Sample Reviews

A

Rating
They were absolutely outstanding. The medical staff communicated with me, even though they knew I was the sister-in-law. The therapists communicated with me. Everyone treated my sister-in-law and me with dignity and respect. The food was excellent. The accommodations were great. It was a lovely place, and I understand why there is almost a waiting list to go there. Their goal is to rehabilitate people and move them out; not keep them there for 20 days. My sister-in-law was there for less than two weeks, and she so vastly improved that it is absolutely remarkable.
- Carol U.
A

Rating
The staff is friendly. They were educational and informative. They do a good job. I plan on going to them in the future.
- Rebecca B.
A

Rating
The staff is friendly. They were educational and informative. They do a good job. I plan on going to them in the future.
- Rebecca B.
F

Rating
"
Fenton Physical Rehabilitation Services Provider Name Locked
& Rehabilitation Hospital" is not the type of medical facility that one goes to voluntarily or intentionally!
In the vast majority of cases patients at this facility who are on Medicare and thus are perhaps enrolled in a local Medicare HMO (e.g., Senior Dimensions before takeover by United Healthcare) like my mother have no choice but to go to this facility since this is the only option that their health insurance plan covers.
Visits by physicians are sporadic and brief, many if not most physicians are trained overseas and are still on the road to learning proper spoken and written English (thus occurrence of nonsensical phrases such as “deFooter” in discharge letters – pray tell what might a “deFooter” be?).
Written treatment plans from the initial acute care hospital are not followed/ignored, most likely because the discharge documentation was never read by the attending foreign-born physician responsible for a patient’s care at the rehabilitation facility.
Apart from patient medications initially not being correctly provided as specified b y the referring hospital (Valley Hospital), nursing staff apparently does not know that patients need a minimum of approximately 1.5 – 2.0 liters per day of water on an ongong basis to survive. Proper oral care is not provided to patients (especially the demented) who can no longer provide such care on their own. Thus, the risk of aspiration (food & drink) and of developing aspiration pneumonia are increased.
Administrators (a Mr.
Fenton Physical Rehabilitation Services Provider Name Locked
at the time) do not respond in any way, shape, manner or form to numerous certified letters sent “Return Receipt/Requested” concerning important patient-related healthcare issues at the facility.
Bearers of the ultimate in bad news (such as you are going to die!) do not even have the professionalism or common sense to first properly introduce themselves when talking to worried and stressed-out family members, and oh so much more than I can relate here.
When it became apparent that my mother - whose swallowing had been evaluated and cleared - was not eating and drinking enough to survive over the intermediate to long-term, I considered whether or not something might be preventing her from doing so other than the fact that her time had come and she truly couldn’t eat and drink enough anymore (part of the natural dying process as the body shuts down).
It turned out that she had a urinary tract infection (UTI) and infections are known to negatively impact cognitive (mental) functioning in dementia patients – make them more confused, somnolent.
The UTI was only diagnosed at my suggestion/insistence; the staff would not have been motivated to do this on their own. Apparently,
Fenton Physical Rehabilitation Services Provider Name Locked
Rehab does not even have something as
Fenton Physical Rehabilitation Services Provider Name Locked
as a urine dipstick test available to quickly and efficiently screen for potentially bothersome, patient-impairing UTIs in catheterized patients.
This was not supposed to happen at
Fenton Physical Rehabilitation Services Provider Name Locked
Rehab since the treatment plan accompanying her transfer documentation from Valley Hospital clearly stated that she was to remain free of infection (indwelling catheter
Fenton Physical Rehabilitation Services Provider Name Locked
) and that pertinent laboratory values (ESR, leukocyte count, CRP) were to be regularly monitored to ensure that this was the case. None of this was apparently done according to the medical records.
Since my mother had an indwelling urinary catheter (
Fenton Physical Rehabilitation Services Provider Name Locked
catheter) first placed when she was admitted to the Valley Hospital ICU on 02/12/1007 and such a catheter remained in place until she died 44 days later, medical staff at all of the healthcare facilities where she was a patient should have been aware that she would inevitably develop a (
Fenton Physical Rehabilitation Services Provider Name Locked
) catheter-associated urinary tract infection (no longer than 3-4 weeks at the utmost). This is undoubtedly what happened to her, as far as the UTI that she developed was concerned.
When my poor mother was being transitioned from
Fenton Physical Rehabilitation Services Provider Name Locked
Rehab to hospice care (was supposed to be home hospice with an initial stay at the
Fenton Physical Rehabilitation Services Provider Name Locked
Hospice IPU to treat her UTI, but she actually never got to go home again) on 03/23/2007, the expectation was that she would be receiving all of her needed medications while being given intravenous fluids and having her UTI treated with antibiotics (Levaquin i.v.).
If the UTI was indeed the culprit in preventing her from eating and drinking enough to survive she would resume doing so once it had been successfully treated. Otherwise, she was going to die a natural death due to inadequate hydration/nutrition within about 1-2 weeks.
