Bridgeton Fireplace Installation And Maintenance Articles

Sample Reviews

F

Rating
Both times I contacted this provider the woman that answered the phone was extremely pleasant and assured each time I called back that the technician Rusty would get back to me. Needless to say I have never heard from Rusty or received a return call or a quote on my projects. don't bother calling this company unless you have a very large job. Two chances in my book is more than enough! I finally contacted another company they came out in two days performed the service for just under $200. that the woman on the phone at
Bridgeton Fireplace Contractors Provider Name Locked
said the preliminary estimate for moving my gas fireplace was $1,000.
- Dana S.
F

Rating
I bought a new fireplace from
Bridgeton Fireplace Contractors Provider Name Locked
in March. It was installed in April. I had to have them come back out because they did not work with my contractor as they were asked to do to be sure installation was correct for the facing that was to be installed. My contractor told them all the materials to be used ahead of time. They did come back a week later and adjust it as needed. That's fine, mistakes happen and it was fixed. However, in June a power outage occurred and my fireplace hasn't worked since. I've been calling
Bridgeton Fireplace Contractors Provider Name Locked
since June (It is now September). I've left many messages and never once got a call back. I happened to catch
Bridgeton Fireplace Contractors Provider Name Locked
at least 3 times and he assured me each time his guys would call and book an appointment to fix the fireplace. No one called. In September I called again and talked to
Bridgeton Fireplace Contractors Provider Name Locked
. He promised someone would call me that day.
Bridgeton Fireplace Contractors Provider Name Locked
did call that day and booked an appointment for Sept 16th at 4pm (he could not accommodate a later time of day). NO ONE SHOWED UP. I left a message for both the store (during business hours) and on
Bridgeton Fireplace Contractors Provider Name Locked
's cell phone. No call backs. It is now Sept 20 and no one has called to apologize or reschedule, NOTHING. Next step will involve my lawyer. I have never dealt with a company less concerned with customer service and so overwhelmingly unprofessional. BUYER BEWARE!
- Ginger R.
F

Rating
The company was requested to fix a malfunctioning gas fireplace for an investment property housing tenants during the cold spell earlier this year. Their technician visited, vacuumed the unit, said that parts (the complete pilot assembly + additional parts) would be needed and that they would get back to me with a price. I followed up with them almost every day for the next few days as the tenants were asking that the unit be fixed immediately and was informed that the technician hadn't filed the paperwork. Finally, the company called and left a message that they were unable to quote a price as they did not have the part details. I called back and was informed that their technician had not noted the details of the parts to be ordered during his visit. They asked that I identify the parts for them so that they could provide a price (which I was unable to provide as the tenant could not identify or find the relevant information on the parts).
I informed the company that we couldn't get the part details as it wasn't visible and we definitely were not going to try disassembling a gas fireplace on our own, at which point they offered to send the technician again at almost $180/hour with the commute time also billable. Considering that it was their tech's oversight, I did not think I should have been asked to pay again and also not knowing how long the commute from the previous appointment would be it appeared to be a very open-ended price. At that point I decided to find a different and preferably more professional company to do the job. The other company that I found was rated highly on
Bridgeton Fireplace Contractors Provider Name Locked
and completed the job perfectly and professionally with no issues (they will be receiving a very positive review). The other company also did not ask me to replace the more expensive pilot assembly and replaced only a couple of minor defective parts and fixed the issue at a much lower cost.
Considering that I had received no service benefit from this company I requested a refund through my credit card company, I exchanged a few emails with the owner of
Bridgeton Fireplace Contractors Provider Name Locked
& Hearth, who was unable to understand the issue and kept circling around the fact that their company had done the research and had called me for parts information. The owner even claimed that they had provided me with pricing on the parts. Luckily I was able to retrieve their own voicemail stating that pricing could not be provided due to lack of parts information and I shared that message audio file with the owner. The voicemail clearly stated that they were unable to provide the pricing until the parts make/model were identified. The owner came back claiming to stand by the employee's version essentially implying that as a customer I was wrong despite having provided the actual voicemail to that effect. It appeared that the owner was unable to understand that customers pay in return for the actual service received. The owner claimed that the company spent time researching the parts for which they should be paid - which I proved was not possible since they had themselves indicated that they failed to collect the necessary information needed to research and identify the parts. There were also false claims that I was offered different options such as buying the parts myself or have another company do the job - again not possible as the part details were not known. I challenged them more than once to provide the date that they claimed when they had contacted me and made such an offer to which I received no direct response. On my part I had phone records available to support my incident timeline and a record of my contact with them). I felt that either the owner did not have all the facts from their employees or was unable/unwilling to understand the issue.
Thankfully, the credit card company reviewed the evidence and after a couple of rounds of additional evidence, issued a refund so I was able to get my money back.
My recommendation - if you choose to use this company , make sure that you do not sign their work ticket that the job was completed satisfactorily until you are in fact sure that their visit was indeed productive and the job has been completed. I personally have no intention of using this company ever again but based on some of the other reviews on
Bridgeton Fireplace Contractors Provider Name Locked
, I may have had an out of ordinary bad experience but you may have better luck. Just make sure that you verify the work is indeed completed to satisfaction before signing any documents. Trust but verify.
- Kanishk S.
A

