Lees Summit Home Improvement Store Articles

Sample Reviews

F

Rating
Ordered a complete new Heat pump and furnace from
Lees Summit Lumber Stores Provider Name Locked
. I had to pay the entire amount of the sale up front ($14,000) three weeks before installation. When I checked on the price I was charged I found out I could save over $3000 by going directly to a local HVAC contractor and cut out the
Lees Summit Lumber Stores Provider Name Locked
middleman
Lees Summit Lumber Stores Provider Name Locked
-up. When I canceled the sale not only were they not happy, but they are playing games with me in getting me my refund. I have disputed the charge with their credit card provider and am waiting for a resolution. I will never again go to
Lees Summit Lumber Stores Provider Name Locked
to purchase a big ticket installation. as they do not deal with honesty and integrity.,
- Steve S.
F

Rating
On April 19, 2013 we ordered
Lees Summit Lumber Stores Provider Name Locked
Garden carpet by the
Lees Summit Lumber Stores Provider Name Locked
Collection from the
Lees Summit Lumber Stores Provider Name Locked
and had it installed on May 13, 2013. There was a defect in the design and the pattern of the carpet that caused it to be darker grey when vacuumed in one direction and a moondust grey when vacuumed in another direction. The carpet was inspected on May 24, 2013 and on May 25, 2013 The
Lees Summit Lumber Stores Provider Name Locked
initiated a refund on the carpet.
On May 25, 2013 we ordered Pembury carpet from the Soft Collection at The
Lees Summit Lumber Stores Provider Name Locked
to replace the defective carpet. The carpet was installed on June 21, 2013. On
Lees Summit Lumber Stores Provider Name Locked
30, 2013 my spouse and I made the final move to this residence in Interlochen, MI from our previous home in Saginaw, MI. We are the only two residents at 11790 Many Oaks Drive.
The carpet has many visual defects after one year of use. There are loose threads on the seams and between the rooms. There are multiple spots in the nap where the weave has loosened and loops have pulled up from the surface. The carpet has a 20 year warranty.
On April 25, 2014 I sent a letter to three people at The
Lees Summit Lumber Stores Provider Name Locked
outlining the problem. The three people were the Manager of the store, the Carpet Department Manager, and
Lees Summit Lumber Stores Provider Name Locked
Sinnard, the Specialty Manager who visited our home and initiated the refund in 2013.
I received the following reply via EMail from The
Lees Summit Lumber Stores Provider Name Locked
on May 5, 2014:
"Mr.
Lees Summit Lumber Stores Provider Name Locked
, I have created a work order to have someone come out and look at your carpet. Some loose threads can be normal in newer installs, When we send someone out I will have them take pictures of all your concerns and see if we need to get the carpet mill involved. You should hear from someone in about 3 days to schedule an appointment.
Lees Summit Lumber Stores Provider Name Locked
(no title provided)
On May 21, 2014 two members of
Lees Summit Lumber Stores Provider Name Locked
Install (a subcontractor used by The
Lees Summit Lumber Stores Provider Name Locked
for installation) were at our Interlochen residence to take pictures. They assured me that the pictures would be forwarded to The
Lees Summit Lumber Stores Provider Name Locked
. Please note that no employee of the
Lees Summit Lumber Stores Provider Name Locked
made any visit to our house.
Seven weeks passed. I had not received any communication from The
Lees Summit Lumber Stores Provider Name Locked
.
On
Lees Summit Lumber Stores Provider Name Locked
7, 2014 I sent a letter to The
Lees Summit Lumber Stores Provider Name Locked
concerning the carpet. My final line was "I would appreciate your prompt response to this matter". The letter was sent via US Mail to the same three people listed above. A copy of my April 25, 2014 letter was attached.
Three weeks passed with no response. On
Lees Summit Lumber Stores Provider Name Locked
28, 2014 I sent another letter inquiring about the matter. A copy of my April 25, 2014 and my
Lees Summit Lumber Stores Provider Name Locked
7, 2014 letters were attached. The letter was sent via US Mail to the same three people listed above.
I am appalled by the lack of response from The
Lees Summit Lumber Stores Provider Name Locked
concerning the poor quality of their product. I am still anxiously waiting to hear from them.
Lees Summit Lumber Stores Provider Name Locked

