Access to trusted reviews, the best Remodeling Contractors and exclusive discounts!
Real Member ReviewsMemberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
DealsAngie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
Instant Community AccessMembers can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
Complaint ResolutionIf a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
High Ridge Home Remodeling Articles
Home Remodeling reviews in High Ridge
First of all, he doesn't manage his subcontractors very well...he leaves that up to us. The drywall guys showed up and had no idea what to do or what was/was not supposed to be drywalled. We had to take time off of work to come manage them. He wasn't even there to direct them...or any of the subcontractors.
But the real root of this problem is the current issue with another subcontractor that he didn't manage. He hired Hotwire Electric to do the electric work. (I also wrote a review on them). There were to do the standard electric work associated with a basement finish. Because we had a full electric panel, the recommendation was to install a sub panel. We asked for that. It wasn't done.
When we pushed the matter, he called them back out to have them complete it. He had told us that portion of the electric work was about $350.
So, when we paid the final bill of our contract which we paid in full,
He said we owed $500 for the electric subpanel..remember he quoted 350.
He said we owed $200 for some cutouts he did under our stairs
He said we owed $35 for some cable that he ran for us for the entertainment area
That came to a total of $735 of additional billings.
I talked to
Thus, 6 hours at $50/hour, I told
He said he was surprised that we weren't happy but accepted the final payment as long as it was in cash and would be paid immediately.
We paid it the very next day.
Now he won't pay the subcontractor for the Electric.
Their bill is $532. And he has lied to them and told them we were to pay them directly.
So, let's review. If
So, he has been paid for what he has earned. Now he owes his subcontractor. He won't pay them and now they are scrambling and coming after us.
He is slimy and sneaky and tries to get away with stuff.
Save yourself a large headache and don't use him.
Plus, on the phone and in person, he is rude and treats you like your stupid. No one needs that. Look elsewhere.
Their customer service gets worse. To correct the issue that they had below, they came back out and did the work at my contractor's insistence. He contracted for the work. When we were done, we paid the contractor for all the last of the work which included the last bill from this company. The contractor didn't pay them. They called me about it. I explained the situation.
Now, after obviously not getting their money from my contractor, they sent a
I hope you never make the mistake of dealing with this company. Obviously, if you post a bad review as I did, they retaliate. Buyer beware.
At first, all went fine with the arrangements made with our contractor, but when it came time to complete the work, the individual stood at the bottom of our basement steps and screamed up at us to come talk to him. My wife was on a call and didn't hear him so he became frustrated and demanded she write him a check (that was acceptable since he was also suppposed to be installing an additional subpanel per our request..not part of the original contract). He made her get off the phone to deal with him.
Our contractor had indicated in advance that we would need an additional subpanel so that was known and communicated in advance prior to the individual coming out.
I personally had a conversation with him when he arrived going over all the particulars about the subpanel, the lights, the additional wiring for a future finish in the basement. He confirmed that he heard from the contractor the same information. So, if I tell him something and he confirms he heard the same from the contractor, then the natural assumption is that we are on the same page.
Aside from the wiring for lights, none of the additional work was completed. Our contractor called the company and was told that it was a communication error. And they would be out to correct the issue.
They didn't show up the day they said they would or the next day. Our drywall guys knew a different guy at the company and called him to come out and correct the issue.
When all was said and done, the subpanel was put right next to the main panel, which is not where it was supposed to go or even the best place for it to go. It was terrible placement. And then, despite the fact that they dropped the ball on getting some prewiring for future expansion which they agreed to do first, they flat out refused to do it even before the drywall was completed.
When assessing the issue, they indicated that no one ever told them about the subpanel or additional wiring and that's why it wasn't done. Instead of simply owning up to the fact that they dropped the ball, they tried to shift the blame back to our contractor, then to us.
I can't recommend them for any work.
Update: It has been 2 days since the work was done and our master bedroom circuit keeps blowing. It happened 10 times yesterday and since there is nothing being done to the master bedroom, this is likely due to the electrical work done. Our contractor is assessing whether to have them come out and repair since the work should be covered or just biting the bullet and paying a better company to come fix their mess. Likely we'll have to eat the bill but it's hard to trust they will do the right thing.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Remodeling Contractors in High Ridge, MO
Saint Louis, MO
St. Louis, MO
Glen Carbon, IL
High Ridge, MO
O Fallon, MO
Saint Charles, MO
Saint Louis, MO
High Ridge, MO
O Fallon, MO
Granite City, IL
Shop Local Home Remodeling Services in High Ridge, MO
Join Angie's List to get the best local reviews in High Ridge.
- Instant access to reviews for 700+ services
- Exclusive service discounts - up to 70 percent off!
- Top-notch support from our live call center