Rating
The provider was perfectly on time, arriving promptly at the agreed upon time. Not only did he do a great job in performing the agreed upon duties, he was incredibly knowledgeable and helpful in explaining what was being done, and what to look out for in the future. He provided detailed instructions on how to maintain certain aspects of the furnace myself, sparing me over $100 in future cleaning and unknown repair costs. He also did a basic inspection of our exterior air conditioning unit, alerting me to potential issues that we will likely face in the near future. The wonderful professionalism, promptness and quality of service have definitely earned this provider a repeat customer.
- William C.
A

Rating
Very professional and thorough. This was service on a see-through gas fireplace insert (between two rooms / glass on both sides) that is 15-20 years old.We had never had this fireplace serviced, but the on/off switch was becoming intermittent, so we decided to have it checked.
Bridgeton Fireplace Contractors Provider Name Locked
has a service whereby they would check all components and thoroughly clean for a flat rate, so we decided to use them.
Bridgeton Fireplace Contractors Provider Name Locked
was awesome. He spent over 2 1/2 hours disassembling an reassembling the system. Discovered a loose wire and a melted burn knob, but most importantly, HE DISCOVERED A GAS LEAK at the gas shutoff valve that was fairly significant, and had gone undetected for possibly quite some time. He advised that he is not licensed to manipulate gas lines, and offered the contact information for a plumber who has worked with
Bridgeton Fireplace Contractors Provider Name Locked
.
Bridgeton Fireplace Contractors Provider Name Locked
was very thorough and cleaned the area afterwards better than he had found it. We discussed the purpose of of the firescreen drapes inside the glass on the fireplace (decorative only) and removed them for us, leaving a cleaner looking view. After cleaning, the flame is nicer as well. I could not be happier and am so glad that we had this done.
- Sue S.
B

Rating
It went okay. We dealt with
Bridgeton Fireplace Contractors Provider Name Locked
at
Bridgeton Fireplace Contractors Provider Name Locked
. He seems to really know the gas business and have knowledge about gas logs, which was great. The office where you go to pick out the logs is small and very dark. There are however many log sets to choose from and
Bridgeton Fireplace Contractors Provider Name Locked
will demonstrate any set you want to see burning. I did have to call several times to confirm appointments and follow up on things with them.
Bridgeton Fireplace Contractors Provider Name Locked
took care of arranging for our gas tank to be installed, which I really appreciated. The two men that came and actually installed our log set were courteous. It was raining the day that they installed the logs and they were very careful not to bring mud into our home.
- Sheri O.
A

