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106

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16

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F
"I just received my January 2015 bill. I have landline and
.
raised the cost of the modem 150%. According to the" representative, if you have
you have to use their modem. I live in Kentucky, so I called the public service commission to
a complaint, only to be told that, per the Kentucky legislature, the commission is only allowed to handle complaints related to landlines. The commission was never given authority to handle complaints about internet service, so providers can raise rates anytime and any amount in Kentucky.

-LISA M.

A
"We finally made the switch to
after 15 years with Comcast. Everything went perfectly and we are so happy with our service.
" is the only way to go if it is available in your area. Service runs us about $200.00 per month for all three packages.....Comcast cost the same. Thanks EBP!

-Colleen B.

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Local Articles in Independence

Internet service

With 82 percent of American adults using the Internet, and the number bound to rise, having a reliable connection at home is more important than ever. Follow the tips below to help pick an Internet service provider (ISP).

social media privacy tips
Internet Service

Whether you're on one social media network or several, it's important to protect your privacy. Check out these tips for social media security.

The optimal Wi-Fi speed for your home depends on your Internet usage and number of connected devices. (Photo by Eldon Lindsay)
Computer Repair & Services, Internet Service

Has shopping for wireless Internet left you confused? Two computer repair and service experts explain which download speed you need in your home.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)
TV Service - Cable, TV Service - Satellite, Internet Service

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

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Internet Service reviews in Independence

C

Rating
We were having unreliable connection with TWC. Couldn't
Independence Internet Service Providers Provider Name Locked
the DNS a lot of time, slow connection speed (even though) we paid for there "Ultimate". My setup in the house is top notch and I can guarantee I had connectivity to TWC systems. After a month "talking" (there has to be intelligence on the other side of line for a conversation" ) and them complaining that it was my perfectly working hardware was at fault. The "discovered that the 3 repeater in my area were all "BAD". It took on tech who had a clue less than a day to fix the issue. Guess what my so-called bad hardware in my house now work fine when there is connectivity to TWC system. I guess you can't get mad at the dog for cleaning his butt in the living room and you shouldn't expect much more out of TWC.
- Gene F.
A

Rating
Excellent provider so far. When there was an issue with the connection, I was able to talk to a customer service agent who was able to walk me through the problem.
- Faith B.
A

Rating
I've received wireless internet service from ClearWire (also known as CLEAR), for at least 4 years, now, and it's only been down for a matter of hours (never more than 8), maybe 3 times (always from lightning storms). I've only had trouble with speed with a couple of web sites, and only for about 6 months, in all this time. I've always been able to fully enjoy YouTube, so the speed issue was small. A very knowledgeable friend thinks it was "dropped packets from bandwidth crowding, by other services." I'm even able to carry my laptop and the wireless modem to a
Independence Internet Service Providers Provider Name Locked
's Deli, a half-mile walk from my home, and use the same neighborhood transmitter, for the same high speed service, while I enjoy the salad bar.
- William L.
C

Rating
The first time they were supposed to show up, they didn't. Someone was to call me back at my sister's to arrange another appointment, they didn't. They called me at home, but I was at my sister's house, as I told them I would be. While I was setting up the installation, I specifically asked if there were any additional charges, aside from taxes and state fees, and was told that the price they gave me, included everything. When the man was installing the service, I brought a modem with me to install, if there was going to be a rental charge on the modem. He checked on his cell phone and told me that the price I was quoted included the modem. Then the bill came (not to my address as originally ordered, but to my sister's) and I was charged an additional $10/month for the modem rental. When I called to ask about this additional charge, the first service person, told me that he would submit an expedited ticket to get this clarified and someone would call me back. He also said he was correcting the billing address as we spoke.They didn't call me back. Hours later, I called
Independence Internet Service Providers Provider Name Locked
back and was told that the expedited ticket was void because the first guy sent it to the wrong department. I asked guy #2 if he could send it to the right department and instead was told that I had to pay the $10 rental every month and that the three people I spoke to when ordering the service and its installation had "misinformed" me. Eventually, he checked my next month's bill and told me that it would be the amount I was originally told it would be and it would be sent to my sister's address. I asked him to change the address to mine and, as we spoke, he allegedly corrected it. I expected that the next bill will be for any amount under the sun and will again be sent to my sister's address.
Independence Internet Service Providers Provider Name Locked
will not be a long-term provider methinks.
- Elizabeth S.
A