The plan sounded very reasonable and feasible, but alas
Fenton Physical Rehabilitation Services Provider Name Locked
& Rehabilitation Hospital and its incompetent staff threw a monkey wrench into our well-thought-out plan.
I didn’t find out about this until after my mother had passed away much more suddenly than expected in hospice care (only 5 days after admission), apparently suffering from end-stage respiratory failure and congestive heart failure.
After obtaining copies of all of her medical records from
Fenton Physical Rehabilitation Services Provider Name Locked
Rehab at a cost of some $600.00, it was very clear that she was also suffering from pneumonia (discharge chest x-
Fenton Physical Rehabilitation Services Provider Name Locked
from
Fenton Physical Rehabilitation Services Provider Name Locked
Rehab showed a “right parahilar infiltrate” and “incipient effusion”). This is information that should have been communicated to me and my family – free of charge – while my mother was still alive!
But why were we never told by anyone at
Fenton Physical Rehabilitation Services Provider Name Locked
Rehab that she had pneumonia?
This discharge chest x-
Fenton Physical Rehabilitation Services Provider Name Locked
which is standard operating procedure before discharging/transferring someone who has been an inpatient at a given healthcare facility for some time was taken the evening of Thursday, 03/22/2007. The results of this x-
Fenton Physical Rehabilitation Services Provider Name Locked
were available at 10:30 a.m. the very next day, Friday – her day of transfer to hospice care.
She did not leave
Fenton Physical Rehabilitation Services Provider Name Locked
Rehab for
Fenton Physical Rehabilitation Services Provider Name Locked
Hospice until after 1:00 p.m. on Friday, 03/23/2007. Certainly there was enough time for someone to find out the results of her chest x-
Fenton Physical Rehabilitation Services Provider Name Locked
before she left curative care for hospice care – if that is what they had wanted to do.
Hasn’t anyone ever heard of a telephone call or to specifically request that the x-
Fenton Physical Rehabilitation Services Provider Name Locked
results be immediately faxed as soon as they are available, because the patient is being discharged the very next day? It makes absolutely no sense to order a test – such as a chest x-
Fenton Physical Rehabilitation Services Provider Name Locked
– which then comes back showing serious pathology, never look at it and never report the findings to the affected/interested parties.
If a test is of absolutely no consequence, why order it in the first place? If you order a test and it comes back showing something important, you better “get off your a** pronto” and provide appropriate follow-up in a timely manner!. No follow-up was ever provided to the
Fenton Physical Rehabilitation Services Provider Name Locked
Hospice (by phone or otherwise)!
I strongly believe that we and the hospice were intentionally not told that my mother had pneumonia, because it was known that this would very likely delay her transition to hospice care. We might have been willing to transfer her to hospice care with a urinary tract infection (
Fenton Physical Rehabilitation Services Provider Name Locked
Rehab didn’t want to keep her with just a mere UTI!), but pneumonia very likely would have meant that we would have wanted to pursue some additional treatment (antibiotics) in curative care first, before agreeing to hospice care.
With a capitated patient like my mother who had been at
Fenton Physical Rehabilitation Services Provider Name Locked
Rehab for 23 days (and thus was approaching the maximum covered day count in rehab under capitation), there was certainly a financial incentive of the part of
Fenton Physical Rehabilitation Services Provider Name Locked
Rehab to empty her bed as soon as possible and make it available to the next paying customer.
So the solution was
Fenton Physical Rehabilitation Services Provider Name Locked
:
Fenton Physical Rehabilitation Services Provider Name Locked
’t tell the patient or her family that she has pneumonia!
Fenton Physical Rehabilitation Services Provider Name Locked
Hospice also was never given a copy of her discharge chest x-
Fenton Physical Rehabilitation Services Provider Name Locked
findings in the transfer documentation accompanying her to hospice care. Her physican at
Fenton Physical Rehabilitation Services Provider Name Locked
Rehab supposedly never saw or signed off on these findings (no initials on the pertinent sheet; all this really proves is that he didn’t initial the sheet).
She’ll be dead in hospice care before they know it and no one will be any the wiser about what really happened. Well they didn’t count on me requesting copies of her medical records on the very day that she died in hospice care – THE BASTARDS!
This story has had a long aftermath dragging on for several years after the events in 2007: correspondence with the CEO of Fundamental Long Term Care (FLTC) - the parent company of
Fenton Physical Rehabilitation Services Provider Name Locked
& Rehabilitation Hospital, an agreement (copy available) to compensate us the princely sum of $1,000.00 for expenses (which we declined not only because we would have had to keep our mouth shut about what happened) related to medical records and the need to obtain an amended death certificate from the
Fenton Physical Rehabilitation Services Provider Name Locked
County Coroner’s Office (ultimately only possible because an accidental death – fall), since
Fenton Physical Rehabilitation Services Provider Name Locked
Hospice did not want to change the cause(s) of death on the death certificate that they initially issued for liability reasons.
Ultimately, this ended up as a complaint with CMS (Centers for Medicare & Medicaid Services). Supposedly several people at
Fenton Physical Rehabilitation Services Provider Name Locked
Rehab were subsequently terminated, but I cannot confirm this.
- Christopher K.
A