Rating
I bought a gas fireplace cleanup package. I negligently missed our first appointment but
Bridgeton Fireplace Contractors Provider Name Locked
cheerfully rescheduled to Labor Day. He arrived on time, removed his shoes and started on my gas fireplace which has not been serviced in many years. I asked about upgrades or other fixes that would have given him an upsell opportunity but he assured me my old fireplace is adequate.
Bridgeton Fireplace Contractors Provider Name Locked
was very friendly, personable and efficient. He cleaned up after the job completely. He finished in an hour and the fireplace looks like new. I will use
Bridgeton Fireplace Contractors Provider Name Locked
again with no hesitation. I highly recommend him.
- Timothy H.
A

Rating
From the time we first walked into the provider's show room to shop for a free standing gas
Bridgeton Fireplace Contractors Provider Name Locked
, til the finishing touches of the installation, we received first class treatment. The contractor is knowledgeable, honest, and has a passion for his chosen profession and business. He took the time to ask us questions until he understood just what we were looking for in a standing gas
Bridgeton Fireplace Contractors Provider Name Locked
, both from the ambiance standpoint and the heating factor. He disclosed ideas and recommendations to save us money over the coming years and took the extra step to make sure we were satisfied. His installation crew was also professional and made sure every detail was taken care of prior to leaving the premises.
Bridgeton Fireplace Contractors Provider Name Locked
is all about a good product at a fair price and excellent service!
I will return in the future as my needs arise.
- Brian P.
A

Rating
I've got a older heat n glow fireplace. We're new to house (2 years) and our gas fireplace pilot light wouldn't stay lit. Dr.
Bridgeton Fireplace Contractors Provider Name Locked
showed up right on time and got to work. I expected him to clean the pilot and be on his way. Instead he completely cleaned and serviced
Bridgeton Fireplace Contractors Provider Name Locked
. He scraped rust off the metal work, he fixed a couple logs that were broken, repainted the backing and cleaned the glass. So not only does
Bridgeton Fireplace Contractors Provider Name Locked
work functionally but the 14 year old thing looks almost new! I can't recommend him enough, his business is a real find.
- David A.
A

Rating
Excellent service. Purchased as a Angie's list deal. Received a prompt call to schedule the service. Tech was early, performed expected service, and cleaned up afterward. Very professional
- Patricia B.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Fireplace Contractors in Bridgeton, MO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

5 Star Outdoor Solutions

3719 Candlewick Dr.
Saint Louis, MO

AAAHome services

7428 Mexico Rd
Saint Peters / Brentwood, MO

AARON'S LTD ALTERNATIVE ENERGY INC

3413 HIGH RIDGE BLVD
High Ridge, MO

Absolute Clean

895 Babler Dr
Florissant, MO

ABSOLUTE CUSTOMZ

175 Valley Springs Rd
Dittmer, MO

Absolute Tile & Stone

10370 Page Industrial Blvd
Saint Louis, MO

Acujet Plumbing

501 Gentle Breeze Dr
Saint Peters, MO

All Gas Installation and Fireplace Inc

1415 West Lark Industrial Dr,
Fenton, MO

ALL OUTDOORS

EDISON AVE
Chesterfield, MO

ALLTYPE FIRE PROTECTION COMPANY

9495 PAGE AVE
Saint Louis, MO

ALTON STONE & FIREPLACE CENTER

626 E BROADWAY
Alton, IL

American Virtual Associates

304 Whitelaw Avenue
East Alton, IL

ANDERSON BUILDING COMPANY

135 CHESTER AVE.
Saint Louis, MO

ANDRE'S TUCKPOINTING & BRICK WORK

9615 S Broadway
St Louis, MO

Angel Contracting LLC

6311 Ronald Reagan Dr
Lake Saint Louis, MO

Anton's Air Conditioning and Heating

8826 New Hampshire Ave
Saint Louis, MO

Approved Home Improvements LLC

3260 biscayne blvd
Arnold, MO

Arnold Stove & Fireplace Center

917 Arnold Commons Dr
Arnold, MO

Artistic Group Inc.