August 16, 2014

- Greg S.
F

Rating
They promised a deliver date that came and went which held up our entire build schedule. They are a nightmare to deal with. They don't have samples of what you need to order. Horrible customer service. Items received way beyond the promised deliver date. Items were delivered damaged, and or with missing parts.
- angela G.
A

Rating
Despite a few hiccups scheduling (initial order was automatically set to deliver the next day without contacting us as was expected and we live out of state so that was a problem, then the delivery was cancelled due to the item not arriving in stock by the delivery date and the subsequent delivery was scheduled for a completely different date than agreed upon) the actual delivery and hookup went smoothly. The delivery drivers were nice and conscientious.
I recommend verifying the date of delivery a few days before you expect the item just to be sure the date is correct!


- Melissa L.
D

Rating
Ordered counter tops through
Lees Summit Lumber Stores Provider Name Locked
. They use a company out of Denver. They measured my counters, and took my new sink, so they could cut counters perfectly to fit large farm sink. On first date of install, they forgot the sink. Had to wait 2 weeks for them to return, and then last minute said it would be another week. They showed up 3 weeks later, and had not cut the counter to match the sink yet. Had to wait 4 hours for them to install the counters and cut the hole for the sink.
- Steve E.
B

Rating
It went very well. The staff, especially
Lees Summit Lumber Stores Provider Name Locked
, was very patient with my questions and letting me get in and out of the tubs on the showroom floor. They even researched and found a perfect solution for the tub water getting cold - bask heating in a
Lees Summit Lumber Stores Provider Name Locked
tub! The grades that are less than an A may be due to a horrible lack of communication with Mariott (
Lees Summit Lumber Stores Provider Name Locked
F) and this business.
- Janice E.
A

Rating
Overall we were pleased; it just took much longer than we expected. The cabinets were delivered on June 17th and the backsplash was installed yesterday (August 12th). Installers were very good: professional, thorough, fast and for the most part dependable. There were some communication problems between us and some of the supervisors both at
Lees Summit Lumber Stores Provider Name Locked
and supervisors with some of the sub-contracting companies but it all got worked out. (There were times that it was difficult for us to believe that everyone understood that phones were meant to be used. Calls were sometimes not returned as promptly as we would have liked in some situations and other times not returned at all.) I truly believe if a person knew what was involved and how long it was going to take for such an extensive remodeling project, no one would ever decide to do it but we are very pleased with the final results.
I would like emphasis that installers (
Lees Summit Lumber Stores Provider Name Locked
,
Lees Summit Lumber Stores Provider Name Locked
,
Lees Summit Lumber Stores Provider Name Locked
P.) are outstanding in their line of work.
Lees Summit Lumber Stores Provider Name Locked
and
Lees Summit Lumber Stores Provider Name Locked
at the Knightdale
Lees Summit Lumber Stores Provider Name Locked
are the best. The design of our kitchen by
Lees Summit Lumber Stores Provider Name Locked
could have not been any more perfect and the cabinets are exactly what we wanted.
- I M C.
A

Rating
shipping was slow, had to call to confirm address, but gift card finally arrived with no issues
- Stephen M.
F

Rating
I purchased a linoleum flooring for my kitchen in store. It was supposed to be seamless. The installer said it was not. After my floor was already prep'd & ready to instal. The store manager said he would discount the job by 400.00 to compensate. I agreed. Also the installer said I did not need a subfloor which was in the estimate of charges for $333.00. This should have generated a credit of $733.00. What they did was charge me $2.00 soft for skim coating @196 sq ft to compensate for the $400.00.


