Drexel Nursing Home Facilities

in Drexel, MO

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B
"Their facility is a little bit dated looking. It is not quite the freshest and brightest place one could imagine. I think they are probably kind of on the border" of minimally staffed visits. It always seems like there's a bit of a wait for things when I need help. They just don't have much more than staff that they can barely get by with. Some of the communication between the administration and the people trying to look after the care of their family members is a little bit hard sometimes. It's hard to get in contact with the right people or to get them to respond very quickly to the questions or to things that need to be investigated.

-Melanie T.

F
"My sister passed away September 7th of this year at
and to be honest, I have some serious reservations about her passing as hospice thought" she had several months but two days after I signed the hospice paperwork, she suddenly died and NO ONE CALLED ME until she had passed. Someone at this facility stole her wedding rings off her body in the short time before she was transferred to the funeral home and they have done NOTHING TO LOCATE THEM. Since that time, I have had a difficult time getting the nursing home to return the money I put in trust for my sister. When I finally did receive a check a month after I requested it, the CHECK BOUNCED. My bank submitted the check twice and it bounced both times and I was also charged fees by my bank because they wrote me a bad check. I have called and left messages, they will not return my phone calls. Finally, I called and got a nurse on the phone who went and tracked down a "
" to talk to me who is responsible for returning the funds and she lied and said she didn't put the money in there until Thursday,
4th, the same day the check bounced the second time. Why would you write a check dated October 30, 2014 and not put the money in the account until December 4??? iT WAS MY MONEY THAT I GAVE THEM, IT SHOULD HAVE ALWAYS BEEN AVAILABLE. Then I spoke with
who is the administrator and she assured me that she would get "corporate" to send me a check. This conversation occurred on 12/8. I gave her a week and no check. This is not money for services I rendered, this is money I gave them to hold in trust. This money should never have been touched by anyone!!!! I've done some research into
Health Care and I have found multiple people listed as "President", an
with a business address of 920 Ridgebrook Road, Sparks, Maryland and a phone number of 817-804-5200 which is a Texas area code not a Maryland area code. The Maryland address on google shows an office building. Also, I was suppose to receive a monthly accounting of the balance in that trust fund and I never received even one statement from them. I believe they also received a large sum of money from my sister's prior nursing home which was Green Acres located at 2000
Street, Baytown, Texas. This money has never been accounted for and I believe was somewhere around $5000.00. IF YOU HAVE A LOVED ONE, STAY AWAY FROM THIS PLACE!!! IT MAY LOOK 5 STAR ON THE OUTSIDE BUT IT IS A BUNCH OF LIARS AND THIEVES ON THE INSIDE.

-Lilli A.

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Local Articles in Drexel

Nursing homes

Placing a loved one in a nursing home can prove a difficult task for any family. Facilities provide a higher level of skilled care than what’s available at home or in assisted living facilities.

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Downsizing to a smaller home or apartment can be an emotional experience for seniors. A home organizer can help you prepare for the move to a nursing home.

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Choosing a nursing home is often done in the midst of a healthcare crisis or before a major surgical procedure. Consider these 4 questions before you decide.

Elder Care reviews in Drexel

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Rating
I will definitely recommend
Drexel Nursing Home Facilities Provider Name Locked
to colleges and relatives with aging seniors in their family. I came across
Drexel Nursing Home Facilities Provider Name Locked
after a discussion I had with discharge planner at my mothers rehab center. They had informed us on this type of service and how it will greatly impact our process in locating a great care facility for my mom. After our experience I can see why the discharge planner urged us to use them. Along with the referral from the rehab center and the assistance we received from
Drexel Nursing Home Facilities Provider Name Locked
we were very pleased. After my mother recently fell in her home and was no longer able to remain independent. It's been hectic on all of us. From doctor appointments, family visits, rehab centers, billing..etc. The whole process was getting stressful. Once I found out the insurance coverage would go out soon for the rehab center and my mothers discharge date was coming up. I knew I'd have to repeat the process all over again of countless phone calls and setting appointments. We already could not dedicate enough time for my mother and now we had to also
Drexel Nursing Home Facilities Provider Name Locked
for a care facility.


