SERVICES INC

9060 Watson
Saint Louis

Acujet Plumbing

501 Gentle Breeze Dr
Saint Peters

Air N Aqua LLC

4884 Scotsdale Blvd.
House Springs

American Plumbing

110 Red Deer Ln
O Fallon

American Plumbing Solutions

1733 Renoir Dr
O Fallon

American Virtual Associates

304 Whitelaw Avenue

Apollo Heating & Cooling Inc

120 Hwy A
Wentzville

Aqua Systems

625 Hanley Industrial Ct
Saint Louis

Atmospheres

221 Robert Ave
Saint Louis

Blakely Home Solutions

12 Pointer Ct.
Lake Saint Louis

BRINKLEY CONTRACTING SERVICES

629 Sessions Ave
Saint Louis

Culligan Water Conditioning of O'Fallon MO

8911 Veterans Memorial Pkwy
O Fallon

DirectBuy of Indianapolis

8450 Westfield Blvd

Dons Quality Water

12879 Oakwood Tr
Neosho

Doug Pyle Plumbing

1362 Half Moon Dr
O Fallon

Drain Masters

5761 Westwood Dr
Saint Charles

DrinkFromTheRock.com

7181 Eagles Perch Dr

FAIR REPAIR

616 CHANCELLOR LN
Fenton

G & S Service and Repair

440 Sylvan Springs Rd
Saint Louis

G&R Plumbing&Excavation LLC

9882 Berry Rd
Bonne Terre

H2ONLY WATER PURIFICATION SYSTEMS

3328 N LINDBERGH BLVD
St Louis

Hoffmann Brothers Plumbing & Drain Cleaning

1639 Tower Grove Ave
Saint Louis

HOME DEPOT

6190 MID RIVER MALL DR
Saint Charles

Johnson County Home Service Plumbing

4011 Bonner Industrial Dr

KEMPER PLUMBING

6521 OLIVE BLVD
Saint Louis

M.A. Enterprises

336 Magoffin Trails Court

MAPLEWOOD PLUMBING

2725 WATSON
Saint Louis

Mayo Plumbing Co

4425 S Fork Rd
High Ridge

MGA Plumbing, LLC

2895 Foxwood Dr
Maryland Heights

MISSOURI FURNACE & AIR CONDITIONING COMPANY

1835 Scherer Pkwy
Saint Charles

Montgomery & Sons

PO Box 117
Cottleville

New Castle Custom Builders

9 Connemara Rd
Saint Peters

NHansen Home Improvement LLC

2524 Wallis Ave
Saint Louis

Nu Flow Saint Louis

5220 Hampton Avenue
Saint Louis

OJ Laughlin Plumbing Co Inc

306 St Louis Ave.
Valley Park

Oliver Contracting

4327 Portland Pl
Arnold

Performance Plumbing

1104 S Callahan Rd
Wentzville

Precision Plumbing Solutions

808 Midpoint Drive
O Fallon

Precision Plumbing,STL

10990 New Halls Ferry Rd. Suite 325

Premier Design & Construction Inc

12 Hanley Downs
Saint Louis

R & S POOL & SPA

12001 Dorsett Rd
Maryland Heights

R Mech Heating Cooling & Plumbing

1421 Wabash Ave.
Kansas City

Reliable Remodeling LLC

2704 Park Ave
Saint Charles

Roberts Plumbing Solutions, L.L.C.

2368 Paige Marie Drive
Warrenton

St Louis Water Heater Contractors

4312 McRee
Saint Louis

Streit Construction

12966 BRYCE CANYON DR
Maryland Heights

The English Property Maintenance Co LLC

2426 Creve Coeur Mill Rd
Maryland Heights

The Handyman Repair Service

51 Phillip Dr
Arnold

Thome Plumbing Co

16368 Westwoods Business Park
Ballwin

TRI STATE WATER TREATMENT INC

1671 FENTON BUSINESS PARK CT
Fenton

Tri-County Plumbing Inc

1165 Danielle Elizabeth Ct
O Fallon

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