Rating
Drop and line outside of house had to be completely replaced. The tech
Independence Internet Service Providers Provider Name Locked
was quick, friendly and did a very good job. We had already had about 8 tech's out over the last 7yrs trying to fix the same problem(yes this has been going on this long) every time they say they have fixed it. Then literally a day later it is not working again.
Independence Internet Service Providers Provider Name Locked
just replaced everything on the outside, which he said should of been done the first time a tech was out. We are so thankful, this is the only way we can communicate with our loved ones overseas.
- Jamie A.
C

Rating
I have been a
Independence Internet Service Providers Provider Name Locked
customer for approximately 10 years and have been mostly satisfied with the customer service until now.
I moved my 81 year old mother from
Independence Internet Service Providers Provider Name Locked
City, MO to our location, Lewisville, TX so she could be close to family. While setting her apartment utilities up I recommended
Independence Internet Service Providers Provider Name Locked
FIOS services (TV,Internet,Phone) to her verses Time
Independence Internet Service Providers Provider Name Locked
. She'd been with Time
Independence Internet Service Providers Provider Name Locked
for 20 years, however, due to my experience with
Independence Internet Service Providers Provider Name Locked
and price I recommended she go with
Independence Internet Service Providers Provider Name Locked
.
In her latest bill with
Independence Internet Service Providers Provider Name Locked
she was charged $54.99 for watching "WWE TLC TABLES LADDERS N CHAIRS HD". There is NO WAY my mother would watch this show. The extent of the programs my mother watches are Blue Bloods, Law and Order, Criminal Minds and NCIS. There may be some other miscellaneous law/law enforcement shows she watches but that's it!
Independence Internet Service Providers Provider Name Locked
can also see what she's watch previously and WRESTLING shows is not one of them. My sister and I do have keys to my mother's apartment, however, as 10 year
Independence Internet Service Providers Provider Name Locked
customers our viewing history will show we are not in to WRESTLING either. I would be happy to offer access to our account history as will my sister.
I spoke with a
Independence Internet Service Providers Provider Name Locked
supervisor at 5:45pm local, 01/19/2015,
Independence Internet Service Providers Provider Name Locked
from Iowa and was extremely disappointed with his response. My point to
Independence Internet Service Providers Provider Name Locked
was you have a 81 year old lady, living alone in a Seniors home recovering from a stroke. She was a 20 year customer with Time
Independence Internet Service Providers Provider Name Locked
, took my recommendation to go with
Independence Internet Service Providers Provider Name Locked
and (2) months in to her service you charge her $54.99 for something she (and I) know she didn't watch.
Independence Internet Service Providers Provider Name Locked
said the show was viewed and therefore there was nothing he could do. Really????
I made one more attempt to reconcile this matter with a
Independence Internet Service Providers Provider Name Locked
representative,
Independence Internet Service Providers Provider Name Locked
, 7:50pm local, same day. While
Independence Internet Service Providers Provider Name Locked
was more cordial than
Independence Internet Service Providers Provider Name Locked
, he had nothing to offer in the way of reconciliation other than he would notate it on my mother's account.
Normally, I do not spend time complaining about something unless I feel very strong about it. This complaint is a matter of principal. Because I recommended
Independence Internet Service Providers Provider Name Locked
to my mother I will be paying the $54.99.
My recommendation to
Independence Internet Service Providers Provider Name Locked
customer service is review how you treat your Senior citizen customers.
- Ken K.
C

Rating
My experience was extractable. They are the only company I can use. I didn’t have much choice. It’s difficult to get an appointment. The one thing I
Independence Internet Service Providers Provider Name Locked
’t like is they’re local reps. When she goes through the 1-800 numbers for service, the local reps won’t assist you. They are carrying their name but she has issues. She represents
Independence Internet Service Providers Provider Name Locked
but she can’t help me. They came when they said they were going to.
- Susan S.
C

Rating
The service is fairly good. There are dropouts at times and times when the service is slow, but it works the best of the various providers I've used over the years.
- Pilisa R.