8661 Grant Rd
Crestwood, MO

ASHES AWAY

5883 TERRACE DR
House Springs, MO

Atmospheres

221 Robert Ave
Saint Louis, MO

Ballard Acoustics LLC

61 E. Homefield Pt. Ct.
O Fallon, MO

BOSCHERT & SON HOMES INC

82 BLAIR PL
Saint Charles, MO

BRIAN SMITH HANDYMAN & MORE

2510 FLAMINGO DR
Florissant, MO

Britt & Sons Contracting and Roofing Co.

6907 Minnesota Ave.
Saint Louis, MO

BUCK STOVE

20 Gloria Ln
Saint Peters, MO

Building Technology LLC

4200 N. Union Blvd
Saint Louis, MO

Butterfly Energy Works

427 S Park Ave
Saint Louis, MO

C & K Heating and Cooling, Inc.

1116 Galaxy Drive
Lebanon, IL

C BENNETT BUILDING SUPPLY

1700 West Terra Lane
O Fallon, MO

CITY SCAPE CONSTRUCTION

PO Box 432014
Saint Louis, MO

Clean Sweep Chimney Service

4004 Emerald Dr
Saint Charles, MO

CraftMasterS

602 8th St
Valley Park, MO

Creative Turf and Landscape Design Inc.

825 Mullanphy Rd
Florissant, MO

D & E Home Repair

Ballwin, MO

Dave's Handyman Service

615 College Avenue
Warrenton, MO

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

DISTINCTIVE STONE

575 AUTUMN OAKS DR
Ballwin, MO

EHLEN CONTRACTING INC

12893 Morgans Meadow Rd
De Soto, MO

Ehrlich’s Kitchens & Baths

5995 Howdershell Rd
Hazelwood, MO

ENGLISH SWEEP

624 Saint Louis Ave
Valley Park, MO

Exterior Building Solutions

8503 Manchester Rd
Saint Louis, MO

FIELDSTONE PRODUCTS LLC

1003 Majestic Dr
Fenton, MO

FINISH & TRIM CARPENTRY

736 WINDING BEND LN
Ballwin, MO

Fireplace and Grill Center

14224 Manchester Rd
Ballwin, MO

Fischer Lumber Co

210 N Shamrock
East Alton, IL

Florissant Ornamental Iron Works, Inc.