Rating
I went to therapy twice a week (ultrasound, stripping, exercises to strengthen and increase range of motion, electrical stimulation and cold) and did therapy exercises three times a day at home. Within two weeks my foot was getting stronger and my pain level began dropping. I decided to try going back to work on restricted hours. I was able to tolerate a regular shoe for 6 hours a day which I had been unable to do before I began therapy. After two weeks back at work we increased the level of therapy and I had a setback and my pain level began increasing. We dropped the therapy back down and I began to bounce back. I went back off work to just concentrate on the therapy, but after another week and a half, I realized I was no longer continuing to improve. I talked to
Fenton Physical Rehabilitation Services Provider Name Locked
and we decided to stop the therapy and recommend to the doctor that I should have the surgery to remove the bones. Even though the therapy didn't fully work, my foot is stronger and I have less pain than when I started therapy so that should help me recover from surgery better. I am looking forward to working with the people at
Fenton Physical Rehabilitation Services Provider Name Locked
again for rehab after the surgery.
- Judy L.
A

Rating
It went very well overall. The front desk staff isn't very friendly, but they weren't rude; just okay. They didn't
Fenton Physical Rehabilitation Services Provider Name Locked
me when I walked in and I had to stand in front of them for a few seconds before they would acknowledge my presence. However, Dr.
Fenton Physical Rehabilitation Services Provider Name Locked
is very friendly and caring. He has a wonderful bedside manner. He took the time to explain the mechanics of the knee and he gave me time to ask any questions I had. I would definitely return to see him for any future ailments.
- Robin P.
A

Rating
Everything at
Fenton Physical Rehabilitation Services Provider Name Locked
was like a miracle! He went from not being able to tell us his full name and address to now being his old self again. The entire staff that cared for him was unbelievable. He received Occupational Therapy, Physical Therapy, Speech Therapy, Recreational Therapy, as well as daily sessions with a Psychologist and Physiatrist (MD specializing in physical rehabilitation). There was also a Social Worker who was assigned to his treatment team. His entire treatment team was in constant communication with me.
I couldn't believe the quality of care he received and the dedication of each Therapist who cared for him. After about 4 weeks at
Fenton Physical Rehabilitation Services Provider Name Locked
he was discharged and continued with outpatient therapy at Northern Pines Medical Center in
Fenton Physical Rehabilitation Services Provider Name Locked
, MN for about 6 weeks..
Now, a little more than a year later, it's like his accident never happened and he continues to improve. We are so grateful to the team that cared for him at
Fenton Physical Rehabilitation Services Provider Name Locked
and would never hesitate to recommend the facility.
- Sallie M.
A

Rating
I have had sever stenosis for the past two years. I could not stand up or walk. Once I met with Dr. Meleger, I was diagnosed quickly and was given the choice of either injections to the spine or surgery. Of course. I chose the injections. I am now going in every three to four months to have these injections once the pain re-occurs.
- Marie F.
B

Rating
My experience has been very positive. It has been a year since I started seeing Dr.
Fenton Physical Rehabilitation Services Provider Name Locked
. I am not out of pain completely, but I am doing much better, and have been able to transition from working part time to full time, and have also been able (albeit slowly) to resume certain physical activities that I love and really missed a lot.
- Elissa Y.
F

