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Internet Service Providers to Avoid

157

Top Rated Internet Service Providers

6

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Over 2,766 reviews for
Independence Internet Service Providers from people just like you.

C
"The actual wireless service is good. Customer service can be quite lacking in people skills and manners. I have been with them 5 years, and most of the CSRs are" rude and short with you, never admitting a wrong, especially and a few others whom I don't remember. Some are very good however. , a supervisor, is very good and shines out above her coworkers, so ask for her if needed.

-Ashley B.

D
" (aka RWSI) is plagued by poor management, poor internet delivery, poor customer service. I've had continuous problems getting them" to provide dependable internet quality to allow my VOIP to function dependably. Much of the time, I have to rely on my cell phone. Recently, RWSI upgraded their firmware and dumped internet service to their entire customer base ( 2015). Customers were unable to call or email RWSI to complain or ask for service. RWSI performed an equipment upgrade (October 2015) and again dumped their entire customer base with no internet service. Again, it was impossible to call or email for help. Some service was restored in 30 hours, other customers were without service for about a week. RWSI simply has no backup in case of equipment or software failure, has no method to notify customers prior to upgrades, and technical support takes weeks to schedule an appointment.

-David B.

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Internet Provider reviews in Independence

F

Rating
I waited all the rest of the day but no service was ever activated. Contacted customer support without any positive result. Was promised call backs multiple times by 6 different agents over 6 days and never once received one. 6 days later I am still without internet service, and still being told "tomorrow" . It is ...More totally abysmal that a company can act this way and still be in service. I asked for a manager's contact information multiple times and was told that that information can't be given out. So there is no accountability whatsoever and customer service can tell you whatever they want. I can't in good conscience not let others know how appallingly poor the service is and how frustrating their customer care is.

- susan C.
F

Rating
Service was fine until I moved. I returned all the equipment in the box they provided. 6 WEEKS later, they told me they didn't get a receiver back. It was too late to disprove this allegation, but they debited my credit card for the $133.
I got an explanation from several people they didn't notify me of the allegedly missing ...More receiver for 6 weeks because that's how their billing cycle works. Obviously, their focus is their system, not their customers.
- michael M.
F

Rating
After going into the website to get bundle pricing I ended up having to call. I was hoping this would be a process that could just be handled on line. When I called the number supplied on line they said I needed to call another #. When I called that # I was transferred yet again - It seems like it should ...More be an easy process to get a price quote considering it is a potential sale. When I finally spoke to the person I needed to, or thought I needed to, she could barely speak English. After about 20-25 minutes of me having to repeat myself I finally said I had to go and asked that she call me back. I did get a call back, but she had absolutely no idea what was going on. She continued to tell me that high speed internet was $29.95, but I wanted to include cable as well. I finally had to say "you have no idea what I am trying to tell you and I decided to take my business elsewhere". I've had trouble with this company in the past as well. On two different occasions I had to show my receipt showing I returned my modem because they claimed I never returned it. I should have known to not even try to do business with this company again. I called Midcontinent and got excellent customer service, by someone who could actually speak English. They are already scheduled to come out tomorrow for installation.
- GLENDA N.
F

Rating
Horrible customer service. This used to be a better cable company, but not anymore.
Problems:
1. On hold for extended periods of time.
2. once you get through they hang up on you.
3. unable to troubleshoot even issues.
4. can't understand CS reps due to very heavy accents.
5. repairs ...More are not made in a timely manner or made at all
has obviously made changes, probably to cut costs, that result in horrible customer service. How is losing customers cost effective?
- Maia D.
D