225 St. Francois
Florissant, MO

Gas Appliance Service LLC

2390 Centerline Industrial Dr
Saint Louis, MO

Gas Works Inc

PO Box 29443
Saint Louis, MO

GATEWAY CHIMNEY SWEEPS

6810 SCANLAN AVE
Saint Louis, MO

Goldkamp Heating & Cooling

890 N Lafayette St
Florissant, MO

Granite Transformations

1750 Fenpark Dr
Fenton, MO

HACKMANNS LUMBER CO

3030 HWY 94 S
Saint Charles, MO

Hallowell Contracting

9936 Slevin Ln
Saint Louis, MO

Hampton Grounds

Carman Meadows
Manchester, MO

Handymanage

6643 Sutherland
St. Louis, MO

Heartland Building Company

18110 Chesterfield Airport Rd
Chesterfield, MO

HEARTLAND REMODELING LLC

5 SOVEREIGN CT
O Fallon, MO

Home Repair Help LLC

3 Summer ct.
O Fallon, MO

HOMETOWN HANDYMAN SVC INC

1178 SUNNY RIDGE DR
O Fallon, MO

Honey-Do's Done

3376 Piazza Ln
Edwardsville, il

Honey-Dos

Hazelwood, MO

Humes Masonry Solutions

1665 Pin Seeker Ct
Eureka, MO

Indoor Comfort Team

2613 Telegraph Rd
Saint Louis, MO

J&J Masonry Restoration and chimney repair

531 Spring Meadow Crossing
Wentzville, MO

Jackson Custom Homes & Remodeling, LLC

5378 Westwood Drive
Saint Charles, MO

Jim Reilly Service Co Inc

16261 Westwoods Business Park
Ballwin, MO

JOHN PAUL MASONRY LLC

27368 Pendleton Lost Creek Rd
Warrenton,, MO

Kincade Construction

37 W Acton Ave
Wood River, IL

Kirk Hughes Inc

1600 Dougherty Ferry Rd
Saint Louis, MO

KLEIN DEVELOPMENTS

209 Lindburg Rd.
Cuba, MO

Lafayette Construction

3000 S. Jefferson
Saint Louis, MO

LLOYDS CHIMNEY

Saint Louis, MO

LLS Construction LLC

57 Van mark Wy
Saint Louis, MO

McAteers Landscape Lighting Inc

4108 N Belt West
Belleville, IL

McGlynn Pros

128 Enchanted Pkwy
Manchester, MO

MEH Services Inc

216 Lark Hill Ln
Ballwin, MO

MILLER & SONS PLASTERING

408 W SOUTH 4TH ST
Red Bud, IL

MIRELLI TUCKPOINTING LLC

2619 S Big Bend Blvd
Saint Louis, MO

Mister Sparky

4210 Executive Center Parkway Loop N
Saint Peters, MO

Mosby Building Arts Ltd

645 Leffingwell Ave
Saint Louis, MO

NEWMAN'S HOME IMPROVEMENT LLC

1150 PERRY ST
Saint Charles, MO

NICK GRESS TUCKPOINTING

3903 LEXINGTON DR
Saint Charles, MO

OZARK'S MODERN INSULATION

1313 N. St. Joe Drive
Park Hills, MO

Perpetua Iron, LLC

2802 Blair Avenue
Saint Louis, MO

Pillar To Post Professional Home Inspection

814 S. Sappington Rd.
St. Louis, MO

Quick Witte's Remodeling

6275 Carnation ln.
Imperial, MO

R Mech Heating Cooling & Plumbing

1421 Wabash Ave.
Kansas City, MO

Remodel STL - Saint Louis Mo Construction

2715 Fordham Dr
Saint Louis, MO

RingCo Construction L.L.C.

5224 Autumnwinds Dr
Saint Louis, MO

Rlr Masonry Inc

St John, MO

Roman Creations

P.O. Box 64
Foristell, MO

Russo Stone & Tile Design LLC

4556 Tholozan Ave
Saint Louis, MO

S&K Interiors

232 N Kingshighway Blvd
Saint Louis, MO

SCHNEIDER KENNEDY DESIGN LLC

Camino Dos Rios
Thousand Oaks, CA

See It N 3D Design & Technical Illustrations

500 Los Faroles , Carr 861
Miami, FL

Slumberland Furniture

4265 Rusty Rd
Saint Louis, MO

St. Louis Ponds & Waterfalls

223 Weber Dr
Eureka, MO

Stone Masters

1707 Henke Rd
Lake Saint Louis, MO

StoneTrends LLC

18092 Chesterfield Airport Rd
Chesterfield, MO

T&M Landscaping &Maintenance

Straube ln
Godfrey, IL

TEKTON CONSTRUCTION GROUP LLC

608 E PRAIRIE VIEW
Bellflower, MO

The chimney & brick Doctors

1124 huffendick
Collinsville, il

unlimited construction & remodeling llc

10701 St Lawrence Ln
Saint Ann, MO

V3 Studios Inc.

10826 Galt industrial Blvd.
Saint Louis, MO

VALLI MASONRY LLC

2858 Castleford Dr
Fenton, MO

WELSCH CHIMNEY SERVICE, INC

82 ANCESTRY CT
Saint Peters, MO

WENTZEL ELECTRIC CO

5645 CARLTON DR
High Ridge, MO

Wet 1 Tile

2290 Parton Way
Barnhart, MO

Wit Construction, LLC

PO Box 4034
Chesterfield, MO

Young Innovations

5235 Butler Hill Estates Drive
Saint Louis, MO

Join Angie's List to get the best local reviews in Bridgeton.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Fireplace Contractor
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money