Rating
Saw an advertisement on TV, telephoned and requested an appointment for two free laser treatments. After the treatments and discussion with Dr
Fenton Physical Rehabilitation Services Provider Name Locked
, my husband decided to enter into a contract for 26 treatments, which Dr
Fenton Physical Rehabilitation Services Provider Name Locked
determined would really help to resolve the pain.
Began laser treatments upper neck and lower spine for spinal stenosis in late January 2012 and after ten (10) treatments, discussed with Dr
Fenton Physical Rehabilitation Services Provider Name Locked
that they did not seem to be improving the pain situation. Took a few weeks off. Then, in early March 2012, my husband suffered a mild stroke. After his full recovery, he contacted Dr
Fenton Physical Rehabilitation Services Provider Name Locked
to advise that he did not want to continue the treatments and requested a refund for the unused portion of the paid services (26 treatments at $4,000). Dr
Fenton Physical Rehabilitation Services Provider Name Locked
assured him that someone from the billing department will review his records and give him a telephone call.
In about two weeks, we received a listing of services provided which showed that all of the $4,000 had been expended. Thus, based on this information, we knew that we had been scammed.
Consequently, we believe that this matter was handled in an extremely poor manner -- very poor customer relations. Thus, we would not recommend this facility to anyone.
- Nana A.
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All Physical Rehabilitation Services in Fenton, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ABCHIROPRACTIC FAMILY & WELLNESS

1817 ZUMBEHL RD
Saint Charles, MO
Specializing in fast pain relief and correction of misalignments in the spine and other areas...

Alcohol Rehab Helpline

1099 F Beltline Rd. Suite 301
Collinsville, IL
Total recovery is not a pipe dream. with some effort, devotion, a great support staff as well...

Arnold Injury & Rehabilitation Center

3911 Vogel Rd
Arnold, MO
We are a full service chiropractic clinic. we offer a combination of therapies to our...

Beauvais Manor on The Park

3625 Magnolia Ave
Saint Louis, MO

Bethesda Meadow

322 Old State Rd
Ballwin, MO
Additional dba - bethesda terrace, bethesda general hospital, bethesda barclay house, bethesda...

Bogaart, Dr. Adam

1645 State Highway Z
Pevely, MO
Bogaart family chiropractic has been in business since 2004. we believe in a model that gets...

Boutwell, Dr. Kaylea M.

14825 N Outer Forty Rd
Chesterfield, MO
Http://www.association-office.com/abpm/etools/publicdir/search.cfm,...

Breeze Park Senior Living Community

600 Breeze Park Dr
Saint Charles, MO
A great location, neighbors who quickly become friends, and programs to stimulate body, mind,...

Castlewood Treatment Center

800 Holland Rd
Ballwin, MO
We specialize in helping those with eating disorders. anorexia, you name it, ocd, we can help...

Center for Advanced Medicine

4921 Parkview Pl
Saint Louis, MO
Provider group: washington university orthopedics there are 17 doctors at this site. surgery...

Center for Interventional Pain Management

5203 Chippewa
Saint Louis, MO

Central Institute for Human Performance

1099 Milwaukee St
Saint Louis, MO
The central institute for human performance is one of the most advanced, innovative training...

Chapel McMurtrie & Bartlett Chiropractic & Orthop

936 Chesterfield Pkwy E
Chesterfield, MO
Award winning.

Chiropractic Care & Sports Rehab, Inc.

12401 Olive Blvd.
Saint Louis, MO
We provide the very best in chiropractic care with the emphasis on care. our process is all...

Emerge Fitness Training

3839 Mexico Rd
Saint Charles, MO
Additional emails - support@emergetraining.com, hr@emergetraining.com, pr@emergetraining.com.

Frenzel, Dr. Matthew

8079 Manchester Rd.
St Louis, MO
A chiropractic approach for your healthcare needs....

Garden View Care Center of Dougherty Ferry

13612 Big Bnd Rd
Valley Park, MO

Gurpreet Padda MD

5201 Chippewa
Saint Louis, MO
Http://www.association-office.com/abpm/etools/publicdir/search.cfm.

HANDI-RAMP INC.

510 North AVE
Libertyville, IL
We provide ramps and safety services for individuals and businesses. ramps may be for home...

Heisinger Bluffs

1002 W. Main St.
Jefferson City, MO
A great location, neighbors who quickly become friends, and programs to stimulate body, mind,...