- Gerald A.
B

Rating
The sales
Lees Summit Lumber Stores Provider Name Locked
dropped the ball on a $45K window order. I gave him the list and did not hear from him for over a month. I got quick response from their competitor, Building Center, and purchased from them. As I mentioned, the yard is now tailored to large conglomerates rather than the local builder. It is too bad this happened. It was a great place to do business in the past. Hopefully they will return to their local yard status and capture the true bread and butter for the industry.
- Robert K.
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All Lumber Stores in Lees Summit, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

(All Purpose)K.R. Construction & Contracting,LLC.

1217 NW Scenic Dr.
Grain Valley, MO
We are a proud company that strives to recieve 100%satisfaction from any job or from any...

AAA LAWNMOWER SALES & SVC

7609 N OAK TRFY
Kansas City, MO
Whether you have done business with us for years or are just finding out about us, we want to...

ABC SUPPLY CO INC

624 NE JONES INDUSTRIAL DR
Lees Summit, MO

All-Weather Window Doors & Siding

5410 Johnson Drive
Mission, KS
Kansas city's locally owned and operated, full service andersen dealer, we expertly provide...

AUSTIN HARDWARE & SUPPLY INC

950 NW TECHNOLOGY DR
Lees Summit, MO

Bar-None Interior Trim Construction

419 N Main St
Independence, MO
Services offered - ledges, closet benches, shoe racks, storage solutions, door installations,...

BLEDSOE RENTALS

1300 NE Douglas St
Lees Summit, MO

BLEDSOE U-CART CONCRETE

1300 NE DOUGLAS ST
Lees Summit, MO

BR Carpet Company

1901 NW Jefferson
Blue Springs, MO
Br carpet company is a family-owned and operated business, specializing in the sales and...

Bradlech Construction LLC

16657 E. 23rd. St.
Independence, MO
We are a business built to meet any needs.with the capability to be a general contractor or...

BUILDERS SURPLUS

PO Box 7085
Lees Summit, MO

BUYDANZE.COM

11621 95TH AVE N
Osseo, MN

CENTURY CONCRETE

2400 NW QUARRY PARK RD
Lees Summit, MO

CLAWFOOT SUPPLY

2700 CRESCENT SPRINGS PIKE
Ft Mitchell, KY
Online catelog

COCKRELL MERCHANTILE CO

30003 E OLD US HIGHWAY 50
Lees Summit, MO

GEIGER READY-MIX CO INC

150 SE STUART RD
Lees Summit, MO

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL
Half price sinks and faucets was founded on the belief that our customers deserve to have all...

HOME DEPOT

651 SE OLDHAM PKWY
Lees Summit, MO

HOME DEPOT

905 Ne Adams Dairy Pky
Blue Springs, MO

Joel Datica Handyman

Kansas City, MO
Joel datica handyman is a one-man handyman company. i come prepared with truck, tools, and...

LAWN & LEISURE-LEE'S SUMMIT

706 SE BLUE PKWY
Lees Summit, MO
Serving the greater kansas city area in residential, commercial, and ag equipment. we sell...

LOCKS & PULLS

10333 METCALF AVE.
Overland Park, KS
13 employees two retail stores

LOWE'S

8601 N BOARDWALK AVE
Kansas City, MO

LOWE'S

1830 NW CHIPMAN RD
Lees Summit, MO
150 employees

LOWE'S

1700 W 133RD ST
Kansas City, MO
140 employees.

Lowe's - Kansas City

4201 Sterling Ave
Kansas City, MO
Additional dba - lowe's. additional phone - (800) 560-7172. additional email -...

Lowe's - Mooresville

509 River Hwy
Mooresville, NC
Never stop improving. additional phones - (828) 351-1023, (704) 321-7170, (704) 758-1000,...

Lowe's - Warrensburg

912 N College Ave
Warrensburg, MO
Store number - 2600. additional dba - lowe's companies inc.

Lowe's Home Improvement

4960 Roe Blvd
Roeland Park, KS
Lowe’s has been helping our customers improve the places they call home for more than 60...