From the first phone call we had till when my mother was moved in we were treated like family. Our representative who handled our
Drexel Nursing Home Facilities Provider Name Locked
was professional, respected my mother and had an answer to all of our questions. I was able to simply tell
Drexel Nursing Home Facilities Provider Name Locked
exactly what we were looking for. They spent a few minutes with us initially over the phone and took time to see exactly what we were looking for. We answered their questions and when we got off the phone we felt relieved, for the first time. We felt as if we outsourced all of our stresses to
Drexel Nursing Home Facilities Provider Name Locked
. We were able to focus on my mother and get back to what was more important.
Drexel Nursing Home Facilities Provider Name Locked
got back to us within hours and had a list of facilities within our area with current vacancies and estimated costs. They also informed us about the reviews regarding the facility, management and staff.

Drexel Nursing Home Facilities Provider Name Locked
followed up on their promises and my mother is very happy with her care facility.


We still can't believe this service was completely free for us. They treated our process with such professionalism and dedication!

I highly recommend this service if you are looking for care options for yourself or for someone in your family!
- mariana R.
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Rating
When I called to talk to the facility, everything sounded good on the phone. I needed to get in to a
Drexel Nursing Home Facilities Provider Name Locked
hospital as I was being discharged from the main hospital in Hunstville. In a nutshell, the physical therapy and occupational therapy are excellent. They have good therapists who know what they are doing. I found myself being able to walk again within a couple of days. If I was rating the facility based only on therapy it would be an A+. The facility is modern and clean and the rooms are small but functional. I had a private room with a TV and bath. The nursing care leaves something to be desired. While the nurses are all very friendly and try, it was my experience that if you needed anything, you would have to follow through on your own several times. One big negative is that while a patient, I felt as though I was relagated to the role of a child. I had to get permission to go smoke, which is only granted at a certain time, and I had to go with a group from the convalescent hospital. The real negative at this facility is the quality of the food. I have eaten at many assisted living facilities and with no doubt, the food here is far sub-standard to anything that I have seen in the industry. I almost felt as though food service was an afterthought, after building the facility, as there is not even a kitchen to be seen. I am guessing that the food served is the processed, low quality, sub-standard junk that does not require much preparation. I think it is fair to say that this place has never seen a freshly prepared meal. I was here at Thanksgiving and it was the absolute worst food I have ever had. Every time I thought the food quality had hit a new low, they would surprise me by serving another meal. To me, the quality of food shows a big disconnect on the part of management. There is no way anyone with pride of ownership would allow this food to continue to be served. Not only is the food absolutely terrible, but all food is served on disposable plates with plastic utensils. On one occasional, they brought me a tray, put it on the table, and walked away. After walking away, she turned around and said, "Oops, wrong table," picked up the food they had served to me, and proceeded to give it to another patient. Gross!!! With the cost of staying at this facility being over 400% that of the average cost of assisted living, I can almost gaurantee that if you gave someone with experience a budget in line with the charges that the food quality could be quite good.
- Phil K.
F

Rating
they were terrible. She would have died if I had left her there. I had to ask them to open up her food items for her and ask her if she needed help eating. I had to ask them to keep her diaper changed. I had to ask them to change her clothes when she threw up on them. The care was terrible. The doctor never contacted me. The nurse in charge of her case didn't seem to know that she was not eating and she was throwing up every day. When ever I saw her in physical therapy she was sitting in her wheelchair with her face on her hand.The care there was awful.
- laurie P.
B

Rating
Mother's stay at FNC was very helpful. She stayed about six weeks and recovered from a urinary tract infection and from loss of strength and mobility after a brief hospitalization. Although the facility is crowded and the staff always seemed busy, they took very good care of mother. The physical and occupational therapy help that she received there was outstanding. She emerged from her time there mentally ready to return to assisted living, and physically very strong and confident.
- Pamela G.
A

Rating
The nursing staff was very responsive as was the floor team ( social work, nutrician -my mom is Kosher- and therapists.) Her OT needed prodding to get goal oriented therapy directed to her functional ADL discharge ( she lives alone). PT was adaquate - Just enough done to get her independent with a walker in the hospital. She herself wanted more assistance walking on the unit with aides but this was not available. The place was clean, smelled fresh- there was a garden and cafe enjoy with guests. She was able to advocate for herself with family assistance when needed more care. Personnel were extremely friendly and willing to work with her goals.
- Lillian K.
A