Hidden lake

11728 Hidden Lake Dr.
Saint Louis, MO
A great location, neighbors who quickly become friends, and programs to stimulate body, mind,...

Lacroix, Daniel

7306 Wise Ave
Saint Louis, MO
Http://www.ncbtmb.org/consumers_find_practitioner.php, http://www.abms.org.

Lieb, Dr. Thomas F.; Mid County Orthopaedic

1027 Bellevue Avenue
Saint Louis, MO
Dr. lieb is certified by the american board of physical medicine and rehabilitation and the...

Manish Suthar MD

1040 N Mason Rd
Saint Louis, MO
To see if this provider is board certified go to www.association-office.com. there is 1...

McMurtrie, Dr. Kern G.

936 Chesterfield Pkwy E
Chesterfield, MO
Http://www.abms.org.

Meramec Bluffs

1 Meramec Bluffs Dr.
Ballwin, MO
A great location, neighbors who quickly become friends, and programs to stimulate body, mind,...

Meridian Village

27 Auerbach Place
Glen Carbon, IL
A great location, neighbors who quickly become friends, and programs to stimulate body, mind,...

Modh, Dr. Nehal P.

1145B E Gannon Dr
Festus, MO
Http://www.abms.org, http://www.association-office.com/abpm/etools/publicdir/search.cfm.

Mount Carmel Senior Living

723 First Capitol Dr
St. Charles, MO

Neeb, Dr. Norman

12166 Old Big Bend Rd
Saint Louis, MO
Http://www.dabma.org/physicians.asp, http://www.abms.org.

Orthopedic & Sports Medicine

1001 S Kirkwood Rd
Saint Louis, MO
There are 9 doctors at this site. surgery is performed at this site. average patient volume...

Orthopedic Associates, LLC

1050 Old Des Peres Rd
Saint Louis, MO
Since 1968, orthopedic associates has been one of st. louis, missouri's leaders in advanced...

Prather, Dr. Heidi

660 S Euclid Ave
Saint Louis, MO
Http://www.abms.org.

Pro-Motion PT

4642 Shenandoah Ave
Saint Louis, MO
Pro-motion pt is an independently locally owned physical therapy clinic. i offer...

Pro-Rehab

221 Spencer Rd
Saint Peters, MO
Http://www.abms.org,...

Randolph, Dr. Bernard C.

3844 S Lindbergh Blvd
Saint Louis, MO
To see if this provider is board certified go to www.abms.org. there are 10 doctors at this...

Rehabilitation Professional Inc

1034 S Brentwood Blvd
Saint Louis, MO
Additional address - 16801 baxter rd, chesterfield, mo 63005; additional fax – (314)...

Saint Louis Injury and Rehabilitation Center

8045 Big Bend Blvd
Saint Louis, MO
Saturday by appt.

Sohn, Dr. Daniel G.; Mid County Orthopaedic

845 North New Ballas Court
Saint Louis, MO
Dr. sohn is certified by the american board of physical medicine and rehabilitation. dr. sohn...

SSM Physical Therapy

1101 Hwy K
O Fallon, MO

St Clare's Hospital

915 E 5th St
Alton, IL

St Louis Physical Therapy

443 Lynn Haven Ln
Hazelwood, MO

St Lukes Hospital

226 S Woods Mill Rd
Chesterfield, MO

St. Charles Sports & Physical Therapy

3639 North St. Peters Parkway
Saint Peters, MO
Welcome to st. charles sports & physical therapy, a therapist owned private practice located...

The Quarters at Des Peres

13230 Manchester Rd
St Louis, MO

The Standing Company

5848 Dixie Hwy
Saginaw, MI
Maufacturer of the superstand standing wheelchair (manual, half-power, full-power); ideal for...

VA Medical Center

1 Jefferson Barracks Rd
Saint Louis, MO
There are 2 doctors at this site. surgery is not performed at this site. average patient...

Washington University at St. Louis

4921 Parkview Pl
Saint Louis, MO
There are 17 doctors at this site. surgery is not performed at this site. average patient...

Washington University at St. Louis

660 S Euclid Ave
Saint Louis, MO

Washington University Orthopedics

St Louis, MO
To see if this provider is board certified, visit www.abms.org.

Washington University School of Medicine

Center for Advanced Medicine
Saint Louis, MO
The 1250 physicians and surgeons of washington university physicians treat children and adults...

Xiaohui Fan

1015 Bowles Ave
Fenton, MO

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