Lowes Home Improvement

19000 E Valley View Pkwy
Independence, MO

MasterBuilders

Kansas City, ks
Our company goal is to provide people with comfort, serenity, and bliss when they enter there...

Midland Marble & Granite Flooring America

2077 NE Rice Rd
Lees Summit, MO
Specialize in granite countertops, hardwood floors,carpet, ceramic tile. we have financing up...

North Star Homes & Development LLC

608 Fairway Rd
Belton, MO
North star homes is quality by design. from blank canvas to rich basement or bathrooms that...

Nuts and Bolts - Overland Park

11200 Antioch Rd
Overland Park, KS
Additional dba - nuts and bolts llc.

Nuts and Bolts True Value Hardware

9628 Nall Ave
Overland Park, KS

OWEN LUMBER ACE HARDWARE

24805 N US HIGHWAY 69
Excelsior, MO
Owen lumber co. of excelsior, missouri, sells contractors building materials for remodeling...

OWEN LUMBER CO

312 SE MAIN ST
Lees Summit, MO

Peak at Home Kitchen Remodeling & Showroom

47 Central
Kansas City, KS
Peak at home takes pride in offering premium quality products and services. our expert staff...

PETE'S MOWER & SMALL ENGINE

1006 SW LEA DR
Lees Summit, MO

Phil's Plastering Stucco Repair & Painting

5209 Hayes
Merriam, KS
Phil's plastering has been in business since 1999. we offer services for stucco, stone,...

Pro Paving & Sealcoating

Grain Valley, MO
An all purpose construction & contracting company who takes pride in not just our work, but...

PYRAMID PIPE & SUPPLY CO

3800 MAIN ST
Grandview, MO

R D TOOL

1009 SE BROWNING AVE
Lees Summit, MO

RAYTOWN FEED & SEED INC

6337 RAYTOWN RD
Kansas City, MO

RICKS LAWNMOWER SALES & SVC INC

26307 E COWHERD RD
Blue Springs, MO
Rick's lawnmower offers warranty work and repair to all makes and models of lawn equipment. we...

Rooster Rubber LLC

1720 Wabash Ave
Kansas City, MO
Additional email - bdarling@roosterrubber.com.

SHOW ME READY MIX

25606 E OLD LONE JACK LS RD
Lees Summit, MO

Space By Design

10106 E 65th Street
Raytown, MO
Custom storage systems for closets, garages, offices, pantries, and murphy beds. storage...

SPEC BUILDING MATERIALS

11 SE 16TH ST
Lees Summit, MO

SPIKE ASSOCIATES INC

3015 SW 9TH TER
Lees Summit, MO

Strasser True Value Hardware

910 Southwest Blvd.
Kansas City, KS
Retail and commercial hardware sales since 1917.

Superior Door Service Inc.

106 Greystone Avenue
Kansas City, KS
We are a small family owned business serving the greater kc metro area since 1955.

Sutherlands Lumber (Kansas City & Harrisonville)

4000 Main Street (Home Office)
Kansas City, MO
Locations: olathe, ks 1120 e. santa fe street olathe, ks 66061 // north kansas city,...

The Remodeling Pro

12519 Blue Ridge Blvd
Independence, MO
For over three decades, we’ve helped families in the kansas city metro area make-over and...

UNITED BUILDING CTR

103 SE OLDHAM PKWY
Lees Summit, MO

Vampire Professional Tools International

47 Peters Canyon Rd
Irvine, CA
Vampire tools international, inc. is a supplier of high quality, precision hand tools which...

Waldo Hardware

126 W 75th St
Kansas City, MO

WESTLAKE ACE HARDWARE

444 SW WARD RD
Lees Summit, MO

YOUNG'S KC MOWER CENTER

8137 WORNALL
Kansas City, MO
7 employees. no subcontractors. charges are generally by the hour. will do pickup and...

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