Rating
We subscribed to ATT in March 2015 and since then we have never had a solid internet connection. We have the best Internet package available. When we signed up we were promised that by then end of the summer they would upgrade this area. They have not. Numerous neighbors have the same issues. Every time I ask ATT their customer ...More support says they don't know or how we can find out from more info. We have had numerous service calls and nothing has worked nor have they stated they would resolve the issue. I have had Microsoft address the issue and they told us we have intermedit internet. As an ATT service tech told us even with the grade of Internet available in this area I should be able to do Microsoft updates and check emails etc. This I cannot do. It took a week just to do updates and I'll get a group of emails at once that are days old. We would like them to resolve the issue and have a single point of contact instead of dealing with a different person every time.
- Joshua N.
N

Rating
we've been very impressed with their work. They always come back with a positive attitude. They always meet the challenge and they do it in a timely manner.
- William R.
F

Rating
I lived in Knightdale NC and had for internet service for my time in Knightdale. I had to relocate out of state for job reasons and made the mistake of not taking my modem to an actual store to return it. I contacted customer service and received an address to mail the equipment to. I sent it UPS and received confirmation that ...More it was received. I thought that was the end of it until I received a call from a collection agency. This agency started calling and called every day! They even called my relatives!!! I contacted customer service again on 3 separate occasions and was told a ticket would be opened to locate the equipment and I would receive a call back from their equipment escalation department. I never received one and to keep a call and to keep these people from calling my grandmother I finally paid the money. I'LL NEVER HAVE AGAIN....I'LL DO WITHOUT INTERNET FIRST.......
- Joseph S.
C

Rating
We use and a lot of their things were bad but in the past a couple of months the dealings we had with them were significantly more satisfactory. This past week, it wasn't like you are on hold for half an hour and then they tell you we will call you back which has been in the past which makes me crazy, it wasn't like ...More that the last couple of times that I talked to them. The cost monthly is very high to me it is way too high. They were effective and reasonably efficient in dealing with the problem that I had. I have been using them for at least 15 years. If a friend or family member asked about them then I would say that they are expensive, very, very expensive. They were overall good. We have been using them for years.
- Valerie C.

Internet Service Providers in Independence, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A T & T WIRELESS

18810 E 39TH ST S
Independence

About Time Wireless

PO Box 121
Warrensburg

ACTIVE TELECOM

13006 STEARNS ST

Apple Marketing

13819 W 80th Ter

ArchangelWeb

7614 Richards Dr

AT&T Home Solutions

2121 E. 63rd st
Kansas City

AT&T U-verse Kansas City

821 N 7th Street Trafficway

AT&T U-verse Olathe

530 E Santa Fe St

ATI Installations

8518 Sleepy Hollow Rd
Kansas City

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

BEE Mobile Computer repair specialists

25409 e 30th street south
Blue Springs

Best Practice Institute

410 Evernia Street

BroFarOps Global Travel Services / BroFarOps SEO

2246 East 70th Terrace
Kansas City

Buying Facebook Fans

9407 NE 79th st Apt D
Kansas City

Cable Kansas City

Kansas City

Careers By Design

14566 W 126th St

Castle Point CSG, Inc.