All Internet Service Providers in Independence, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Alexander Technical Resources

1263 Glenwood Ave SE

AM/PM PC Services Inc

10752 Walmer St

Amazon Business Services

41325 clear water way

AMERICAS COMPUTERS

14014 W 135TH ST

Andy's Web Tools

646 N Riverside Dr

Apple Marketing

14928 S Locust St

ArchangelWeb

7614 Richards Dr

AT&T U-verse Kansas City

821 N 7th Street Trafficway

BEE Mobile Computer repair specialists

25409 e 30th street south
Blue Springs

Best Practice Institute

410 Evernia Street

BroFarOps Global Travel Services

2246 East 70th Terrace
Kansas City

Buying Facebook Fans

9407 NE 79th st Apt D
Kansas City

CMB Network Support

9139 Boulevard 26

COMCAST

4700 LITTLE BLUE PKWY
Independence

Comcast

133 S Cherry St

Comcast Blue Springs

1127 W Main St
Blue Springs

COMCAST CABLE

4700 LITTLE BLUE PKWY
Independence

Comcast Independence

101-207 W Truman Rd
Independence

Comcast Independence

208 West Lexington Avenue
Independence

Comcast Kansas City

1101 Locust St
Kansas City

Comcast Olathe

519 E Santa Fe St

Comcast Olathe

772 North Ridgeview Road Olathe, KS

Comcast Olathe

166-240 E Park St

Comcast Olathe

772 North Ridgeview Road Olathe, KS

CommercePundit.com

1625 Lakes Pkwy.

Company Name

208 W Lexington Ave
Independence

COMPUTER MAN

2003 E SANTA FE ST

Coppnet Communication LLC

1628 North Corrington
Kansas City

Directv Kansas City

4475-4517 Speaker Rd

Directv Overland Park

8045 Santa Fe Dr

Dish Network Blue Springs

110 Northwest 12th Street
Blue Springs

Dish Network Kansas City

301-399 E 12th St
Kansas City

Dish Network Kansas City

4701 Parallel Parkway

Dish Network Kansas City

301-399 E 12th St

DSL Kansas City

Kansas City

EVEREST CONNECTIONS

9647 LACKMAN RD

FERGUSON COMPUTER SERVICES

720 NW COMMERCE
Lees Summit

ForbenMedia

7401 Summerhill Road

FOXY COXY WEB HOST

2012 SOUTH
Lexington

Greencastle Web Design

676 Shannon Drive N

Kansas City SEO Company LLC

7500 College Blvd., Suite 500

Kato Media Group

13730 W 149th St

Kato Media Group

13730 W 149th St

KC Web Specialists, LLC.

6703 W. 149th Terr

KCSEO.co

4112 Pennsylvania Ave
Kansas City

PCPC Support

Nationwide Support Center

Peerless Technologies

401 Huntington Court
Greenwood

SOUTHWESTERN BELL

PO BOX 650661

SUMMIT DIRECT COMPUTERS

PO BOX 2095
Lees Summit

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

TDH Web Design

16317 Crackerneck Rd
Independence

Techapedia

10718 W 101st Street

The Right Way to Write

30 East Georgia Street

The TV Shack

14795 S Alden St

TIME WARNER CABLE

541 MCDONALD RD

Time Warner Cable Kansas City

1301-1399 Walnut St
Kansas City

Time Warner Cable Kansas City

1200 Grand Blvd
Kansas City

Time Warner Cable Kansas City

6550 Winchester Avenue
Kansas City

Time Warner Cable Overland Park

7450 West 130th Street

Time Warner Cable Overland Park

8221 West 119th Street

Time Warner Cable Overland Park

8221 West 119th Street

Time Warner Cable Weston

405 Main St
Weston

Time Warner Cable Weston

404 Main St
Weston

Time Warner Grandview

12121 Blueridge Blvd,
Grandview

Time Warner Independence

113 W Lexington Ave
Independence

Time Warner Kansas City

301-399 E 11th St
Kansas City

Time Warner Kansas City

8143 Parallel Parkway,

Time Warner Kansas City

910 South 10 Street, Kansas City,

Time Warner Olathe

117 S Kansas Ave

UpFront Digital Solutions LLC

6709 West 119th Street

Webb Design

PO Box 690661

WebWrite Team

1613 NE 78th St
Kansas City

WireHype.com

9666 Halsey Dr.

Writing On The Wall Grafix

9218 Metcalf Ave Ste 218

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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