Rating
My father felt so loved and cared for that the end of his life was actually uplifting at times. It's a nursing home and the staff is very busy, but they were always kind and considerate and gave him the best care possible. I often showed up late at night or very early in the morning, and visited regularly during the day, and I never had cause to complain about lack of care in the year Dad lived there. My father had quite severe urinary tract problems and frequently called for help, and the aides were always kind and came as quickly as possible. Also, the facility did not press for him to be catheterized, although that would have made things easier for them. He had been on many pain medications for several years, and they helped monitor that, cutting back on several meds while still keeping him comfortable. My father passed away peacefully with
Drexel Nursing Home Facilities Provider Name Locked
, one of our favorite nurses, by his side. I had just run home when the phone rang and it was
Drexel Nursing Home Facilities Provider Name Locked
calling to tell me that Dad was gone. He was so compassionate and kindly kept my mom occupied until I got back a few minutes later and we could tell my mom together.
My mother has been at TLH since January 4, and has dementia. Just since she first went there TLH has greatly increased their dementia program, with the wonderful
Drexel Nursing Home Facilities Provider Name Locked
heading the effort. Mom is involved in gardening, art, coffee group, singing, and many other activities. No, she does not want to live there, but Mom admits that she cannot live alone and that everyone at TLH is good to her. There is an excellent hairdresser with a practice across the hall from Mom and she gets her hair done weekly.
No one wants to have a parent live in a nursing home, but if you need to make that move, this is the best. The physical building is not great, but the rooms are fairly large and private, and the place is very clean. It is well staffed and the marketing director,
Drexel Nursing Home Facilities Provider Name Locked
, is superb.
- Linda W.
A

Rating
It's a good nursing home. They were safe there. I would visit them three times a week. The biggest thing was they would listen to any concerns I had. There was a meeting, once a month, that I would have with the nursing staff and anybody else that I thought was necessary to be there. But usually it was just the nursing staff that I needed to see or maybe occupational health person. I remember, my mother was in her room with two other people and I said, "It smells of urine in there" and they corrected it immediately. They weren't aware of that or maybe they were aware and didn't do anything about it, but they corrected it immediately. Ever since that point, for the next couple of years there was no urine smell. They were very good. They had a social service worker that was very good. I talked with him now and then. When my father died, he called me up to a laundry room and said, "I just wanted to tell you that in my view you did extremely well with your father's death" in the way I reacted or whatever I did. He was very nice. The nursing staff was very nice. When my father died, there were two nurses there. We were with them probably like 8 or 9 hours and he passed away. He never woke up, but he regurgitated a couple of times and they cleaned him up. It was very dignified, the way they did and they made him as comfortable as possible. One of them said, "Well, we could give him morphine and that would make him more comfortable but that might accelerate his demise, by way of heart attack because his heart is a little faint now. What would you want us to do?" I knew what he would want. He wouldn't have wanted to be kept alive any longer than he had to be. My main concern was making him more comfortable. So they gave him his shot and it must have been 20 minutes and after that he passed away. But he was going to pass away anyway. Both of the nurses hugged me and were very sweet to me. So it was very nice that way. I became friends with a lot of the nurses and the aids and all that. They were very nice people. It was a clean place. Also, it's a religious based nursing home. I'm not very religious. But that was no problem. They didn't push that or anything like that. They would be open when they said they would be and closed when they said they would close.
- Steve M.

All Nursing Home Facilities in Drexel, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Place For Mom

701 Fifth Avenue

Lacoba Nursing Home Inc

850 E US Hwy 60
Monett

Living Community of St Joseph

1202 Heartland Rd St
Saint Joseph

Medical Billing Solutions LLC

PO Box 143
Cassville

Monroe City Manor Care Center

1010 Hwy 24 & 36 E
Monroe City

Tablerock Healthcare

276 Fountain Ln
Kimberling City

Willow Family Medicine, LLC

1061 Jones St
Kennett
Drexel Zip Codes

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