3013 Rainbow Dr Ste B

Charter Communications Warrensburg

609 E. Young Suite A6
Warrensburg

Cheaper Than A Geek

Headquartered in Crofton with service worldwide

Click Refresh

428 S. Atlantic Blvd

COMCAST

4700 LITTLE BLUE PKWY
Independence

Comcast

133 S Cherry St

Comcast

Lee's Summit

Comcast

Kansas City

Comcast Blue Springs

1127 W Main St
Blue Springs

COMCAST CABLE

4700 LITTLE BLUE PKWY
Independence

Comcast Independence

101-207 W Truman Rd
Independence

Comcast Independence

208 West Lexington Avenue
Independence

Comcast Kansas City

1101 Locust St
Kansas City

Comcast Olathe

166-240 E Park St

Comcast Olathe

772 North Ridgeview Road Olathe, KS

CommercePundit.com

1625 Lakes Pkwy.

Company Name

208 W Lexington Ave
Independence

COMPUTER MAN

2003 E SANTA FE ST

Coppnet Communication LLC

1628 North Corrington
Kansas City

Cox Communications

Kansas City

Cox Communications

Independence

DDM Global

106 W. 11th Street
Kansas City

Digital Consulting KC, LLC

6709 W 119th Street

Directv Kansas City

4475-4517 Speaker Rd

Directv Overland Park

8045 Santa Fe Dr

Dish Network Blue Springs

110 Northwest 12th Street
Blue Springs

Dish Network Independence

4710 S Cedar Crest Court
Independence

Dish Network Independence

4429 S River Boulevard
Independence

Dish Network Kansas City

4701 Parallel Parkway

Dish Network Kansas City

301-399 E 12th St

Dish Network Kansas City

7577 NW Barry Rd
Kansas City

Dish Network Kansas City

9668-9680 Marion Ridge
Kansas City

Dish Network Olathe

14830 W 117th Street

ForbenMedia

7401 Summerhill Road

FOXYCOXYLLC

P.O. Box 542
Lexington

Franchise Marketing Group

206 SE 2nd Street #A
Lees Summit

Furious Styles Design

814 Grand Blvd
Kansas City

Go Local Interactive

10880 Benson Dr

INNETREX

PO Box 1063
Smithville

Intensify Solutions

408 SW Eagles Ridge
Blue Springs

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

IV Support Holdings LLC

500 West Putnam Ave

J Marie Consulting Services

109 NE Timbercreek Dr
Lees Summit

JoCo SEO

111 West 10th Street
Kansas City

John the Marketing Guy

8342 Lakeview Ave

Kansas City Satellite Tv

7577 NW Barry Road
Kansas City

Kato Media Group

13730 W 149th St

kc vape solutions

4741 Central St Suite 540
Kansas City

KC Web Specialists, LLC.

6703 W. 149th Terr

KCSEO.co

4112 Pennsylvania Ave
Kansas City

MarqueeWorks

758 Kapahulu Ave

Modern Web Studios

1067 N Main St

Peerless Technologies

401 Huntington Court
Greenwood

Performance Media Placement

23172 Plaza Pointe

Projectquote LLC

7123 west 95th street

ratiokontakt

1101 Brickell Avenue, South Tower

SearchRankings.Net

11399 S Belmont St.

Simon Tech Solutions

12601 Woodland Ave
Kansas City

Simply Creative Media

12324 S Greenwood St

SOUTHWESTERN BELL

PO BOX 650661

SUMMIT DIRECT COMPUTERS

PO BOX 2095
Lees Summit

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

TDH Web Design

16317 Crackerneck Rd
Independence

Techapedia

10718 W 101st Street

The Repair Shack

14021 W 95th St

The Right Way to Write

30 East Georgia Street

ThinkViral

4454 State Line Rd

Time Warner Cable

Kansas City

Time Warner Cable

Platte City

Time Warner Cable Kansas City

1301-1399 Walnut St
Kansas City

Time Warner Cable Kansas City

1200 Grand Blvd
Kansas City

Time Warner Cable Overland Park

7450 West 130th Street

Time Warner Cable Weston

405 Main St
Weston

Time Warner Grandview

12121 Blueridge Blvd,
Grandview

Time Warner Independence

113 W Lexington Ave
Independence

Time Warner Kansas City

301-399 E 11th St
Kansas City

Time Warner Kansas City

8143 Parallel Parkway,

Time Warner Kansas City

910 South 10 Street, Kansas City,

Time Warner Olathe

117 S Kansas Ave

TonerInkSource.com

Kansas City

UpFront Digital Solutions LLC

6709 West 119th Street

Vineclick

2936 Cherry Street
Kansas City

Web & Moore

32159 23 Mile Rd.

Webb Design

PO Box 690661

WebWrite Team

1613 NE 78th St
Kansas City

WireHype.com

9666 Halsey Dr.

Writing On The Wall Grafix

9218 Metcalf Ave Ste 218

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Xfinity Authorized Retailer

1948 E Santa Fe St

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