Lees Summit House Cleaners

in Lees Summit, MO

House Cleaning Reviews in Lees Summit

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The process from beginning went well. The cleaners don't get high up to clean if a stool is required. But they do use a duster with an extended reach to get high areas if there is no decor to be moved. They were very pleasant and courteous to work with. Started out with 2 young ladies and a third showed up help finish up. At the end there was someone who came to inspect the work sort of like the "white glove" test. Every thing passed to all our satisfaction. I would recommend
for a good deep cleaning as well as regular cleaning service.
worked with me to get this work scheduled to meet a personal deadline. I was appreciative of his efforts.
- Sharon F.
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They did a very good job. They emailed me to confirm the time and
date. They showed up promptly at that
time, on the correct date. They were
very friendly and polite and did a great job, the house was very clean.
- matthew S.

Lees Summit House Cleaning Articles

House Cleaning reviews in Lees Summit

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The crew arrived on time and meticulously cleaned the entire house. When we arrived to inspect the whole house sparkled! The woodwork popped and the bathrooms were spotless. We chose
Lees Summit Cleaning Services Provider Name Locked
because they use ecologically friendly cleaning techniques and solutions. We thought they were a little pricey, but the results are great!
The team was friendly and worked well together.
- Donald A.
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All workers behave(d) kindly, respecfully, and speak freely and easily among themselves (not just to my husband and me). From the time they enter my home until they leave, they focus on tasks, and they WORK. No dawdling! They ensure trash is In the garbage (not just tossed "near" the garbage can), dirty rags are packed appropriately, separated from clean ones, and more. They pay attention to detail as though their own reputation is on the line. Kitchen cleaning includes the microwave's inside and outside. For ALL hard-surface floors (real wood, tile, and vinyl), they sweep, then vacuum, then thoroughly Handwash them. Yes - on their hands and knees they hand clean from wall to wall (for real wood, tile, and even vinyl). They clean right to the base of your wall, furniture, box, or whatever finally blocks their path. They don't move large furniture, heavy boxes, and the like. When we move our furniture, they clean behind and/or under it. If they move anything temporarily (e.g. knick-knacks, mail), they return it to its original place as soon as they finish their task. If papers fly loose, they pick them up, but they won't attempt to sort them (which I agree with). They will not pick up loose papers scattered before they arrived. They use synthetic feather dusters, which I do not like as a general
Lees Summit Cleaning Services Provider Name Locked
. If I ask them to use a specific type of cloth, they do. Their cleaning products work very well, yet they will use the product(s) you request. Bathroom cleaning includes the toilet risers (for handicapped and elderly people), behind the faucets, floor areas behind the toilet, towel racks, etc. While in my home, not one worker took a smoke break, used my commode, made personal telephone calls, or chatted unnecessarily on a cell phone. They behave this way as part of their business practice. Cleaning crews are prompt. I cannot recall a time when they arrived more than 15 minutes later than the scheduled start time. If they arrive early, they take a personal break in the car, and they knock on the door at Precisely the start time. My one complaint in almost 2 years was about one person's unacceptable "cleaning" (late one afternoon) I reported it to CA's office and expected resolution the next business day. Within 45 minutes a manager rang my doorbell, asked to inspect the work, seeking details to discuss with the employee. The manager inspected more work than reported and work done by both people. Soon a second team arrived and completely re-cleaned the area, finished by 5 p.m.
- Constance E C.
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Lees Summit Cleaning Services Provider Name Locked
did a very thorough job. I asked for her to add on cleaning the basement which was very dusty from construction and she did a great job. We will definitely use her again.
- JOHN M.
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It went remarkably smoothly. This was an Angie's List Deal. Everything promised for the $309 was done. The
Lees Summit Cleaning Services Provider Name Locked
got in touch with me right a way to set up a date. They arrived on time got right to work. Finished in a reasonable time with very little disruption to our activities. Cleaned up after them such that you wouldn't even know they were there. They pe4rform many other home cleaning services. I would not hesitate to hire them again.
- FRANK L.
F

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The initial mitigation of the damage from the hot water heater failure went well. This review is solely based on my experience with the construction division of this company after the dry out was completed. Once we were dried out, no one contacted us from the repairs division about the reconstruction even though it was implied that they would put everything back together. We called about a week after dry out and requested a bid for repairs. We had an appointment with
Lees Summit Cleaning Services Provider Name Locked
11:00 am the next day. We waited and he did not show up, there were no calls to say why he was so late or not coming at all. When I make an appointment I expect all parties to be prompt and communicative about any delays, I don't think this is too much to ask. My time is valuable. We had to call him to see why he did not show and he said he got stuck at a fire and could come by 1:00 pm, 2 hours later than originally planned. He came at 1:00 that day and gave us the bid within the week. There were some things missing and it took over a 1 1/2 weeks to get the revised estimate on a few
Lees Summit Cleaning Services Provider Name Locked
things. Once we did receive the estimate and agreed on everything, a crew chief, Brain, was supposed to call within 2-3 days to get things scheduled. When no one called by the end of the week we called
Lees Summit Cleaning Services Provider Name Locked
to let him know that we had not heard from them yet. He said that he would tell them again that we needed to be contacted. 1 1/2 week later and no one has called to schedule repairs. On his initial visit,
Lees Summit Cleaning Services Provider Name Locked
noticed a smell of "mold". I don't smell anything, but he has been trained in these situations. He said it could be from the carpet under the cabinets and that it would be addressed at the time of demo if there was any damage to the carpet. In my opinion, this should have been a priority to get started because of the possible issue under the cabinets as to avoid any further damages/costs. They did eventually call over 2 weeks after originally promised. We told them we no longer needed their services because of the lack of communication.
- Lachelle P.
C

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I am very punctual. The two ladies who came were an hour late, they did however have drinks from the local gas station in hand. So, there is that. I would say it went downhill from there. They spent 75% of their time in the basement "deep cleaning." I had to go downstairs just to tell them to move upstairs and clean. They cleaned well; however, they were not very fast. I recently found a wonderful lady who charges 80 dollars and did a better job in the same amount of time that it took this crew of two. If one is not the type of person to tell someone to hurry, or are too polite to say something. I would go elsewhere. I felt as if though I had to constantly be on them. Do not fall in love with the discounted price, one will pay the price later. The two ladies who came were nice, but being nice does not help clean my home. I would have been happier if they were able to cover more ground. The basement they cleaned is the size of a two car garage. They spent way too much time cleaning such a small space. There was two of them cleaning down there. I am not hard to please; I would not use this service again.
- DJesus P.
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She did a great job. Master bathroom was terrible and she spent a lot of time there, getting it all cleaned up and made it look like a new bathroom. Plan on using her going forward.
- Dennis H.
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I left my phone number and 3 different appointment times that I was available. Service never calked till 2 weeks after I set appointments only to argue with me that she was to busy to call me and let me know those times I had asked for were not available. I asked her then why didn't you call me then and let me know instead of waiting 2 weeks to call me. Very unprofessional on the phone and wanted to argue that she was just to busy to call people
- Michael D.
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